...Breakfast started a little later than I would like but good location with all amenities...

Spent vacation with family at Abbotsford location...

...Location was great with a Rickies Restaurant part of the complex...

...Breakfast was good and location is great for airport or Tradex events...

...Room was well laid out and appeared to have been updated...

...Large room with table and 2 chairs, frig, micro...

...The staff are awesome, rooms are impeccable, and there is a family atmosphere...

...Room was well laid out and appeared to have been updated... We could hear every footstep very loudly from the room above us and every door slam up and down the hallway...

We stayed at the best western plus in Abbotsford last night... You could hear the smallest noise through the wall and the cupboards shook/rattled when you walked through the room... The ventilation into the 2nd and 3rd room was nonexistent... We paid less ($629) for a similar room at the Sheraton Wall centre in downtown Vancouver last Friday...

...The towel hanger in the room was not sturdy and fell off...

Our 7 night stay with the Best Western Plus Regency Inn & Conference Centre, July 2023, was quite marvelous!...

There are two buildings, with rooms, and the groups were placed in the same building which is a smart move as it can get a little noisy... Rooms cleaned nicely, great staff...

Super loud room by ice machine and laundry for guest use, called to tell the staff this and that the tv and internet would not work... But then at midnight to 646 am exactly tables were being dragged (the room is also adjacent to where breakfast is served) Anyways basically i was told again to "youll have to talk to the manager" no one was willing to move me or believe me...

...There were no rooms left with the hotel but they were available with Expedia... Room was in the 500’s second floor and next to the freeway but still not too loud... Large room with table and 2 chairs, frig, micro...

...The room is fine enough, but just don’t expect to get treated, well, like a person...

...The hotel itself plus the rooms have a musty gross smell. We checked in our room the floor was all wet from the fridge leaking all over it... When we called the front desk they told us to use our rooms towels to clean it up...

Of the 3 hotels in Abbotsford that were options, this appeared to be the best...

...I lost out on the cost of the room even though I couldn’t stay there...

We stayed at the hotel on route to a skiing trip...

Except for the sound proofing between floors, the room was terrific... The person above us work heavy soled footwear and was walking back and forth in their room until very late at night, keeping us awake...

Fitness room is not open in early am on week ends nor will the staff open it on if requested...

...Fortunately it was the one in the same building as we were, otherwise I definitely would not have wanted to wander outside to get to our room...

...Yes, I do understand there is a check in time, but when you see the whole parking lot is empty and you know the rooms are already being cleaned in certain sections of the hotel do you think they’d be able to fit us in. In room 408 it was full of ants... There was ants in the bathroom and under the bed ants under the TV stand everywhere...

...Even though I had prepaid in full for the room I was denied access because I didn't have a credit card...

...The rooms are CLEAN clean (and I have high standards), the staff are friendly and helpful, and the continental breakfast is not just edible- but good!... One call to Best Western and 15 minutes later I was in my clean, comfortable room...

...This hotel has obviously just completed a complete renovation - Clean, large, comfortable room - friendly and accommodating staff, and probably the best complimentary breakfast I've experienced since Covid hit...

...Very large and comfortable rooms good beds as well as fridge and microwave...

...King bed was comfortable enough... This was what I would expect in a motel, not a room that cost almost $400... That $400 rate was also a deal that I had to book online; it's disappointing that the front desk staff are not able (or willing?)... to price match as has been done at other properties - they quoted $500... I had to go away and book it myself online... Overall not the experience I'd expect for the price...

...Very close to the airport making it the best hotel if you have an early flight...

We stayed at the best western plus in Abbotsford last night... I wouldn’t be complaining if it weren’t for the price... We paid less ($629) for a similar room at the Sheraton Wall centre in downtown Vancouver last Friday...

...After researching 10 hotels in the area, we chose the Best Western Plus Regency Inn and Conference Centre... With the numbers staying at the hotel and for the length of time we were there, we qualified for a group rate which proved to be much less expensive than we anticipated, based on the time of year we were there...

Our 7 night stay with the Best Western Plus Regency Inn & Conference Centre, July 2023, was quite marvelous!...

...I would recommend not staying in abbotsford at all if at all possible...

...The manager did give me 50$ back but overall made me never want to stay in a best western or Abbotsford again...

...Quick Uber ride from the airport... There were no rooms left with the hotel but they were available with Expedia... Large room with table and 2 chairs, frig, micro...

...The hotel restaurant took over two hours to get cold disgusting food...

...I lost out on the cost of the room even though I couldn’t stay there...

...Unless you're a druck hockey parent, I'd avoid this hotel...

...Even if we had wanted to enjoy any of the hotels amenities that would have been impossible...

The hotel was fairly satisfactory, nothing overly remarkable and was a reasonably fair price for a Best Western “Plus” hotel...

...I called with no response and no response to my message either...

...Reasonable breakfasts with adequate choice...

...Even though I had prepaid in full for the room I was denied access because I didn't have a credit card. Not everyone carries credit cards...

...God for bid if you dropped a piece of food on the floor...

