Best Western Plus Regency Inn & Conference Centre

Best Western Plus Regency Inn & Conference Centre

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Traveller (96)
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Room & Suite (68)
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Dining (10)

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About

4.0
#5 of 13 hotels in Abbotsford
4.3 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
At the Best Western Plus Regency Inn & Conference Centre you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Regency Inn & Conference Centre will stand out among other hotels in Abbotsford,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Regency Inn & Conference Centre will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Desk
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

32110 Marshall Rd, Abbotsford, British Columbia V2T 1A1 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
Vancouver Intl Airport
63.8 km
See all flights
Abbotsford Airport
4.0
4.0 of 5 bubbles1,300 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Best Western Plus Regency Inn & Conference Centre garners high marks for cleanliness, with guests frequently commending the spotless rooms and pristine pool area. Opinions on value are split; while some visitors feel the pricing is fair, others find it steep considering the amenities provided. Service quality varies, with some guests encountering warm and helpful staff, whereas others face disappointment due to lack of responsiveness. Amenities generally satisfy, thanks to tranquil rooms and diverse breakfast options, though some report issues with the coin laundry and pool upkeep. Room opinions are polarized, balancing comfort and quality concerns.
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Pristine
Service
Inconsistent
Amenities
Satisfactory

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1,300Review7Q+A100Room tips
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Detailed Reviews
K M wrote a review Jul 2023
Abbotsford, Canada
Hotel's Favourite
5.0 of 5 bubbles
After a devastating house fire we were placed at the Abbotsford Best Western Plus Regency Inn by Emerg. services. The professionalism, kindness and over the top caring from the entire staff from the General Mgr "Sat", the AMAZING front desk staff, lovely housekeeping folks to the two wonderful security gents - all went over and above to afford us a safe, caring and comfortable place to regroup. Words can't express our thanks. God Bless and thank you all.
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Great Breakfast Buffet included with room each day. Two pools. Ricky's Restaurant on site as...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rob f wrote a review May 2020
Port Alberni, Canada
5.0 of 5 bubbles
This was our first time to this BW Hotel. We were traveling for business during Covid. We made our reservations over the phone with front desk while traveling , very quick and efficient. The hotel was easy to find in the dark and had ample parking which for us was a necessity as we were towing a large boat. Front desk staff were very accomodating, and security assisted us in parking our rig in a location it coulkd be observed . For that we were appreciative. The room althoigh slightly smaller thaan we are used to was excellent. Clean and well appointed. Nice bed with nice linens. We will stay here again in the future should we be in the area. Value for price paid is excellent.
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Review collected in partnership with Best Western
Date of stay: May 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Dinsdale050 wrote a review Jan 2020
London, Canada
5.0 of 5 bubbles
Location close to airport which was important as we arrived later in the day.

Room was clean and well equipped and bed was comfrtable. Hotel seemed busy but noise was not an issue.

There was a hot and cold breakfast and breakfast room was very busy when we came for breakfast.

Parking was ample.

