Pocaterra Inn & Waterslide
1725 Bow Valley Trail, Canmore, Alberta T1W 2W1 Canada
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About
#14 of 88 hotels in Canmore
Location
Cleanliness
Service
Value
Whether you are looking for your next family holiday, a corporate event, or a weekend getaway, we offer a great option for each and every one of our guests. All stays include a daily free hot and cold breakfast buffet, free parking, free Wi-Fi and of course amazing mountain vistas. Pick from one of our hotel rooms or suites; in the Pocaterra Inn & Waterslide rooms you can enjoy stunning views of the Rocky Mountain surroundings with your family or enjoy the luxury of curling up with a special someone in front of your in-room fireplace. All of our superior rooms and suites are air-conditioned and all rooms feature the modern amenities you deserve including a refrigerator, microwave, fireplace, coffee maker, HD Television services and much more. For our corporate guests, all of our rooms feature high-speed internet access and our suites also offer work desks. Balconies and sofa beds are available in some rooms. We understand your pet is part of the family, so pets are welcome at the Pocaterra Inn & Waterslide (additional fee, maximum of 2 pets per room) and each pet is provided with a pet bed, water and food bowls, take home toy and special treats.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Skiing
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Breakfast buffet
Vending machine
Fishing
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mountain View
Languages Spoken
English, French, Filipino
Location
56Somewhat walkable
Grade: 56 out of 100
19Restaurantswithin 1 km
6Attractionswithin 1 km
1725 Bow Valley Trail, Canmore, Alberta T1W 2W1 Canada
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1442Reviews21Q+A100Room tips
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Beautiful mid october week temps in the 20c, executive suite 4th floor facing south west. Sunrise reflecting off the tops of the mountains, wow! Clean super spacious, two bathrooms, living room fireplace and bedroom fireplce. Huge balcony and an incredible view ;) All amenities very clean and not busy that week at all. Canmore is surrounded by gorgeous nature, and nxt door to Banff. i would suggest a drive, google/map these destinations; from Canmore-GrassiLakes-SprayValleyProvincailPark-Mount EvanThomas-StoneyNakoda casino-Seebe-Exshaw (passing by Grotto canyon trail beautiful) back to Canmore!!! Just one of many-off the trans canada hwy
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Jun 16, 2023
Thanks for taking the time to review your recent stay with us. I am pleased to see that you enjoyed our clean hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay! Comfy beds, a nice breakfast, and lots of fun in the pool! The waterslide was fast and great entertainment for our three boys. We had a carsick child when we arrived and the staff were so incredibly helpful, providing me with some cleaning rags and supplies. They were friendly and compassionate. It was nice to be able to use laundry facilities as well. Thank you, Pocaterra Inn, for giving our family an affordable and fun pre-christmas getaway!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Jun 16, 2023
Thanks for your review and five star rating. I am pleased to see that you enjoyed the amenities and friendly service at our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel seemed to be really nice & decent. The room we were in was beautifully & tastefully decorated. I was really impressed with all the lighting options in the room too. Free fresh cookies in the hotel lobby upon check-in. A pool & a hot tub available. Free hot breakfast buffet included in the morning. However, when I went to the washroom, there was this shockingly cheap one-ply toilet paper, that was so thin, it was like tissue paper & it was see-through (see pic). The toilet paper was very rough & we could see wood chips in it. It was like barn door toilet paper. Whoever orders supplies for this hotel - please do not cheap out on the toilet paper, as that one tiny detail can cheapen the entire experience for your guests. I know you probably think you are saving the hotel…
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Jun 16, 2023
Thanks for your review and valued feedback. We will certainly take your toilet paper comments onboard.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived at the hotel in the morning, we planned to leave our luggage in storage and go for a walk. We were greeted by a smiling and kind reception representative, one of whom speaks Spanish. They were happy to inform us that our room is ready. We received detailed explanations about the hotel and its facilities. The room we got was large, clean, spacious, a small balcony towards the mountain view. The room has two very comfortable large beds. Spacious bathroom. There is air conditioning (we mainly used the cooler). There is a fridge. The hotel has a pool with a water slide, we didn't get to use it. There is a small gym (it wasn't enough for our son so he went to a city gym). There is ample parking, free for hotel guests. Buffet breakfast, a selection of things ranging from…
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Jun 16, 2023
Thanks for your review and five star rating. I am pleased to see that you enjoyed our clean hotel, kind employees and the complimentary breakfast that we serve each morning.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were happy with our choice to stay at the Pocaterra. Front desk staff were friendly, room was clean and cozy, the pool and got tub area seemed clean and well maintained. My only complaint, and it’s really not a huge deal, was that the blanket on the bed was quite thin and light, and the hair dryer didn’t work too well. Still really enjoyed our stay though!
