Pocaterra Inn & Waterslide
1725 Bow Valley Trail, Canmore, Alberta T1W 2W1 Canada
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Avg. C$139 /night, 3/20 - 3/21
C$229
per night
C$168
per night
C$107
per night
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About
#8 of 29 hotels in Canmore
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Whether you are looking for your next family holiday, a corporate event, or a weekend getaway, we offer a great option for each and every one of our guests. All stays include a daily free hot and cold breakfast buffet, free parking, free Wi-Fi and of course amazing mountain vistas. Pick from one of our hotel rooms or suites; in the Pocaterra Inn & Waterslide rooms you can enjoy stunning views of the Rocky Mountain surroundings with your family or enjoy the luxury of curling up with a special someone in front of your in-room fireplace. All of our superior rooms and suites are air-conditioned and all rooms feature the modern amenities you deserve including a refrigerator, microwave, fireplace, coffee maker, HD Television services and much more. We understand your pet is part of the family, so pets are welcome at the Pocaterra Inn & Waterslide (additional fee, maximum of 2 pets per room).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Hiking
Skiing
Kids stay free
Parking
Wifi
Sauna
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Fishing
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Fireplace
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Filipino
Location
1725 Bow Valley Trail, Canmore, Alberta T1W 2W1 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Calgary Intl Airport
94.6 km•
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Detailed Reviews
We stayed there 4 nights and paid $3550 for 5 people in two rooms. This averaged $444 per room per night.
All the Pros:
- Housekeeping was so accommodating for late cleanings
- Front staff was chill and kind
- Breakfast was amazing and when the seats were full the front desk had no issue with us bringing plates up to our suite
- Rooms were air conditioned
- Cookies offered near front desk
- Breakfast had hashbrowns one day and wedge fries the next. Bagels, bread, waffles, juices, salsa, shredded cheese, cereal and oatmeal stuff, yogurt and also meat which we didn’t eat. Coffee was tasty and fresh. Teas available as well.
- Lots of parking spots available and they are spacious, on ground level. Not in a parkade.
Only issue was that there is one elevator that you sometimes have to wait a while for. Also there are no ventilation fan in the bathrooms.
Overall I would definitely come here again if in the area. Based on other hotels out there you can easily set yourself up for breakfast and lunch each day with the food they offer in the mornings.
All the Pros:
- Housekeeping was so accommodating for late cleanings
- Front staff was chill and kind
- Breakfast was amazing and when the seats were full the front desk had no issue with us bringing plates up to our suite
- Rooms were air conditioned
- Cookies offered near front desk
- Breakfast had hashbrowns one day and wedge fries the next. Bagels, bread, waffles, juices, salsa, shredded cheese, cereal and oatmeal stuff, yogurt and also meat which we didn’t eat. Coffee was tasty and fresh. Teas available as well.
- Lots of parking spots available and they are spacious, on ground level. Not in a parkade.
Only issue was that there is one elevator that you sometimes have to wait a while for. Also there are no ventilation fan in the bathrooms.
Overall I would definitely come here again if in the area. Based on other hotels out there you can easily set yourself up for breakfast and lunch each day with the food they offer in the mornings.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pocaterra is a gem! Location with beautiful views of the Rockies and a 10 minute walk to restaurants & shoppes. We loved the pet friendly rooms (they deliver a dog bed, bowls and toy), fireplace in room, balcony, mini kitchenette with microwave, mini frig and coffee maker, bath tub was deep and the Rocky Mountain Soap Co. products are local! Comfortable beds & a hot breakfast included (fresh fruit, eggs, bacon, waffles, potatoes with garnishes) my kids loved the pool, water slide , hot tub and sauna for adults was a perfect way to start the weekend. This place has everything and more for an amazing price point. We will be repeat visitors!
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Date of stay: March 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded May 6, 2024
Thanks for your review and five star rating.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love this place! We have stayed here with our little golden doodle. She is now 9 months old and Canmore is a great place to bring Ceildh (puppy) as she gets to run and play in the beautiful Canmore parks. This hotel goes out of it's way to make your pet feel welcome. They provided a beautiful, clean doggie bed for her to sleep in; a food bowl and a toy (tennis ball) our doggie is so uncoordinated it was funny to watch her running around with her new ball. This hotel gave our puppy the elevator experience (great socialisation). And they have grassy areas outside in the back and front. Plenty of walking room for puppy around the hotel, with walking/grassy paths. And all this is just on how 'pet friendly' they are. We had a room on the 4th floor with beautiful view of Three Sisters Mountain. Great breakfast and coffee. Loved the hot tub! This was a 60th birthday treat for me, which I am thoroughly enjoying. Thanks for the bottle of merlot! But, if you wish take out at Iron Goat restaurant....order early. At 6 pm they cannot do a take out order until after 8:30 pm. Since you welcome our puppy so graciously; great experience....we will be back!
