Pocaterra Inn & Waterslide

Pocaterra Inn & Waterslide

1725 Bow Valley Trail, Canmore, Alberta T1W 2W1 Canada
Excellent Breakfast Buffet
Traveller (299)
Executive King Suite
Room & Suite (398)
Pocaterra Inn Waterslide Indoor Pool
Pool & Beach (41)

View prices for your travel dates

Did you already book this hotel?
Tell us so we can help you plan.
Avg. C$119 /night, 2/10 - 2/11
C$379
per night
C$249
per night
C$119
per night

Feb

Mar

Feb 10
Today

Feb 12

Feb 14

Feb 16

Feb 18

Feb 20

Feb 22

Feb 24

Feb 26

Feb 28

Mar 2

Mar 4

Mar 6

Mar 8

Mar 10

Mar 12
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher

About

#8 of 29 hotels in Canmore
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.5 of 5 bubbles
Sleep Quality
Whether you are looking for your next family holiday, a corporate event, or a weekend getaway, we offer a great option for each and every one of our guests. All stays include a daily free hot and cold breakfast buffet, free parking, free Wi-Fi and of course amazing mountain vistas. Pick from one of our hotel rooms or suites; in the Pocaterra Inn & Waterslide rooms you can enjoy stunning views of the Rocky Mountain surroundings with your family or enjoy the luxury of curling up with a special someone in front of your in-room fireplace. All of our superior rooms and suites are air-conditioned and all rooms feature the modern amenities you deserve including a refrigerator, microwave, fireplace, coffee maker, HD Television services and much more. We understand your pet is part of the family, so pets are welcome at the Pocaterra Inn & Waterslide (additional fee, maximum of 2 pets per room).
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Hiking
Skiing
Kids stay free
Parking
Wifi
Sauna
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Fishing
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Fireplace
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Filipino

Location

1725 Bow Valley Trail, Canmore, Alberta T1W 2W1 Canada
Traveller rating
  • 781
  • 486
  • 112
  • 37
  • 36
Time of year
Traveller type
Language
Selected filters
  • Filter
Popular mentions
Sort by:
Detailed Reviews
Dan M wrote a review Dec 2020
Calgary, Canada
5.0 of 5 bubbles
Our first time at this hotel. We really enjoyed it. Front desk staff was super friendly and helpful. They seem to take their COVID precautions very seriously. Lots of hand sanitizer and poster reminders everywhere. We had a King Suite on fourth floor. No noise from outside. Room was in excellent shape. Everything seemed new. Nice big TV. Big clean and modern washroom. Laminate flooring, fireplace, sink, fridge, microwave but no coffee machine. Did not use the pool or hot tub but looked like lots of families were enjoying it. Limited to 10 people every half hour.

I would stay there again.
Read more
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Dec 8, 2020
Thank you for taking the time to review your recent stay with us Dan M. I am pleased to see that you enjoyed our hotel during the current pandemic. It is wonderful that you enjoyed our well equipped rooms and the service of our employees. Thank you again for sharing your experience.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TucsonBorn wrote a review Jun 2023
Tucson, Arizona
5.0 of 5 bubbles
Clean and comfortable, nice hot breakfast with gluten-free options, option to sit outside for breakfast and look at the beautiful mountains. We did not take advantage of the indoor water side, but it looks great for kids. Nice photos of Canadian wildlife. Helpful staff. Comfortable beds, glad we stayed here!
Read more
Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Jun 15, 2023
Thanks for taking the time to review your recent stay with us. I am pleased to see that you enjoyed our hotel finding our beds comfortable and employees helpful.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela C wrote a review Feb 2021
Toronto, Canada
5.0 of 5 bubbles
All staff were super friendly and make you feel welcomed. We were given a doggy bed, water bowl and new toy for our dog to use. Rooms were clean and beds were comfortable. The waterslide is so much fun! There is a free breakfast. Its not that great but its a nice option. I would definitely recommend this place.
Read more
Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Feb 16, 2021
Thank you for your review and valued feedback. I am pleased to see that you enjoyed our clean pet friendly hotel and the friendly service of our employees. I am also pleased to see that you had the opportunity to use our pool and water slide during the current pandemic.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Butchay14 wrote a review Sep 2021
5.0 of 5 bubbles
We spent 5 nights at the Pocaterra Inn & Waterslide last week. My family liked it very much. The resort was very clean and the kids loved the waterslide. The hotel is only 15 minutes out of Banff and it's in a very good location. I will go back here next time I visit. Very clean and customer service was awesome! I will recommend it to my family & friends!
Read more
Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Stevenson, Guest Services / Front Office at Pocaterra Inn & Waterslide
Responded Sep 9, 2021
Thank you for staying with us and for taking the time to share your experience, Butchay14. It is great to see that you found the hotel to be clean and that your children enjoyed the waterslide. We look forward to welcoming you back on your next trip to Canmore.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rishabh Shah wrote a review Sep 2020
Calgary, Canada
1.0 of 5 bubbles
We stayed two nights in this hotel during our trip to AB and BC. We complain and got room change on second day..we face same problem and complain again and they didn't even care to resolve it.
When we checked out, manager was on holiday and didn't even answer any of our complain or feedback. They Cut our money without consent and lied, gave us fake promises to give us discount on total.
We emailed regarding this and didn't even get reply.

