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32110 Marshall Rd, Abbotsford, British Columbia V2T 1A1 Canada
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US$110
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Traveller (96)
Room & Suite (68)
Dining (10)

About

#5 of 20 hotels in Abbotsford
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
At the Best Western Plus Regency Inn & Conference Centre you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Regency Inn & Conference Centre will stand out among other hotels in Abbotsford,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Regency Inn & Conference Centre will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Desk
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Click Here to Book Direct & Save Online
Traveller Insights
This summary was created by AI, based on 40 recent English reviews.
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The Best Western Plus Regency Inn & Conference Centre is popular among travelers for its spacious rooms and hospitable atmosphere, according to reviews. While its location near the airport and local amenities like Rickies Restaurant is appreciated by many, guests have voiced complaints about noise issues and value for money. While cleanliness and service generally receive positive feedback, some travelers have reported neglectful incidents and mixed reviews regarding room comfort and amenities. Despite the praise for breakfast offerings, some guests have expressed dissatisfaction with the operational times and location of amenities.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Overpriced
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Satisfactory
Location
Convenient
Many travelers appreciate the hotel's location, noting its closeness to the airport, Tradex events, and local amenities like a Rickies Restaurant.
  • Departure53504236732
    Departure53504236732
    Apr 2023 5 contributions
    ...Breakfast started a little later than I would like but good location with all amenities...
  • amitabhs575
    amitabhs575
    Apr 2023 1 contribution
    Spent vacation with family at Abbotsford location...
  • GrandTour183640
    GrandTour183640
    Nov 2022 1 contribution
    ...Location was great with a Rickies Restaurant part of the complex...
  • Irene T
    Irene T
    Sep 2022 55 contributions
    ...Breakfast was good and location is great for airport or Tradex events...
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Atmosphere
Welcoming
Many travelers appreciate the spacious, well-laid rooms and the family-like atmosphere at the hotel, praising the staff for their hospitality.
  • Kim S
    Kim S
    Aug 2023 2 contributions
    ...Room was well laid out and appeared to have been updated...
  • Mary H
    Mary H
    Apr 2023 1 contribution
    ...Large room with table and 2 chairs, frig, micro...
  • wright232020
    wright232020
    Sep 2022 2 contributions
    ...The staff are awesome, rooms are impeccable, and there is a family atmosphere...
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Rooms
Comfortable
Reviews on rooms were mixed with some guests praising their cleanliness, comfort, and layout. However, others complained about poor soundproofing, lack of ventilation, and issues with maintenance and cleanliness.
  • Kim S
    Kim S
    Aug 2023 2 contributions
    ...Room was well laid out and appeared to have been updated... We could hear every footstep very loudly from the room above us and every door slam up and down the hallway...
  • strathvegas2023
    strathvegas2023
    Jul 2023 2 contributions
    We stayed at the best western plus in Abbotsford last night... You could hear the smallest noise through the wall and the cupboards shook/rattled when you walked through the room... The ventilation into the 2nd and 3rd room was nonexistent... We paid less ($629) for a similar room at the Sheraton Wall centre in downtown Vancouver last Friday...
  • Martin_Van35
    Martin_Van35
    Jul 2023 1 contribution
    ...The towel hanger in the room was not sturdy and fell off...
  • Michael L
    Michael L
    Jul 2023 1 contribution
    Our 7 night stay with the Best Western Plus Regency Inn & Conference Centre, July 2023, was quite marvelous!...
  • Lindsey W
    Lindsey W
    May 2023 21 contributions
    There are two buildings, with rooms, and the groups were placed in the same building which is a smart move as it can get a little noisy... Rooms cleaned nicely, great staff...
  • maidendonut
    maidendonut
    Apr 2023 1 contribution
    Super loud room by ice machine and laundry for guest use, called to tell the staff this and that the tv and internet would not work... But then at midnight to 646 am exactly tables were being dragged (the room is also adjacent to where breakfast is served) Anyways basically i was told again to "youll have to talk to the manager" no one was willing to move me or believe me...
