We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
300 Prince Charles Dr, Welland, Ontario L3C 7B3 Canada
E-mail hotel
Lowest prices for your stay
US$217
View deal
Booking.com
Expedia.com
Hotels.com
Orbitz.com
Traveluro
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (40)
Room & Suite (29)
Dining (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Read more
Updated 22-04-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22-04-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 in Welland
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Rose City Suites you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Rose City Suites will stand out among other hotels in Welland,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Rose City Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Taxi service
Business Centre with Internet Access
Conference facilities
Currency exchange
Parking
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Meeting rooms
Photo copier / fax In business centre
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Show more
Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French

Location

Full view
46Car recommended
Grade: 46 out of 100
15Restaurantswithin 1 km
3Attractionswithin 1 km
516Reviews9Q+A57Room tips
Traveller rating
  • 312
  • 157
  • 32
  • 7
  • 8
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
myknoden wrote a review May 2022
Ottawa, Canada1 contribution
Clean & comfortable room! Staff were so kind, and really cared about our stay. Breakfast was well stocked, hot, and clean. Internet worked as expensive expected. Probably one of the best hotel stays we’ve had in recent years. Would 11/10 recommend.
Read more
Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded 3 weeks ago
Dear Guest Thank you for so much for such a positive and uplifting review about your stay and our team members. We strive to ensure all guests receive superior customer service on each stay. We're glad you enjoyed the hot breakfast buffet. We hope you have the opportunity to visit again. Sincerely,
Read more
walter V wrote a review Aug. 2021
Oshawa, Canada124 contributions53 helpful votes
Hotel's Favourite
Its my first stay at a hotel after covid happened and was extremely pleased at the level of detail and cleanliness of this hotel. The remote controls for the tvs were changed to ones that could easily be sanitized. The room itself was neat and tidy and very clean in appearance. A modified breakfast was available for pickup in the morning that consisted of prepackaged muffins, pastries and breakfast sandwiches which were pretty good. I would stay here again. Its easy to get from the hotel to Port Colborne and Niagara Falls and Niagara on the Lake are all short drives away. The only comment is that there are no restaurants close to the hotel, you must drive to other locations in Welland to find a restaurant but no more than 10-15 minutes away.
Read more
Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded Aug. 13, 2021
Walter Thank you for taking the time to leave a detailed review and 5 star rating! We are very happy to read that you enjoyed your first stay away since the start of the pandemic, and you trusted Best Western Rose City Suites. We are pleased you noticed the changes we've made in housekeeping and breakfast to keep our guests and staff safe. We hope you have another opportunity to stay with us again soon. Warmest Regards,
Read more
trish462022 wrote a review May 2022
Burlington, Canada1 contribution
We stayed at the Beat Western Rose City Hotel for my daughters wedding. We were all able to check in early. The rooms were big, clean and fantastic. The staff from the front desk to housekeeping were the friendliest staff I’ve ever met. They were all happy and couldn’t do enough for us. I would highly recommend this hotel to anyone.
Read more
Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded 3 weeks ago
Dear Trish- Thank you for taking the time to review your stay. I'm so glad everyone was able to check in when they needed to in order to prepare for the wedding. Your satisfaction is what truly makes our staff work hard. We will use your feedback to encourage our team members to continue to offer this level of service to all our guests in the future. Sincerely, Anne Guillemette, General Manager
Read more
A2ZFamily2022 wrote a review May 2022
Aurora, Canada1 contribution
Beds and room comfort first rate! Employees were helpful, pleasant, great southern Ontario hospitality. Stayed in Room #305, quiet back of hotel, great sleep AND wonderful walking, biking trail backs onto the river - boats, picnics, am jog or evening stroll! Bonus prize! Would give it a 5, along with other BW plus properties, if there was a swimming pool after a long hot basketball tournament.
Read more
Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded May 17, 2022
Dear A2Z Family, Thank you so much for your positive feedback about your recent stay with us for the basketball tournament. We're so glad you had a relaxing stay with some southern Ontario hospitality. We do say, the Welland Canal is our pool in those hot summer months, so maybe a five star rating on the next trip here. Thank you for staying with us, we greatly appreciate it and look forward to having you stay again. Sincerely,
Read more
Pat S wrote a review May 2022
Edmonton23 contributions9 helpful votes
Not COVID aware. Staff were not wearing masks. Guests in public areas were not wearing masks. Breakfast food was exposed to guests not wearing masks. Food delivery person was allowed access to elevator without wearing a mask. Room was fine and clean. Staff was good at checking. They were just lax about disease prevention.
