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BEST WESTERN PLUS Hotel Universel Drummondville

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262 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel Universel Drummondville
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Showing 198: English reviews
moncton nb
Reviewed 28 February 2016

very close to a lot of shopping stores and walking distance to downtown ,lots of restaurants,and a real nice pool and lobby and the restaurant in the hotel is very nice and clean,and the food is very good,keep it up

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Helpful?
Thank james m
Rachelle L, Responsable réception at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you so much for all your great comments about our hotel. It's always a pleasure for us to see our guest having a memorable stay. Don't hesitate to comeback, it will be a pleasure to welcome you again. Please accept my best regards, Rachelle Larivière Lodging Manager

Montreal, Canada
Reviewed 18 February 2016

HI, It's our second stay at this Hotel Feb 2016 for Hockey tournment. It was excellent all was good. Rooms are clean, fridge in room. Free Wifi. We had the room by the pool side. The parents all gathered around the tables by the pool while the kids where in the pool it was fun. The room was a little...

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Thank Me131313
Rachelle L, Responsable réception at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good afternoon, Thank you for your great comments about our rooms and our location. It's always a pleasure for us to see our guest having an enjoyable stay in family at our hotel. We are very happy that you had a great time at the pool. Don't hesitate to comeback in family. It will be a pleasure to welcome you...

Sussex, Canada
Reviewed 11 January 2016

My wife and I stopped in Drummondville on our return trip to Atlantic Canada. Because of our recent experience at the BWP in Cornwall, we decided to try the Best Western Plus in Drummondville. We were not disappointed! Room was nice, bed extremely comfortable, we ate in the "pub" the food was good the service was great. Highly recommended,

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Helpful?
1Thank Mark F
Rachelle L, Responsable réception at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you for your great comments about your last stay with us. It's a pleasure for us to see our guest having an enjoyable stay. Next time, don't hesitate to stop in Drummondville, it will be a pleasure to welcome you at the Best Western. Rachelle Larivière Lodging Manager

Ontario
Reviewed 25 December 2015

We stayed here twice in December when travelling to NB. The hotel is conveniently located right off of hwy 20. Extremely clean with very friendly staff. They have a small gym and a very nice swimming pool. There is both a pub and a restaurant on site to enjoy. Would recommend this hotel to anyone staying in the area, its...

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Helpful?
2Thank jeff_on
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good afternoon, I would like to thank you very very much for your great comments about our hotel. It's always a pleasure for us to see our guest having an enjoyable stay. Please don't hesitate to get in touch with me and it will be a pleasure for me to take care of your next reservation. We appreciate your loyalty...

Toronto, Canada
Reviewed 15 December 2015

Really liked the convenience of this hotel being right off the highway, half way between Montreal and Quebec City. We stayed here twice, and every time the room was clean, quiet, and the beds very comfortable. Breakfast buffet was decent, but for those who don't like hotel breakfast, there are other options within walking distance (diner, McDonalds, etc.). Indoor pool...

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Helpful?
1Thank ssb1916
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you very much for your great comments about our location, our food and the comfort of our rooms. It will be a pleasure to welcome you again. Have a merry Christmas Time. Rachelle Larivière Lodging Manager

Toronto, Canada
Reviewed 5 November 2015

We stay at this hotel several times a year as it is located right off the highway. The hotel is always clean, staff are friendly and there are plenty of amenities within a short distance. The on site restaurant is also very good. We would not hesitate to recommend this hotel.

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Helpful?
Thank jays201517
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you for your great comments about our location, our food and the proprety of our rooms. It's really important to us to make you feel good and to give you a professionnal service. It will be a pleasure to welcome you again. Please accept my best regards, Rachelle Larivière Lodging Manager

London, Canada
Reviewed 4 November 2015

Most understanding when one has covered a lot of kilometers, and attentive. The only thing I would change out if they remodel is the dividing wall between the shower/bath and the vanity and toilet. Makes that one part cramped. Otherwise I am giving them a high 4....

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Helpful?
Thank Diane E
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you very much for your great review about our attentive staff. It's always a pleasure for us to see our guest having an enjoyable stay. Next time you will pass at Drummondville,it will be a pleasure to welcome you again at the Best Western Plus Hotel Universel. Best regards, Rachelle Larivière Lodging Manager

Sydney, Canada
Reviewed 31 October 2015

An expensive hotel since breakfast is not included. Internet was slower than normal. Room clean and bed comfortable. I am a Diamond rewards member yet there was no recognition of this commitment to Best Western hotels.

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Helpful?
Thank Norm J
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, I'm really sorry that you did'nt enjoy your last stay as much. Best Western members are really important to us and i want you to have a better experience of lodging in our Hotels. Next time you make a reservation, please don't hesitate to contact me and it will be a pleasure for me to take care of...

Kirkland, Canada
Reviewed 28 October 2015

We arrived at the hotel and were greeted with a very friendly staff. The paperwork was already done and our room keys were prepared. The staff explained all of the services that were available and what times were open for the pool and gym. Excellent service throughout.

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Helpful?
Thank Pierre B
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you for your great review about the staff. It's very important to us to give all the good informations to our guests about our facilities and to take care of them. It will be a real pleasure to welcome you again. Please accept my best regards, Rachelle Larivière Lodging Manager

Toronto, Canada
Reviewed 26 October 2015

My wife and I visited this hotel on our way to Tadoussac, coming from New Hampshire. It is quite conveniently located right next to the highway. The check in and check out were fast and expedite. The staff were very friendly and helpful. The room was clean. The parking lot very, very ample. Breakfast was very good. Overall a good...

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Helpful?
Thank G C
Rachelle L, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review

Good morning, Thank you for your great comments about the location of the hotel, the staff and the food. It's always a pleasure to see our guest having an enjoyable stay. It will be a pleasure to welcome you and your wife again. Best regards, Rachelle Larivière Lodging Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The BEST WESTERN PLUS Hotel Universel is located halfway between Quebec and Montreal, right off Highway 20. Its geographic situation is the ideal place of encounter for the travelers.The Hotel offers an adapted service for either business or pleasure with its 109 rooms and 7 suites, one of which has a double whirlpool bath. Personalized services, competitive rates, an indoor pool and a Jacuzzi are advantages that you will benefit from. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Universel Drummondville

Address: 915 Rue Hains, Drummondville, Quebec J2C 3A1, Canada
Region: Canada > Quebec > Drummondville
Price Range: $113 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hotel Universel Drummondville 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Drummondville
Drummondville Best Western
Best Western Hotel Drummondville
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Universel Drummondville staff and other travellers.
1 question
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Ottawa, Canada
6 months ago

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Questions? Get answers from BEST WESTERN PLUS Hotel Universel Drummondville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If sleep is important, at all costs, do not take a room adjacent to the pool!”
 of 5 bubbles 154976Wonderer7, 1 Nov 2016 | Read review
“Good location, OK but very clean rooms”
 of 5 bubbles KtTsim, 30 Oct 2016 | Read review
“choose another hotel”
 of 5 bubbles Arrow2861, 12 Sep 2016 | Read review
“Good Location and can accommodate every need, also wheel chair accessible.”
 of 5 bubbles Koolstra, 8 Sep 2016 | Read review
“Find another hotel”
 of 5 bubbles TravelGalore, 3 Sep 2016 | Read review
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