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Grande Rockies Resort - Bellstar Hotels & Resorts

423 reviews
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Traveller (139)
Room & Suite (38)
Pool & Beach (7)
Overview
  • Excellent30%
  • Very good24%
  • Average18%
  • Poor15%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (423)Write a Review
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All reviewsthe indoor outdoor hot tubsteam showerwater slidegreat poolunderground parkingfull kitchentwo bedroom suitemountain viewwe've stayedthree sisterswasher dryerrockiesbbqbanffkitchenettelaundryfireplace
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21 - 25 of 412 reviews
Reviewed 12 October 2017

Great relaxing hotel walking distance from everything. The rooms were spacious and inviting. Loved everything about it except: 1) Close enough to the highway to hear traffic all the time (typical of Canmore in general). and 2) need an engineering degree to run the shower...More

Thank JIMMY G
Response from Jim B, Guest Relations Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 13 October 2017

Thank-you for reviewing the Grande Rockies Resort. Your comments are well founded, in fact, the renovation planning phase has begun and the showers are included, which will make operating them much easier. Our staff will be delighted to read your comments and we wish you...More

Reviewed 11 October 2017

Great resort, stayed in an condo suite with two children, jacuzzi tub, steam shower, great pool with fantastic slide for our 3 and 5 year olds, hot tub just lush, great resort for winter with the indoor pool, will definitely return. Only downfall no restaurant...More

Thank oriordannoelle
Response from Jim B, Guest Relations Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 13 October 2017

Your review of the Grande Rockies Resort is appreciated and will be passed on to our staff. With respect to the restaurant, we hope to be able to provide this service in the very near future. We look forward to serving you and your wonderful...More

Reviewed 8 October 2017 via mobile

We had stayed here once before but were unfortunately a little less impressed than previously. The room was clean and well maintained. We were actually quite impressed with the standard of crockery etc in the kitchen. What let us down was the poor communication. To...More

Thank Roxanne82
Response from Jim B, Guest Relations Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 10 October 2017

Hello and thank-you for your review of your stay with us. Communication is key to a worry free arrival and stay, and we review our communications systems from time to time. Your experience will be brought forward to our IT and Front Desk personnel and...More

Reviewed 6 October 2017 via mobile

The place is so nice that I and my family enjoyed our stay so much. We saw and had everything we wanted 😊 the internet was great and parking lot was awesome. I hope you continue your good service to all customers. Kudos!More

Thank Andrei F
Response from Jim B, Guest Relations Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 8 October 2017

We are so pleased that your whole family was able to have a relaxing and enjoyable time while visiting the Grande Rockies Resort. Thank-you for taking the time to review your experience. Our hope is that you and your family will return and spend another...More

Reviewed 5 October 2017 via mobile

The condo here (theoretically at least) had everything we could have wanted (and the pool complex was great for post-climb relaxation. The only negative point was reception, as we had a couple of issues that were never resolved during our 5 night stay: we queued...More

Thank himalheidi1
Response from Jim B, Guest Relations Manager at Grande Rockies Resort - Bellstar Hotels & ResortsResponded 6 October 2017

Thank-you for your honest review. Our objective is to provide the ultimate in customer service so your experience is important to us. The front desk, while often times busy, is a guests portal to all aspects of the property. Your review will be brought to...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$141 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Canmore
#9 Business Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Canmore
#9 Business Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (38)
Pool & Beach (7)
Dining (1)
Hotel & Grounds (112)
Bathroom (14)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
bergerman
11 August 2017|
AnswerShow all 2 answers
Response from larryw974 | Reviewed this property |
Depends which side. One side is good but the other is not.
0
Votes
Marlene H
22 March 2017|
Answer
Response from BellstarRes | Property representative |
Hi Marlene, you can simply contact verdedayspa at 403.678.0306 to get any up to date info on the spa services at Grande Rockies. Hope you have a mountain fresh day!
0
Votes
Tammy S
23 November 2016|
AnswerShow all 3 answers
Response from BellstarRes | Property representative |
As units are individually owned please contact the front desk directly to see if there is any pet friendly rooms available for the dates you are looking for.
0
Votes
Room Tips
"2 room suite would be a must (I think), maybe next time I will try and get a top floor suite if we come back"
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"Room 381 in the separate building was great!"
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"Family friendly"
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"Great rooms; great view"
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