Room was very nice, but bed was like sleeping on plywood. Also, location of room was disappointing. First floor room 102, there is door to go to lobby which at 6am, the traffic started and it awoke us. Also, there is no sound proof from room upstairs, could hear the person upstairs when they arrived in their room at night and again in the morning. Will not be booking this hotel again.
I have stayed at this hotel several times. Every time I visit, I am beyond satisfied with the staff, room, and restaurant. This is my hotel of choice whenever I stay in Drummondville. I definitely recommend!
It is not in the downtown area, but easy to get to the high way. There are not many restaurants nearby. And the hotel restaurant was closed for some reason. The room is quite contemporary, clean and comfy.
I stay here when I do my road trip out to PEI and Nova Scotia . Location is good ,not far off highway. I travel with my dog and although there is a $20 fee for pets , is a great place to stay with him. Love that the rooms aren’t carpeted !
It's not the best hotel that we have stayed in, like a maze getting around, very hard beds and took out 3 different amounts in 2 days for a payment. Charged my account on the morning of our stay for $494.00 when we arrived later that day they charged my credit card another $596.00 saying $100.00 was a deposit the morning we left they charged my credit card a 3rd time this time for $494.44. It has now been 5 days and I have still yet to be credited for $1090.00, I have been told by the hotel that it won't be credited until 7 to 10 days because they are experiencing technical difficulties! Never stay at this chain of hotels, how can a person be charged 3 times for a 1 night booking???????
This hotel has very hard beds, not firm hard. It was very noisy especially from the floors above. We were in the executive premier section, still noisy. Staff was professional and the hotel was emasculate. But the noise and hardness of the bed so much of a factor I do not recommend this hotel.
Beyond our expectation. Bonus-large acrylic bath tub. Bonus-no carpets. Plus-My French skills are limited, as soon as I spoke, the agent asked if I prefered English. We would return as well a s recommend you. All the best, wishing you continued succes.
Cost of room did not live up to hotel ratings. My daughter and I booked a pet friendly room on line based on hotel ratings. Room was acceptable and easily accessed by exterior door. Decor was mediocre at best. We were stopping one night as we had driven all day and needed sleep. Sadly, our bed was rock hard and very uncomfortable. Did not get restful sleep. Choose another pet friendly hotel.
Nice hotel that is located in an area that has restaurants all around. We walked to dinner and then we walked to breakfast the next morning. We were located on the "distinction" floor: it was very quiet! The room was BIG and very clean. Bed was comfortable and the bathroom had all the amenities you would expect. Easy to get to as well from the highway. I would stay there again.
We booked via their website for an overnight stay while traveling. The staff was extremely helpful and friendly and the restaurant service was top notch. Our food was delicious. We highly recommend Le Dauphin
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