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Mystic Springs Chalets & Hot Pools

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Traveller (80)
360
Panoramas (6)
Traveller (80)
360
Panoramas (6)
Pool & Beach (26)
Overview
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.5 Star accommodation
Reviews (404)
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397 results
Traveller rating
193
119
46
24
15
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LanguageEnglish
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193
119
46
24
15
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All reviews the kitchen pool and hot tub living room bbq area two storey two double beds second bedroom called the front desk three sisters unit townhouse mountains banff dishwasher accommodations couch pots
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1 - 5 of 397 reviews
Reviewed 2 weeks ago

We often stay in condo hotels in Canmore and since our usual one was booked, we decided to give Mystic Springs a try. We were very disappointed. We stayed in a two-storey two-bedroom unit as a family. The decor was tired, the bedsheets had holes...More

Review collected in partnership with this hotel
Thank Sabrina P
Response from Waymarker, Owner at Mystic Springs Chalets & Hot PoolsResponded yesterday

Sabrina, What can I say this is not the level of service our guests usually enjoy. I will follow up with housekeeping and maintenance to see what happened here. please do not hesitate to contact me the next time you are coming to town so...More

Reviewed 3 weeks ago

Great as always! Had a fantastic weekend, will go back anytime. Easy to book, view of the mountains, short walk into town, pool, hot-tub, laundry etc. Should have looked at the make of the mattresses, they were so comfortable.

Review collected in partnership with this hotel
Thank bramac215014
Response from Waymarker, Owner at Mystic Springs Chalets & Hot PoolsResponded yesterday

Thank you for returning! We really appreciate our guests that keep coming back. Mystic is the ideal girls getaway with two double beds in the second bedroom! Thank you for your business and I hope it is not long before you come again!

Reviewed 3 weeks ago

It could be better, all the conditions are there but they need to improve the kitchen utensils, the TV's and the space on the rooms.It is a very nice set up but I wish they kept it better. The pool and the whirlpool are very...More

Review collected in partnership with this hotel
Thank eguren2018
Response from Waymarker, Owner at Mystic Springs Chalets & Hot PoolsResponded yesterday

Thanks for the review. Mystic is a great property and I am sorry that you felt it was not up to standard? I would like to better understand what was not kept well. My email is barb.scott@waymarker.ca

Reviewed 4 weeks ago

Room was comfortable but needed some upgrades. It was 'old' and 'tired'. Tiles were broken, paint was showing wear and the shower didn't want to turn off properly. Beautiful setting in Canmore and very convenient to our destination.More

Review collected in partnership with this hotel
Thank AbigailGirl
Response from Waymarker, Owner at Mystic Springs Chalets & Hot PoolsResponded yesterday

Abigailgirl, Thank you for taking the time to write a review. I am concerned to see that your suite has some unresolved maintenance issues. I am sending my team to the property this week to do our annual Preventative maintenance and repaint the suites and...More

Reviewed 4 weeks ago

Room had 2 bedrooms upstairs with kitchen living room and dining on the main floor. Outdoor heated pool and hot tub where a huge hit with the kids. Would definitely stay here again in the future. Thank you for a good night sleep.More

Review collected in partnership with this hotel
Thank vernonacemechanical
Response from Waymarker, Owner at Mystic Springs Chalets & Hot PoolsResponded yesterday

Thanks for the great review. Mystic is a special place to stay with its ski chalet style town homes. The outdoor pool is for the Brave...I prefer the oversized hot tub myself! Glad you enjoyed yourselves and are coming back. Don't forget to book direct...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Tennis Court
Room Service
Restaurant
Hotel Style
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
44
Price range
US$137 - US$448 (Based on Average Rates for a Standard Room)
Also Known As
Mystic Springs Chalets & Hot Pools Hotel Canmore
,
Mystic Springs Chalets And Hot Pools
,
Mystic Springs Canmore
,
Mystic Springs Chalets & Hot Pools Canmore, Alberta
Location
Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Hotel class
Hotel Style
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
44
Price range
US$137 - US$448 (Based on Average Rates for a Standard Room)
Also Known As
Mystic Springs Chalets & Hot Pools Hotel Canmore
,
Mystic Springs Chalets And Hot Pools
,
Mystic Springs Canmore
,
Mystic Springs Chalets & Hot Pools Canmore, Alberta
Location
Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Photos
Traveller (80)
Room & Suite (105)
Pool & Beach (26)
Dining (2)
Family and Play Areas (4)
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Questions & Answers
Ask a question
Lisa L
November 9, 2015|
Answer
Response from Waymarker | Property representative |
Good Morning! Yes, our hot tub will be open in January, and our outdoor pool is the only one we have, it is heated however and is lovely to enjoy in the Winter.
0
Votes
Room Tips
"Don't stay in Unit 105!"
Y8789BQsabrinap
2 weeks ago
Read review
"Maybe redecorate with lighter colours, bit dim during the day."
bramac215014
3 weeks ago
Read review
"Plan flexibly as you may not get access at 5.00pm as stated."
MrsB30
Sep. 27, 2018
Read review
"There was plenty of room for a group of 6 adults."
davido642018
Sep. 25, 2018
Read review
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