We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Pembroke Inn & Conference Centre

Save
Share
1 International Dr ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6W5 Canada
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.com
US$113
View deal
Hotels.comUS$113
Booking.comUS$113
TravelocityUS$113
PricelineUS$113
Orbitz.comUS$113
Lol.travelUS$157
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (60)
Room & Suite (71)
Pool & Beach (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 10 hotels in Pembroke
Location
Cleanliness
Service
Value
Travellers' Choice
Centrally located at the intersection of Hwy 41 & Hwy 17 in The Ottawa Valley, Best Western Pembroke Inn & Conference Centre is a FULL SERVICE hotel. With an on-site restaurant, fitness centre and over 9,000 square feet of conference space it's no surprise to learn this is the largest hotel & conference facility between Ottawa and North Bay. To contact our supreme guest service team call today Toll Free: 800 567 Best (2378).
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Canoeing
Game room
Hiking
Horseback riding
Mini golf
Aerobics
Billiards
Bowling offsite
Canoeing offsite
Fishing
Patio
Walking tours
Water park offsite
Children's television networks
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Kitchenware
Flatscreen TV
Radio
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French
509Reviews1Q+A69Room tips
Traveller rating
  • 251
  • 154
  • 57
  • 26
  • 21
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Pat S wrote a review Nov. 28
Timmins2 contributions
Went to a funeral in Pembroke. The staff was very helpful. Very pleasant stay. Place was booked but had one room left. It was exactly what we were used too. Very clean and little extras like coffee etc. enjoyed our stay
Read more
Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Diane and Dave wrote a review Feb. 2022
Verona, Canada38 contributions7 helpful votes
Hotel's Favourite
We stayed here during a motorcycle tour of the area in October. COVID policies were in place, and the hotel, and room are exceptionally clean. We enjoyed delicious meals, and excellent service in the restaurant. In fact, service in all areas of the hotel was absolutely amazing, all of the staff we encountered were helpful, friendly, and attentive. An unexpected bonus was the extremely comfortable bed, and best sleep ever!! So much so that we inquired at the hotel where we could buy the BW mattress. Staff connected me to Lisa Stanfield, Assistant Manager who without hesitation said we can purchase through the hotel. Lisa made all the arrangements, and I am happy to report we now have the amazing BW bed and bedding at home. A very special thank you to Lisa for going above and beyond for her guests!
Read more
Date of stay: October 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lisa Stanfield, General Manager at Best Western Pembroke Inn & Conference Centre
Responded Feb. 10, 2022
Hi Diane and Dave Thank you so much for taking the time to post such a great review. We certainly do have an amazing team here at our property and we are happy to hear that your stay was so comfortable. You are not the first guest to comment on our amazing beds! I was glad that I could help you with the purchase and that you are very happy with your mattress set at home and are getting amazing sleep time. Our team look forward to welcoming you back to the hotel once spring hits and you are able to get back on your bikes. P.S. We have an amazing new menu coming soon for you to enjoy!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nancybrooks345 wrote a review Nov. 8
South River, Canada2 contributions
We were extremely pleased with our stay. The room was very clean and well laid out. Very comfortable bed - great sleep! Breakfast was excellent - everything cooked just the way we wanted. An added bonus was the beautiful pool! would definitely come again!!
Read more
Date of stay: October 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lisa Stanfield-Goddard, General Manager at Best Western Pembroke Inn & Conference Centre
Responded 2 weeks ago
Hi Nancy. Thank you so very much for posting this amazing review. Our beds are certainly comfy and we have had a number of guest purchase them for their homes because they loved them so much! Our pool is a huge hit with families and the walk out rooms to the pool area are in high demand. I will pass your review onto all of the departments. Hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2022PatDC3 wrote a review Oct. 2022
1 contribution
Friendly and efficient service. The staff could not do enough for me. The restaurant and bar area offered excellent food, and the staff again were top notch. The hotel itself was very clean and the beds were comfortable.
Read more
Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lisa Stanfield-Goddard, General Manager at Best Western Pembroke Inn & Conference Centre
Responded Oct. 15, 2022
Dear 2022PatDC3 Thank you so much for posting this great review of our property. We certainly have an amazing team here in all areas of the hotel and we are glad to hear that their dedication to our property and guests has not gone unnoticed. We have recently received the Ottawa Valley Chamber of Commerce 2022 Hospitality Award that recognizes the amazing property, services and staff. We hope to welcome you back during your next visit to the Ottawa Valley.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tipot2008 wrote a review Oct. 2022
1 contribution
it should be easier to book a room without a credit card,i been affected by the covid situation and had to give up my credit card and it is impossible to reserve a room so very hard to make plan on a trip
Read more
Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lisa Stanfield-Goddard, General Manager at Best Western Pembroke Inn & Conference Centre
Responded Oct. 15, 2022
Hello tipot2008 Thank you for taking the time to post such a great review. We are happy to hear that we made the check in process as seamless as possible for you. We look forward to welcoming you back on your next visit to the Pembroke area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tomlogan001 wrote a review Oct. 2022
St. Catharines, Canada16 contributions19 helpful votes
Excellent hotel. Staff is amazing. Restaurant has a wide variety of food and drink. Restaurant staff is very nice and the service was excellent. The fitness center is very good and the staff is very friendly.
