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BEST WESTERN Pocaterra Inn

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BEST WESTERN Pocaterra Inn
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888 Reviews from our TripAdvisor Community

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Showing 848: English reviews
Mississauga, Canada
Reviewed 10 September 2015

Thoroughly enjoyed our 2 day stay. Quiet, exceptionally clean, very appealing decor in rooms and hallways. Theran at reception was very helpful. He advised well on restaurants to walk to. He helped immediate with minor problem with room.

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Helpful?
Thank bordertart
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hello bordertart! Thank-you for your review. We must agree, in saying Theran is wonderful. His service levels are inspiring and he always puts forth his best each and every day. We hope to see you again! If there is anything you'd recommend we do to improve the rooms (rated a 4 out of 5) please emails us @ sales.bwp@royalhotelgroup.ca -...

Provost
Reviewed 10 September 2015

Great place to stay with a beautiful mountain view. Great staff on hand and very helpful with details of great attractions in the area. The king room we stayed in was spacious, clean and quiet. Great reception and departure from the staff. Recommend this to be one of the best places to stay.

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Helpful?
Thank Dennis W
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Dennis W! Thank-you for your review. We're very thankful for our wonderful team. Thank-you for taking notice of their attention to detail and care. We look forward to seeing you again!

Reviewed 9 September 2015

We stayed here the September long weekend for just one night and we absolutely WILL be back! The staff were great and very helpful, the rooms were clean and comfortable, and our large, old dog was more than welcome! We have been frustrated in the past with many hotels that offer 'pet friendly' rooms but then tell us that only...

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Helpful?
1Thank KatznDogz
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi KatznDogz, Thank-you for your review! We're so glad you enjoyed everything in regards to Hotels' amenities and offerings! It's unfortunate there was a disturbance from your neighbors dogs, thankfully, as mentioned it wasn't over night! If there's every any concern with any noise levels in the Hotel, please let us know at the Front Desk and we will do...

Beaumont, Canada
Reviewed 9 September 2015

Received good reception and departure service and rooms were clean. Breakfast was included, however, a routine cleaning of breakfast tables would help. Location was good. Booking in advance would be recommended and rates were reasonable.

Review collected in partnership with Best Western
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Helpful?
Thank David B
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hello David B, Thank-you for your feedback. We're glad you seemingly enjoyed everything we offer! We do have a team of wonderful Breakfast Room staff members who do tend to the tables and food collaboratively. It must have been a busy time where you noticed some of the tables weren't wiped down, as we generally receive a lot of comments...

Modesto, California
Reviewed 9 September 2015

The entrance to this facility is extremely steep and hard for people with disabilities to negotiate. We were unable to get our laptops configured to their Wi-Fi. The room we were booked into was not handicapped accessible. The free breakfast was the usual tasteless fare.

Review collected in partnership with Best Western
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Helpful?
Thank Donald N
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Donald N, Thank-you for your feedback and review. Unfortunately, the way the Hotel parking lot does sit, we can agree it is a little steep. It's too bad there wasn't more that could be done in that sense. Regarding laptop configuration, we do have a manual way to log into the wireless network, so please do come down to...

Tisdale, Canada
Reviewed 7 September 2015

The picture of the hotel is a little deceiving. The angle it's taken at makes it look secluded when it is jammed between two other hotels. The rooms were beautiful clean and very up to date and the view from our balcony was great. My daughter loved the pool and breakfast was great once we found a place to sit....

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Helpful?
Thank Stephen H
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Stephen H! Thank-you for your very nice review. We're sorry for the slight lack of parking, unfortunately it was the way the building was designed originally when built. Hopefully there will some day be a resolution that doesnt require an absolute headache for land permits :) As far as your stay in the Hotel was concerned, we're happy you...

Winnipeg, Canada
Reviewed 5 September 2015

The hotel is just great! Renovated, clean and pleasant. Laminate instead of traditional carpet in rooms is a great decision. Fireplace in the room was was unexpected and pleasant surprise. Comfortable beds. Staff is very friendly and helpful. One of the best Best Western Plus hotels I stayed in.

Review collected in partnership with Best Western
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Helpful?
Thank Stanislav D
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hello Stanislav D! Thank-you so much for your kind review. We're happy you enjoyed all of the amenities and offerings we provide. We hope to see you again. Thank-you for your stay.