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded May 9, 2022
Dear Guest Thank you for taking the time to leave a review and a rating about your stay with us. We thank you for sharing your concerns about covid protocols. We have always been following the Government requirements for masks, food service and social distancing. Those requirements have all been lifted for the hospitality setting. Our team members are provided the choice to continue to wear a mask or to go without a mask, as well as our guests, as it is no longer a Government mandate. We are thankful for your feedback about your stay, we hope will consider staying with us again. Sincerely,
Read more
G&L wrote a review Apr. 2022
5 contributions1 helpful vote
Great hotel right off the Welland Canal trail. Suited us very well. Pleasant and caring staff. Close to walking trail on Merritt Island. Would definitely stay here again. Lots to see on the canal in the summer months.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded May 5, 2022
Dear Guest, Thank you for taking the time to leave a review about your stay. You were out early this year enjoying the cycling trails, that's great! We appreciate your feedback about your stay and we hope you'll come cycling this way again this year. Sincerely,
Read more
Tony M wrote a review Apr. 2022
Toronto, Canada35 contributions16 helpful votes
We had to stay in Welland for a few days this past week. I needed to book several rooms over three days. I had to make several adjustments to our initial booking. The front desk staff were thorough, accurate, understanding and friendly during every discussion. Once at the hotel, every staff member was friendly and helpful, We're going back to the Best Western for our next trip to Welland.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded May 5, 2022
Tony Thank you for taking the time to write about your stay with us. I'm glad to know our team members were able to assist your many requests with ease. It is our pleasure to provide a positive and memorable service. We hope you have the opportunity to stay with us again on your next visit to Welland. Sincerely.
Read more
Kelly C wrote a review Apr. 2022
1 contribution
We needed to stay in town for a family funeral. The hotel staff was very accomodating and helpful. I called ahead to inquire about an early check-in so that we could change and prepare ourselves for the funeral and the staff was very understanding and accommodating, making this to happen for us. The room was clean, cozy and well-equipped and the beds were very comfortable. We were thrilled with our stay!
Read more
Date of stay: April 2022
Value
Service
Sleep Quality
Helpful
Share
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded Apr. 14, 2022
KellyC, Thank you for taking the time to leave a rating and review. We appreciate your feedback. Please accept our condolences for your loss. I'm glad our team was able to provide you with early check in to attend the service. We hope you have the opportunity to come again, under better circumstances. Warmest Regards,
Read more
dkhannah66 wrote a review Apr. 2022
1 contribution
Convenient location. Super clean, great smelling hotel. Plenty of parking. One of the most helpful, friendly staff members I've ever encountered. Somewhat pricey but unless you travel to Niagara Falls you won't find anything cheaper..
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded Apr. 5, 2022
Dear Guest, Thank you for taking the time to leave your first Trip Advisor review about your stay with us! We're glad you found the location convenient for your purpose of travel and had positive interactions with our team members. We appreciate your business and we hope you have the opportunity to stay again.
Read more
DjHalfman wrote a review Apr. 2022
1 contribution
I stay at this hotel during our winter work season. My room was basically a small apartment with everything you need. Very clean, great staff that will go above and beyond to do the best they can to make your stay that much more enjoyable
Read more
Review collected in partnership with Best Western
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Helpful
Share
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded Apr. 2, 2022
Dear DjHalfman Thank you for being our guest over the winter. Being away from the comforts of home can be very difficult and I'm glad you were comfortable and had everything you needed. Our team enjoys helping our guests to make their stay feel more like home. We hope you have fun and safe summer, and hopefully we'll have have the pleasure of having you stay again next winter (Todd).
Read more
Previous
123456
PRICE RANGE
US$135 - US$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western welland, welland best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Rose City Suites
LOCATION
CanadaOntarioWelland
NUMBER OF ROOMS
68
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Best Western Plus Rose City Suites
Which popular attractions are close to Best Western Plus Rose City Suites?
Nearby attractions include Welland Museum (1.1 km), Rex Hotel (0.7 km), and Welland Amphitheatre (1.1 km).
What are some of the property amenities at Best Western Plus Rose City Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Plus Rose City Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Plus Rose City Suites?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Plus Rose City Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Rose City Suites?
Conveniently located restaurants include Benedict's, Cool Licks Ice Cream Parlour, and Blue Star Restaurant.
Are there opportunities to exercise at Best Western Plus Rose City Suites?
Yes, guests have access to a fitness centre during their stay.
Does Best Western Plus Rose City Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Best Western Plus Rose City Suites?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Best Western Plus Rose City Suites?
Many travellers enjoy visiting Courthouse, Welland (1.5 km).
Is Best Western Plus Rose City Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.