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The room is a little tired and the room weren't cleaned properly. The closet floor has sort of dried food and the sheets are clean but have stains.
Onsite restaurant is decent for both breakfast and dinner but service is slow.
Shuttle to/from the airport...More
Response from HotelstaffPC, Front Office Manager at Holiday Inn Pointe Claire Montreal AirportResponded 1 week ago
We thank you for choosing the Holiday Inn & Suites Pointe-Claire for your previous stay.
We appreciate your thoughtfulness in taking the time to bring your comments to our attention through the guest survey. Needless to say, we were concerned to hear about...More
It is a really nice hotel and the staff are friendly. The only thing that was a little off was we had booked for one day and decided to phone and find out if there was any availability one day before. There was and so...More
Everything about the hotel was excellent, including the staff, breakfast and room amenities. Half the vending machines however were not fully operational, and of those that were, they were all out of diet coke.
The location is a bit odd to be called an airport hotel. It is a 15 minute drive (with no traffic to the airport).
The hotel itself is ok. Nothing special. The rooms are again, ok though a bit dated.
The parking lot is horrendous....More
Response from HotelstaffPC, Front Office Manager at Holiday Inn Pointe Claire Montreal AirportResponded 4 weeks ago
Thank you for taking the time to provide feedback on your stay.
I would like to start by apologizing to you for not meeting your expectations. We are so sorry to hear about the issues you experienced. We strive to make each stay...More
We stay at this hotel when in town visiting as it is in a good location on the West Island close to stores, restaurants etc. There is free parking. The rooms have always been a good size with all required amenities (not luxury but Holiday...More
Pour de l'information en franÃ§ais, visitez: Holiday Inn Pointe Claire Montreal Aeroport Hotel. Welcome to a Warm and Friendly Montreal, Quebec Hotel La Belle Province of Canada We are located in the heart of ...MoreMontreal's West Island just minutes from Montreal's Pierre Elliott Trudeau International Airport (YUL) with a free airport shuttle and Dorval Train Station.For business, the Holiday Inn Pointe Claire Airport Hotel in Montreal, Quebec offers extensive meeting & convention facilities. Our 14 meeting rooms and nearly 10,000 square feet of space can accommodate up to 750 guests and caters to corporate and social events.Leisure travelers love our close proximity to one of Canada's largest shopping malls: the famous Fairview Mall in Pointe Claire is situated just across the street from our Montreal, Quebec hotel. We're just 20 minutes from downtown Montreal and close to several major tourist attractions and family-oriented activities that can be reached within minutes from our Montreal airport hotel.We offer free high-speed Internet access in each room, free parking, an indoor pool, whirlpool, sauna, squash courts and a fantastic breakfast buffet daily. Our restaurant and bar offer business and casual dining. Guests have 24-hour access to the fitness and business centres. Please make your next reservation at Holiday Inn Pointe Claire hotel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Habakusan | Reviewed this property |
I can't recall exactly as we had a deal where breakfast was included which you may want to look into. I don't think it was too expensive though and the breakfast buffet was truly excellent. Omelet station and tons of fresh... More
I can't recall exactly as we had a deal where breakfast was included which you may want to look into. I don't think it was too expensive though and the breakfast buffet was truly excellent. Omelet station and tons of fresh fruit amongst other items.