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Oct 7, 2022
Thanks for your review and value feedback. I am pleased to see that you enjoyed our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved this place especially when there were fewer kids (mine are grown)!! Lol. I’ve recommended this place to my sister who has 2!! The service was great, there was plenty of staff to help, a decent breakfast and quite clean. Would recommend and return!
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Oct 7, 2022
Thanks for your review and five star rating. I am pleased to see that you enjoyed our hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was cute and clean! The staff we encountered were friendly and kind, the pool looked nice but we didn’t get a chance to go swimming unfortunately. The hotel buffet was mediocre for the nightly rate. We booked a double queen room with a mountain view, it was at the back of the hotel and was pretty quiet. The only complaints I have are minor, like our door wouldn’t close properly so we had to slam it every time we came in and out of the room. Then the issue we had was with the guest laundry, when I booked the pocaterra part of the reason I booked it is because it advertised guest laundry. When we got back to the hotel I started two loads of laundry (there’s two washers and two dryers) it didn’t seem busy with only one dryer running. However that was only the beginning..…
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Oct 7, 2022
Thanks for your review and valued feedback. I am sorry to hear that you had issues with the dryers in our guest laundry. We have not received any similar complaints, but I do hope that you spoke with our friendly front desk team as I am sure they would have been able to help.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After reading decent reviews I booked three nights in high season for my family. The water slide and pool plus included breakfast were contributing factors for sure. Upon arrival we were kindly greeted and despite being an hour early for check in, got a room right away. The kids were offered a large freezie then too. The standard two Queen room on the main floor was clean and had a laminate floor which was wonderful. No worries about what might have been in the carpet!! Other than some dusty bathroom and bedroom corners, and a deck that needed a sweep(we were ground level so had a cement enclosure- kind of prison like) that had leaves and such needing swept up, the cleanliness was good. Our bathroom fan didn’t work and so the bathroom got very hot and foggy when anyone…
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Oct 7, 2022
Thanks for your review and valued feedback. I am pleased to see that you enjoyed your time with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly staff and super efficient check in. We had a nice room with a great view of the mountains for a very reasonable price. The breakfast had lots of fresh options and a plentiful selection. Very busy in the pool area, looks like a great place to stay with kids.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Oct 7, 2022
Thanks for taking the time to review your recent stay with us. I am please to see you enjoyed our hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked through booking.com and because I booked 3 rooms even though "different policies may apply" but dont state what these policies are, my card was charged for the first night stay and for room. In my opinion this is extremely unprofessional and I should have been given the option rather just charge a card on a hotel that had no booking fee's.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded May 3, 2022
I am sorry that you were not happy hayley20142014. Hotel policy is to charge the first nights room and tax on reservations for 3 rooms and more. I am again sorry if you did not agree with this policy.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$101 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western pocaterra hotel canmore, best western canmore, canmore best western
FORMERLY KNOWN AS
Best Western Pocaterra Inn
LOCATION
CanadaAlbertaCanadian RockiesKananaskis CountryCanmore
NUMBER OF ROOMS
86
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