This is a lovely 12-room house with a homey feel. Breakfast which is included, is homemade and very good. The house has a basement also which has a pool table and board games for everyone to use. The neighborhood is quiet and residential with beautiful mountains all around.
Creek side villa has Gorgeous common spaces with fieldstone fireplaces and comfortable furniture to lounge in. The staff were personable and always willing to accommodate our requests. The beds were super comfortable and the bedding cosy and luxurious! The included breakfast was fresh and delicious and substantial enough to last all day. Highly recommend this delightful hotel.
We stayed at the villa for 2 nights after my long trip. The villa was very clean, and had elegant decors. It even had big playroom in the basement. Very nice breakfast was included to the price which was competitive. The room was large, clean and beautiful. Location is excellent as you can go to downtown Canmore in a short distance. The staff was friendly. In general, we like it a lot and certainly stay there again or recommend to our friends.
Our stay at Creekside Villa was AMAZING! The property is super cute and charming. The decor is lovely, and every inch of the hotel is super clean. Our room was beautiful and very clean. The staff really stands out: they are all so helpful and kind! They were always cheerful and polite. If we had anything we needed, they helped us right away. Overall great hotel with outstanding service! Will definitely be recommending this to everyone!
I booked this place after searching for "boutique hotels canmore". What a mistake. Two days after we left, they emailed us and charged us $250 for "smoking in the room". Apparently cleaning staff had found some ashes in the sink. I replied and told them there was no smoking and we burnt incense. And I sent picture of the incense. From there on it was their staff first arguing that burning incense is also smoking, which makes zero sense. Then they switched to claim that the room smelled like cigarette smoke, which it definitely didn't. I finally managed to reach the owner-operator, and she switched narrative and said they had to decommission the room for two nights to "clean" and that that had cost them more than the $250 they charged me. Again, we did NOTHING wrong, and they refused to return the $250. The owner-operator is an arrogant entitled self-righteous lady who went on to lecture me on how burning incense is not okay in *any* hotel whatsoever. BS. The hotel we stayed in prior to that in fact provided *candles* in the room. This dresses like an independent boutique hotel. But owners are as arrogant as one can be when it comes to customer service. Save your dignity and go somewhere else. They ruined what was supposed to be a relaxing weekend getaway.…
Choose to stay there for our little staycation. Creekside Villas is a chic and charming hotel. Loved the decor. Our room was super clean. Staff was incredibly nice and professional. Would definitely stay again!
We stayed in Creekside Villa when visiting Banff/Lake Louise and we could not have stayed in a better place. The room and the bed were perfect, and the service was super friendly! It was a shame their restaurant was closed for the season. The only downside of this hotel was the water pressure on the shower which was pretty low, and the room was a bit darker than I'd like. But those are just details compared to how good it was.
Truly a unique villa to stay at. The decor in the hotel is absolute stunning. Made me feel right at home. The views are incredible. Rooms are very clean. The staff are helpful and friendly. Would recommend staying here. I have ate at the Devils Table (restaurant) last summer, and it was something to rave about. Thank you creekside for the unforgettable experience.
Very bad service. Management didn't want to listen to our complaints infact they accused us of being abrupt. we requested to upgrade the room free of charge as the room did not have any fridge. Hotel didn't agree infact they argued about it. There is no one in the hotel after 9:00 p.m. very bad service never going to stay in this hotel again
We have eaten and stayed at Creekside Villa previously and so it was a no brainer that we should celebrate our wedding at Creekside Villa. With COVID-19 there were obviously changes that had to be made and only increased my stress levels. Carolyn and her staff made the process so easy and helped me plan the changes that we needed to make and assured me it would be the perfect day. They were NOT wrong, our day was absolutely spectacular. Marcus and his staff in the kitchen made the most amazing dinner, the menu he curated for us was outstanding and was beautifully plated. The rooms were so comfortable and clean and we had the best sleep we had in a long time - the cookies were a nice touch as well. If you are looking for a wedding venue, I highly recommend Creekside!!
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