  • Mary H
    Mary H
    Apr 2023 1 contribution
    ...There were no rooms left with the hotel but they were available with Expedia... Room was in the 500’s second floor and next to the freeway but still not too loud... Large room with table and 2 chairs, frig, micro...
  • worldwidegneiss
    worldwidegneiss
    Apr 2023 91 contributions
    ...The room is fine enough, but just don’t expect to get treated, well, like a person...
  • Zeus2360
    Zeus2360
    Mar 2023 1 contribution
    ...The hotel itself plus the rooms have a musty gross smell. We checked in our room the floor was all wet from the fridge leaking all over it... When we called the front desk they told us to use our rooms towels to clean it up...
  • mikeS2858UU
    mikeS2858UU
    Mar 2023 1 contribution
    Of the 3 hotels in Abbotsford that were options, this appeared to be the best...
  • janicemshirt
    janicemshirt
    Mar 2023 1 contribution
    ...I lost out on the cost of the room even though I couldn’t stay there...
  • askskip
    askskip
    Feb 2023 4 contributions
    We stayed at the hotel on route to a skiing trip...
  • Joseph C
    Joseph C
    Jan 2023 21 contributions
    Except for the sound proofing between floors, the room was terrific... The person above us work heavy soled footwear and was walking back and forth in their room until very late at night, keeping us awake...
  • Mobile67651736702
    Mobile67651736702
    Jan 2023 2 contributions
    Fitness room is not open in early am on week ends nor will the staff open it on if requested...
  • ROTTIEPRINCESS
    ROTTIEPRINCESS
    Jan 2023 33 contributions
    ...Fortunately it was the one in the same building as we were, otherwise I definitely would not have wanted to wander outside to get to our room...
  • clear777
    clear777
    Nov 2022 1 contribution
    ...Yes, I do understand there is a check in time, but when you see the whole parking lot is empty and you know the rooms are already being cleaned in certain sections of the hotel do you think they’d be able to fit us in. In room 408 it was full of ants... There was ants in the bathroom and under the bed ants under the TV stand everywhere...
  • Kevin B
    Kevin B
    Nov 2022 1 contribution
    ...Even though I had prepaid in full for the room I was denied access because I didn't have a credit card...
  • MW2490
    MW2490
    Nov 2022 4 contributions
    ...The rooms are CLEAN clean (and I have high standards), the staff are friendly and helpful, and the continental breakfast is not just edible- but good!... One call to Best Western and 15 minutes later I was in my clean, comfortable room...
  • rlk33853
    rlk33853
    Sep 2022 123 contributions
    ...This hotel has obviously just completed a complete renovation - Clean, large, comfortable room - friendly and accommodating staff, and probably the best complimentary breakfast I've experienced since Covid hit...
  • Irene T
    Irene T
    Sep 2022 55 contributions
    ...Very large and comfortable rooms good beds as well as fridge and microwave...
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Value
Overpriced
Many travelers expressed dissatisfaction with the value for money, citing high prices for both the room and restaurant services.
  • Kim S
    Kim S
    Aug 2023 2 contributions
    ...King bed was comfortable enough... This was what I would expect in a motel, not a room that cost almost $400... That $400 rate was also a deal that I had to book online; it's disappointing that the front desk staff are not able (or willing?)... to price match as has been done at other properties - they quoted $500... I had to go away and book it myself online... Overall not the experience I'd expect for the price...
  • pccrs2023
    pccrs2023
    Aug 2023 1 contribution
    ...Very close to the airport making it the best hotel if you have an early flight...
  • strathvegas2023
    strathvegas2023
    Jul 2023 2 contributions
    We stayed at the best western plus in Abbotsford last night... I wouldn’t be complaining if it weren’t for the price... We paid less ($629) for a similar room at the Sheraton Wall centre in downtown Vancouver last Friday...
  • barbmcleish
    barbmcleish
    Jul 2023 1 contribution
    ...After researching 10 hotels in the area, we chose the Best Western Plus Regency Inn and Conference Centre... With the numbers staying at the hotel and for the length of time we were there, we qualified for a group rate which proved to be much less expensive than we anticipated, based on the time of year we were there...