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip:Â we had a king size/pet friendly room. wonderful experience, clean, with fridge, microwave. no...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Apr 25, 2022
Thanks for your detailed review and five star rating Aileen. I am delighted to see that you continue to enjoy our pet friendly hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was cute and clean! The staff we encountered were friendly and kind, the pool looked nice but we didn’t get a chance to go swimming unfortunately. The hotel buffet was mediocre for the nightly rate. We booked a double queen room with a mountain view, it was at the back of the hotel and was pretty quiet. The only complaints I have are minor, like our door wouldn’t close properly so we had to slam it every time we came in and out of the room. Then the issue we had was with the guest laundry, when I booked the pocaterra part of the reason I booked it is because it advertised guest laundry. When we got back to the hotel I started two loads of laundry (there’s two washers and two dryers) it didn’t seem busy with only one dryer running. However that was only the beginning.. their dryers need some serious TLC/repair because we had to run one load of laundry 3 times (at 50 minute cycles for 1.25 a LO cycle). For our laundry not to come out dry. My husband came back to our hotel room at 11pm and we had to quietly hang clothes anywhere we could in hopes they’d dry for the morning. This caused us to have to slam the door closed as for the issue mentioned above which woke up our 1 year old.. I’m not sure if I’d stay here again.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Oct 7, 2022
Thanks for your review and valued feedback. I am sorry to hear that you had issues with the dryers in our guest laundry. We have not received any similar complaints, but I do hope that you spoke with our friendly front desk team as I am sure they would have been able to help.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolute worst experience and stay in a hotel that I've ever had. $400 per night is ludicrous. A standard room that is below ground with no access or view that is literally comparable to a jail cell. Safety concern as only a tall person standing on a chair can reach the bottom of the window. No air conditioning in the room, no freezer in the mini fridge, spotty Wi-Fi as you're literally in the basement. My spouse and I had to use our data the entire stay as the Wi-Fi would not work in our room. The pool was so heavily chlorinated that it burned my eyes and throat and I could not use the pool. The pillows were lumpy and so uncomfortable. Terrible sleep due to the heat, not being able to control the room temperature and terrible beds, pillow and bedding. The toilet ran the entire stay, the room was dark and dungeon like with no fresh air. Rude staff who embarrassed me at the front desk and were clearly annoyed when I spoke about the room situation upon viewing it after check in. I was brought to tears. They would not offer me a refund as I had just paid not even 5 minutes before, so they I could stay elsewhere. The general manager did not care about my complaints and did not offer me a discount or refund after mentioning my concerns but only wanted to argued with me. I've never complained about a hotel in my life but this was utterly disappointing. Complete waste of money and I highly recommend staying elsewhere. There are so many other great options in the area, this hotel is overpriced and not worth the money! Unfortunately, I checked in late and could not book anywhere else due to the long weekend. Do not stay here!!!
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip:Â Do not stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Jul 5, 2023
The general manager has never argued with you you Amy. In fact apologized that we could not meet your expectations. You were allocated the exact room type that you booked on line and that online platform clearly stated that the room was below ground level and did not mention air conditioning. As has been politely communicated to you the hotel meets all health and safety requirements and the chemical readings of our pool both automated and manual were in the normal range during your stay. We are unable to determine why you had issues with our WIFI, but all is working as it should when we tested in the room that you were allocated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is it! The first hotel we stayed at where we don't have a single complaint or even helpful suggestion. They just seem to be doing everything right.
Their staff were warm and helpful from the moment we arrived (and it probably didn't hurt that they directed us to the variety of free soft cookies and beverages for arriving guests).
Our rooms linens and towels were very clean, well made and felt good to use. This might be the first hotel room we stayed in with wooden floors and it makes the space feel much more comfortable and clean (note that wood floors are much worse for sound-transmission between rooms if they aren't installed with that goal in mind, but we never heard other guests moving around, so: well done)!
There was an excellent selection of items to choose from for breakfast (even for us vegetarians).
Oh wait we do have one suggestion for them: It seems like the waterslide needed more water flowing down it . When descending at speed, it felt like one could get a bit tripped up by a drier spot and get unexpected 'shoved' into the slide tunnel wall. (It might be less of a problem when more people are using it as each person splashes around a bit more water onto the walls.)
Their staff were warm and helpful from the moment we arrived (and it probably didn't hurt that they directed us to the variety of free soft cookies and beverages for arriving guests).
Our rooms linens and towels were very clean, well made and felt good to use. This might be the first hotel room we stayed in with wooden floors and it makes the space feel much more comfortable and clean (note that wood floors are much worse for sound-transmission between rooms if they aren't installed with that goal in mind, but we never heard other guests moving around, so: well done)!
There was an excellent selection of items to choose from for breakfast (even for us vegetarians).
