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Blackstone Mountain Lodge

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874 Reviews from our TripAdvisor Community

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Showing 845: English reviews
Red Deer, Canada
Reviewed 19 August 2015

I experienced an excellent customer service from one of the front desk agents, her name was Anna. Thank you so much, we had a wonderful stay, our room was beautiful. Hot tubes were a nice treat as well. We will be back!

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1Thank Alex K
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review

Alex K., “Best customer service ever.”, Thank you. Anna is a valued member of our team at the Blackstone Mountain Lodge, and she has an excellent knowledge of the area as well. When a guest is able to remember a name of our team, it means that we have created a memorable experience, that they will pass along to others....

Sherwood Park, Canada
Reviewed 17 August 2015

I stayed at Blackstone August 8th for one night. The hotel is pretty nice. My room was basically a 2-bedroom, 2-bath apartment. Had a kitchen c/w dishes and cutlery as well as well as a washer and dryer. Way more than what I needed but was what was available. Price would have been great shared between two couples. A 10-15...

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2Thank TheBigMog
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review

TheBigMog., Thank you for your brief review on what you experienced on your most recent visit. We have a strong following of clientele from Sherwood Park, and we are happy that you were able to find us as well. Please be sure to book directly on your next trip south as you would qualify for our loyalty discount on your...

El Dorado Hills, California
Reviewed 15 August 2015 via mobile

We upgraded our room to a 2 bedroom suite and had a wonderful room. Full kitchen, laundry room, and plenty of space for everyone. Getting in to Banff was easy and only a 20 minute drive. Only complaint was the fireplace is not heat producing, everything else was great!

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3Thank Mark W
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review

Mark W., Thank you for being our guest and for taking to the time to post a favourable review for the community. Our fireplaces in the rooms, do have three settings to them, and please let me know the next time you come so we can ensure to turn it on for you before you arrive. Banff is a beautiful...

Moncton, Canada
Reviewed 15 August 2015

The staff were knowledgeable and friendly, the hotel was clean and our room was spotless. Although we forgot a few items the staff was keen to help us, even after the second request :) We will definitely be staying again.

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3Thank MrsMikucki
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review

MrsMikucki., "Exceeded our expectations!” Mission accomplished by our team, when we hear expressions like this. Thank you for posting your positive review for all to see. I am elated that we were able to impress you this much, and we look forward to the next time you come to the Blackstone Mountain Lodge. Thank you, Andrew S.

Airdrie, Canada
Reviewed 12 August 2015

This was my second time at this hotel. We stayed in a two bedroom suite. It was beautiful. The two full bathrooms were great since we had so many girls trying to get ready at one time. Full kitchen was excellent. The heated pool was lovely! The gym is small but pretty good they have weights as well as cardio...

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3Thank MzJMB
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review

MzJMB., I am elated that your stagette party was well enjoyed by all in your group. We are a favorite for many ladies weekends as we offer secure underground parking, and our spacious suites offer a bathroom for every room. Even our four bedroom penthouse has four bathrooms as well! We look forward to seeing you for any other gatherings...

Reviewed 8 August 2015 via mobile

My family & I stayed in a 2 bedroom suite with Kitchen using the sofa bed. It was very comfortable, clean and conveniently located near town centre of Canmore which is about a 15 minute walk. Grocery stores near by. The staff was very friendly and helpful. Parking was convenient as well. The rooms were nicely insulated so we couldn't...

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2Thank Gayatripingle
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review

Gayatripingle., Thank you for such a positive review and for being our guest at the Blackstone Mountain Lodge. I am glad that your room was quiet, and that you were able to enjoy the short walk to the attractions in town. As you eluded, the grocery stores are close buy which enables you to use the full kitchen in our...

Vancouver, BC
Reviewed 7 August 2015

We booked this room through a discount website online for a great price, so our expectations weren't that high, but upon arrival, we were blown away. Canmore is a gorgeous city and it was so unexpected being tucked away in the mountains like that. Upon arrival, the front desk clerk was friendly and helpful. She offered us an amazing price...

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2Thank WCFoxxCDN
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review

WCFoxxCDN., We look forward to your next visit of Many nights with us when in the Canmore area again. Your review is quite succinct and provides many of your community members with accurate details for their next stay as well. Thank you for being our guest at the Blackstone Mountain Lodge, and for the wonderful comments. Thank you, Andrew S.

Winnipeg, Manitoba
Reviewed 5 August 2015

I was originally booked in a regular hotel room but upon check in we were offered an upgrade to a 2 bedroom suite for a moderate increase so we took this. So glad we did. What an exceptional suite. The room had 2 bedrooms, 1 with a king size bed and the other with a queen. We also had a...