Front desk staff were very pleasant and friendly.
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Date of stay: October 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
carben37 wrote a review Jul 2021
Vancouver, B. C.
5.0 of 5 bubbles
The reception was very friendly and personable. The room was nicely decorated, air conditioner, fridge, microwave wave and coffee maker, washer, dryer and ice machine on the first floor. Very quiet. Pool and hot tub was a bonus and an excellent breakfast.
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Review collected in partnership with Best Western
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bambinocare wrote a review Apr 2020
Abbotsford, Canada
5.0 of 5 bubbles
Our home flooded and we came here to stay while repairs were completed. Your staff went over and above to provide us comfort and service that was amazing. Cost was very efficient,
Room was spacious and cozy making it possible to enjoy our stay during a very stressful time. Best experience ever! Thank you
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Review collected in partnership with Best Western
Date of stay: April 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales BWRegency, Guest Services / Front Office at Best Western Plus Regency Inn & Conference Centre
Responded Apr 16, 2021
Thank you so much for your review, we are so happy to hear the staff went above and beyond during such a a stressful time. We do hope to see you again, when it is safe to travel!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terri B wrote a review Feb 2020
Chilliwack, Canada
4.0 of 5 bubbles
hotel was great wonderful rooms clean and great pool. the only things not good where the included breakfast had nothing hot when we showed up at 9:30. Plus very limited options for gluten dairy free.
then the evening for supper the attached restaurant Rickys screwed up our order multiple times and we had two small children and it took two hours to eat, Not ideal with kids getting restless
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Review collected in partnership with Best Western
Date of stay: February 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah S, Sales Manager at Best Western Plus Regency Inn & Conference Centre
Responded Mar 5, 2020
Thank you so much for choosing to stay at the Best Western Plus Regency and taking the time to review our hotel . I appreciate the comments regarding cleanliness and our pool facilities. We were sorry to hear about your breakfast experience, and it looks like we could have offered you a better overall stay. We are currently in the process of implementing a visual display to highlight our many gluten free and allergy friendly breakfast items. I have also passed your comments on to the management team at our on site restaurant regarding the unsatisfactory service you received. We look forward to the opportunity to welcome you back in the near future! Sincerely, Sarah Stricker Sales Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Concreteguy73 wrote a review Nov 2021
Calgary, Canada
1.0 of 5 bubbles
I was disappointed with the way the hotel staff handled the issue of our room toilet backing up. It flooded the floor of our bathroom and started to flow toward the carpet. We ended up putting towels down in an attempt to stop it from going to the carpet of our room. When we phoned down to get it fixed, we got a plunger and towels delivered for us to fix the problem! The front desk person phoned the maintenance staff but they were not going to come in after hours. We were asked to unplug the toilet, wipe up the water with the towels and then put the wet towels in a bag to put out in the hallway. I now know why the room was stinky when we arrived.
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Review collected in partnership with Best Western
Date of stay: November 2021
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales BWRegency, Guest Services / Front Office at Best Western Plus Regency Inn & Conference Centre
Responded Nov 10, 2021
We are sorry for the inconvenience regarding your stay. I apologize again on behalf of my team. Please reach out to me (Front Desk Manager) directly, so we can further discuss your stay and make it right.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
clear777 wrote a review Nov 2022
2.0 of 5 bubbles
First of all the front desk staff could be more accommodating for people that arrive early. Yes, I do understand there is a check in time, but when you see the whole parking lot is empty and you know the rooms are already being cleaned in certain sections of the hotel do you think they’d be able to fit us in.

In room 408 it was full of ants. There was ants in the bathroom and under the bed ants under the TV stand everywhere. God for bid if you dropped a piece of food on the floor. And the parking lot was horrible. It would be recommended that you have more accesses into your hotel room from different areas of the parking lot.
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Review collected in partnership with Best Western
Date of stay: November 2022
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales BWRegency, Guest Services / Front Office at Best Western Plus Regency Inn & Conference Centre
Responded Nov 15, 2022
Thank you for your feedback, we hope to offer you a better experience in the future,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
crisamomma wrote a review Sep 2022
Nanaimo, Canada
1.0 of 5 bubbles
Checking in on Friday evening with a sports team, I immediately discovered that our toilet was poopy. It looked like someone had had some fecal matter on their fingers and dragged in down the tank of the toilet when they flushed. The contamination was as pictured as well as in a few other spots. I approached the front desk in a reasonable manner and was told that housekeeping had gone home and that rooms were fully booked. The receptionist then stopped speaking. I stood for a moment, expecting some sort of solution. I am not picky and can tolerate most things, but not poop. When the receptionist seemed to be waiting for me to just go away I asked if she could at least provide some disinfectant and paper towel for me to clean the toilet myself. I was provided with what I requested and told I would receive follow up the next day. The follow up never happened. This was gross and very disappointing.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales BWRegency, Guest Services / Front Office at Best Western Plus Regency Inn & Conference Centre
Responded Sep 16, 2022
Good morning, We are very sorry to hear about this and would like to speak with you further to discuss this matter. We will be reaching out to you to make things right.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The H wrote a review Mar 2021
3.0 of 5 bubbles
Was a great option, was there when we needed it. Was able to come in off the highway after a busy day and find a good restaurant for the kids and I, while we were waiting for our food I went to check us into the hotel. Was super quick and easy, very friendly and totally respected my medical exemption for not wearing a mask. As did the restaurant and even supported me when another customer far away complained that I and my 3 young children were unmasked. Room was good, had all the amenities and was suitable clean enough. I do usually find though a lack of suitable plug ins for computers or such. The plug ins in the lamps are usually (this time too) very loose and do not hold the plug tight enough.

