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Canal Inn

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Canal Inn
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135 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Toronto, Canada
Reviewed 8 July 2015

Three female paddlers shared a room from June 26-27,2015 at Comfort Inn in Welland. Conflicting answers about availability of fridge and microwave in the room were given to two of the paddlers. One staff's answer on the phone was these appliances were on a first come first serve basis on check-in; the other answer was a yes, they would be...

1Thank Mary Ann S
Toronto, Canada
Reviewed 7 July 2015

My first time staying at this location, booking price was senior rate booked about six months in advance. The interior of this hotel needs a major make over, rooms smelled may be from old carpets. The staff tried there best to tend to our request. Changed room twice to have one with all things working. Location is good in Welland....

1Thank Lascelles S
Port Hope, Canada
Reviewed 29 June 2015

No staff available to deal with issues. Had no access to our room for 2 days except to find front desk person and have them physically come let us into our room. Breakfast was non-existent- arrived at start time but everything was empty. Good thing Tim Hortons is next door. Credit card got charged without our knowledge, before we even...

1Thank vjc1111
Reviewed 19 May 2015

This comfort inn is terrible. Do not stay here. When we arrived at the inn I noticed the window in the hallway that had been shattered the year before was still shattered. Our room that we were assigned was not cleaned, it was disgusting. We had to be put in another room. The toilets did not work and when we...

1Thank Anastasia S
Toronto, Canada
Reviewed 13 May 2015

My son and I have stayed at the comfort inn in Welland for years when we come down to visit family. I've noticed they seem to have stopped trying in the past two years. The patio doors stick and need to be repaired. A few months ago the shower tap came right off in my hand and i had to...

1Thank sandra_l_golden
London, Canada
Reviewed 25 April 2015

I found the room nice but kind of cold ... which is fine as I am always hot. Great duvet on the bed kept me toasty. There was a pile of plaster and fallen ceiling on the floor outside our door all day Saturday ... no cleaning staff??? (see photos below). They didn't make my bed (just an observation....I had...

1Thank JanetDP
Mississauga, Canada
Reviewed 8 April 2015

The hotel may be clean and the staff friendly and helpful, however the hotel room that I was assigned to #123 needs some serious redoing. The carpet, although clean is faded and well worn and so are the furniture and the fixtures. When I checked in there was no desk lamp. The lady at reception made sure she brought one...

1Thank Omar B
Niagara Falls, Canada
Reviewed 1 January 2015 via mobile

Was like a ghost town when we arrived 30 minutes early 230 and we were told no rooms were ready. Everyone was standing around not working at the front rather than cleanung rooms. They told me i had to come back at 3 for a room to be ready yet the place was dead. Also rooms are freezing. Room was...

Thank Cheryl R
Toronto, Canada
Reviewed 4 December 2014

checked in late, room was freezing, heater blowing cold air, front desk kept saying 20 minutes, after 45, he came and agreed it was cold, changed my room, now it's after midnight, new room cold as well, couldn't sleep. sink had rust, bed was not level. etc etc never never again.

Thank btomasso
Reviewed 12 October 2014

I stayed in 101 checked in late and wanted to sleep right away but next door was being loud so I get up to call the desk and there is no phone. Check in and out were nice and fast and the staff were very friendly and knowledgeable. As I walked out my room in the morning a housekeeper was...

3Thank EvanMorrison99

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  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
We are a newly renovated hotel under new ownership and management. We are 100% NON smoking, and your comfort is our #1 priority. We offer luxurious beds, cable TV, free high speed wi-fi in all the rooms and main lobby, free continental breakfast every day as well as a complimentary newspaper. We are conveniently located just minutes from downtown Niagara Falls, our state of the art Flatwater Centre (home of the Dragon Boat Championships and Pan Am Games). We are also mere minutes away from stunning hiking/cycling trails, world renowned wineries and beautiful beaches along the lake. We offer very competitive rates, and can accommodate groups as well. Our friendly and courteous staff look forward to making your next trip to Niagara a great one!!! ... more   less 

Additional Information about Canal Inn

Address: 870 Niagara Street, Welland, Ontario L3C 1M3, Canada (Formerly Canal Inn)
Region: Canada > Ontario > Welland
Price Range: $49 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Canal Inn 2*
Number of rooms: 80
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Also Known As:
Comfort Inn Niagara Falls/Welland Hotel Welland
Comfort Inn Welland
Welland Comfort Inn
Canal Inn Welland, Ontario
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Questions & Answers

Questions? Get answers from Canal Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel.”
 of 5 bubbles 267th_r_seg, 15 Aug 2016 | Read review
“Go to Best Western in Welland. Superior rooms, I mean suites for basically same rates. Great breakfast as well.”
 of 5 bubbles sandra_l_golden, 30 Dec 2015 | Read review
“For a good room choose a different hotel.”
 of 5 bubbles Follows58, 11 Aug 2015 | Read review
“View room before check in.”
 of 5 bubbles LascellesS_13, 7 Jul 2015 | Read review
“No elevator so if mobility impaired be sure to ask for main floor.”
 of 5 bubbles JanetDP, 25 Apr 2015 | Read review
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