Oh wait we do have one suggestion for them: It seems like the waterslide needed more water flowing down it . When descending at speed, it felt like one could get a bit tripped up by a drier spot and get unexpected 'shoved' into the slide tunnel wall. (It might be less of a problem when more people are using it as each person splashes around a bit more water onto the walls.)
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Date of stay: October 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Stevenson, Guest Services / Front Office at Pocaterra Inn & Waterslide
Responded Oct 9, 2021
Thank you for staying with us, Colin. It is fantastic to hear that you enjoyed your room, the pool, and the daily complementary breakfast. We will definitely be passing your comments on the slide to our maintenance team to see how we can improve on that. We appreciate you sharing those with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed three nights. Found the hotel and Canmore as a whole, completely charming! Front desk and house keeping staff were lovely, our room was very large, really comfortable bed and a jacuzzi bathtub. We found the location to be excellent, we walked into town, across to other nearby restaurants and there is a 7/11 next door, very convenient. We used the pool and hot tub which was nice, we also used laundry facilities which was very handy. Overall was a great stay and if we get the chance to go back to Canmore we would definitely look to stay here again.
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Date of stay: September 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here with our family, and the kids absolutely loved the pool and waterslide. The rooms aren't very spacious, but they're clean, cozy, and comfortable. We had a great night's rest after a full day of exploring Banff. We checked in at night and woke up to a beautiful sunrise with stunning views of the Rocky Mountains. We took lots of photos from the balcony :) The breakfast was also great, and the location is convenient, with easy access to many stores.
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very comfortable room and beds were great. We brought our medium size dog and they supplied a bed, water dish and food dish, which she loved. Very nice having a fireplace in the room especially as it was winter. Room was clean and everything worked well. The included breakfast in the breakfst room was quite good and they supplied gluten free toast for my daughter. The pool and area was clean and all functioning well. Service was great all the way around. I would go back again
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Jan 31, 2023
Thanks for your review and five star rating Scotty779. I am pleased to see that you enjoyed our clean hotel and the complimentary breakfast that we serve each morning.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic hotel with great service. The room is very clean. It comes with a hearty hot breakfast, and I just love the high quality shampoo and soaps in the shower. Everything about this hotel is great! It’s near the highway so you do hear some traffic but it’s barely noticeable. I love that there’s a fireplace in our room, and they welcomed us with a bottle of wine. I highly recommend!
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Apr 11, 2022
Thanks for your review and five star rating. I am delighted to see that you enjoyed our clean hotel and the complimentary breakfast that we serve each morning.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s been a while since we were there. I think around 11 but you should call them and ask.
Hi Larry F,
Thank you for your question. At this time, our pool facilities are open daily, with some provincial capacity restrictions still in place.
Currently there is a reservation system in place, and bookings will be made on a same-day basis, in person through the front desk; information will be provided upon check-in at your hotel.
Please check our web site for current information on availability of our facilities. Hot pool use is subject to change at any time including last minute closures.
Please feel free to reach out to us directly with any questions.
Kind Regards,
Team Pocaterra Inn & Waterslide
Hi TravelMeAllTheTime,
Thank you for your question.
The boxed breakfast contains yogurt, a muffin or danish, juice box, a cereal bar and fruit. Coffee and tea are also available.
We do not have any gluten free options, but we can offer extra yogurt and fruit and omit the items with gluten.
The indoor pool and waterslide are scheduled to re-open in October.
Please reach out to our hotel directly if you have any other questions.
Kind Regards,
- Team Pocaterra Inn & Waterslide
We are a pet friendly hotel. Pet charges are $25 per night per pet.
We have opened today. Our pool and water slide will remain closed until early September.
"The parking is very busy in the weekend but parking spots are available outside for free ."Read full review
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PRICE RANGE
C$129 - C$417 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western pocaterra hotel canmore, best western canmore, canmore best western
FORMERLY KNOWN AS
Best Western Pocaterra Inn
LOCATION
CanadaAlbertaCanadian RockiesKananaskis CountryCanmore
NUMBER OF ROOMS
86
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Pocaterra Inn & Waterslide
Which popular attractions are close to Pocaterra Inn & Waterslide?
Nearby attractions include Policeman's Creek Boardwalk (0.6 km), Cross Zee Ranch (0.8 km), and Canmore Farmers Market (0.9 km).
What are some of the property amenities at Pocaterra Inn & Waterslide?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Pocaterra Inn & Waterslide?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pocaterra Inn & Waterslide?
Guests can enjoy free breakfast during their stay.
Is parking available at Pocaterra Inn & Waterslide?
Yes, free parking is available to guests.
What are some restaurants close to Pocaterra Inn & Waterslide?
Conveniently located restaurants include Crazy Weed, Wild Orchid Bistro & Sushi Lounge, and Rocky Mountain Bagel Company.
Are there opportunities to exercise at Pocaterra Inn & Waterslide?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Pocaterra Inn & Waterslide?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Pocaterra Inn & Waterslide?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pocaterra Inn & Waterslide offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.