...One call to Best Western and 15 minutes later I was in my clean, comfortable room...

...Room was well laid out and appeared to have been updated... Pool was clean and sufficient in size, but very cold...

...The room and hotel was exceptionally clean. The staff were very friendly, and the pool was very clean and well kept :)...

...Gurgit, in housekeeping, went out of her way to ensure we moved in comfortably...

...The maintenance man Mike is also great...

...Rooms cleaned nicely, great staff...

...Well built hotel that was quiet even with multiple youth teams staying!...

...Such comfortable and clean- smelling beds!...

...When we called the front desk they told us to use our rooms towels to clean it up...

...Even with that many customers the hotel was well kept, quiet and the next morning the breakfast was always topped up and full of hot & fresh items...

...The good: Pool and hot tub wasn’t anything special but was clean... All in all, a good clean hotel, awesome breakfast and is definitely a better stay than most in Abbotsford...

...The rooms are CLEAN clean (and I have high standards), the staff are friendly and helpful, and the continental breakfast is not just edible- but good!... One call to Best Western and 15 minutes later I was in my clean, comfortable room...

Clean, quiet facilities and rooms...

...Yes, I do understand there is a check in time, but when you see the whole parking lot is empty and you know the rooms are already being cleaned in certain sections of the hotel do you think they’d be able to fit us in...

...Room was clean and supplied well for soap, shampoo etc...

...This hotel has obviously just completed a complete renovation - Clean, large, comfortable room - friendly and accommodating staff, and probably the best complimentary breakfast I've experienced since Covid hit...

...The staff are awesome, rooms are impeccable, and there is a family atmosphere...

...Pool was clean and sufficient in size, but very cold... This was what I would expect in a motel, not a room that cost almost $400... That $400 rate was also a deal that I had to book online; it's disappointing that the front desk staff are not able (or willing?)... The front desk staff are either uninterested or not empowered to do anything other than say they're sorry...

Staff were amazing - empathized to our situation because we were evacuated due to the wildfire in west kelowna... Very close to the airport making it the best hotel if you have an early flight...

Our 7 night stay with the Best Western Plus Regency Inn & Conference Centre, July 2023, was quite marvelous! This was not our first stay but as usual, we were treated royally... Gurgit, in housekeeping, went out of her way to ensure we moved in comfortably... Joan, in the breakfast room was a daily delight; aways chipper, friendly and helpful... Most amazingly, Sat the General Manager, stopped by at some point every morning to say hello and chat with the guest, always offering assistance and interested in finding out if all was as expected...

...The staff were friendly and accommodating and went out of their way to make sure our stay was memorable. With the numbers staying at the hotel and for the length of time we were there, we qualified for a group rate which proved to be much less expensive than we anticipated, based on the time of year we were there...

...The professionalism, kindness and over the top caring from the entire staff from the General Mgr "Sat", the AMAZING front desk staff, lovely housekeeping folks to the two wonderful security gents - all went over and above to afford us a safe, caring and comfortable place to regroup. Words can't express our thanks...

From easy booking online, to friendly and efficient check in and check out we are pleased with our stay... Our suite felt like home so we ordered in and had a quiet and relaxing evening before flying home to Ontario...

...There was also a sign up sheet for teams for breakfast so the staff could anticipate the rush and be prepared for it... Ricky's on site was perfect and they were used to accommodating groups... Rooms cleaned nicely, great staff...

Front desk staff could not care less...

...The manager did give me 50$ back but overall made me never want to stay in a best western or Abbotsford again...

...When we called the front desk they told us to use our rooms towels to clean it up. The tv and internet kept kicking out... The hotel restaurant took over two hours to get cold disgusting food... When the waitress finally showed up 45 mins after bringing out food she asked why we didn’t eat it...

I booked and had to cancel (same day) and they worked but work with me for a solution... The clerk was very nice when I booked but turned rude and curt when I had to cancel...

...After multiple calls to the front desk they said a security guard was coming over and while things finally settled down after 10 pm, rest that night was ruined by the perhaps young and underprepared hotel staff not managing an out of control situation sooner and better...

...Anytime we needed anything from the lobby and/or front desk I had to go outside and walk to a separate building which wasn’t the most convenient during cold January when we stayed... The Awesome: My family and I were very impressed with the complimentary breakfast offered... We were very pleased it was definitely more than just your standard complimentary breakfast fare... Each day, there were a couple of different hot options such as bacon, eggs and hash browns on one day, and Canadian ham, eggs and waffles complete with real whipped cream and fruit topping on the next... They were friendly and always made sure everything was regularly replenished, so there was definitely enough to keep our bellies full... All in all, a good clean hotel, awesome breakfast and is definitely a better stay than most in Abbotsford...

...Fitness room is not open in early am on week ends nor will the staff open it on if requested. Also asked for early checkin ( two hours) weeks before the stay was told to call the day I was checking in... I called with no response and no response to my message either...

First of all the front desk staff could be more accommodating for people that arrive early...

