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The Inn of Waterloo & Conference Centre

Traveller (47)
Room & Suite (15)
Dining (6)
About
Location
Cleanliness
Service
Value
The Inn of Waterloo is a re-launch of an iconic and historic hotel and conference centre in the heart of Waterloo, Ontario. Offering 155 well appointed guest rooms, meeting & conference space, centrally located to all major corporate business and short distance to events & attractions.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Centrally Located
HOTEL CLASS
Location
Full view
Reviews & more
90Reviews
61Photos
1Q+A
14Room tips
Traveller rating
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Popular mentions
We had a very pleasant room but the heating was on the fritz and it took a couple of hours to have the whole heating/ cooling unit replaced. Breakfast was a little disappointing as we arrived towards the end and some items were cold. Other travellers were complaining about their
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I am often a solo traveller for business, so having the child friendly option is not always relevant. However, since having a baby less than two years ago, this is now important when I’m finding a hotel and bringing my little one with me. I messaged them that I would need a crib
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So check in was a breeze the girl at the front desk was very nice she’s new though so I’m sure it won’t last. Staff were good to us the first night tried to do there best at helping with hooking up an xbox for us cause there TVs are not new so they don’t have HDMI hook up,
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This is a weird place. Obviously it was built a the hay day of large conferences and big wedding and events. The hotel is in the process of updating the finishing. But it still has the sprawling, cold,caverness conference hotel feel and the 1980s fixtures and furnishings. It’s
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I only chose this hotel as all (I mean ALLLLL) the hotels within the Waterloo and Kitchener area was sold out. I was on a last minute business trip to Waterloo and there was no other hotel to book at, so I booked in this one. The first room that the hotel assigned me was in
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Response from Rachel K, Guest Relations Manager at The Inn of Waterloo & Conference Centre
Responded Oct. 23, 2018
On behalf of the entire team at the Inn of Waterloo I would like to apologize for not exceeding your expectations. We will be investigating every single of the issues you had. We hope the that the upgrade to the suite went well and you were able to get the relaxation you needed. There will be follow up with the staff you encountered so that guest experiences in the future can improve. If there are further issues to be discussed, please do not hesitate to contact us.
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Photo provided by managementThe Inn of Waterloo & Conference Centre
Double
Mold and dead bugs! Really!?!
I hate spiders!
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123
Hi Eva, We are currently in the process of getting the restaurant ready to open. We hope to start with brunches very soon. Stay tuned!
0 votes
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"ask for the quiet side away from the sports teams"
"Ask for a renovated room."
"We liked the courtyard side. It was also another way to access the pool and sauna."
"Pick another hotel."
"There is a renovated section and an older section."
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PRICE RANGE
US$82 - US$135 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioRegion of WaterlooWaterloo
NUMBER OF ROOMS
155
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