Pocaterra Inn & Waterslide

Pocaterra Inn & Waterslide

1725 Bow Valley Trail, Canmore, Alberta T1W 2W1 Canada
Excellent Breakfast Buffet
Traveller (299)
Executive King Suite
Room & Suite (398)
Pocaterra Inn Waterslide Indoor Pool
Pool & Beach (41)

View prices for your travel dates

Did you already book this hotel?
Tell us so we can help you plan.
Avg. C$149 /night, 2/13 - 2/14
C$349
per night
C$229
per night
C$109
per night

Feb

Mar

Feb 13
Today

Feb 15

Feb 17

Feb 19

Feb 21

Feb 23

Feb 25

Feb 27

Mar 1

Mar 3

Mar 5

Mar 7

Mar 9

Mar 11

Mar 13

Mar 15
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher

About

#8 of 29 hotels in Canmore
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.5 of 5 bubbles
Sleep Quality
Whether you are looking for your next family holiday, a corporate event, or a weekend getaway, we offer a great option for each and every one of our guests. All stays include a daily free hot and cold breakfast buffet, free parking, free Wi-Fi and of course amazing mountain vistas. Pick from one of our hotel rooms or suites; in the Pocaterra Inn & Waterslide rooms you can enjoy stunning views of the Rocky Mountain surroundings with your family or enjoy the luxury of curling up with a special someone in front of your in-room fireplace. All of our superior rooms and suites are air-conditioned and all rooms feature the modern amenities you deserve including a refrigerator, microwave, fireplace, coffee maker, HD Television services and much more. We understand your pet is part of the family, so pets are welcome at the Pocaterra Inn & Waterslide (additional fee, maximum of 2 pets per room).
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Hiking
Skiing
Kids stay free
Parking
Wifi
Sauna
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Fishing
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Fireplace
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Filipino

Location

1725 Bow Valley Trail, Canmore, Alberta T1W 2W1 Canada
Traveller rating
  • 781
  • 486
  • 112
  • 37
  • 36
Time of year
Traveller type
Language
Selected filters
  • Filter
Popular mentions
Sort by:
Detailed Reviews
1BigDream wrote a review Apr 2022
Vancouver Island
5.0 of 5 bubbles
Fantastic hotel with great service. The room is very clean. It comes with a hearty hot breakfast, and I just love the high quality shampoo and soaps in the shower. Everything about this hotel is great! It’s near the highway so you do hear some traffic but it’s barely noticeable. I love that there’s a fireplace in our room, and they welcomed us with a bottle of wine. I highly recommend!
Read more
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Apr 11, 2022
Thanks for your review and five star rating. I am delighted to see that you enjoyed our clean hotel and the complimentary breakfast that we serve each morning.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OcasionalTraveler wrote a review Apr 2023
Calgary, Alberta, Canada
4.0 of 5 bubbles
The 2 bed bedroom is of standard size, the bathtub was relatively clean. Breakfast was included, we thought it was going to be Continental but were hapily surprised to find the buffet. It seems that there is only one elevator, it's very slow and stops in every single floor even if no one calls it 🙄. Good option for the price of it.
Read more
Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Apr 10, 2023
Thanks for your review and valued feedback. I am pleased to see that you enjoyed our hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mads2309 wrote a review Mar 2022
Milton, Canada
+1
5.0 of 5 bubbles
What a gem of a hotel!! The location is great, and the staff are super helpful. We travelled with 2 seniors, 2 adults and a child and stayed for a week.
The breakfast buffet was always stocked, food was very good with lots of variety (also travelling with a Vegan) everyone had lots of options! A microwave in the dining area would
Be great for food that needed just a little heating up (like when other guests don’t close the lids)
The pool and Waterslide were so much fun. Wifi was great!
Also the hot chocolate and cookies in the lobby in the afternoons were such a nice treat
The room, we got was 2 full beds and a pull
Out couch. That would Be our only complaint was the pullout couch was very uncomfortable. Was loud and full of springs. Should definitely be replaced. Or just used as a couch.
The main beds were so comfortable, and bathroom was wonderful with the best hotel shower, lots of water pressure and lots of hot water! The soaps and body wash that are available are so good, we went and bought some from the company downtown! So nice to have good quality products! And local!
We will definitely return. And will recommend this hotel!
Read more
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Mar 21, 2022
Thanks for your detailed review mads2309. I am pleased to see that you enjoyed our hotel, our super helpful employees and the complimentary breakfast that we serve each morning. Once again thanks for sharing your experience and we look forward to welcoming you back sometime soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nelle12345 wrote a review Mar 2022
Calgary, Canada
4.0 of 5 bubbles
We stayed at the Pocaterra for a hockey tournament last weekend which meant the hotel was very busy.