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1Thank Jeterfan026
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review

Jeterfan026., Thank you for being our guest at the Blackstone Mountain Lodge. Your description of our mountain retreat is quite accurate, and I am glad that you were able to experience our two bedroom suite. Upgrades are usually possible, but most people that know how great these suites are, typically book them when possible, to avoid disappointment when they are...

Reviewed 5 August 2015 via mobile

The entrance is very enticing.Staff were friendly and helpful. The suite is very comfy and very relaxing yet elegant and classy.it is very clean.We enjoyed our stay in this lodge. It is quite expensive though.

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Thank Evaline A
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review

Evaline A., Thank you so much for taking the time to let everyone in the community know about the Blackstone mountain Lodge, and of course for being our guest. Elegant, Classy, and Clean are excellent ways to describe our resort and the Alberta Hotel Association has awarded us the Housekeeping award of excellence to validate your facts as well. We...

Reviewed 1 August 2015 via mobile

We just stayed 2 nights in a one bedroom suite and it was awesome. The amenities in our suite were top notch, it had everything we needed and more. The washer and dryer is a nice touch. The pool was clean and surrounded by a beautiful view. Definitely returning to this gem.

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2Thank TravBug789
Andrew S, General Manager at Blackstone Mountain Lodge, responded to this review

TravBug789., "Amazing". Thank you for being our guest just a few days ago, and I am elated that we were able to impress you with our resort. The pool is a popular favorite and is a great way to start, or finish your day while visiting the mountains. Our suites do feature a washer and dryer which is a great...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just 20 minutes from Banff National Park in Canmore, Alberta, Blackstone Mountain Lodge adds a dash of urban polish to the untamed spirit of the Canadian Rockies. Behind our grand carriage house entrance an abundance of contemporary surprises awaits. Choose from a beautifully appointed hotel room with two queen beds or choose from luxuriously appointed one, two and three-bedroom suites. A luxuriously appointed 4 bedroom, 4 bathroom penthouse suite is also available, perfect for hosting small receptions or for discerning guests looking for some extra space. All suites feature gourmet kitchens, in suite laundry, flat screen televisions and slate fireplaces with daily housekeeping service. The Blackstone Mountain lodge features a year round outdoor heated pool with two outdoor hot tubs, state-of-the-art fitness center, heated underground parking, meeting and banquet space along with complimentary Wi-Fi throughout the resort. Delight in the unsurpassed comfort and sophistication of Canmore’s finest condo style hotel – an elegant getaway equally suited for family vacations, romantic escapes and group retreats. Find inspiration from your suite’s mountain views. Revel in all of the high-touch amenities you’d expect from a luxury resort. Cozy social areas throughout the lodge create the perfect setting for guests to savor every moment of their alpine-inspired retreat. Tucked into the mountains, our sun-drenched courtyard features hot tubs and BBQ pits with stunning views of the surrounding Rockies. A day at the lodge might consist of nothing more than a morning dip in the pool, a pampering massage in one of our private spa rooms and a stroll into Canmore to explore the charming restaurants, bistros, boutiques and microbreweries of Main Street. If you’re feeling more adventurous, the gates of Banff National Park - and world-class skiing, golf, hiking, biking and sightseeing - are just minutes away. For anything you might like to see or experience – from fly fishing lessons or a round of golf to a family dogsled adventure or whitewater rafting trip on the Kananaskis River – our helpful team of guest service agents are available 24 hours a day to help plan your next unforgettable rocky mountain adventure. For an unparalleled Rocky Mountain vacation, we welcome you to discover the award-winning Blackstone Mountain Lodge for yourself. ... more   less 

Additional Information about Blackstone Mountain Lodge

Address: 170 Kananaskis Way, Canmore, Alberta T1W 0A8, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $155 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blackstone Mountain Lodge 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Blackstone Mountain Hotel Canmore
Blackstone Mountain Resort
Blackstone Mountain Lodge Canmore, Alberta
Hotel Style:
#2 Luxury Hotel in Canmore
#4 Family Hotel in Canmore
#4 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Blackstone Mountain Lodge staff and other travellers.
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Questions? Get answers from Blackstone Mountain Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't face the pool it could get a little noisy if on the balcony, but if you stay inside it doesn't matter because of the soundproofing!”
 of 5 bubbles faresm9797, 18 Mar 2017 | Read review
“On the street at ground level and no problems with noise”
 of 5 bubbles 38joekelly, 5 Mar 2017 | Read review
“Ask for the mountains side (front) rather than facing the highway.”
 of 5 bubbles CalgaryTaxGuy, 26 Feb 2017 | Read review
“ground floor gives easy access o the hot tubs but not essential at all. no bad locations in thei well set up hotel/condo.”
 of 5 bubbles calgarypedro, 13 Feb 2017 | Read review
“Rooms overlooking pool can be a bit loud if rowdy kids are in it”
 of 5 bubbles billp688, 13 Feb 2017 | Read review
5 of 5