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BEST WESTERN Chelsea Inn

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337 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Reviewed yesterday NEW

This is not a top end hotel but I was pleasantly surprised by the great service. The room was large and clean, the free breakfast was good and the breakfast area was kept spotless. Rooms were relatively quiet and the bed was comfortable. Location was great.. just blocks from major stores like Ikea, and close to bowling and a movie...

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Helpful?
Thank Lee H
Vancouver Island, Canada
Reviewed 3 weeks ago via mobile

Stayed here over Christmas with our dog, we were very happy with everything. Staff were great , great breakfasts, room worked out well for our first hotel stay with our dog. We are putting this on our list for future full family stays

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Thank VIBrian
Kamloops, Canada
Reviewed 4 weeks ago

Booked one evening ,which turned into being during a snow storm. Walked to Ikea from the hotel, as the roads were icy. Enjoyed the king bed and whirlpool tub in the room after shopping.Really enjoyed the breakfast!

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Thank car0ls2
Nanaimo, Canada
Reviewed 28 November 2016

The staff at the hotel were very friendly and helpful as we called in at last minute trying to book five rooms as we had to leave another. The rooms were clean the beds were comfortable and the breakfast in the morning was good with a variety of choices both hot and cold. Would definitely stay here again.

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Thank gunter2242
Seattle, Washington
Reviewed 23 November 2016

I typically stay closer to the Metropolis mall in Burnaby but most everything was booked when I selected this hotel. It is somewhat out of the way if you need to be closer to shopping and restaurants. My room was comfortable, quiet and appeared to have been updated. The continental breakfast was nice enough with eggs, sausage, potatoes, a waffle...

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Thank Jean B
Lacombe, Canada
Reviewed 20 November 2016

Had to spend a few days in the Greater Vancouver area. This was near the highway and places in Burnaby and New Westminster so was convenient. Easy to get too. Breakfast was excellent and staff was friendly. Good place.

Review collected in partnership with Best Western
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Thank Robert H
Calgary, Canada
Reviewed 14 October 2016

I spent weeks reading reviews about this hotel and debating a 2 night stay in it. I am partial to hotels that have fridge/mivrowaves, a continental breakfast, and do not have those multicoloured unwashed blankets on the bed. The Chelsea Inn fit the bill. This is definitely an older hotel. The bathroom had been renovated but the room was worn....

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Thank Erica48884
Naz Z, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you so much for considering staying with us and we are pleased that you enjoyed your stay. We have been triple sheeting for some time now and everyone loves it. Please thin of us again when and if traveling in the area!!

Ladysmith, Canada
Reviewed 29 September 2016

I find the staff very helpful and pleasant to deal with. The rooms are average they have done some updates. The beds atleast the ones I have been in are comfortable just wish they would put bigger sheets on bed, found the corners always coming off which makes you lay on the protector. The location is very handy being close...

Review collected in partnership with Best Western
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Thank Jackie S
Naz Z, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for taking the time to let us know about your recent stay. We appreciate your business and welcome you back as our guest when and if traveling to the Coquitlam area once again!

Reviewed 28 September 2016 via mobile

Where to start. Arrived at day one at 2:30 pm. Found lobby stuffed with other guests all waiting for rooms to be cleaned. Trying to check in, my room also not ready. Was advised they would store my luggage and to return in a while. Returned to find staff change and they told me my room was given away due...

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Thank Fred H
Naz Z, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you for taking the time to let us know about your recent stay. Much apologies for the inconvenience that you endured but happy to hear that it was all sorted out for you. We appreciate your business and welcome you back as our guest when and if traveling to the Coquitlam area once again!

Edmonton, Canada
Reviewed 19 September 2016

All the staff here are frankly amazing. They turned what could have been a disaster of a vacation into one filled with good memories. Having had our vehicle damaged at another hotel on the way here this amazing crew stepped up to the plate time and again and smashed it out of the park. Assistance planning trips on the rails?...

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Helpful?
Thank Haijikai
Naz Z, General Manager at BEST WESTERN Chelsea Inn, responded to this review

Thank you so much or taking the time to let us know that we are heading in the right direction with our customer service. This helps us so much! Please think of us once again when and if traveling to the area once again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At our Coquitlam hotel, we believe our guests deserve only the best, which is why free parking, free Wi-Fi and a free breakfast is standard. Start your day at the waffle station and move onto a selection of cereals and pastries, fresh fruits, yogurt, 100% Arabica coffee and chilled juices. Spend the afternoon lounging in the pool or resting after a day of exploring the area. The region is known for some excellent sightseeing, such as the Boulevard Casino and Red Robinson Theatre. Take the Skytrain to downtown Vancouver and explore the area by foot. The nearby Coquitlam Center and Laugheed Mall are just a short distance from our Coquitlam hotel. Many of our guests visit for IKEA shopping, and we’re happy to accommodate truck parking at our hotel. Whether you’re here for the attractions or for a shopping adventure, we’re your home away from home. Our Coquitlam hotel is a 2012 TripAdvisor award winner, and we’re proud to offer you the best vacation experience possible. We also cater to business travelers, such as IKEA employees and travelers in town with the Royal Columbia Hospital. From business to leisure, we have you covered with a great location and many complimentary amenities. The friendly staff at our Coquitlam hotel can provide you with shopping and dining recommendations. If you need some advice on must-see Vancouver attractions, depend on us to ensure you have a memorable and enjoyable stay. We’re a family-friendly hotel, but many groups and couples also choose to stay with us, too. At our hotel, we take the responsibility of making sure you have a great time seriously. ... more   less 

Additional Information about BEST WESTERN Chelsea Inn

Address: 725 Brunette Avenue, Coquitlam, British Columbia V3K 1C3, Canada
Region: Canada > British Columbia > Coquitlam
Price Range: $97 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Chelsea Inn 2.5*
Number of rooms: 61
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Also Known As:
Best Western Plus Chelsea Hotel Coquitlam
Best Western Coquitlam
Coquitlam Best Western
Best Western Chelsea Hotel
BEST WESTERN Chelsea Inn Coquitlam
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Chelsea Inn staff and other travellers.
3 questions
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Manila, Philippines
11 days ago
Vancouver, Canada
over a year ago

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Questions? Get answers from BEST WESTERN Chelsea Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location!”
 of 5 bubbles car0ls2, 21 Dec 2016 | Read review
“Close location to the elevated trains means you don't need to drive everywhere”
 of 5 bubbles Haijikai, 19 Sep 2016 | Read review
“We stayed on the third floor and it was great. One of the rooms that we rented on the second floor did have a bit of a musty smell.”
 of 5 bubbles tbkelley2016, 19 Aug 2016 | Read review
“Room looking over the pool is very chill.”
 of 5 bubbles Poppygoodwill, 28 May 2016 | Read review
“Although the hotel is close to the Canada # 1 and on a freeway ramp it was quite quiet.”
 of 5 bubbles brucew317, 20 May 2016 | Read review
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