Edmonton, Canada
Reviewed 1 September 2015

The hotel room had a good view. The size of the room could have been bigger. Complimentary breakfast and WiFi were real value-adds! It is difficult to get parking at times, the no. of parking slots have to be increased! The location is excellent.

Review collected in partnership with Best Western
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Helpful?
Thank Thomson C
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Thomson C! Thank-you for your review. We're sorry about the lack of parking, but the way the building was built originally, it would be extremely difficult to extend the amount of parking spots required. We're likely only a few short. Some guests do park next door, at Craig's Way Station if needed. Hopefully some day there will be an...

Toronto, Canada
Reviewed 31 August 2015

Needed a place while my daughter and I explored the majesty of the Rockies. This hotel was clean, comfortable, has a breakfast included and easy access to the 1A & TransCanada Hwy. She is 7 and of course loved the pool! It was the perfect accommodation for our trip!

Review collected in partnership with Best Western
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Helpful?
Thank Erin D
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hello Erin D! We're so happy you had a great time with your daughter. The amenities of the Hotel are something we're very proud of! We love showing off the pool to the little ones :) Glad you had a great trip and hope to see you again some day!

Edmonton, Canada
Reviewed 30 August 2015

We had a great stay at this hotel. It is a great base for travel to Banff, Radium area, Lake Louise, and of course exploring Canmore. We would highly recommend this hotel to everyone. The staff were pleasant and helpful, the breakfasts were delicious, and the location was perfect.

Review collected in partnership with Best Western
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1Thank Valerie H
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hello Valerie H! Thank-you for the positive feedback! We're happy you were welcomed properly to Canmore, and enjoyed our Hotels' offerings. We hope to be given that opportunity again some time. Take care and all the best.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled amidst the towering peaks of the Canadian Rockies, the Best Western Plus Pocaterra Inn is your ideal lodging choice while visiting Canmore Alberta. From the warm welcome in our lobby to our spacious guest rooms, you are sure to experience superior service while staying with us.Our hotel features tastefully decorated guest rooms with a multitude of amenities including stunning views of the surrounding Rocky Mountains, fireplaces, free high-speed wireless internet, microwaves, refrigerators, coffee makers, and LCD TV’s. Guests can enjoy our daily complimentary hot continental breakfast and access to our business centre, fitness facility, games room and meeting rooms. In addition, our hotel features a whirlpool, steam room, sauna and indoor swimming pool with a large waterslide perfect for the whole family to enjoy.Just minutes away from Banff National Park the Best Western Plus Pocaterra Inn is a great place to explore the Canadian Rockies, natural hot springs, lakes, glaciers, canyons, and ski resorts. When visiting Canmore Alberta, the Best Western Plus Pocaterra Inn will make your stay feel just like home, but better. Our relaxing atmosphere, tastefully appointed rooms and friendly hospitality are the perfect complement to your visit to the Canadian Rockies. ... more   less 

Additional Information about BEST WESTERN Pocaterra Inn

Address: 1725 Bow Valley Trail, Canmore, Alberta T1W 1L7, Canada (Formerly BEST WESTERN PLUS Pocaterra Inn)
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: $106 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pocaterra Inn 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Best Western, Hotels.com, Travelocity, Cheap Tickets and Priceline so you can book your BEST WESTERN Pocaterra Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Pocaterra Hotel Canmore
Best Western Canmore
Canmore Best Western
BEST WESTERN Pocaterra Inn Canmore, Alberta
Hotel Style:
#6 Family Hotel in Canmore
#9 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pocaterra Inn staff and other travellers.
6 questions
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Strathmore, Canada
over a year ago

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Questions? Get answers from BEST WESTERN Pocaterra Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel allows pets in some rooms.”
 of 5 bubbles 583dales, 13 Mar 2017 | Read review
“Book REALLY early...like months early to get a good spot.”
  • View from the balcony of room 214
  • View from the balcony of room 214
 of 5 bubbles Sinnayanae, 3 Mar 2017 | Read review
“Sign up with the BestWestern point program to get the best rate”
 of 5 bubbles juliasC4568UX, 26 Feb 2017 | Read review
“Call the hotel directly. The front desk staff is amazing... Just let them know what you need and they are most happy to accomodate!”
 of 5 bubbles zimmfamily2016, 24 Feb 2017 | Read review
“I had a nice big room on the 4th floor. Very quiet and clean”
 of 5 bubbles ronc105, 24 Jan 2017 | Read review
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