  • Michael L
    Michael L
    Jul 2023 1 contribution
    Our 7 night stay with the Best Western Plus Regency Inn & Conference Centre, July 2023, was quite marvelous!...
  • Bill B
    Bill B
    Jun 2023 1 contribution
    ...I would recommend not staying in abbotsford at all if at all possible...
  • maidendonut
    maidendonut
    Apr 2023 1 contribution
    ...The manager did give me 50$ back but overall made me never want to stay in a best western or Abbotsford again...
  • Mary H
    Mary H
    Apr 2023 1 contribution
    ...Quick Uber ride from the airport... There were no rooms left with the hotel but they were available with Expedia... Large room with table and 2 chairs, frig, micro...
  • Zeus2360
    Zeus2360
    Mar 2023 1 contribution
    ...The hotel restaurant took over two hours to get cold disgusting food...
  • janicemshirt
    janicemshirt
    Mar 2023 1 contribution
    ...I lost out on the cost of the room even though I couldn’t stay there...
  • Paradise674594
    Paradise674594
    Feb 2023 1 contribution
    ...Unless you're a druck hockey parent, I'd avoid this hotel...
  • Stacy F
    Stacy F
    Feb 2023 8 contributions
    ...Even if we had wanted to enjoy any of the hotels amenities that would have been impossible...
  • ROTTIEPRINCESS
    ROTTIEPRINCESS
    Jan 2023 33 contributions
    The hotel was fairly satisfactory, nothing overly remarkable and was a reasonably fair price for a Best Western “Plus” hotel...
  • Mobile67651736702
    Mobile67651736702
    Jan 2023 2 contributions
    ...I called with no response and no response to my message either...
  • jenM3770BI
    jenM3770BI
    Jan 2023 1 contribution
    ...Reasonable breakfasts with adequate choice...
  • Kevin B
    Kevin B
    Nov 2022 1 contribution
    ...Even though I had prepaid in full for the room I was denied access because I didn't have a credit card. Not everyone carries credit cards...
  • clear777
    clear777
    Nov 2022 1 contribution
    ...God for bid if you dropped a piece of food on the floor...
  • MW2490
    MW2490
    Nov 2022 4 contributions
    ...One call to Best Western and 15 minutes later I was in my clean, comfortable room...
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Cleanliness
Immaculate
Reviewers consistently praise the cleanliness of the hotel, noting well-kept rooms, clean facilities, and a high standard of housekeeping.
  • Kim S
    Kim S
    Aug 2023 2 contributions
    ...Room was well laid out and appeared to have been updated... Pool was clean and sufficient in size, but very cold...
  • 574dereka
    574dereka
    Jul 2023 2 contributions
    ...The room and hotel was exceptionally clean. The staff were very friendly, and the pool was very clean and well kept :)...
  • Michael L
    Michael L
    Jul 2023 1 contribution
    ...Gurgit, in housekeeping, went out of her way to ensure we moved in comfortably...
  • Bill B
    Bill B
    Jun 2023 1 contribution
    ...The maintenance man Mike is also great...
  • Lindsey W
    Lindsey W
    May 2023 21 contributions
    ...Rooms cleaned nicely, great staff...
  • Jolyn M
    Jolyn M
    May 2023 2 contributions
    ...Well built hotel that was quiet even with multiple youth teams staying!...
  • gmcm30
    gmcm30
    Apr 2023 1 contribution
    ...Such comfortable and clean- smelling beds!...
  • Zeus2360
    Zeus2360
    Mar 2023 1 contribution
    ...When we called the front desk they told us to use our rooms towels to clean it up...
  • askskip
    askskip
    Feb 2023 4 contributions
    ...Even with that many customers the hotel was well kept, quiet and the next morning the breakfast was always topped up and full of hot & fresh items...
  • ROTTIEPRINCESS
    ROTTIEPRINCESS
    Jan 2023 33 contributions
    ...The good: Pool and hot tub wasn’t anything special but was clean... All in all, a good clean hotel, awesome breakfast and is definitely a better stay than most in Abbotsford...
