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160 Consumers Dr, Whitby, Ontario L1N 9S3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Residence Inn
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Traveller (42)
Room & Suite (46)
Dining (4)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Whitby
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 7 hotels in Whitby

Everyone needs a place to lay their weary head. For travellers visiting Whitby, Residence Inn Whitby is an excellent choice for rest and rejuvenation. Well-known for its proximity to great restaurants and attractions, Residence Inn Whitby makes it easy to enjoy the best of Whitby.

You’ll enjoy relaxing rooms that offer a flat screen TV, a kitchenette, and air conditioning, and you can stay connected during your stay as Whitby Residence Inn offers guests free wifi.

The hotel features currency exchange and newspaper. Plus, Residence Inn Whitby Hotel offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

While visiting Whitby, you may want to try some filet mignon at one of the nearby restaurants, such as Bistro '67.

Whitby is also known for some great parks, including Intrepid Park, Baycliffe Park, and Jeffrey St. Off Leash Dog Park, which are not too far from Residence Inn Whitby.

Whether you’re travelling for business, pleasure or both, Residence Inn Whitby is sure to make your visit to Whitby one worth remembering.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Hot bath
Indoor pool
Heated pool
Breakfast buffet
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
Hotel links
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321Reviews6Q+A51Room tips
Traveller rating
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Time of year
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Popular mentions
Angel A wrote a review Aug. 2020
Under renovation, the pool is close, the gym is close, there is no hot and cold breakfast, you’ll pick up a bag with water, protein bar, yogourt and muffin. Tv in the bedroom was not working, the 2 phones are not working and no one clean our room on the first night we stayed, even though we did not put the “No room service needed tag” on the door. Absolutely not worth the $. You can get a better hotel with $110/night.
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Date of stay: August 2020Trip type: Travelled with family
Response from , General Manager at Residence Inn Whitby
Responded Sep. 9, 2020
Hello AngelAsuncion Thank you for sharing your feedback on your recent stay with our property. Due to COVID-19 we are on reduced hours and reduced staffing levels. Rooms are not being cleaned unless you are here longer than 7 nights. This is to limit interaction and cross contamination. However, clean towels, linens and supplies are always available upon request. Again, breakfast has been limited in order to restrict cross contamination. We do apologize your stay was not satisfactory and we hope you will consider us again - after the renovations are completed and the pandemic is over.
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JefffromOntario wrote a review Aug. 2020
Alexandria, Canada
I stayed at this property while passing through Whitby last week. The property looks great from the outside, but as soon as you step in the front door it looks like a war zone! There was a small sign indicating that they were changing the floor tiles in the lobby (from July 30th to August 31st ) but from the looks of the rest of the inside it looks like this “renovation” has been going on for some time. The check in desk was a table with a computer on it. Other concerns were: Pool had no water in it…… no mention of this on the website Room numbers were stickers with hand written numbers on the 4th floor. Elevator was a complete mess…..very dirty and no ceiling tiles. My room looked like it had not been vacuumed No toilet paper holder in the bathroom This property does not even come close to Marriott standards. Being a long-time Marriott customer I am very disappointed with this property.
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Date of stay: August 2020Trip type: Travelled on business
Response from , General Manager at Residence Inn Whitby
Responded Sep. 9, 2020
Hello JefffromOntario Thank you for your feedback. We apologize for the delay in responding. Due to COVID-19 we are all on reduced hours at reduced staffing levels. The fact that we under renovations is noted on the front page of our website. Navigating the renovations has been challenging during the pandemic. Material and supplies have been delayed, such as the room numbers - they must come from a USA supplier. Nevertheless, there is no excuse and we do apologize for a stay that was not up to the normal Marriott standards. Your comments will be addressed with both the housekeeping and maintenance team. Thank you again for sharing your feedback and we hope you will consider us again should you find yourself in Whitby.
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ForeverBlueJeans wrote a review Aug. 2020
