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Sandman Hotel & Suites Abbotsford

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32720 Simon Ave, Abbotsford, British Columbia V2T 0B8 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (85)
Room & Suite (81)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-02-17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-02-17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 13 hotels in Abbotsford
Travellers' Choice
Situated in the heart of Abbotsford, this Sandman is steps away from the city's most popular malls, businesses, and local attractions. Close to Trans-Canada Highway, Abbotsford International Airport, and the Canada/US border, Sandman Hotel & Suites Abbotsford is the smart choice.
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Location

Full view
76Somewhat walkable
Grade: 76 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
32720 Simon Ave, Abbotsford, British Columbia V2T 0B8 Canada
Getting there
Vancouver Intl Airport65 kmSee all flights
Abbotsford Airport6 kmSee all flights
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292Reviews11Q+A58Room tips
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Popular mentions
GeoffC01 wrote a review Sep. 1
2 contributions1 helpful vote
The hotel is comfortable but you can tell that it's an old building that has been renovated because the floors are wavy, especially in the room we had (I almost stumbled once when my foot unexpectedly brushed the floor). We were disappointed with housekeeping. With only the two of us we only requested new towels every 3 days and left two coffee cups in the kitchen sink each morning, so I don't think that we were any kind of a burden at all. However, the housekeeper that we met was not very friendly, and even skipped cleaning our room on one day (we removed our Do Not Disturb sign by 11:15 am). We normally only tip housekeeping on the final day of our stay, but perhaps this housekeeper was expecting a daily tip? After our experience, we decided not to tip at all. We're also curious as to what energy savings are being reaped by not cleaning towels every day when 2 coffee cups are placed in a full dishwasher cycle every day by the housekeeping staff? Our issue with housekeeping skipping our room was reported to the front desk who said that they would inform the manager, but we heard nothing after that.
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Review collected in partnership with this hotel
Date of stay: August 2021
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Response from Vik Goraya , General Manager at Sandman Hotel & Suites Abbotsford
Responded 2 weeks ago
Dear Guest, Thank you for rating us, we appreciate your feedback to review us. This will be used to coach our Team , in order to improve our housekeeping standards. The team has been instructed to minimal use of Dishwasher , until and unless a big load of dishes is to be done. We will make sure the housekeeper are reminded ,instructed and coached on this again. The towels can be changed daily as requested by our Guests, apologies that we missed that for your room. Once again thank you for staying with us and we really appreciate your feedback. Regards, Vik Goraya General Manager
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4syth1 wrote a review Aug. 2021
Calgary, Canada1 contribution
Keep doing what you are doing...don't change anything, Great staff great location. Easy to get to from #1 Highway. Good parking. Reception person was very professional and accomodating. Clean looking facilities.
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Review collected in partnership with this hotel
Date of stay: August 2021
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Response from Vik Goraya , General Manager at Sandman Hotel & Suites Abbotsford
Responded 2 weeks ago
Hello. Thank you for your kind words, I will be glad to share this with the Team. We hope to see you again with us !!!!!!!!!!!!!! Kind Regards - Vik Goraya, GM
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Aaron C wrote a review Aug. 2021
6 contributions
I had another reservation fall through and booked this one from the side of the road on my phone. In the end, this was an upgrade over the other hotel. The staff was great, they did their best to accommodate all the requests of my kids and pet. The hotel was clean and my kids, who compare covid safety measures to end of the school year, seemed content. The room was spacious and featured a kitchen, laundry service and a bedroom for a very affordable price. We were close to two grocery stores so we had the choice to have our own food or go to restaurants like the Denny's that was on-site, great pizza that was close by, or many other great local restaurants. In the end, we tried The Keg (3 km away) and Bavarian Restaurant (closer and really good). This hotel had everything we needed.
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Date of stay: August 2021
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Response from Vik Goraya , General Manager at Sandman Hotel & Suites Abbotsford
Responded 3 weeks ago
Thank you so much for your feedback and are glad to know that you enjoyed your stay with us, we really appreciate your time and efforts to review us, also hope to see you again sometime in future. - Vik Goraya, General Manager
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heads_up wrote a review Aug. 2021
Kelowna, Canada25 contributions52 helpful votes
This property and the Best Western Regency are probably the best two hotels in Abbotsford, except for a few specialty properties like Sweet Dreams Luxury Inn and Brookside Inn. My Grandmother stayed at this property post-surgery while her condo was being restored after a flood. She found the duvet quite heavy; a light synthetic down comforter might be an option for management to research. The staff were amicable, and the cleanliness was excellent; however, I preferred staff to wear face masks. There were aerosol screen dividers at the front desk.
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Date of stay: August 2021
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Response from Vik Goraya , General Manager at Sandman Hotel & Suites Abbotsford
Responded 4 weeks ago
Hello , Thank you so much for your time and effort to review us, we very much appreciate the feedback along with the details, this helps us to improve and work on our errors for a better guest experience. Once again I would like to thank you for staying with us and hope to accommodate you in future. Regards, Vik Goraya , GM
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westreet23 wrote a review Jul. 2021
Abbotsford, Canada1 contribution
I enjoyed a great night of rest at the Sandman Hotel & Suites Abbotsford located on Simon Avenue the room was clean with a great location to eateries and shopping within walking distance and the staff was friendly and pleasant.
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Review collected in partnership with this hotel
Date of stay: July 2021
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Trip type: Travelled on business
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Response from Vik Goraya , General Manager at Sandman Hotel & Suites Abbotsford
Responded Aug. 2, 2021
Thank you so much for your time and effort to review us , we very much appreciate that, and are glad to know that you have had a nice time with us. Regards, Vik Goraya GM
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Frequently Asked Questions about Sandman Hotel & Suites Abbotsford
Which popular attractions are close to Sandman Hotel & Suites Abbotsford?
Nearby attractions include Mill Lake (1.0 km), The Reach Gallery Museum Abbotsford (0.8 km), and International Friendship Garden (0.9 km).
What are some of the property amenities at Sandman Hotel & Suites Abbotsford?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Sandman Hotel & Suites Abbotsford?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sandman Hotel & Suites Abbotsford?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Sandman Hotel & Suites Abbotsford?
Yes, free parking is available to guests.
What are some restaurants close to Sandman Hotel & Suites Abbotsford?
Conveniently located restaurants include Greek Islands Restaurant, Spice Kitchen The Indian Palate, and Nikko Japanese Restaurant.
Are there opportunities to exercise at Sandman Hotel & Suites Abbotsford?
Yes, guests have access to a fitness centre during their stay.
Does Sandman Hotel & Suites Abbotsford have an airport shuttle?
Yes, Sandman Hotel & Suites Abbotsford offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sandman Hotel & Suites Abbotsford located near the city centre?
Yes, it is 0.9 km away from the centre of Abbotsford.
Are any cleaning services offered at Sandman Hotel & Suites Abbotsford?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Sandman Hotel & Suites Abbotsford?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.