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Sheraton Parkway Toronto North

642 reviews
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Traveller (140)
Room & Suite (68)
Dining (15)
Overview
  • Excellent31%
  • Very good33%
  • Average19%
  • Poor9%
  • Terrible8%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Parkway Toronto North
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (642)Write a Review
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All reviewssheraton parkwaythe club loungeconference facilitiessheraton hotelsspg memberunderground parkingconference centercanada's wonderlandking suitecrave restaurantshower stallindoor pooltoronto northtim hortonshealth clubcoffee makertoronto area
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1 - 5 of 621 reviews
Reviewed 6 days ago via mobile

Check in was handled beautifully. After a minor incident was handled, our stay was fine. The property is well kept and the staff are great. We were pleasantly surprised after reading the mediocre ratings left by other guests. The concierge lounge is clean, well stocked...More

Thank Fawn H
Response from SHParkway, Guest Experience Ambassador at Sheraton Parkway Toronto NorthResponded 3 days ago

Good morning, Thank you so much for leaving such a kind review. We always strive to exceed expectations and I am so glad we were able to do that with you. We look forward to seeing you again in the future! Warm regards, Melissa

Hotel's Favourite
Reviewed 24 October 2017

I was a guest and a speaker at a conference held at the Sheraton from Monday May 29, 2017- Thursday June 1, 2017. My stay was fantastic, your staff of Ashor , Nanooh ,Alex, Grace and Karen at the front desk was over the top!!...More

Thank twa4ever
Response from SHParkway, Guest Experience Ambassador at Sheraton Parkway Toronto NorthResponded 26 October 2017

Good morning twa4ever, Thank you very much for your review. I will be sure the staff members mentioned receive the recognition they deserve for going above and beyond to stand out to you! As for the pool, I would like to deeply apologize about those...More

Reviewed 1 week ago

The front desk is very friendly and room is clean. However, the swimming pool is small and allow private swimming lessons from around 11am to 5pm. There is a pool rule that no street clothes at pool side. The parents of the swim students sat...More

Thank dorothychun
Response from SHParkway, Guest Experience Ambassador at Sheraton Parkway Toronto NorthResponded 1 week ago

Good afternoon, I know you have been in communication with myself, along with the general manager. We have clarified the issue and given you all the tools to feel safer at our hotel, including the security manager's direct phone number. I can assure you that...More

Reviewed 2 weeks ago

Very friendly and professional front desk. Nice, clean and inviting lobby area. Lots of room to sit in lobby lounge and enjoy a full Starbucks location. We met a family member there for supper at Crave (off the lobby) - very friendly service but the...More

Thank CdnFullofWanderlust
Response from SHParkway, Guest Experience Ambassador at Sheraton Parkway Toronto NorthResponded 1 week ago

Good afternoon, Thank you for reviewing your stay! I am glad you found it to be comfortable and inviting. I would like to apologize about the cleanliness issues you experienced - this is not typical and we do take these things very seriously. Please know...More

Reviewed 2 weeks ago

The customer service was excellent, especially during the busy holiday season. I also appreciate that they were flexible with the checkout time at no extra charge. The room was spacious and very clean. I absolutely love that there is a Starbucks inside the hotel that...More

Thank kats433
Response from SHParkway, Guest Experience Ambassador at Sheraton Parkway Toronto NorthResponded 2 weeks ago

Good morning! I would first like to wish you a happy new year, and to thank you for reviewing your stay at our hotel. I can appreciate your comments regarding the room service charges, so I will be sure to pass these comments along for...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$106 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (140)
Room & Suite (68)
Dining (15)
Pool & Beach (4)
Hotel & Grounds (57)
Bathroom (17)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Questions & Answers
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Carol M
11 June 2017|
AnswerShow all 4 answers
Response from nidm2017 | Reviewed this property |
the hotel doesn't provide such service directly. But there are tours which may be arranged to pick you up from hotel. the front desk may give you some suggestion
1
Vote
slprhonda
2 October 2016|
AnswerShow all 7 answers
Response from Dallas3100 | Reviewed this property |
There is no hotel operated shuttle from Toronto airport to Hotel. There are Limo services that can be arranged by the hotel for a fixed amount. I have to laugh about the thought of bed bugs in this hotel. I have been coming... More
1
Vote
slprhonda
2 October 2016|
AnswerShow all 6 answers
Response from HoiWong | Reviewed this property |
There is no shuttle service between the hotel and the airport. The hotel is quite far away from the airport and there is no easy or inexpensive way to get there. After all, the hotel is in another city! Calling a taxi is the... More
0
Votes
Room Tips
"Suites are worth it with a whirlpool!"
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"We had a king room suite in the York Tower. It was not bad, but we could here the room above us, which was..."
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"There are two towers with rooms and one is very close to the front desk so it's more convenient."
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"The hotel did have club rooms available and I was able to enjoy this service and it was excellent and worth..."
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