Great stay, they let us stay a bit longer to have a slow morning.

Only down side was the pool not being open, i could have used a soak in the hot tub. Oh and the breakfast was pretty sad, adults got a muffin (was not good at all) an apple granola bar and a bag of apple slices (soft but sort of better than McDonalds) and then there was a foil bag of 2 pancakes that were not great. There was also orange juice boxes (no other option) a 0% yogurt (Ughh no taste) and small water bottle. The kids breakfast box was just apple slices and an orange juice box, not much of a breakfast even if you added a cardboard pancake and fake yogurt. :( Good thing there was a Ricky's next door.
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Review collected in partnership with Best Western
Date of stay: March 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from 907jenny2022
Lacey, Washington2 contributions1 helpful vote
Ashley I had no idea that this was a thing at these hotels. I stayed there in Feb 2022 and had no idea if they were doing that. I was in the other building (not the main one with the lobby) and it was full of families for sports trips. I was going to stay at the Coast next time due to my displeasure with this BW but now based on your info I will be asking if they are a quarantine spot.
Answer from 2019PG
Quesnel, Canada6 contributions7 helpful votes
Breakfast starts at 6:00am
ampow2547 asked a question Jan 2018
West Kelowna, Canada10 contributions1 helpful vote
are you pet friendly
Vancouver, Canada264 contributions165 helpful votes
Unfortunately we do not accept pets , only service animals.
Solomon S wrote a tip Apr 2024
1 contribution
1.0 of 5 bubbles
"don't come"
Read full review
Pat R wrote a tip Jan 2024
Lake Country, Canada31 contributions2 helpful votes
2.0 of 5 bubbles
"Ask more questions and double check dates. I wouldn’t trust booking online."
Read full review
Vincent R Telfair wrote a tip Sep 2023
Atlanta, Georgia6 contributions2 helpful votes
3.0 of 5 bubbles
"Don’t plan on doing your laundry unless you bring your own coins, CAD of course."
Read full review
Barbara F wrote a tip Sep 2023
8 contributions3 helpful votes
5.0 of 5 bubbles
"The pool and breakfast room is in a building, separate from the main entrance. If we were staying a few nights or wanted to use the pool and"
Read full review
john c wrote a tip Jul 2023
3 contributions
5.0 of 5 bubbles
"ask the staff at the front desk what there is to see and do they have great advice"
Read full review
Not the right property for you?
There are more places to choose from in the Abbotsford area.
PRICE RANGE
C$181 - C$284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus regency inn & conference centre hotel abbotsford, best western plus regency inn and conference centre, best western abbotsford, abbotsford best western
LOCATION
CanadaBritish ColumbiaAbbotsford
NUMBER OF ROOMS
128
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Regency Inn & Conference Centre - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western Plus Regency Inn & Conference Centre
Which popular attractions are close to Best Western Plus Regency Inn & Conference Centre?
Nearby attractions include Mennonite Heritage Museum (0.4 km) and Neufeld Farms (0.6 km).
What are some of the property amenities at Best Western Plus Regency Inn & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Regency Inn & Conference Centre?
Top room amenities include a kitchenette, a flat screen TV, and a desk.
What food & drink options are available at Best Western Plus Regency Inn & Conference Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Regency Inn & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Regency Inn & Conference Centre?
Conveniently located restaurants include Ricky's Country Restaurant - Abbotsford, Rivers Restaurant, and Desi Meat and Grill Chicken.
Are there opportunities to exercise at Best Western Plus Regency Inn & Conference Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Best Western Plus Regency Inn & Conference Centre have airport transportation?
Yes, Best Western Plus Regency Inn & Conference Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Regency Inn & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Regency Inn & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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