We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Montreal Airport Hotel

Save
Share
555 Boulevard McMillan, Dorval, Quebec H9P 1B7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Expedia.com
Hotels.com
Agoda.com
US$139
View deal
Travelocity
Orbitz.com
eDreamsUS$147
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (456)
360
Panoramas (10)
Room & Suite (271)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 21-03-05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Montreal Airport Hotel
Updated 21-03-05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 10 hotels in Dorval
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Streamline your travel experience at Sheraton Montreal Airport Hotel with our complimentary shuttle service to and from the nearby airport. Our hotel is an excellent base for exploring Montreal exciting attractions. The hotel's fitness center helps you keep up with your workout. We've dedicated 25,000 square feet to our dynamic event spaces, allowing us to accommodate events from weddings to conferences to retreats. State-of-the-art technology and a professional catering staff help your event run smoothly, while our well-equipped business center offers a workspace for last-second modifications to your presentation. Stylish amenities include plush bedding and soundproof walls, ensuring sound sleep. Room service, free Wi-Fi and modern amenities complete your experience. Whether you are traveling for business or pleasure, choose Sheraton Montreal Airport Hotel.
Read more
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Bathrobes
Air conditioning
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Sofa
Bottled water
Iron
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, French
Hotel links
Special Offer:Unlock Member Rates!
1132Reviews31Q+A100Room tips
Traveller rating
  • 341
  • 458
  • 197
  • 79
  • 57
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
IslanderOnTheGo wrote a review Nov. 16
Charlottetown, Prince Edward Island, Canada4898 contributions193 helpful votes
I can't believe some of the negative comments I see about this hotel. Having stayed her dozens of times, I have never experienced anything of the sort. This is a superb hotel and you should consider staying here. The staff are always extremely friendly and helpful. Any requests you have they are only too happy to help. The rooms have recently been remodelled and very nice. My only complaint is the heating and cooling systems are a bit dated. It's unfortunate they weren't also upgraded in the remodel. However, they typically work fine overall with a bit of patience. Despite this, the rooms are always extremely clean and well appointed. I tend to stay here when traveling with our pets. The hotel is pet friendly and accommodating. I understand the fitness centre is undergoing a major upgrade which will be nice to see. I was a bit disappointed to learn the swimming pool will be removed to make way for this. Overall this is a great hotel. During covid times it is certain that some services are limited. Don't let a couple bad reviews influence you to stay elsewhere. As someone who's been here many times I wouldn't hesitate to recommend it to friends/family. It's a great choice if staying in the area and I highly recommend it. I look forward to our next stay. Thanks to the staff for always being so great and helpful.
Read more
Date of stay: August 2021
Rooms
Service
Sleep Quality
Room Tip: Rooms best far from elevator
See more room tips
Helpful
Share
Derflieger767 wrote a review Oct. 2020
Ottawa47 contributions34 helpful votes
They’ve redone the rooms and they do look nicer. Sadly the AC is a disaster and always has been. In addition to the noisy/rattling fans now the AC simply doesn’t work. It seems to be centrally controlled. I walked into the room and it was 26C - nearly 80F. I turned it down to 21C; it never (even overnight) got below 24C. I’ve recently stayed two other times in different sections - same problem. Staff don’t care. Calls to Marriott were courteous and twice they said the manager would call. Never did. That says it all, especially now. Customer not important to this manager.
Read more
Date of stay: August 2020Trip type: Travelled on business
2 Helpful votes
Helpful
Share
Response from Joseph K, General Manager at Sheraton Montreal Airport Hotel
Responded Oct. 19, 2020
Hello Derfieger767 - first and foremost, thank you for taking the time to share your feedback. Though critical of our offering your experiences are important to us. We extend our sincerest apologies for failing to ensure your recent stay was a comfortable one. Yes, we have been renovating our offering and continue to do so so, including upgrades to our HVAC (heating and ventilation) systems. Though your message indicates this has occurred before, the individual control in your room should have ensured easy temperature management. I assure you we do care a great deal about you and all our valued guests. If a member of the Marriott team made a commitment to you that we would be advised, I apologize that the message does not seem to have made it to my attention. Ultimately your stay should have been seamless. Our goal is to find a way to regain your confidence in our hotel and the Services we provide. I will remain hopeful your will re consider our property when next in the Montreal area. I will attempt to reach out to you directly and look forward to the opportunity to speak with you in person. Merci.
Read more
ConcordeOrphan wrote a review Oct. 2020
Washington DC, District of Columbia39 contributions37 helpful votes
Very disappointed to find restaurant not open. The main reason I chose this hotel over a Hampton Inn, Fairfield Suites, etc. was to be able to get a hot breakfast. No warning of this on the web site, which continues to feature a page touting how great the restaurant is. Also, the TV in the room I was assigned was not working. Had to wait for the repairman who tried unsuccessfully to fix it, and while he expected me to sit there watching him try, possibly all night, I finally asked to be moved to another room. No assistance moving my heavy luggage to the new room. No coffee maker in the room, although coffee is available in the lobby. Furnishings looked dated and scuffed up, badly in need of a refresh. Oh, and the airport shuttle doesn’t display the hotel name or logo, so it’s very confusing! On the plus side, the bed was comfortable and the heating worked well. But overall, a case study in what a poorly managed hotel looks like.
Read more
Date of stay: October 2020
Value
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Response from Joseph K, General Manager at Sheraton Montreal Airport Hotel
Responded Oct. 7, 2020
Hello ConcordeOrphan - first and foremost, thank you for sharing your observations regarding your recent stay. Though critical of our offering your opinion is important to us. Indeed our restaurant and bar offering have been closed since the start of the pandemic this spring. At the same time we removed individual coffee machines from each room. We are currently (in keeping with local health authority directives) reviewing our options for the new year to partially re-open our restaurant and returning the coffee makers to each guest room. I apologize that the status of our service and offerings was not made clear to you prior to your arrival. We should and will do better in making that message clear. Your comments on the condition of the guest room your were assigned are noted. Our room renovation program was put on pause in late March. If conditions permit we are looking to continue the project in November. The renovations include the replacement of our in room entertainment offering. Given our very limited staffing during this difficult period, it is unfortunate we could not be more proactive in assisting you with the change in your room and your luggage transfer. Ultimately your stay should have been seamless. Once our renovations are competed and services at least partially re-opened I do hope you will reconsider our offering.
Read more
jules_suenos wrote a review Mar. 2020
Ottawa, Canada7 contributions1 helpful vote
This was our second time staying at this hotel near the airport. We like the location and service is usually good. However this time our car was stolen from the hotel parking lot, during the night of March 13th, apparently at the same time as a previous reviewer. We arranged for a rental car to get home (at our cost). When I got home I asked to have our $15 parking charge refunded since our car was not parked there overnight- it was stolen! However, our request for $15 refund was refused. We were also told by police that this was not an unusual occurence in this parking lot. I understand that this type of thing could happen anywhere, but I would have appreciated a little more support on behalf of the hotel.
Read more
Date of stay: March 2020
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Kevin G, General Manager at Sheraton Montreal Airport Hotel
Responded Mar. 24, 2020
Dear jules_suenos, we are truly sorry for the loss of your property. You are correct, it is not an unusual occurrence in the island of Montreal as a whole. We have many measures in place to stop this from happening. Any assistance you need please reach out. Sincerely, Kevin
Read more
Tracie wrote a review Mar. 2020
2 contributions2 helpful votes
MY CAR WAS STOLEN from this location. They advertise secure parking yet my car was stolen from gated area. Security officer told me they didnt have a camera to check as there wasnt one where my car was parked He never asked where the car was.. We had been on vacation and came back in a snow storm to find the car was gone! Sheraton never offered food or even a place to stay. We were two hours from home. They said they could get us a cab service for $1000. We ended up getting our own cab at 2am which cost $300.. When I got home I checked my credit card and it was charged $81.81 for parking. Sheraton was not helpful and we were told by police that cars stolen from this lot was a normal thing.
Read more
Date of stay: March 2020Trip type: Travelled with friends
1 Helpful vote
Helpful
Share
Response from Kevin G, General Manager at Sheraton Montreal Airport Hotel
Responded Mar. 16, 2020
Dear Counselor54, my sincere apologies for this issue. Stolen cars from parking our lot is something that is not common. Not being present in the discussion with the police it may have been a general statement to the issue. We are genuinely concerned and take every precaution for the safety of guests property. I can assure you it is not a normal thing. Once more my sincere apologies. Kevin
Read more
Previous
123456
PRICE RANGE
US$109 - US$206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton montreal airport, hilton dorval, dorval hilton, hotel montreal aeroport airport
LOCATION
CanadaQuebecDorvalDorval
NUMBER OF ROOMS
465
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sheraton Montreal Airport Hotel
Which popular attractions are close to Sheraton Montreal Airport Hotel?
Nearby attractions include Cirque du Soleil (0.5 km), X-cape (1.1 km), and Relay (0.7 km).
What are some of the property amenities at Sheraton Montreal Airport Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Montreal Airport Hotel?
Top room amenities include air conditioning, a flat screen TV, and a sofa.
What food & drink options are available at Sheraton Montreal Airport Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Montreal Airport Hotel?
Yes, parking is available to guests.
What are some restaurants close to Sheraton Montreal Airport Hotel?
Conveniently located restaurants include Bijou Resto & Bar, Archibald Microbrasserie, and Scores.
Are there opportunities to exercise at Sheraton Montreal Airport Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Sheraton Montreal Airport Hotel have airport transportation?
Yes, Sheraton Montreal Airport Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Montreal Airport Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Montreal Airport Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Montreal Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.