  • MW2490
    MW2490
    Nov 2022 4 contributions
    ...The rooms are CLEAN clean (and I have high standards), the staff are friendly and helpful, and the continental breakfast is not just edible- but good!... One call to Best Western and 15 minutes later I was in my clean, comfortable room...
  • unoakedchard
    unoakedchard
    Nov 2022 13 contributions
    Clean, quiet facilities and rooms...
  • clear777
    clear777
    Nov 2022 1 contribution
    ...Yes, I do understand there is a check in time, but when you see the whole parking lot is empty and you know the rooms are already being cleaned in certain sections of the hotel do you think they’d be able to fit us in...
  • G4379HGbob
    G4379HGbob
    Oct 2022 1 contribution
    ...Room was clean and supplied well for soap, shampoo etc...
  • rlk33853
    rlk33853
    Sep 2022 123 contributions
    ...This hotel has obviously just completed a complete renovation - Clean, large, comfortable room - friendly and accommodating staff, and probably the best complimentary breakfast I've experienced since Covid hit...
  • wright232020
    wright232020
    Sep 2022 2 contributions
    ...The staff are awesome, rooms are impeccable, and there is a family atmosphere...
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Service
Inconsistent
Travelers are generally satisfied with the service, praising the friendly and accommodating staff. However, some cite neglectful and unresponsive incidents, particularly regarding the front desk.
  • Kim S
    Kim S
    Aug 2023 2 contributions
    ...Pool was clean and sufficient in size, but very cold... This was what I would expect in a motel, not a room that cost almost $400... That $400 rate was also a deal that I had to book online; it's disappointing that the front desk staff are not able (or willing?)... The front desk staff are either uninterested or not empowered to do anything other than say they're sorry...
  • pccrs2023
    pccrs2023
    Aug 2023 1 contribution
    Staff were amazing - empathized to our situation because we were evacuated due to the wildfire in west kelowna... Very close to the airport making it the best hotel if you have an early flight...
  • Michael L
    Michael L
    Jul 2023 1 contribution
    Our 7 night stay with the Best Western Plus Regency Inn & Conference Centre, July 2023, was quite marvelous! This was not our first stay but as usual, we were treated royally... Gurgit, in housekeeping, went out of her way to ensure we moved in comfortably... Joan, in the breakfast room was a daily delight; aways chipper, friendly and helpful... Most amazingly, Sat the General Manager, stopped by at some point every morning to say hello and chat with the guest, always offering assistance and interested in finding out if all was as expected...
  • barbmcleish
    barbmcleish
    Jul 2023 1 contribution
    ...The staff were friendly and accommodating and went out of their way to make sure our stay was memorable. With the numbers staying at the hotel and for the length of time we were there, we qualified for a group rate which proved to be much less expensive than we anticipated, based on the time of year we were there...
  • K M
    K M
    Jul 2023 3 contributions
    ...The professionalism, kindness and over the top caring from the entire staff from the General Mgr "Sat", the AMAZING front desk staff, lovely housekeeping folks to the two wonderful security gents - all went over and above to afford us a safe, caring and comfortable place to regroup. Words can't express our thanks...
  • jennifer p
    jennifer p
    Jun 2023 2 contributions
    From easy booking online, to friendly and efficient check in and check out we are pleased with our stay... Our suite felt like home so we ordered in and had a quiet and relaxing evening before flying home to Ontario...
  • Lindsey W
    Lindsey W
    May 2023 21 contributions
    ...There was also a sign up sheet for teams for breakfast so the staff could anticipate the rush and be prepared for it... Ricky's on site was perfect and they were used to accommodating groups... Rooms cleaned nicely, great staff...
  • worldwidegneiss
    worldwidegneiss
    Apr 2023 91 contributions
    Front desk staff could not care less...
  • maidendonut
    maidendonut
    Apr 2023 1 contribution
    ...The manager did give me 50$ back but overall made me never want to stay in a best western or Abbotsford again...
  • Zeus2360
    Zeus2360
    Mar 2023 1 contribution
    ...When we called the front desk they told us to use our rooms towels to clean it up. The tv and internet kept kicking out... The hotel restaurant took over two hours to get cold disgusting food... When the waitress finally showed up 45 mins after bringing out food she asked why we didn’t eat it...