Clean, quiet facilities and rooms... Breakfast was just okay and service was excellent... But if you are planning to hit the gym/spa early, know that at this facility it only opens at 7 am...

I’ve stayed here twice now and it’s always been great. The rooms are CLEAN clean (and I have high standards), the staff are friendly and helpful, and the continental breakfast is not just edible- but good!... They totally saved my butt at 2:00am after I checked in to a hotel nearby that was so disgusting I couldn’t stay... One call to Best Western and 15 minutes later I was in my clean, comfortable room...

...Even though I had prepaid in full for the room I was denied access because I didn't have a credit card... The employee at reception was zero help...

...This hotel has obviously just completed a complete renovation - Clean, large, comfortable room - friendly and accommodating staff, and probably the best complimentary breakfast I've experienced since Covid hit...

...I have stayed here every time I visit Abbotsford to see my Mom who is in a home close by... The staff are awesome, rooms are impeccable, and there is a family atmosphere...

...Breakfast was also great with a lot of healthy choices. Very close to the airport making it the best hotel if you have an early flight...

Our 7 night stay with the Best Western Plus Regency Inn & Conference Centre, July 2023, was quite marvelous! This was not our first stay but as usual, we were treated royally... Gurgit, in housekeeping, went out of her way to ensure we moved in comfortably... Joan, in the breakfast room was a daily delight; aways chipper, friendly and helpful...

Tried to use the pool but it was not clean...

We recently had an amazing stay at the Abbotsford best western. As soon as we checked in we were upgraded to the family suite... The room and hotel was exceptionally clean... The staff were very friendly, and the pool was very clean and well kept :)...

...Nice hotel overall, but back still hurts...

...There was also a sign up sheet for teams for breakfast so the staff could anticipate the rush and be prepared for it. Great outdoor area and we had a BBQ... Ricky's on site was perfect and they were used to accommodating groups... Rooms cleaned nicely, great staff...

We had an excellent stay at this hotel while our team competed at Tradex and a school near by. Great breakfast to fuel them for their day and nice beds to rest in after their day of competition... Well built hotel that was quiet even with multiple youth teams staying!...

...Breakfast started a little later than I would like but good location with all amenities...

...When we called the front desk they told us to use our rooms towels to clean it up. The tv and internet kept kicking out...

...Breakfast was included with our stay and was better than we have experienced at any other hotel ...

We recently spent two nights, staff was great, breakfast was great... The bed was a king size and very comfortable... Restaurant is across the parking lot with tons of great food...

We stayed at the hotel on route to a skiing trip. That evening there were 6 hockey teams and many business customers Staying there as well... Even with that many customers the hotel was well kept, quiet and the next morning the breakfast was always topped up and full of hot & fresh items...

...Even if we had wanted to enjoy any of the hotels amenities that would have been impossible...

...Anytime we needed anything from the lobby and/or front desk I had to go outside and walk to a separate building which wasn’t the most convenient during cold January when we stayed... The good: Pool and hot tub wasn’t anything special but was clean... The property boasts two different and separate pool areas, (one in each building) but only one was in operation... Fortunately it was the one in the same building as we were, otherwise I definitely would not have wanted to wander outside to get to our room... The Awesome: My family and I were very impressed with the complimentary breakfast offered... We stayed for a couple nights, so had a couple different breakfast choices on the two mornings we were there... We were very pleased it was definitely more than just your standard complimentary breakfast fare... Each day, there were a couple of different hot options such as bacon, eggs and hash browns on one day, and Canadian ham, eggs and waffles complete with real whipped cream and fruit topping on the next... They were friendly and always made sure everything was regularly replenished, so there was definitely enough to keep our bellies full... (With two growing boys it was definitely a great bonus!)... Beverage options include several varieties of fruit juices, coffees and teas... There were different kinds of breads to toast to your liking, muffins and pastries along with standard butter, jams and peanut butter... Cold options included different yogurts, fresh fruit, hard boiled eggs, and several cold cereals and oatmeal with fruit topping... Another bonus is that there were even alternate milk options such as almond and oat milks... All in all, a good clean hotel, awesome breakfast and is definitely a better stay than most in Abbotsford...

Fitness room is not open in early am on week ends nor will the staff open it on if requested...

...Good amenities, Professional and accommodating staff. Reasonable breakfasts with adequate choice... Good constant internet connection and no trouble connecting... Great access to restaurants nearby...

...Location was great with a Rickies Restaurant part of the complex. The breakfast buffet was better than most, with fresh fruit and omelettes, sausage and Canadian back bacon - everything you'd want and more...

Clean, quiet facilities and rooms. Easy to get to, access to restaurants, shopping and the highway to Vancouver... But if you are planning to hit the gym/spa early, know that at this facility it only opens at 7 am...

Good room and really nice staff. Room was clean and supplied well for soap, shampoo etc... Didn't use pool or Gym but they were open and available during my stay... Breakfast was OK and had a decent variety of food and drinks available...

...This hotel has obviously just completed a complete renovation - Clean, large, comfortable room - friendly and accommodating staff, and probably the best complimentary breakfast I've experienced since Covid hit...