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Mystic Springs Chalets & Hot Pools

378 reviews
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Traveller (80)
Room & Suite (105)
Pool & Beach (26)
Overview
  • Excellent53%
  • Very good29%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“the kitchen”(60 reviews)
“living room”(28 reviews)
“bbq area”(9 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3.5 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (378)Write a Review
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Traveller rating
189
106
40
21
15
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LanguageEnglish
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189
106
40
21
15
Show reviews that mention
All reviewsthe kitchenliving roombbq areaboth bedroomsgirls weekendvery nice place to stayspent nightshousekeeping staffbeds were comfortablecalled the front deskbanff national parkmain streetthree sistersmountain viewunittownhousepet
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1 - 5 of 371 reviews
Reviewed 4 weeks ago

Stayed here for a business trip with my husband's work. We enjoyed our stay at Mystic Springs so much that we are staying there again this coming July 2018 for my daughter's wedding. The pool and hot tub were an added asset for relaxation. Great...More

Thank Susan A
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 3 weeks ago

Thank you for your kind words. Its always such a pleasure to hear from our guests who enjoyed their time with us at Mystic Springs Chalets & Hot Pools. We cant wait to have you back again in the summer!

Reviewed 4 weeks ago

New keypad system is very poor. Television/cable system is terrible. Requested a particular room several months in advance and was told it was confirmed for me. Day prior to check-in I received email and noticed the room was switched with no notice. I called and...More

Review collected in partnership with this hotel
Thank mbd860
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 3 weeks ago

Thank you for your review, we appreciate hearing from all of our guests. I would like to sincerely apologize for the issues you faced while staying with us. If you wish to discuss your stay further I encourage you to please contact Barb Scott at...More

Reviewed 28 December 2017

Great place to stay! It was just big enough for a family of four adults and one child. Parking was easy and there sure was enough space. The hot tub was amazing and the pool was a nice way to cool off!

Review collected in partnership with this hotel
Thank 230hesterm
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 2 January 2018

Thank you for your review, it is always a pleasure hearing from our guests who enjoy their time with us here in our corner of the Rockies.

Reviewed 20 December 2017

Excellent It was a perfect place for our family. We have 4 children and the pool was a hit. Heated and so accessible to our room. The chalet was quiet and private. A memorable stay and we will be back for sure.

Review collected in partnership with this hotel
Thank maryellenh770
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 21 December 2017

Thank you so much for your review, its always a pleasure hearing from our guests that enjoy their time with us in our little corner of the Rockies! We do hope you'll come back again soon!

Reviewed 18 December 2017

The chalet was clean and the beds were comfortable, but overall the unit is showing its age and could do with an update. The bedrooms are small and jam packed with furniture, so there is little room to move around. The kitchen is small and...More

Thank Mary M
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 21 December 2017

Thank you for your feedback, we appreciate the comments. We are sorry to hear that your stay was not up to standard and we are working very hard to resolve the issues that you had. We do hope you'll come back again and give us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Pool
Hot Tub
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$163 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$163 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (80)
Room & Suite (105)
Pool & Beach (26)
Dining (2)
Family and Play Areas (4)
Questions & Answers
Ask a question
Lisa L
9 November 2015|
Answer
Response from Waymarker | Property representative |
Good Morning! Yes, our hot tub will be open in January, and our outdoor pool is the only one we have, it is heated however and is lovely to enjoy in the Winter.
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12
Room Tips
"no veiw in room 128"
Read review
"Need to arrive early to enjoy the view and stellar accommodations ! We will certainly be back!"
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"street facing units have easy access to street parking"
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"Amazing View but still minutes from Downtown Canmore"
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