The rooms were fairly spacious and the beds were also reasonably comfortable.

Location wise it is right off the highway and very close to a number of restaurants.

The cookies and hot chocolate in the lobby were a nice touch.

Complimentary breakfast was good and had a nice variety of choices (waffles, eggs, bacon or sausages, cereal, oatmeal, muffins, bagels, fruit, yogurt, coffee, juice).

The pool and water slide was fun for the kids. It got pretty wild in there on the Friday night. As a result it seemed that they really pumped the chemicals over the weekend. By Sunday my eyes were burning just sitting on the edge and my kids that had been in the pool were coughing up a storm.

Dogs are definitely welcome at this hotel which is amazing if you have a dog and like dogs (we didn’t mind at all). We were planning to bring ours and it was going to be an additional $25 a night.

Staff was always friendly and welcoming.

Could be a great family getaway to the mountains but I would just confirm that there are no big tournaments or anything the weekend you are going, as this hotel is a hot spot for families during those weekends.
Read more
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Apr 11, 2022
Thanks for taking the time to review your recent stay with us. I am pleased to see that you enjoyed our family friendly hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark C wrote a review Sep 2023
Senoia, Georgia
5.0 of 5 bubbles
We were visiting Banff National Park and were looking for hotels in Banff and Canmore. Being only a short drive away from Banff NP and with cheaper hotel prices, we decided to stay in Canmore. Banff seemed a lot more crowded and a little more expensive. After doing a little research on the local hotels, we decided on the Pocaterra Inn and Waterslide. It was a great decision. We really enjoyed our 3 night stay here in September 2023. It is a very nice property but the rooms were the biggest takeaway. We reserved the Superior King Suite and thought it was a great value for the price. The room was very spacious and very nice; and when you are going to spend 3 nights in a hotel, you do not want it to be small and cramped. Our room had a fireplace and plenty of room to have some space. The front desk was very helpful with dinner recommendations and answering questions. The chocolate chip cookies in the evening were a nice touch. The morning breakfast was included and it was average but with everything else being so nice, that was ok. I would definitely recommend this hotel to anyone looking for a place to stay in the Banff area.
Read more
Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Sep 28, 2023
Thanks for your review and great rating. I am delighted to see how much you enjoyed our hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gazpacho16 wrote a review Apr 2024
Banff, Canada
+1
5.0 of 5 bubbles
We stayed here for one night while travelling through Canmore. The place caught our attention because of the waterslide. Our kids just loved it!

The property was everything we expected and more! It was clean, well-maintained and the rooms looked like they were recently re-done. The view from our room was simply breathtaking!

The beds were comfortable - the only negative were the pillows. They were hard and of low quality, but other than that, the sleep was decent.

Staff was friendly and helpful. We forgot our phone charger and were contacted in the afternoon to retrieve, once the room had been cleaned.

Breakfast was plentiful with eggs, sausage, bagels , fruit, cereal among other items.

You can't go wrong with staying here. We had an awesome experience and will return someday.
Read more
Date of stay: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded May 6, 2024
Thanks for your review and five star rating.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jamielee403 wrote a review Jan 2022
Okotoks, Canada
2.0 of 5 bubbles
Wanted to take our kids for a night in the mountains as a break from Christmas and everything going on in the world. Booked this hotel on a recommendation from a friend and also from seeing the good reviews. Wishing I had just booked the more expensive hotel in Banff as we had a pretty awful stay.
I was told to phone the day of our reservation to see if we can get an early check in. I called and the lady on the phone was anything but friendly and she insisted that they no longer let people call to check the status of your room, that you must walk in and go to the front desk to find out. Coming from out of town this was frustrating especially since two days prior when I booked they advised me to call. She repeated her self 4 times to me not even interested in what I had been told or had to say. She shouldn’t be in customer service with an attitude like that.

What surprises me most is none of the reviews talk about how dirty the pool area is. There is dirt and grime on the bottom of the pool especially under the water slide. The edges of the pool look like they haven’t been cleaned in years and the top of the white letters are actually brown with sludge. When you walk in you are taken over by the smell of chemicals as they appear to be using these to “clean” the water. The pool is small and they do not limit the number of swimmers, so it was uncomfortably full most of the time.

Our bathroom was not very clean, looked like the floor had not been swept, the roof of the bathroom has stains and hair, even the soap and lotion were covered in hair.
The breakfast was not good at all… would have rather gone to McDonald’s or else where. Sausages were rubbery, waffles were rock hard.
Lastly, our room was right near the lobby and the elevator. Which as you might guess was insanely loud. The elevator was super loud and was being used well into the night. People using luggage carts all evening and first thing in the morning on the tile floor outside of our room. We got maybe 4 hours of sleep and with a toddler who couldn’t sleep until 12am… we were miserable. Just to be woken up at 5 with slamming doors as the other side of the room was the parking lot. There was a dirty mask left on the patio.

Really feel like this was such a waste of a night away and will definitely splurge on a new hotel next time to avoid these issues.

I will say the front desk man was very sweet and helpful. The Rocky Mountain Soap in the shower was a nice touch.
Read more
Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Jan 5, 2022
I am so sorry that we could not provide the perfect experience that we strive for jamieleee403. I would be very interested in discussing your experience further. If you are able please call the hotel and ask to be transferred to the general manager. I look forward to hearing from you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Molly B wrote a review Oct 2024
4.0 of 5 bubbles
I had such an amazing experience here. I decided to last minute book a trip put to Canmore as a little solo getaway.
Once I arrived, I noticed in the lobby there were free cookies and iced tea for guests. I totally helped myself to a cookie, it was so yummy! Check in was easy and the people working the front desk were very kind and helpful.
My room was clean, I had a beautiful view of the mountains, there was free wifi, and lot's of good channels on the TV.
The pool great as well! I didn't go in the actual pool, I just relaxed in the hot tub, but there was a waterslide, and the family in the pool seemed to be enjoying it very much.
In the morning, there was free breakfast from 7 am-10 am, and the selection was very good! Coffee, juice, cereal, toast, eggs, waffles, potatoes, like there was such a good selection for it being free food!
The only reason why this hotel lost a star from me, is because the fitness room only had two treadmils, and that's it. Not a huge deal, but would've been nice to have some weights/ other workout machine in there.
I will for sure be coming back in the future, and will recommend this hotel to others! (:
Read more
Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BabyboomerCalgary wrote a review Apr 2022
Calgary, Canada
5.0 of 5 bubbles
The room was large, well equipped and had a great view of Rundle and Three Sisters. Then the little things such as a large counter each side of the sink, a comfortable bath with plenty of hot water and simple controls, good free wifi, fridge, microwave and coffee maker, clean hardwood floor (much better than a carpet that never seems really clean). The breakfast buffet was very good. Families seemed to enjoy the pool and hot tub. They are just doing everything well.
Read more
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Apr 11, 2022
Thanks for your review and five star rating. I am delighted to see that you enjoyed your hotel room, our indoor pool and the complimentary breakfast that we serve each morning.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Melina56 wrote a review Nov 2021
Calgary
5.0 of 5 bubbles
We stayed ay the Pocaterra Inn years ago when it was affiliated with the Best Western chain.
We booked two rooms - one for and one for our older son. I chose the Pocaterra for many reasons. It is on the main road with lots of dining options around there. It has a waterslide if you want it for younger kids but also a very large, spotless pool and hot tub. The hotel also has a spa and a fitness center. It was great to have a hot buffet breakfast at a hotel again, which was not available during the height of Covid.

Most of the rooms have fireplaces, which was a nice treat. The A/C and heat, I believed was climate controlled - just perfect temperature all day and night.
The staff was great and were always helpful. A couple of very minor concerns were handled promptly.
At the lobby they offer coffee all day and wrapped cookies which I had no control over and indulged with more than a few!
We will definitely be back! I was looking to reserve during the high summer season, but when I saw the tourism levy tax I didn't book.