  • janicemshirt
    janicemshirt
    Mar 2023 1 contribution
    I booked and had to cancel (same day) and they worked but work with me for a solution... The clerk was very nice when I booked but turned rude and curt when I had to cancel...
  • Stacy F
    Stacy F
    Feb 2023 8 contributions
    ...After multiple calls to the front desk they said a security guard was coming over and while things finally settled down after 10 pm, rest that night was ruined by the perhaps young and underprepared hotel staff not managing an out of control situation sooner and better...
  • ROTTIEPRINCESS
    ROTTIEPRINCESS
    Jan 2023 33 contributions
    ...Anytime we needed anything from the lobby and/or front desk I had to go outside and walk to a separate building which wasn’t the most convenient during cold January when we stayed... The Awesome: My family and I were very impressed with the complimentary breakfast offered... We were very pleased it was definitely more than just your standard complimentary breakfast fare... Each day, there were a couple of different hot options such as bacon, eggs and hash browns on one day, and Canadian ham, eggs and waffles complete with real whipped cream and fruit topping on the next... They were friendly and always made sure everything was regularly replenished, so there was definitely enough to keep our bellies full... All in all, a good clean hotel, awesome breakfast and is definitely a better stay than most in Abbotsford...
  • Mobile67651736702
    Mobile67651736702
    Jan 2023 2 contributions
    ...Fitness room is not open in early am on week ends nor will the staff open it on if requested. Also asked for early checkin ( two hours) weeks before the stay was told to call the day I was checking in... I called with no response and no response to my message either...
  • clear777
    clear777
    Nov 2022 1 contribution
    First of all the front desk staff could be more accommodating for people that arrive early...
  • unoakedchard
    unoakedchard
    Nov 2022 13 contributions
    Clean, quiet facilities and rooms... Breakfast was just okay and service was excellent... But if you are planning to hit the gym/spa early, know that at this facility it only opens at 7 am...
  • MW2490
    MW2490
    Nov 2022 4 contributions
    I’ve stayed here twice now and it’s always been great. The rooms are CLEAN clean (and I have high standards), the staff are friendly and helpful, and the continental breakfast is not just edible- but good!... They totally saved my butt at 2:00am after I checked in to a hotel nearby that was so disgusting I couldn’t stay... One call to Best Western and 15 minutes later I was in my clean, comfortable room...
  • Kevin B
    Kevin B
    Nov 2022 1 contribution
    ...Even though I had prepaid in full for the room I was denied access because I didn't have a credit card... The employee at reception was zero help...
  • rlk33853
    rlk33853
    Sep 2022 123 contributions
    ...This hotel has obviously just completed a complete renovation - Clean, large, comfortable room - friendly and accommodating staff, and probably the best complimentary breakfast I've experienced since Covid hit...
  • wright232020
    wright232020
    Sep 2022 2 contributions
    ...I have stayed here every time I visit Abbotsford to see my Mom who is in a home close by... The staff are awesome, rooms are impeccable, and there is a family atmosphere...
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Amenities
Satisfactory
Travelers appreciate the variety and quality of the breakfast offerings, but have mixed feedback on the convenience of amenities' locations and operational times.
  • pccrs2023
    pccrs2023
    Aug 2023 1 contribution
    ...Breakfast was also great with a lot of healthy choices. Very close to the airport making it the best hotel if you have an early flight...
  • Michael L
    Michael L
    Jul 2023 1 contribution
    Our 7 night stay with the Best Western Plus Regency Inn & Conference Centre, July 2023, was quite marvelous! This was not our first stay but as usual, we were treated royally... Gurgit, in housekeeping, went out of her way to ensure we moved in comfortably... Joan, in the breakfast room was a daily delight; aways chipper, friendly and helpful...
  • Martin_Van35
    Martin_Van35
    Jul 2023 1 contribution
    Tried to use the pool but it was not clean...
  • 574dereka
    574dereka
    Jul 2023 2 contributions
    We recently had an amazing stay at the Abbotsford best western. As soon as we checked in we were upgraded to the family suite... The room and hotel was exceptionally clean... The staff were very friendly, and the pool was very clean and well kept :)...
