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Courtyard Waterloo St. Jacobs

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Courtyard Waterloo St. Jacobs
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305 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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Sudbury, Canada
Reviewed 1 week ago NEW

This property is very near University of Waterloo, just off city limits. The property is clean and well furnished. The gym is small. Parking is free. There are laundry facilities on site. The dining area is good but they could do with more waitresses. The hotel could display the room temperature Celsius as we are in Canada!!

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Helpful?
Thank 615Joseph
Owen Sound,Ont
Reviewed 1 week ago

Had a grandson playing in a tournament at Rim park..hotel was close plus had added features of being near st Jacob village and market..nice rooms good breakfast...enjoyed weekend..close r To attractions and highways to get to anywhere Kitchner Waterloo quickly...lots to do in area.. Had craft brewery tour info and special rate...

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Thank Gordon K
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Gordon K, Thank you for such a great TripAdvisor Response. WE are vey fortunate to be in such a unique location close to the St.Jacobs Farmers Market, Outlet shopping, and highways with quick access to Waterloo and Kitchener. We look forward to welcoming you back to the area the next time your travels bring you our way! With hospitality,...

San Jose, California
Reviewed 2 weeks ago

Solid eatery/bar. There is a dining area and a bar area. Three huge screens behind the bar with an awesome and friendly bartender. A great option for a quick bite after leaving Toronto Pearson airport and heading west.

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Helpful?
Thank Dan H
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Dan H, Thank you for your response on TripAdvisor. I am glad to hear you were able to take advantage of The Bistro we have on property. While there are numerous hotels in the area, we thank you for choosing ours to stay at and look forward to welcoming you back when you are in the Waterloo/ St. Jacobs...

Hantsport, Canada
Reviewed 2 weeks ago

Very clean and comfortable room with a staff always willing to share their knowledge of things to see and do and the little extra treats from the friendly staff in the evening. Also a special thanks to our house keeper Lily. You went above and beyond and made us feel pampered. Would defin itely stay here again.

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Helpful?
Thank sanfordmk
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear sanfordmk, Thank you for taking the time to respond on TripAdvisor regarding your recent stay with us. I am so pleased to hear that you enjoyed all aspects of your stay with us. From the friendly staff and getting to meet Lilly (she is fantastic!), to the clean rooms in the hotel. While there are numerous hotels in the...

Reviewed 2 weeks ago via mobile

My employer Held our semi annual team meetings at this venue and I have to say that I was very impressed. The rooms are beautiful and the level of service from The whole staff was amazing. Would highly recommend for business and also personal!

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Helpful?
Thank Duquesa413
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Duquesa413. Thank you for such a great TripAdvisor review, I am so glad to hear you were impressed with your meeting ! We are very fortunate to have great hospitality staff that focus on the fine details! We look forward to welcoming you back to the hotel the next time your travels bring you our way ! With Hospitality,...

Niagara Falls, Canada
Reviewed 3 weeks ago via mobile

The guest service was exceptional. They both were very friendly and got us into our room quickly. The room itself was very nice with the fireplace and whirlpool tub. The room was clean and comfortable.

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Helpful?
Thank Misty R
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Misty R, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. I am so pleased to hear it was an enjoyable one! While there are numerous hotels in the area to choose from we thank you for choosing ours to stay at for your honeymoon! We look forward to welcoming...

Bolton, Canada
Reviewed 3 weeks ago

We spent 2 nights at your hotel Mar 24th and 25th to celebrate a 75th birthday. The staff at the hotel front desk, the bistro and the cleaning staff were all so wonderful and friendly to us .Our room was great, the fireplace was excellent because of the cool evening and rain.. We would visit again !!

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Thank Twoseniors2014
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Twoseniors2014, Thank you for a great TripAdvisor review! I am so glad to hear you enjoyed your stay with us. We wish you both all the best and hope to see you back for the 76th birthday! All the best from Team Courtyard Waterloo Emily MacCannell Operations Manager

New delhi
Reviewed 4 weeks ago via mobile

Stayed for few nights , a business hotel . Limited options for food. Comfortable stay . But whatever they served was good. Friendly staff. In case you need to buy basic stuff there a pantry where you can purchase .

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Helpful?
Thank shiv_gang
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear shiv_gang Thank you for your response on TripAdvisor. We are fortunate to have The Bistro on site which also sells Starbucks hot beverages. I am so glad you were able to meet some of our associates! I hope you chose to stay at with us the next time your travles bring you our way. With hospitality, Emily MacCannell Operations...

Brampton, Canada
Reviewed 4 weeks ago via mobile

I spent 2 nights here last week. The room was spacious, nice comfortable beds and had a microwave and mini-fridge. It was steps away grom St. Jacob's market and outlet mall. Beautiful decor in the lobby.

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Thank Ramona C
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Ramona C, Thank you for your TripAdvisor response. We are fortunate to have our rooms equipmed with microwaves and a mini-fridge. I am so glad to hear you were able to enjoy what our area offers. We look forward to welcoming you back to the area the next time your travels bring you to Waterloo. With hospitality, Emily MacCannell...

Montreal, Canada
Reviewed 4 weeks ago

I stayed there for a week in march 2017, It's a very good hotel. Rooms were clean and the service was great. Not much to do around in the winter time. Nice restaurant in the lobby. Will stay there again.

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Helpful?
Thank 775hubertg
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear 775hubertg. Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. I am so pleased to hear it was an enjoyable one! While there are numerous hotels in the area to choose from we thank you for choosing ours to stay at. We look forward to welcoming you back the next...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Marriott Waterloo St Jacobs (formerly the Best Western Plus St Jacobs Country Inn) has been recently renovated & features the Bistro Restaurant serving made-to-order breakfast (6am - 10am) & dinner (5pm - 10pm) daily. Lunch available Saturdays. Also features a full-service bar. All guest rooms have a small fridge, microwave, coffee maker, hair dryer, iron and ironing board. ... more   less 

Additional Information about Courtyard Waterloo St. Jacobs

Address: 50 Benjamin Rd, Waterloo, Ontario N2V 2J9, Canada
Region: Canada > Ontario > Region of Waterloo > Waterloo
Price Range: $144 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Waterloo St. Jacobs 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Plus St. Jacobs Country Hotel Waterloo
Waterloo Best Western St Jacobs
Best Western St Jacobs Country Inn Hotel Waterloo
Best Western St Jacobs Country Inn Waterloo
Best Western Waterloo
Country Inn Waterloo
Waterloo Country Inn
Best Western Saint Jacobs Country Inn Hotel Waterloo
Courtyard Waterloo St. Jacobs Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Waterloo St. Jacobs staff and other travellers.
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Questions? Get answers from Courtyard Waterloo St. Jacobs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 1st floor which was fine. Rooms are spacious.”
sanfordmk, 6 Apr 2017 | Read review
“The jacuzzi rooms are lovely.”
LL44, 19 Feb 2017 | Read review
“King bed suite is worth the price!”
saravb40, 5 Jan 2017 | Read review
“311 was a great room on the feront side of the hotel!”
The_Pool_God, 29 Dec 2016 | Read review
“For a couple the Studio with a fireplace was so relaxing.”
billsN9785JN, 9 Nov 2016 | Read review
5 of 5