Everthing was very easy to get to. My only suggestion for future renos is instead of a square table and rather large to sit and admire the great mountain views (which because of the hotel design) was situated behind the table and very hard to sit down if you wanted to. Maybe next time possibly a small round table and some stools would it in the little area better. We were too busy to even sit down but I just thought I would give my feedback!! Absolutely loved everything - like my son said"Great find Mom"!! I had done my research!
Read more
Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Nov 30, 2021
Thanks for your detailed review and valued feedback Melina56. I am delighted to see that you continue to enjoy our hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sapphireiiis asked a question Nov 2023
Olds, Canada26 contributions4 helpful votes
What time is checkout?
Answer from ArtBrodsky
Olney, MD56 contributions71 helpful votes
It’s been a while since we were there. I think around 11 but you should call them and ask.
Larry F asked a question Jun 2021
Manzanillo, Mexico120 contributions52 helpful votes
Will the pool and slide be open in July, 2021?
Answer from
Banff, Canada
Hi Larry F, Thank you for your question. At this time, our pool facilities are open daily, with some provincial capacity restrictions still in place. Currently there is a reservation system in place, and bookings will be made on a same-day basis, in person through the front desk; information will be provided upon check-in at your hotel. Please check our web site for current information on availability of our facilities. Hot pool use is subject to change at any time including last minute closures. Please feel free to reach out to us directly with any questions. Kind Regards, Team Pocaterra Inn & Waterslide
Answer from
Banff, Canada
Hi TravelMeAllTheTime, Thank you for your question. The boxed breakfast contains yogurt, a muffin or danish, juice box, a cereal bar and fruit. Coffee and tea are also available. We do not have any gluten free options, but we can offer extra yogurt and fruit and omit the items with gluten. The indoor pool and waterslide are scheduled to re-open in October. Please reach out to our hotel directly if you have any other questions. Kind Regards, - Team Pocaterra Inn & Waterslide
mremp asked a question Jul 2020
Red Deer, Canada7 contributions2 helpful votes
Am I able to stay with my 2 small dogs?
Answer from BW_Canmore
Banff National Park, Canada
We are a pet friendly hotel. Pet charges are $25 per night per pet.
aljay1 asked a question Jun 2020
Canada15 contributions5 helpful votes
Is your hotel open yet?
Answer from BW_Canmore
Banff National Park, Canada
We have opened today. Our pool and water slide will remain closed until early September.
Michael D wrote a tip Jul 2024
Edmonton, Canada6 contributions6 helpful votes
1.0 of 5 bubbles
"Very noisy AC in hallway woke me up @ 3am — sounded like a nearby helicopter."
Read full review
Myriam P wrote a tip May 2024
Rotterdam, The Netherlands10 contributions
5.0 of 5 bubbles
"The parking is very busy in the weekend but parking spots are available outside for free ."
Read full review
WestOfTheFifth wrote a tip Feb 2024
70 contributions87 helpful votes
3.0 of 5 bubbles
"“Pet friendly” more budget with breakfast makes it busier"
Read full review
budsfan29 wrote a tip Aug 2023
Vaughan, Canada226 contributions112 helpful votes
5.0 of 5 bubbles
"Parking can get filled up, but there are some spots behind the hotel."
Read full review
Amy H wrote a tip Jul 2023
2 contributions
1.0 of 5 bubbles
"Do not stay here"
Read full review
Not the right property for you?
There are more places to choose from in the Canmore area.
PRICE RANGE
C$126 - C$412 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western pocaterra hotel canmore, best western canmore, canmore best western
FORMERLY KNOWN AS
Best Western Pocaterra Inn
LOCATION
CanadaAlbertaCanadian RockiesKananaskis CountryCanmore
NUMBER OF ROOMS
86
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Pocaterra Inn & Waterslide - UPDATED 2025 Prices, Reviews & Photos

All Canmore HotelsCanmore Hotel DealsLast Minute Hotels in CanmoreHotels near Pocaterra Inn & Waterslide
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars