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Inn of the Rockies

Traveller (62)
Room & Suite (38)
Pool & Beach (2)
About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Sauna
Self-Serve Laundry
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Room features
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
129Reviews
87Photos
3Q+A
23Room tips
Traveller rating
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Popular mentions
This accommodation was in a house with living area downstairs and two bedrooms upstairs. It had all basic requirements. Decor was plain and slightly old fashioned.. but perfectly clean. Beds comfortable. Downstairs shower did not work.. and unfortunately wasn't fixed.. which
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We went here for four days over Christmas and the location is great! This place needs to be updated! It needs new beds. Carpets are so faded and dirty. Poor supply of toilet paper and soap. Key locks often weren't working. Hot tub was closed on boxing day. Not sure the last time
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Response from Destination722795, Manager at Inn of the Rockies
Responded 2 weeks ago
Thank you for your review. We apologize for the problems you encountered. We just finished deep cleaning all our rooms prior to Christmas which is process of cleaning everything in the unit, kitchen cupboards, stove, oven and bedding. We also had all the carpets cleaned in November as well. Once again please accept our apologies that you weren’t satisfied.
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Firstly, let me say that the staff in general seem pretty good. The young girl that works reception in the evenings seems sweet and keen to help. The manager however is a complete moron. Absolutely no idea on what customer service is and seems he just wants to be fired. His
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We had horrible 3 nights for 6 family persons at the premium apartment. 2 main issues were: 1. No hot water while we took a shower. Even though the front desk said that the plumber didn't find any issue, we still had no hot water in the shower. 2. The ambient heating worked the
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Response from Destination722795, Manager at Inn of the Rockies
Responded 2 weeks ago
Thank you for your review. We apologize for the hot water problems you encountered. The hot water and the radiant heat is operated by a boiler and the hot water is on demand which means there isn’t a hot water tank, this does take a few minutes to turn hot. It sounds like the plumber did look at the boiler so we are not sure why you didn’t have hot water. Once again please accept our apologies.
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Very expensive for a dated unit and an antiquated kitchenette. Very limited check in hours were pointed out by rude front desk staff. We returned later and checked in to our non-smoking unit at 5:30 PM. We were greeted by an ice cream pail containing sand and and multiple
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Response from Destination722795, Manager at Inn of the Rockies
Responded 2 weeks ago
Thank you for your review. We apologize for the antiquated kitchen you encountered. Our kitchens are fully stocked and if there was something missing or not working you just have to contact the front Desk and it can be corrected. Our check in time is any time after 4:00 PM and as these our two bedroom units with a full kitchen it does take time to clean them. Once again please accept our apologies.
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Room 237 Bedroom #2
Room 237 bedroom #2
Room 237 bedroom #2
Room 237 laundry "room"
Room 237 bedroom #1
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Thank you for booking with us. We are constantly upgrading our accommodations to ensure a comfortable and enjoyable stay for our guests. I will make a note on your reservation with your concerns about the sofa bed. This will enable us to assign you an appropriate unit. Paul Gordon General Manager
1 vote
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All our townhouses have two separate bedrooms with one Queen bed each plus a pull-out sofa in the living room. Local fire regulations demand the maximum occupancy to be no more than six guests.
0 votes
What is the phone number
Inn of the Rockies can be reached at 403-676-6669
0 votes
"Anything renovated, or newer furniture!"
"If you need, there are townhouses available for those with less mobility. Ask about the bbq's, if you are interested."
"We rented a house and the space is amazing"
"Ask if you can get a room further back from the highway."
"Pick a close room to the front desk if you want to use the pool or workout area."
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PRICE RANGE
US$100 - US$276 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaCanadian RockiesKananaskis CountryCanmore
NUMBER OF ROOMS
40
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