  • levi191
    levi191
    Jul 2023 1 contribution
    ...Nice hotel overall, but back still hurts...
  • Lindsey W
    Lindsey W
    May 2023 21 contributions
    ...There was also a sign up sheet for teams for breakfast so the staff could anticipate the rush and be prepared for it. Great outdoor area and we had a BBQ... Ricky's on site was perfect and they were used to accommodating groups... Rooms cleaned nicely, great staff...
  • Jolyn M
    Jolyn M
    May 2023 2 contributions
    We had an excellent stay at this hotel while our team competed at Tradex and a school near by. Great breakfast to fuel them for their day and nice beds to rest in after their day of competition... Well built hotel that was quiet even with multiple youth teams staying!...
  • Departure53504236732
    Departure53504236732
    Apr 2023 5 contributions
    ...Breakfast started a little later than I would like but good location with all amenities...
  • Zeus2360
    Zeus2360
    Mar 2023 1 contribution
    ...When we called the front desk they told us to use our rooms towels to clean it up. The tv and internet kept kicking out...
  • annbthmn
    annbthmn
    Mar 2023 1 contribution
    ...Breakfast was included with our stay and was better than we have experienced at any other hotel ...
  • rhineym
    rhineym
    Mar 2023 1 contribution
    We recently spent two nights, staff was great, breakfast was great... The bed was a king size and very comfortable... Restaurant is across the parking lot with tons of great food...
  • askskip
    askskip
    Feb 2023 4 contributions
    We stayed at the hotel on route to a skiing trip. That evening there were 6 hockey teams and many business customers Staying there as well... Even with that many customers the hotel was well kept, quiet and the next morning the breakfast was always topped up and full of hot & fresh items...
  • Stacy F
    Stacy F
    Feb 2023 8 contributions
    ...Even if we had wanted to enjoy any of the hotels amenities that would have been impossible...
  • ROTTIEPRINCESS
    ROTTIEPRINCESS
    Jan 2023 33 contributions
    ...Anytime we needed anything from the lobby and/or front desk I had to go outside and walk to a separate building which wasn’t the most convenient during cold January when we stayed... The good: Pool and hot tub wasn’t anything special but was clean... The property boasts two different and separate pool areas, (one in each building) but only one was in operation... Fortunately it was the one in the same building as we were, otherwise I definitely would not have wanted to wander outside to get to our room... The Awesome: My family and I were very impressed with the complimentary breakfast offered... We stayed for a couple nights, so had a couple different breakfast choices on the two mornings we were there... We were very pleased it was definitely more than just your standard complimentary breakfast fare... Each day, there were a couple of different hot options such as bacon, eggs and hash browns on one day, and Canadian ham, eggs and waffles complete with real whipped cream and fruit topping on the next... They were friendly and always made sure everything was regularly replenished, so there was definitely enough to keep our bellies full... (With two growing boys it was definitely a great bonus!)... Beverage options include several varieties of fruit juices, coffees and teas... There were different kinds of breads to toast to your liking, muffins and pastries along with standard butter, jams and peanut butter... Cold options included different yogurts, fresh fruit, hard boiled eggs, and several cold cereals and oatmeal with fruit topping... Another bonus is that there were even alternate milk options such as almond and oat milks... All in all, a good clean hotel, awesome breakfast and is definitely a better stay than most in Abbotsford...
  • Mobile67651736702
    Mobile67651736702
    Jan 2023 2 contributions
    Fitness room is not open in early am on week ends nor will the staff open it on if requested...
  • jenM3770BI
    jenM3770BI
    Jan 2023 1 contribution
    ...Good amenities, Professional and accommodating staff. Reasonable breakfasts with adequate choice... Good constant internet connection and no trouble connecting... Great access to restaurants nearby...
  • GrandTour183640
    GrandTour183640
    Nov 2022 1 contribution
    ...Location was great with a Rickies Restaurant part of the complex. The breakfast buffet was better than most, with fresh fruit and omelettes, sausage and Canadian back bacon - everything you'd want and more...
