Your Private Getaway in the Rockies ​ We offer 2- and 3-bedroom accommodation in Canmore, AB. With Banff National Park at its doorstep, this is the perfect location for ski trips, mountain adventures, reunions, and retreats. Enjoy our spacious condo-style suites as your Home away from Home in the Canadian Rockies! Our front desk hours are currently from 9 am - 7 pm Sunday to Thursday and 9 am to 9 pm Friday and Saturday. From June 15th to October 31st front desk hours are 9 am to 10 pm Monday to Sunday. If you will be checking in any later than that please contact us so we can explain our late check-in procedure. ​Check-in time starts at 4:00 pm. For special arrangements regarding your check-in, please contact us via phone or e-mail. Guests are required to present photo identification and a valid credit card upon check-in. The minimum check-in age is 21. ​A damage deposit of CAD 100.00 will be pre-authorized on a credit card you provide. The damage deposit can also be paid in cash and will be returned upon check-out. A free parking pass will be given upon check-in. Please note that there is only one parking spot available per unit. Additional parking passes may be bought for CAD 20.00 (+ tax) per night and are subject to availability. Registered guests are responsible for informing other members of their party of this policy. Check-out time is 11:00 am. ​Almost all of our units are pet-friendly. Extra charges of CAD 25.00 (+ tax) per pet per night apply for additional cleaning. If you require a pet-free unit, please contact us via phone or e-mail. Extra person charges apply. Children are welcome and up to two children stay for free when using existing bedding. Cribs or infant beds are not available. Roll-away and extra beds are also not available. The hot tub is closed permanently as of January 2017. The front desk is closed on December 25.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Location
1206 Bow Valley Trail, Canmore, Alberta T1W 1N6 Canada
Canadian Rockies Chalets
232 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I have been coming here for over 15 years. It used to be run as a budget hotel with a front desk, a hot tub and indoor pool table. Yup, those were the days....
Now it has mostly taken the form of airbnb and you book through websites like expedia/booking etc. But you can still book through its own website, but you do not have a lot of units to choose from. If you are looking for a 2+ bedroom condo this is definitely a place to check out. But it is starting to look its age. There is definitely no onsite management and so any issues are dealt with via phone. On the plus side, it has a full kitchen including stove and full sized refrigerator. These are a must have for those vacationing on a budget.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed one night and had a lower unit. Steps up to the entry to the unit and steps down to the unit. So, if you have a lot of luggage, not good. The unit we were in was very dated, although clean. I didn’t think it was appropriate though, during Covid, to ask guests to wipe down surfaces when they leave. Seems to me that’s management’s job as departing guests can’t be required or relied upon to do that.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was my second time at the Canadian Rockies Chalets and it did not disappoint. There was so much space and the suite had everything we needed! The train didn't bother us at all and we were on the ground floor. The heavy-footed folks upstairs with their little ones was more disruptive than the train running outside. The views alone are worth staying here. No, the units aren't the newest, but they're also not too expensive. I'd come back again and again as I much prefer this to staying in Banff (which is only about 15-20 minutes away)
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CanadianRockiesCh, Front Desk Agent at Canadian Rockies Chalets
Responded Feb 27, 2020
Thank you for the lovely review Thomwayn! We are so happy to hear you enjoyed your stay with us. Looking forward to welcoming you and your family back in the future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Money grabbers. Charge $150.00 for putting keys in the return box by office. There is no clear direction of where the keys go…. Refunded me $100 but still charged me $50 because they said a cleaner could not get in. Stay elsewhere were you can trust.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A friend and I rented unit #124 as a VRBO here for a long weekend. The unit is small, but plenty large enough for what we needed, and gave us a small kitchen, dining table and living area for less than we would have paid for two hotel rooms. As long as one is reasonably able-bodied and fit, the Canadian Rockies Chalets is walking distance to just about anywhere in Canmore, at least on that side of the highway. One night we walked to Goucho's for dinner and stopped at Safeway on the way back. Bear in mind, parking at the Chalet is very limited, the later your arrival, the less likely you will find a spot (and the more difficult it will be to maneuver in and out of any remaining spots). If you are a light sleeper with an early bedtime, be aware the walls are very thin so the fewer the vacancies (ie, weekends in the winter when units are full of skiers and probably any time in the summer months), the more likely you will hear footsteps and voices from adjoining units. But we enjoyed our stay here very much and would totally stay here again if we return to visit Banff, or Lake Minnewanka, or Lake Louise, or any other destinations in the Banff area again.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do not be fooled by the photos and exterior. My family and I had the misfortune of staying in unit 140 this past weekend. Many of our comments are the same as the reviewers below regarding mold in the kitchen, the area rug in the living area to cover stained carpet, etc.