Chose this hotel as a one night stop on our trip after reviewing their website. Major renovations make the lobby and first floor appear as if there was some sort of natural disaster, definitely not a very reassuring welcome. The “newly renovated” room was tiny, and poorly finished, where’s the quality control? Definitely not finished in line with standards at other Marriotts I’ve stayed in. There is only one working elevator, which makes physically distancing from others impossible. No hot and cold breakfast as advertised on the website; this is due to COVID-19 which is understandable, but should be communicated in advance. Pool and hot tub shown to be glorious on the website were also found to be out of order with no explanation or warning on the website or when booking. Reading over the reviews this appears to be a common complaint. A solid 4/10 which could easily upgrade to a 7 by being honest with your guests about the very limited amenities compared to what is advertised.
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
Response from , General Manager at Residence Inn Whitby
Responded Aug. 12, 2020
Hello ForeverBlueJeans. Thank you for your feedback. We take calls daily from guests touching base to inquire how the pandemic has impacted our service levels and amenities. We are always honest and forthright about what they can expect. We do appreciate that staying in a property that is under renovations can be difficult. Without information on your name or date of stay it makes it difficult to address some of your comments. The fact that we are under renovations is on our website. Depending on your method of booking, perhaps you didn't see it or weren't advised if you booked via a 3rd party. Marriott mandates the size and design of the rooms in all their properties. We would not be able offer tiny rooms and still be a Marriott. One of our elevators was required to be available for the construction crew. With fully half of the rooms out of order one elevator has been adequate. I do apologize for the inconveniences you experienced on your visit. Once things return to normal, in all respects, we hope you will give us another opportunity to exceed your expectations. Thank you again.
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Devon wrote a review Aug. 2020
Williams Lake, Canada
I stayed in Whitby unexpectedly when my car broke down on the 401. I was told that I would need to stay three nights, but when my car was ready after just two nights, the staff very kindly cancelled and refunded my last night even though I was outside the cancellation window. The room was very comfortable - luxurious even - but I was glad to be able to leave as soon as I no longer needed it without being charged for the nigh. Thanks Residence Inn!
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Date of stay: July 2020
Sleep Quality
Response from , General Manager at Residence Inn Whitby
Responded Aug. 12, 2020
Hello devone55 Thank you for your kind comments. We are all experiencing unusual and challenging times. We are happy our small efforts made your time with us pleasant and stress free! Thank you again!
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Businessdude101 wrote a review Feb. 2020
Rosemere, Canada
Selected this hotel while driving back to Montreal from a Toronto business trip and wanted to get an early head start away from the Toronto city traffic. The Residence Inn is close to and can be seen from 401 but far enough for a quiet night sleep. The hotel is a bit dated however very clean, comfortable and very affordable. The check-in was quick and very friendly. The morning hot breakfast had a very good selection and with all this said I will definitely stay at this location on my next business trip.
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Date of stay: January 2020
Trip type: Travelled on business
1 Helpful vote
Response from WhitbyRI, Operations Manager at Residence Inn Whitby
Responded Feb. 12, 2020
Hello Businessdude 101 Thank you for taking the time to provide your feedback on your recent stay at our property. We always appreciate hearing from our guests and view all comments as an opportunity to learn what is important to them. Our staff strive daily to provide a clean comfortable and welcoming atmosphere for weary travelers. We're happy you chose to stay with us and were able to relax and enjoy your time here. It may be of interest to you to know that we are beginning renovations before the end of the month. Perhaps on your next trip by we can welcome you to our newly renovated hotel! Thank you again! Gina
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US$86 - US$168 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Residence Inn Whitby
Which popular attractions are close to Residence Inn Whitby?
Nearby attractions include Durham Escape Rooms (1.0 km), Station Gallery (1.1 km), and Soda Pop Central (0.8 km).
What are some of the property amenities at Residence Inn Whitby?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Whitby?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Whitby?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Residence Inn Whitby?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Whitby?
Conveniently located restaurants include Greek Tycoon Restaurant, The Lake Grill, and Sunset Grill.
Are there opportunities to exercise at Residence Inn Whitby?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn Whitby?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Whitby?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Whitby offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Residence Inn Whitby?
Many travellers enjoy visiting Parkwood National Historic Site (6.4 km).