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300 Prince Charles Dr S, Welland, Ontario L3C 7B3 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (41)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 21-02-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-02-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 5 hotels in Welland
Location
Cleanliness
Service
Value
Travellers' Choice
The Best Western Plus Rose City Suites hotel offers spacious non-smoking suites. Each one features a bedroom, separate living room with sofa bed and kitchenette with mini fridge, microwave and range top stove. All guests have access to our free wireless internet, fitness room, free on-site parking, and complimentary hot buffet breakfast. We have a limited quantity of a modest pot and pan sets to be used in the guest room kitchenette. Centrally located in Niagara, 20 minutes from Niagara Falls, 15 minutes from St. Catharines, 10 minutes from Port Colborne. Located next to the Greater Niagara Cycle Trail which is perfect for biking the 150km route. Hotel is also located next to the Recreational Welland Canal where you can canoe, kayak, fish, swim, paddle board, scuba dive. (bring your own equipment, hotel does not offer rental)
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Currency exchange
Non-smoking hotel
Parking
Wifi
Breakfast buffet
Vending machine
Meeting rooms
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Cable / satellite TV
Complimentary toiletries
Seating area
Separate living room
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Stovetop
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
Location
Full view
47Car recommended
Grade: 47 out of 100
15Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
300 Prince Charles Dr S, Welland, Ontario L3C 7B3 Canada
Getting there
Rental CarsSee all Welland car hire
489Reviews9Q+A56Room tips
Reviews
Traveller rating
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Popular mentions
Front desk staff are all amazing very friendly and accommodating. We were running late for check in and called to let them know. John answered and was very helpful over the phone. He even started some of the check in procedures so when we got the there the process was much faster as we were travelling with a 3 year old.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to share a review and rating about your recent stay at our hotel. I am very happy to hear our team member John was able to assist you and get you into your suite quickly. We hope you had a wonderful day, and we hope we can have the pleasure of seeing you here again soon. Sincerely,
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Hotel's Favourite
I love staying at the Welland BW and this last stay was no exception. The summers there are great as you have access right behind the hotel to the water. This time was a winter stay and it was just as lovely. The staff are always very kind and helpful and the rooms are always super clean and cozy. I love having the suite it just makes all my business travels seem like a vacation. Definitely recommend staying a this BW next time you are in the area!
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Review collected in partnership with Best Western
Date of stay: December 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Lynn Goulet, Sales at Best Western Plus Rose City Suites
Responded Dec. 15, 2020
Dear Guest, Thank you for taking the time to write a public review. We greatly appreciate guest feedback. We work hard with our team members to ensure our guests like yourself, feel comfortable and receive great service. Business travel can be difficult and we're very happy to read that you find a little R & R with us while away working. The separate bedroom and living room suite gives you just the right amount of space to relax at the end of the day, or a lovely walk along the canal like you noted. We look forward to welcoming you back soon.
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Services was fantastic, front desk attendees where very friendly courteous and helpful, location by the canal is very good and close to walking and bike paths, we appreciated access to a bike storage room, breakfast was good and well managed given Covid restrictions, house keeping staff helpful and available when needed.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded 2 weeks ago
Claude, Thank you for taking the time to share about your recent stay at our property, we appreciate your feedback as a valued guest of ours. We strive to provide the best service to our guests and happy to read your stay was no exception. We hope we can have you stay with us again to explore those bike and walking trails this summer. Warmest Regards, Lynn Goulet
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We are from Ottawa and travelled to Welland, Ontario for the funeral of a dear friend. This was our first travel and hotel stay since January 2020 and not the first trip we would have wanted. The family of the deceased recommended Rose City Suites and it was also close to the funeral home and church. The staff made things so easy for us and displayed a lot of empathy. The location beside the Old Welland Canal was superb and we plan to come back and enjoy the city under happier circumstances. We will definitely be booking Rose City Suites.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded 2 weeks ago
Dear GypsyKanata, We again would like to express our condolences to you for your loss. Thank you for trusting us with your health and safety during your first travels in over a year. Best Western hotels were the first to introduce revised cleaning protocols to ensure all high touch areas and high level of cleaning was done in every guest room to ensure everyone's safety, and we continue to follow these procedures. We do hope we can have you stay again under better circumstances, however very grateful we could assist you during this last stay. Warmest Regards, Lynn Goulet,
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our suite was really nice.love the seperate bedroom and the tv in both the living room and the bedroom .Make sure when you book room to ask for pots and pans if you plan on using the stove as there is a limited amount.Beds are super comfy rooms are spacious .Staff is very helpful .Definitly stay here again
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Date of stay: May 2021
Helpful
Response from Lynn Goulet, Guest Services / Front Office at Best Western Plus Rose City Suites
Responded May 24, 2021
Cindy, Thank you for your review and rating of your recent stay with us. We appreciate guest feedback to ensure each and every stay for you and others is a comfortable one. I will share your review with our team, I am glad you found their services helpful. Thank you for choosing Best Western, we look forward to seeing you again.
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PRICE RANGE
US$83 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western welland, welland best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Rose City Suites
LOCATION
CanadaOntarioWelland
NUMBER OF ROOMS
68
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Claim Your Listing Frequently Asked Questions about Best Western Plus Rose City Suites
Which popular attractions are close to Best Western Plus Rose City Suites?
Nearby attractions include Welland Museum (1.1 km), Rex Hotel (0.7 km), and Welland Amphitheatre (1.1 km).
What are some of the property amenities at Best Western Plus Rose City Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Plus Rose City Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Plus Rose City Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Rose City Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Rose City Suites?
Conveniently located restaurants include Benedict's, Cool Licks Ice Cream Parlour, and Blue Star Restaurant.
Are there opportunities to exercise at Best Western Plus Rose City Suites?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Rose City Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Rose City Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Best Western Plus Rose City Suites?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Best Western Plus Rose City Suites?
Many travellers enjoy visiting Courthouse, Welland (1.5 km).