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Holiday inn Hotel & Suites Osoyoos

449 reviews
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Traveller (178)
Room & Suite (82)
Pool & Beach (12)
Overview
  • Excellent15%
  • Very good38%
  • Average22%
  • Poor11%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (449)Write a Review
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All reviewsfamily restaurantfourth floorunderground parkingboth sidesindoor poolbit datedboat rentalsbeach sidefridge and microwaveosoyoos lakeview of the lakenice sizewould stay againone night staywe've stayedfitness roombeds were comfortable
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1 - 5 of 439 reviews
Reviewed 30 November 2017

the best part of this stay was their mediocre restaurant the rooms were very dated, the hotel did not live up to the photos they share, the hallway rugs were downright filthy, after doing a similar review on face book, the manager stated that they...More

Thank 800tink
Response from HIOsoyoos, Sales & Marketing Rep. at Holiday inn Hotel & Suites OsoyoosResponded 5 weeks ago

Hi 800tink, I'm sorry to hear that your stay was not as expected. We are undergoing renovations over the course of this year to improve our guest experience. I will forward your review to our Guest Services Manager Jordan for further review. I would request...More

Hotel's Favourite
Reviewed 10 September 2017 via mobile

We stayed here for 3 nights. When we first arrived we asked if they had any rooms facing the river. They were so nice and looked to find something they could give us. When we went into the room which had two double beds we...More

Thank Lorri L
Response from Arran B, Director of Sales at Holiday inn Hotel & Suites OsoyoosResponded 26 September 2017

Hi Lorri, Thank you for your 5 Star Review! Sounds like you had a wonderful stay! We are glad that you were able to get an upgrade and that the front desk staff were accommodating. I have printed your review and posted it for the...More

Reviewed 30 October 2017

When in Osoyoos we choose to stay at the Holiday Inn. We visited with my sister in Sept and rented a 2 bedroom suite. Very convenient with 2 bathrooms, a large living, dinning and kitchenette. Coffee n teas were in short demand but a call...More

Thank AvalonFlyBird
Response from HIOsoyoos, Sales & Marketing Rep. at Holiday inn Hotel & Suites OsoyoosResponded 17 November 2017

Hi AvalonFlyBrid, Thank you for your comments. We are happy to hear that your stay was comfortable and enjoyable. I am happy to share with you that we have just begun our renovation plan spanning into 2018. Next time you come to visit it will...More

Reviewed 22 October 2017

I had researched this hotel before booking and found they had the best pool in the area, which is what we base our stay on when traveling. We were checked in by a very friendly young man who neglected to tell us the pool and...More

Thank Grannybear52
Response from Arran B, Slaes & Marketing Rep. at Holiday inn Hotel & Suites OsoyoosResponded 27 October 2017

Hi Grannybear52, Thank you for your recent comments. I am sincerely sorry to hear that our pool closure was not announced upon booking or check-in. The notices went out throughout our various booking methods, could you share which avenue your reservation was made? The pool...More

Reviewed 10 October 2017

elevator did not work, hall carpets filthy, bathroom fan noisy, desk staff friendly. for the price ($125 + tax) not worth another stay, ever. This is one you have to apologize to your wife for. spend 3 times as much and get a place 100...More

Thank winewimp
Response from IHGService, Guest Relations Manager at Holiday inn Hotel & Suites OsoyoosResponded 24 October 2017

Dear winewimp, I would like to thank you for taking your precious time to write the review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. I am gladd...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Multilingual Staff
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Bar/Lounge
Indoor pool
Details
Price range
US$81 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Osoyoos
#9 On the Beach Hotel in Osoyoos
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$81 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Osoyoos
#9 On the Beach Hotel in Osoyoos
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (178)
Room & Suite (82)
Pool & Beach (12)
Dining (6)
Hotel & Grounds (130)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
koreen2
22 July 2017|
AnswerShow all 3 answers
Response from HIOsoyoos | Property representative |
Hi there, I'm sorry to hear that your stay was not to up to par, and I have passed your comments to our housekeeping manager. Yes, we make the utmost efforts as part of our housekeeping regiments to clean cobwebs, railings... More
0
Votes
megsitter
26 June 2017|
AnswerShow all 2 answers
Response from Arran B | Property representative |
Hi there, Breakfast is not included with your stay. However, there is an onsite restaurant Sol Grill Room and Lounge open for breakfast 7days a week. The breakfast menu and pricing is posted on the Facebook page. The suites... More
0
Votes
lfolster1
24 June 2017|
AnswerShow all 4 answers
Response from Arran B | Property representative |
Hi There, Yes, absolutely! There are several Winter Snow Bird options available. Please call the front desk directly. They can assist you with pricing, for your proposed stay.
0
Votes
Room Tips
"Choose the lakeside not the road side. If you have children, main floor bettet as the lake is swimmable and..."
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"Top floor has less noise"
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"choose a different hotel"
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"North (lake) side, upper floors."
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