  • unoakedchard
    unoakedchard
    Nov 2022 13 contributions
    Clean, quiet facilities and rooms. Easy to get to, access to restaurants, shopping and the highway to Vancouver... But if you are planning to hit the gym/spa early, know that at this facility it only opens at 7 am...
  • G4379HGbob
    G4379HGbob
    Oct 2022 1 contribution
    Good room and really nice staff. Room was clean and supplied well for soap, shampoo etc... Didn't use pool or Gym but they were open and available during my stay... Breakfast was OK and had a decent variety of food and drinks available...
  • rlk33853
    rlk33853
    Sep 2022 123 contributions
    ...This hotel has obviously just completed a complete renovation - Clean, large, comfortable room - friendly and accommodating staff, and probably the best complimentary breakfast I've experienced since Covid hit...
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flygirlwpg wrote a review Nov 2023
Winnipeg, Canada12 contributions
Sarah and the front desk staff CLEARLY care about their guests. We had a breif stay with them due to flight cancellation. While waiting for airline paperwork to arrive they ensured that we went to the breakfast that if offered. When we returned, are rooms were ready for us. So nice to see pristine laminate floors rather than nasty dirty carpetting typical of most hotels. Will def stay here in the future.
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Date of stay: November 2023
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Trip type: Travelled on business
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K M wrote a review Jul 2023
Abbotsford, Canada3 contributions
Hotel's Favourite
After a devastating house fire we were placed at the Abbotsford Best Western Plus Regency Inn by Emerg. services. The professionalism, kindness and over the top caring from the entire staff from the General Mgr "Sat", the AMAZING front desk staff, lovely housekeeping folks to the two wonderful security gents - all went over and above to afford us a safe, caring and comfortable place to regroup. Words can't express our thanks. God Bless and thank you all.
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Date of stay: July 2023
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Trip type: Travelled with family
Room Tip: Great Breakfast Buffet included with room each day. Two pools. Ricky's Restaurant on site as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jane F wrote a review Nov 2023
Vancouver, Canada15 contributions
Loud noise from room above ours. Guests checked into room above us at 1030. We heard creaking of floors and footsteps for over an hour as well as their voices. At 330am it started again. I got very little sleep. Front desk said we would send security? or move us but they had no king beds left. who wants to move at midnight. they have to be aware of this noise issue. two thumbs down!!!! do not go here.
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Review collected in partnership with Best Western
Date of stay: November 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Stricker, Sales at Best Western Plus Regency Inn & Conference Centre
Responded 1 week ago
Good morning, We are so sorry to hear about this noise disturbance you experienced during your stay with us. I feel as though the front desk sending security to investigate the noise, and offering a room move were appropriate solutions given the time of night and limited availability. I would love the opportunity to speak with you further, but I am unable to identify your profile based on the user name. If you have a moment to call the hotel that would be greatly appreciated. Thank you for your feedback, and we hope to offer you a better experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bmtltd wrote a review Nov 2023
1 contribution
Perfect stop over location travelling west before hitting a BC Ferry for Vancouver Island. Easy access off the Hwy and so convenient with a Restaurant on site. Breakfast was more than expected and plentiful.
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Review collected in partnership with Best Western
Date of stay: November 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Barry L wrote a review Nov 2023
Blind Bay, British Columbia3 contributions
I was working in Abbotsford, and travelling alone. I found a Hotel to be very clean, and the staff to be very friendly. I only had one problem with the inconsistent temperature of the shower water. I would stay at this hotel again.
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Review collected in partnership with Best Western
Date of stay: November 2023
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Cleanliness
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AstroHiker wrote a review Nov 2023
Calgary, Canada104 contributions
We gave this hotel a try and will definitely return. Price was right. Room clean and comfortable. Included a great breakfast with excellent selection. Staff was welcoming. Well located near the highway and other amenities. Looks like they have a pool but I didn’t check it out.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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relaxed108 wrote a review Oct 2023
Vancouver, BC44 contributions
We slept well on the comfy bed. The room was clean and dust free. The staff were all friendly. Our trip would have been over the top with more vegan options at breakfast. The soy milk, fresh fruit and brown bread were good.
