The Hilton Garden Inn Markham hotel in Markham, Canada, is in a business area only 24 kilometers north of downtown Toronto, Canada. WW Grainger, Allstate, Signify and General Electric are among the nearby corporate offices to the Hilton Garden Inn in Markham, Canada. Paramount Canada's Wonderland, The Metro Toronto Zoo, the Ontario Science Center, shopping, movie theaters and restaurants are all close by. The Toronto Pearson International Airport is 34 kilometers from the Hilton Garden Inn hotel. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests at the Hilton Garden Inn Markham hotel. The Hilton Garden Inn Markham hotel is certain to please the busy executive or leisure traveler to Canada with our array of special amenities, including complimentary high-speed Internet access. An in-room hospitality center with microwave, refrigerator, coffee maker, two dual-line phones with voicemail and data ports, a large work desk and ergonomic chair.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Excellent service. Clean facilities. Attentive staff. Nice lounge and bar. As a warning breakfast not included but a nice breakfast menu is available. Would recommend. Surrounded by a variety of local and established-brand restaurants. Easy to find and free parking.
Read more
Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales Team, Guest Services / Front Office at Hilton Garden Inn Toronto/Markham
Responded Oct 5, 2024
Hi Sjmorse! Thank you for taking the time to write this review and thank you for the awesome rating! Your feedback is much appreciated, and we’re delighted to hear that you enjoyed your stay with us. We're looking forward to your next visit!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent 5 nights here before Labor Day. The hotel are little dated . Lydia at check in was very accommodating and provided us a quiet room on fifth floor facing the Bank of China parking lot. We slept well all five nights ( we are also very fortunate that the the little league baseball teams were in second and third floor the last 2 nights ). Julian the other staff at front desk was very helpful when the previous guests accidental locked the in room safe with the door open, he took care the problem promptly. There are numerous restaurants within minutes of walking from the the hotel. The only issue was the hotel closed one side of the parking lot for repair during a long weekend when the hotel was full, and there was no one working the whole time, Poor planning for the management !
Read more
Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip:Top floor not facing Highway 7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clean room, comfy beds (I had a room with 2 queen beds), working appliances (fridge, microwave). Free parking. Decent quality breakfast, fairly priced (omelet is especially recommended) Cons: the interior is a bit dated; During our stay, at some point the thermostat started misbehaving, so the temperature dropped a few degrees at night. After couple hours it somehow fixed itself.
Read more
Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was clean and quiet. The pool looked a little tired, needed fresh paint on the stairs and floor. The hot tub was empty. There was a breakfast offered at a fee starting at $9.50/person. A small bottle of pop from the "store" was $4/each. Everything seemed to be a la carte.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Hot tub not operational. Any food is a la carte (no free breakfast).
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Filip, Guest Services / Front Office at Hilton Garden Inn Toronto/Markham
Responded Mar 1, 2024
Thank you for sharing your feedback on your recent stay. We're glad you found our hotel clean and quiet. We've noted your comments about the pool area and unfortunately due to challenges in securing necessary parts, we've had to make the difficult decision to decommission the hot tub. However, we're excited about upcoming renovations to our recreation center and believe these will significantly enhance our guests' experiences. Regarding the breakfast and store pricing, we're constantly reviewing our offerings to ensure they provide value and meet our guests' expectations. We appreciate your understanding and look forward to welcoming you back to experience our improvements.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst of the Hilton Garden Inns we have stayed in on our trip so far. Height of season, they have decided to re-do the parking lot so that you can not park near the hotel.
Hotel staff unreasonable and unhelpful. We leave tomorrow and have to drag all our luggage (dog included) across the carpark to another one nearby, in several trips at 4am in the morning as we can not come closer to the hotel to load up the car.
If you are of an older age, this may not be the hotel for you incase you are made to carry all your luggage way over to your car in another carpark off site.
Carpets in room sticky, bathrooms old and dated and air conditioning unit so loud it keeps you up most of the night. Wall paper peeling from the walls in the hallway. I need a vacation to get over this vacation.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Find a less dated Hilton as this one has many problems. We wouldn't come back, even for free.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales Team, Guest Services / Front Office at Hilton Garden Inn Toronto/Markham
Responded Aug 25, 2024
Thank you for taking the time to share about your stay with us, and we are sorry to hear that you were unhappy with your experience. We sincerely appreciate your feedback as we continually work to improve. Our goal is to provide a reliable and friendly experience that makes every stay better and brighter. I will address your feedback directly with our team, and we would like to look into this further. Please reach out to us at https://help.hilton.com/s/contactsupport or call our team at (905) 709-8008 so we can follow-up with you. Thanks for taking the time to give us your review.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We checked into this hotel over an overnight stay. It seems to lack the warmth and welcoming feeling from the front desk both at check in and check out. However, the process was performed with efficiency. The hotel also authorized about 40% extra on top of the cost of the one night stay to cover the "incidentals", which I think is excessive. The room was clean with all necessary amenities, and the bed was comfortable. Unfortunately, the bathroom was a little bit of a disaster. The faucet for the sink was wobbly; the water pressure for the shower was inadequate; the hotel has restricted the movement of the shower control lever to about a quarter (or a bit more); the water temperature needed to be adjusted often to be comfortable when taking a show. The worst is that the toilet stopped flushing, and we had to call the front desk for a plunger in order to clear it. The plunger was delivered pretty quickly, but I would rather the hotel showed a bit more concern and sent in a person to do the job rather than leaving the guests to be the plumber also, while expecting us to pay for the room. The internet signal in the bathroom was also sporadic, and it cut in and out frequently. Overall, it was not a very satisfying stay.
Read more
Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales Team, Guest Services / Front Office at Hilton Garden Inn Toronto/Markham
Responded Sep 3, 2024
Thank you for your review and for sharing your thoughts with us. I apologize for the late response, but your feedback is still very important to us. We’ve taken your comments into consideration and have been working to improve in these areas. I apologize that your stay with us was unsatisfactory, and we hope to welcome you back soon with a much better experience.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed one night on April 28th. There were multiple reasons why my stay was dissatisfactory. 1. The shower pressure was extremely low, seemed to be overall of poor quality. 2. the toilet did not flush properly. 3. the fridge did not work at all. I have medication that needs to be refrigerated which I only noticed in the morning after taking it out of the fridge. I had to throw out over $180 worth of medication. 4. the AC unit was extremely loud at night and would wake me and my mother up throughout the night. For the cost of the room, I'd expect at a minimum that all the items I listed above to work properly for basic necessities. I would not come ack not recommend to anyone. Would rate a 0 if it was an option. To note, I did let the front desk know about all of these issues and they offered me a free bottle of water. I did not accept this as it seemed a big of a joke to me.
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales Team, Guest Services / Front Office at Hilton Garden Inn Toronto/Markham
Responded Sep 3, 2024
We apologize for the delay in responding. Even though it’s been a while since your review, we still value the feedback you provided. Your comments help us to acknowledge areas that need improvement, and I have addressed your comments with our staff. Thank you for sharing your experience, and we hope to have the chance to welcome you back and provide you with a much better stay.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Another excellent experience at the Garden Hilton Hotel where I am right now. Room 308 has a perfect view of the Sheraton Hotel, Best Western, Tim Hortons, Host, Indian restaurant and Shops of the Parkway. Super quiet thermopane windows. All staff were very friendly especially the Bartender who served me a delicious Chicken dinner. Two Queen bed.suite is perfect. Pool was warm at 80°. Very grateful for 5 star service. Will be back soon❤️❤️❤️
Read more
Date of stay: November 2022Trip type: Travelled on business
Room Tip:Views of the Highway 7 Businesses is the best.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a delightful, wonderful hotel. we were attending a family affair being held in north Toronto and we found this place to be affordable and accessible by the roadways in the GTO. we were greeted by friendly front desk people and got to our rooms quickly. The rooms were spacious, bright and well appointed. One downside was the queen bed was smaller than a real queen bed (more like a large double) and mattress sagged in the middle. but the lobby was comfortable, and breakfast in the hotel was inexpensive, with good service for basic food. parking was free. And in the area there are about 30 other restaurants from cuisine from all over the world. All within walking distance. This place was really great and we would return here again, if we should ever be back in this area. I was very impressed!
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Entered room and vey noisy HVAC fan was on full blast. Unable to adjust to any other setting and could only turn off at wall thermostat....continued for duration of stay. Curtains only closed to outside edge of windows with sheers only covering windows. Large amounts of outside ambient light at night combined with sunlight streaming into room in morning prevented quality sleep...the one thing that one looks for from a hotel stay!
Room was well appointed and clean.
Read more
Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is 20+km away from the park. No specific shuttle bus is available. Taxi, public transit (bus stop is at corner of highway 7) or rental car are your options to get to Canada's Wonderland.
Hi Betty, we do not offer a shuttle to Pearson airport but we have cabs or airport limo's available from our hotel. Please let me know if you need any further information.
There are more places to choose from in the Markham area.
PRICE RANGE
C$160 - C$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn toronto/markham hotel markham, hilton garden inn markham, hilton markham, markham hilton
LOCATION
CanadaOntarioMarkham
NUMBER OF ROOMS
145
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