Do not book this hotel, they are not honest with there customers.
Read more
Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Sep 10, 2020
I am very disappointed to read your review rishabhshah2412. I am also very sorry that you had toilet maintenance issues in one of your rooms during your stay with us. Unfortunately maintenance issues do occur from time to time and I am again sorry that you were inconvenienced. The hotel front office manager has tried to make contact with you on several occasions without any luck. We have also compensated you for the problems faced and you should be able to see a credit applied to your credit card.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JNally wrote a review Nov 2021
St.albert
5.0 of 5 bubbles
We have stayed at the Pocaterra a handful of times now and are never disappointed. The hotel is clean, modern, comfortable and has everything we need for a great stay! We love that we can bring our pets. Our kids love the pool/waterslide and we all love the hot breakfast. Staff is friendly and always helpful.
Rooms are spacious and we love that the floor is not carpet.
Read more
Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Stevenson, Guest Services / Front Office at Pocaterra Inn & Waterslide
Responded Nov 13, 2021
Thank you for choosing us, JNally, for your stays in Canmore. I am pleased to see that we continue to offer the great service and comfortable accommodation that we strive for. We look forward to welcoming you back in the near future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Global285156 wrote a review Nov 2023
1.0 of 5 bubbles
Extremely noisy hotel. There were dozens of kids running around screaming at the top of their lungs by 7:00am. There were A LOT of hockey teams here. It’s not a great place to stay if you want rest.

The food was disgusting. Had to throw out the sausages and eggs after one bite and went over to Craig’s restaurant next door for a decent meal.

The sink was missed in the cleaning and was dirty when we checked in.

Front desk staff was nice.

Room is a standard room with all amenities.
Read more
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Nov 21, 2023
We are a family friendly hotel who welcomes travelers with and without children. We are also pet friendly and sports teams do visit during most months of the year. I am sorry if you were inconvenienced.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tattooedtraveller_uk wrote a review Sep 2023
Norwich, United Kingdom
3.0 of 5 bubbles
An OK hotel, that cost far too much. But, you're paying for the location.

Clean and tidy and with helpful staff. Breakfast wasnt anything to get excited about.

If you need somewhere to stay then I dont have any complaints about this place.
Read more
Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Sep 15, 2023
Thanks for taking the time to review your recent stay with us. I would agree hotel rates throughout beautiful Canmore are high during our busy summer season. Lower rates for the more budget minded traveler can be found at other times.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adele wrote a review Jul 2021
Vancouver, Canada
5.0 of 5 bubbles
The Pocaterra Inn was fantastic. Anna went above and beyond, was so patient and friendly helping us rebook, upgrade, and add on dates. Everyone we met was extremely helpful and friendly. Our stay was the best experience we've had in a long time. The room and bed were comfortable and clean and we are so happy to have found this pet friendly location. We'll definitely be back again and highly recommend the Pocaterra Inn.
Read more
Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Stevenson, Guest Services / Front Office at Pocaterra Inn & Waterslide
Responded Jul 17, 2021
Thank you for staying with us, Adele. We appreciate you taking the time to share your review. I am so pleased to hear that you enjoyed your time with us and the staff made you feel welcomed and comfortable. Anna is definitely is one of our guest service superstars so thank you for acknowledging her specifically. We look forward to the opportunity of welcoming you back in the near future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cathyt20132013 wrote a review May 2022
Cambridge, Canada
4.0 of 5 bubbles
Very friendly staff and super efficient check in. We had a nice room with a great view of the mountains for a very reasonable price.

The breakfast had lots of fresh options and a plentiful selection.

Very busy in the pool area, looks like a great place to stay with kids.
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Dearing, General Manager at Pocaterra Inn & Waterslide
Responded Oct 7, 2022
Thanks for taking the time to review your recent stay with us. I am please to see you enjoyed our hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sapphireiiis asked a question Nov 2023
Olds, Canada26 contributions4 helpful votes
What time is checkout?
Answer from ArtBrodsky
Olney, MD56 contributions71 helpful votes
It’s been a while since we were there. I think around 11 but you should call them and ask.
Larry F asked a question Jun 2021
Manzanillo, Mexico120 contributions52 helpful votes
Will the pool and slide be open in July, 2021?
Answer from
Banff, Canada
Hi Larry F, Thank you for your question. At this time, our pool facilities are open daily, with some provincial capacity restrictions still in place. Currently there is a reservation system in place, and bookings will be made on a same-day basis, in person through the front desk; information will be provided upon check-in at your hotel. Please check our web site for current information on availability of our facilities. Hot pool use is subject to change at any time including last minute closures. Please feel free to reach out to us directly with any questions. Kind Regards, Team Pocaterra Inn & Waterslide
Answer from
Banff, Canada
Hi TravelMeAllTheTime, Thank you for your question. The boxed breakfast contains yogurt, a muffin or danish, juice box, a cereal bar and fruit. Coffee and tea are also available. We do not have any gluten free options, but we can offer extra yogurt and fruit and omit the items with gluten. The indoor pool and waterslide are scheduled to re-open in October. Please reach out to our hotel directly if you have any other questions. Kind Regards, - Team Pocaterra Inn & Waterslide
mremp asked a question Jul 2020
Red Deer, Canada7 contributions2 helpful votes
Am I able to stay with my 2 small dogs?
Answer from BW_Canmore
Banff National Park, Canada
We are a pet friendly hotel. Pet charges are $25 per night per pet.
aljay1 asked a question Jun 2020
Canada15 contributions5 helpful votes
Is your hotel open yet?
Answer from BW_Canmore
Banff National Park, Canada
We have opened today. Our pool and water slide will remain closed until early September.
Michael D wrote a tip Jul 2024
Edmonton, Canada6 contributions6 helpful votes
1.0 of 5 bubbles
"Very noisy AC in hallway woke me up @ 3am — sounded like a nearby helicopter."
Read full review
Myriam P wrote a tip May 2024
Rotterdam, The Netherlands10 contributions
5.0 of 5 bubbles
"The parking is very busy in the weekend but parking spots are available outside for free ."
Read full review
WestOfTheFifth wrote a tip Feb 2024
70 contributions87 helpful votes
3.0 of 5 bubbles
"“Pet friendly” more budget with breakfast makes it busier"
Read full review
budsfan29 wrote a tip Aug 2023
Vaughan, Canada226 contributions112 helpful votes
5.0 of 5 bubbles
"Parking can get filled up, but there are some spots behind the hotel."
Read full review
Amy H wrote a tip Jul 2023
2 contributions
1.0 of 5 bubbles
"Do not stay here"
Read full review
Not the right property for you?
There are more places to choose from in the Canmore area.
PRICE RANGE
C$126 - C$430 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western pocaterra hotel canmore, best western canmore, canmore best western
FORMERLY KNOWN AS
Best Western Pocaterra Inn
LOCATION
CanadaAlbertaCanadian RockiesKananaskis CountryCanmore
NUMBER OF ROOMS
86
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Pocaterra Inn & Waterslide - UPDATED 2025 Prices, Reviews & Photos

All Canmore HotelsCanmore Hotel DealsLast Minute Hotels in CanmoreHotels near Pocaterra Inn & Waterslide
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars