We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Four Points by Sheraton Waterloo-Kitchener

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Four Points by Sheraton Waterloo-Kitchener
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

215 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 210: English reviews
Start your review of Four Points by Sheraton Waterloo-Kitchener
 Click to rate
Reviewed 2 days ago NEW

Nothing really stood out for us. The suite we were in was a bit on the small side. The bathroom was pretty small. Upon check-in we weren't told where the pool was or where the elevators were or what the wifi password was. The room was pretty clean and the bed was super comfy. There was no extra bedding for...

 Report
Helpful?
Thank Janine B
Toronto, Ontario, Canada
Reviewed 1 week ago

First, let me say that I writing about the hotel I booked under the name of Destination Inn but has the sign out front for Best Western. My two sons and I stayed there April 6-9th. Unfortunately, my son received 20 bites all around his shoulder and neck after staying there and they were extremely itchy and swollen. We left...

 Report
Helpful?
1Thank Barbara B
Hamilton, Canada
Reviewed 1 week ago

Let me preface this review by stating that I travel a lot and have stayed in many different types of hotels/motels so I think I have a fairly decent grasp on expectations in a property. My group booked into this property from April 7-10. At the time we booked, it was a Four Points, but has since become Destination Inn...

 Report
Helpful?
1Thank hcopter
Vancouver, Canada
Reviewed 3 weeks ago

Called Destination now, but has Best Western signs out front because they are about to change names again. Very comfortable beds with great pillows. Walls and doors are a bit thin and you can hear everything happening around you. For some strange reason their breakfast stopped at 9:30am. When we showed up at 9:45 they almost told us 'tough luck'...

 Report
Helpful?
Thank b l
Mississauga, Canada
Reviewed 26 February 2017 via mobile

Now called Destination Inn but looks like a Four Points - same decor and lay out. Desk staff were nice and helpful. There was a mix up with my reservation but they handled it well and I ended up with an upgrade. Got a room with a jacuzzi bath right next to the bed! It was fun to try but...

 Report
Helpful?
Thank myroes
St. Catharines, Canada
Reviewed 18 February 2017

Check in was a challenge, the agent was very confrontational, I gave my credit card details to hold the room when I booked and explained that my husband would pay in cash on arrival, we then asked that the $200 deposit be paid in cash too but the agent insisted on putting a hold on the credit card until we...

 Report
Helpful?
1Thank deniseweller9
St Thomas,ON
Reviewed 5 February 2017

Got to hotel which was supposed to be Four Points Sheraton and it was not as it was a Destination inn which did not start things off right for me as it was disappointing. Got to room and it was a king suite instead of two queen suite so had to move, second room was dirty and big stain on...

 Report
Helpful?
Thank blockparent
Reviewed 5 January 2017 via mobile

Clean, comfortable, excellent location. Just minutes from the highway and seconds to the mall and restaurants. This hotel is very affordable. Pool, free wifi and parking. Rooms include mini fridge and microwave. Will stay here again.

 Report
Helpful?
Thank Dilynn74
Ottawa, Canada
Reviewed 4 January 2017

Hotel nice, rooms typical, staff okay. But charging $10.00 to park in the lot, not acceptable. So you save on a room deal but then pay to park. This is not Toronto, no airport nearby that I need to park and fly. We will not return based on this. Pool nice, but the parking charge is a sore spot, this...

 Report
Helpful?
2Thank JJ1959
Reviewed 24 December 2016

This is the second time I picked this hotel for 10-day stay on Christmas holiday. Nice clean room is the reason why I stay again. The front desk staff are fantastic friendly when I inquired about parking spot fee and breakfast voucher. Especially " Lauren" she kindly shared me the custom of traditional christmas food. Definitely I'll stay in this...

 Report
Helpful?
Thank Grace L

33 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (10)
Viewed
Bathroom (2)
Viewed
Room/Suite (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (3)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (2)
Viewed
Dining (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Waterloo hotels
2.3 km away
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
4.0 km away
Delta Hotels Waterloo
Delta Hotels Waterloo
#2 of 9 in Waterloo
268 reviews
2.1 km away
Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
Show Prices
Show Prices
Show Prices
2.1 km away
Courtyard Waterloo St. Jacobs
2.8 km away
Comfort Inn Waterloo Ontario
1.0 km away
The Inn of Waterloo & Conference Centre
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Honest, Uncomplicated,Comfort is key at the Four Points by Sheraton Waterloo-Kitchener. Comfort reigns in our modern suites and rooms, where our guests enjoy high-end amenities including complimentary high-speed Internet, large flat-screen televisions, free local calls, plush pillow-top mattresses, a mini-fridge, and many more comforts of home. Location is key to a hotel’s popularity and our proximity to the Village of St. Jacobs and other enticing Southern Ontario attractions make our hotel the ideal destination. Travellers will love our Waterloo, Ontario hotel's central location in the Waterloo region, just minutes from Waterloo’s Technology Park, RIM Park, and both Universities. ... more   less 

Additional Information about Four Points by Sheraton Waterloo-Kitchener

Address: 547 King St N, Waterloo, Ontario N2L 5Z7, Canada (Formerly Destination Inn)
Region: Canada > Ontario > Region of Waterloo > Waterloo
Price Range: $100 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Four Points by Sheraton Waterloo-Kitchener 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Priceline, Hotels.com, HotelsforEveryone, Hotwire, TripOnline SA and HotelQuickly so you can book your Four Points by Sheraton Waterloo-Kitchener reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Destination Hotel Waterloo
Destination Inn Waterloo
Four Points By Sheraton Waterloo-Kitchener Ontario
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Waterloo-Kitchener staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Four Points by Sheraton Waterloo-Kitchener staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are probably quieter.”
bl634, 3 Apr 2017 | Read review
“2 Queen plus sofa bed is a nice room”
blockparent, 5 Feb 2017 | Read review
“room on fifth floor north corner”
gregorymo, 5 Dec 2016 | Read review
“book a king suite if they are available we offered to pay upgrade but they soldout.”
wildcountry1, 5 Dec 2016 | Read review
“Away from party goers”
A6963QValanb, 13 Oct 2016 | Read review
5 of 5