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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs

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Traveller (61)
Room & Suite (75)
Dining (21)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“outlet mall”(57 reviews)
“farmers market”(61 reviews)
“st jacobs”(36 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (362)
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Traveller rating
227
95
24
8
6
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Time of year
LanguageEnglish
227
95
24
8
6
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All reviewsoutlet mallfarmers marketst jacobswet barthe general managernice indoor poolincluded in the room ratecomfortable bedshard boiled eggsyogurtlocation was perfectright next doorhotel is locatedsmall fridgeking bedroom was spotlesswould recommend this hotel to anyone
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1 - 5 of 360 reviews
Reviewed 12 April 2018

We stayed here with a group of ten rooms. Everyone was very impressed with everything about their stay. Great rooms, lovely breakfast, and super accommodating and friendly staff. The complimentary meeting room was just the icing on the cake. It allowed us to quietly get...More

1  Thank traveller19792018
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 14 April 2018

Dear traveller19792018, Thank you for the 5 Star review complimenting the Hotel. Your feedback regarding the rooms, breakfast and staff is greatly appreciated, We endeavor to make improvements to ensure the continued satisfaction of all our guests. Next time please try our indoor heated water...More

Hotel's Favourite
Reviewed 24 January 2018

We stayed only one night but it was a lovely stay. Room was very clean and comfortable. Had a microwave and a fridge and television had many channels to choose from :) We were given an upgraded room on check in as my husband was...More

Thank wendysboys
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 25 January 2018

Dear wendysboys, Thank you for the 5 Star review and your comments. Your detailed feedback regarding Hotel's amenities, cleanliness, location & service is greatly appreciated. We endeavor to make improvements to ensure the continued satisfaction of all our guests. We hope to welcome you back...More

Reviewed 12 April 2018

Holiday Inn in St Jacob’s is a great hotel in a great location and I cannot say enough good things about the service provided, especially by Nick the manager. He went above and beyond to make sure my family was taken care of. We will...More

Thank BillyBob047
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 14 April 2018

Dear BillyBob047, Thank you for the 5 Star review complimenting the Hotel. Your feedback is greatly appreciated, We endeavor to make improvements to ensure the continued satisfaction of all our guests. We hope to welcome you back again soon!! Thank You! Warm Regards, The Management-...More

Reviewed 8 April 2018

This is hotel is in a quiet , low-traffic area. Very peaceful. we stayed here for a week, free hot breakfast everyday. It has laundry at the ground floor and a pool, plus Tuesday evening light dinner or snack. Coffee and hot choco and hot...More

Thank ric1215
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 10 April 2018

Dear ric1215, Thank you for the 5 Star review. Your detailed feedback regarding the Location, Laundry Facility, Free Breakfast, Swimming Pool, Complimentary Snacks on Tuesdays, Coffee & Hot Water 24/7 and overall stay is greatly appreciated. We endeavor to make improvements to ensure the continued...More

Reviewed 27 March 2018

I give this hotel 5 star Room and hotel extremely clean Front staff very welcoming Room was very well appointed with coffee/tea maker, fridge, micro wave, with a wet bar, safe, comfortable sofa, king size bed with both soft and firm pillows I highly recommend...More

Thank DDR-Ontario
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 29 March 2018

Dear DDR-Ontario, Thank you for the 5 Star review complimenting the Hotel. Your feedback regarding the Cleanliness, Location, Amenities and our property is greatly appreciated, We endeavor to make improvements to ensure the continued satisfaction of all our guests. Next time please try our indoor...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$107 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$107 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (61)
Room & Suite (75)
Dining (21)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
beatroot
August 23, 2017|
AnswerShow all 2 answers
Response from Naushad | Property representative |
hello..thank you for inquiry. unfortunately we do not have a nite time bar. see you soon
0
Votes
walt d
August 20, 2015|
AnswerShow all 2 answers
Response from Naushad | Property representative |
Only service animals.
0
Votes
walt d
August 20, 2015|
AnswerShow all 3 answers
Response from Elaine P | Reviewed this property |
Not really sure, best to contact the hotel directly.
0
Votes
Room Tips
"went you area member you have more provilege."
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"stay on 6th floor"
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"South rooms face town North rooms face rural farms"
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"Pick a corner room for peace and quiet..."
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