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Review collected in partnership with Best Western
Date of stay: October 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susan W wrote a review Oct 2023
Benson, Arizona2 contributions
If you are a senior don’t let them put you in the ante building on the 2nd floor, the elevator is according to staff, apparently a problem. We had to use stairs after the first night to get to the room we were given though staff knew the elevator was going to be out the next day! My husband is recovering from knee surgery. There were no other rooms though staff knew at registration that we needed that elevator. I would never go back to this Best Western.
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Review collected in partnership with Best Western
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Stricker, Sales at Best Western Plus Regency Inn & Conference Centre
Responded Oct 11, 2023
We would like to extend our sincerest apologies for the inconvenience you experienced during your recent stay at our hotel due to the unexpected elevator outage. We understand that this issue was not only unexpected but also disruptive to your stay, and for that, we are truly sorry. Your comfort and satisfaction are of utmost importance to us, and we would like to make this right for you. We believe that a direct conversation with you will allow us to better understand the impact this had on your experience and discuss how we can compensate for any inconveniences you may have encountered. Please feel free to reach out to us directly and ask for Sarah, our sales manager. We are committed to addressing your concerns and ensuring that your next visit to our hotel is nothing short of exceptional. Once again, we apologize for the inconvenience and hope for the opportunity to turn your experience around. Your feedback is invaluable to us, and we look forward to speaking with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wright232020 wrote a review Oct 2023
West Kelowna, Canada2 contributions
Another visit to see my 93 year old mom. Another delightful stay at my favourite hotel EVER. The staff are so cheerful and helpful. The room was fabulous. With having the free breakfast, I sure makes the morning easy without having to have to get in the car and drive somewhere for breakfast. They have so many choices it makes it good for all ages.
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Review collected in partnership with Best Western
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vincent R Telfair wrote a review Sep 2023
Atlanta, Georgia10 contributions
How can you have coin operated guest laundry machines onsite and not have any coins on hand at the front desk? I checked out one day early and at checkout was told I needed to provide 24 hours notice or I will get charged the full stay. It’s a nice hotel in a very picturesque location but needs better customer service.
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Date of stay: September 2023Trip type: Travelled on business
Room Tip: Don’t plan on doing your laundry unless you bring your own coins, CAD of course.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Stricker, Sales at Best Western Plus Regency Inn & Conference Centre
Responded Oct 5, 2023
Good morning, We are very sorry we did not have change on hand at the time you required it, we have many long term guests in house and sometimes run low. We apologize about our 24 hour cancelation policy, we try our best to remain consistent while taking customer relations into account as well. We hope you will give us another chance to provide you with a more satisfactory experience. Please reach out to us directly if you wish to discuss your stay further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$125 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus regency inn & conference centre hotel abbotsford, best western plus regency inn and conference centre, best western abbotsford, abbotsford best western
LOCATION
CanadaBritish ColumbiaAbbotsford
NUMBER OF ROOMS
128
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Best Western Plus Regency Inn & Conference Centre - UPDATED 2023 Prices, Reviews & Photos (Abbotsford, British Columbia) - Hotel - Tripadvisor

Frequently Asked Questions about Best Western Plus Regency Inn & Conference Centre
Which popular attractions are close to Best Western Plus Regency Inn & Conference Centre?
Nearby attractions include Mennonite Heritage Museum (0.4 km), Neufeld Farms (0.6 km), and Exit (1.2 km).
What are some of the property amenities at Best Western Plus Regency Inn & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Regency Inn & Conference Centre?
Top room amenities include a kitchenette, a flat screen TV, and a desk.
What food & drink options are available at Best Western Plus Regency Inn & Conference Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Regency Inn & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Regency Inn & Conference Centre?
Conveniently located restaurants include Ricky's Country Restaurant - Abbotsford, Rivers Restaurant, and Desi Meat & Masala Shop.
Are there opportunities to exercise at Best Western Plus Regency Inn & Conference Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Best Western Plus Regency Inn & Conference Centre have airport transportation?
Yes, Best Western Plus Regency Inn & Conference Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Regency Inn & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Regency Inn & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.