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    Best Western Capilano Inn & Suites

    1634 Capilano Rd, North Vancouver, British Columbia V7P 3B4, Canada
    +1 877-960-3422
    Hotel website
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    2017-12-28 2017-12-29
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    Traveller (53)
    Room & Suite (231)
    Dining (18)
    • Excellent22%
    • Very good45%
    • Average24%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “stanley park” (43 reviews)
    “room was clean” (36 reviews)
    “best westerns” (6 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Multilingual Staff
    Facilities for Disabled Guests
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Dec 28Dec 29
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (471)
    There are newer reviews for Best Western Capilano Inn & Suites
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    71 - 75 of 429 reviews

    Reviewed 16 July 2017 via mobile

    Stayed here for 3 nights with family Rooms were smelly dirty and reeked of smoke. Rooms were supposed to be non smoking No free breakfast which is not good. We have stayed at other BW and all Have offered free breakfast Not a good hotel...More

    Thank Gav D
    Response from Jenny H, Front Office Manager at Best Western Capilano Inn & SuitesResponded 19 July 2017

    Dear Guest, Thank you very much for your recent stay at our property. On behalf of our team, I would like to apologize for not exceeding your expectation. Your comment is very important to us and we will discuss with the staff and find improvement...More

    Reviewed 13 July 2017

    Fine place to stay with friendly, helpful staff. It is an older hotel in need of some upgrades but otherwise very clean and comfortable. Very close to lots of amenities. The outdoor pool was always being used and looked very inviting.

    Review collected in partnership with Best Western
    Thank S5936SBjenniferm
    Reviewed 11 July 2017 via mobile

    The rooms were very comfortable, the hotel was well positioned in North Vancouver and had extremely helpful staff. It was also well positioned for local restaurants. All rooms had wifi and there was plenty of parking outside the rooms.

    Thank flyingtame
    Response from Jenny H, Front Office Manager at Best Western Capilano Inn & SuitesResponded 12 July 2017

    Dear Guest, Thank you very much for your recent stay at our property. We really appreciate all your positive feedback about us especially about our helpful staff. We look forward to serve you again in the near future. Regards, Justine Guest Services

    Reviewed 10 July 2017

    Everything one would need for a holiday. Simple but practical. Clean and comfortable. Friendly and efficient staff. Would recommend. Great experience with family. Good location with lovely swimming pool.More

    Review collected in partnership with Best Western
    Thank kandasamyg2017
    Response from Jenny H, Front Office Manager at Best Western Capilano Inn & SuitesResponded 12 July 2017

    Dear Guest, Thank you very much for your recent stay at our property. You positive feedback is very much appreciated. We are very grateful that you were comfortable with your stay and that you've had a great experience with us. Thank you for the recommendation...More

    Reviewed 9 July 2017

    Chose the motel because of proximity to Grouse Mountain and the Capilano Bridge. Check-in Staff member was friendly and was able to answer our questions about local transit and restaurants. The beds were comfortable and the room was clean. We were a little disappointed there...More

    Review collected in partnership with Best Western
    Thank debrasL9460QH
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    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Self-Serve Laundry
    • Laundry Service
    • Things to do
    • Pool
    • Outdoor pool
    • Restaurant
    • Price range
    • US$63 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available
    • Number of rooms
    • 74
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Priceline, Orbitz, Booking.com, Hotels.com, Expedia, getaroom.com, Travelocity, Hotwire, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Best Western Capilano Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • North Vancouver
    • Also Known As
    • Best Western Capilano Inn And Suites ,
    • Best Western Capilano Hotel North Vancouver ,
    • Best Western North Vancouver ,
    • North Vancouver Best Western
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    Traveller (53)
    Room & Suite (231)
    Dining (18)
    Pool & Beach (11)
    Hotel & Grounds (94)
    Business Centre & Event Rooms (25)
    Bathroom (2)
    Sponsored by:
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    Ask a question
    Questions & Answers
    8 October 2017|
    AnswerShow all 5 answers
    Response from Jenny H | Property representative |
    Hi JennJac, We are about 5mins drive to Capilano Suspension Bridge and 30mins to VIA Rail station. If you would like to request an early check - in, please contact the hotel and provide your booking information and the... More
    23 May 2017|
    AnswerShow all 3 answers
    Response from B0bJay | Reviewed this property |
    Need more info to properly reply. In short, this property is too far from Cruise ship terminal and airport. Yes, there is good transit though, but carrying luggage will be a real drag on transit.
    Camille H
    12 May 2016|
    AnswerShow all 4 answers
    Response from Margaret Mo E | Reviewed this property |
    I don't know, sorry.
    Room Tips
    "The hotel is on two levels with no lift so if you have an issue with stairs I would ask to be on the ground..."
    Read review
    "Not here, maybe a different Best Western"
    Read review
    "Maybe a room further away from main road."
    Read review
    "Mountain view rooms away from the street, although no rooms were noisy"
    Read review
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