I've stayed in cleaner hostels and it's clear the owners do not care about the state of their units and only the $$ coming in nightly.
The kitchen has the barest minimum of things needed to cook a meal. Need scissors? Nope. Need a baking sheet? No can do. Oh, and good luck with the stovetop as only one element works.
Years of built up grime in the bathrooms, hairs that weren't ours in the bedrooms and bathrooms, grunge in the grout. Stained carpet, dirty walls. This place needs some serious TLC.
Good walkable location but it's right beside the train tracks. Bring earplugs if you do still decide to stay here.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Â Parking stalls are small and maneuvering is tight.
Bring earplugs - located directly beside...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was not clean, I had several black hairs, both long hair and pubic hair stuck all over the shower, dirt eand grime on the doors along the edge and around the door knob where people had obviously touched over and over. There were yellow drip marks down the walls in the bathroom that dropped down to the baseboard covered in grime. And Finger prints and hand prints on the walls.
Their covid/cleaning procedure is to provide the guest with cleaner and tell you to wipe down high touch areas. I didn’t realize I would be cleaning all high touch areas upon arrive, then the toilet (found public hair there too) and the shower before use.
This was an upgraded room which really doesn’t mean much of anything, it had three bedrooms with doors instead of the unit I was booking that had the master as a loft bedroom. That’s basically it.
When I emailed about these complaints, my first email was ignored and once I emailed again the owner did come apologize and offered the cleaner to come in and clean it better... but I had already done that so we could use the place in the meantime.
They offered me a $50 discount on my next stay, and even stated in the email that this was their way of ensuring I return.
When I said I’d like the discount on this stay they simply said that’s not possible considering I already had a free upgrade and a $35 discount.
So I emailed again to clarify that I didn’t deserve a clean room because I had a discount or upgrade. I will only get a discount due to the lack of cleanliness if I choose to stay here again.
There are better places to stay in Canmore for sure.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Canadian Rockies Chalets, General Manager at Canadian Rockies Chalets
Responded Mar 1, 2022
We are truly sorry that your experience at our hotel wasn't what you expected. Our chalets go through thorough inspections before being occupied by our guests and the way you found yours is certainly not our standard of service. We truly expect to make it up for this past stay on your next visit. Safe travels.
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If the location is great, the condo itself is very uncomfortable. The bed I have no boxsprings With mattress laying directly on springs, That makes for very noisy and uncomfortable beds. In addition the bathroom door do not lock, the train goes through town about 30 feet away from the back window, they are broken chairs on the deck, and one of the bedroom as a wall that doesn’t reach the ceiling so if people are watching TV downstairs, you cannot sleep, I will never come back here, it was one of the most uncomfortable beds I’ve had in years
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay at the chalets was awesome! Very clean and it had all the amenities we needed. All the dishes were clean and in the dishwasher when we arrived. The bed was incredibly comfortable and the bathroom was very clean as well! We brought our dogs and they were very welcomed here. Good price point for the long weekend and overall a quiet and cozy experience.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice and spacious. We booked 2 chalets for 10 of us. Having a full kitchen was convenient. Very good location - close enough to go to Banff National park and lots of places to eat and shop in the town.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Â Wonderful quiet location. Perfect for families and large groups with reasonable rates.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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