Read more
Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lisa Stanfield-Goddard, General Manager at Best Western Pembroke Inn & Conference Centre
Responded Oct. 15, 2022
Hi Tom Thank you for your kind works regarding your recent stay with us. It is always great to welcome you back to the property. Our entire team here work very hard to ensure that all our guests feel welcome while staying with us and we are happy to hear that all your interactions with our staff left you with a positive impression. We have a great new menu in Westwinds and we are glad to hear that you enjoyed the wide variety of food and drinks that we provide. Thank you again and we look forward to welcoming you back on your next stay with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Connie123ABC wrote a review Sep. 2022
Ottawa, Canada1 contribution
We have stayed there 2 times now within a month and the staff are very friendly, it's mostly wheelchair accessible. They have first floor rooms available. The accessible washroom have a shower bench. The restaurant is nice, lots of variety of foods. I recommend staying at this hotel.
Read more
Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lisa Stanfield-Goddard, General Manager at Best Western Pembroke Inn & Conference Centre
Responded Oct. 15, 2022
Hello Connie123ABC Thank you so much for taking the time to post a review regarding your recent stay with us. We are so happy to hear that you were comfortable in our accessible room. We certainly have an amazing team here that always work hard to ensure that all of guests have a great stay with us. Our restaurant has just introduced a new menu and we always love to receive feedback about the food and service. We hope to see you again the next time you find yourselves in the Pembroke area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
409mina wrote a review Sep. 2022
1 contribution
This hotel is very comfortable and clean. Breakfasts are excellent, staff is friendly. There's a pool and hot tub as well as a pool table in the front lobby. The restaurant is good, especially the breakfasts as they are full hot breakfast included with you stay. There's also a well stocked bar. Overall a very good experience, definitely recommend.
Read more
Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lisa Stanfield, General Manager at Best Western Pembroke Inn & Conference Centre
Responded Sep. 24, 2022
Hello 409mina Thank you for taking the time to post an amazing review! We do indeed have many amenities and it is always great to see our guests take advantage of them during their stay. Thank you for the great recommendation. We hope to welcome you back the next time you find yourself in the Pembroke area. Lisa Stanfield-Goddard
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
khesse7061 wrote a review Aug. 2022
1 contribution
Great hotel located near many fun sites. We can’t wait to come back. The staff treated us like family. Great food, pool and gym clean and well staffed. The rooms were spacious with fridge and microwave
Read more
Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lisa Stanfield, General Manager at Best Western Pembroke Inn & Conference Centre
Responded Sep. 1, 2022
Hi Khesse7061 Thank you for the amazing review. It is always nice to hear from our guests that we have succeeded in making them feel at home and that we have provided a relaxing environment for them. We certainly have an wonderful team here and it is great to hear that our guests can see just how much our staff enjoy being part of our Best Western family. We look forward to welcoming you back the next time you are in the Pembroke area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
W W wrote a review Aug. 2022
United States2 contributions
quaint hotel in a small area that has restaurant inside and nearby. the staff here were excellent as well as the room. the food was good and so were the people working there when we needed help with anything.
Read more
Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Lisa Stanfield, General Manager at Best Western Pembroke Inn & Conference Centre
Responded Sep. 1, 2022
Hello Camper 11376425080 Thank you for taking the time to post such a great review. Our staff take pride in our property and it is always great to hear from our guests that we have succeeded in making their stay everything they expected. Our restaurant has just introduced a new menu and it has been well received by our guests. We hope to see you again if you find yourself in the Pembroke area. Safe travels.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$121 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western pembroke, pembroke best western
LOCATION
CanadaOntarioPembroke
NUMBER OF ROOMS
88
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Best Western Pembroke Inn & Conference Centre - UPDATED 2022 Prices, Reviews & Photos (Ontario) - Hotel - Tripadvisor

Frequently Asked Questions about Best Western Pembroke Inn & Conference Centre
Which popular attractions are close to Best Western Pembroke Inn & Conference Centre?
Nearby attractions include Hugli's Blueberry Ranch & Country Gift Store (5.6 km), Pembroke Waterfront Park (3.3 km), and Pembroke Heritage Murals (3.6 km).
What are some of the property amenities at Best Western Pembroke Inn & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Pembroke Inn & Conference Centre?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Pembroke Inn & Conference Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Pembroke Inn & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Pembroke Inn & Conference Centre?
Conveniently located restaurants include The Nook Creperie Inc., Joes Family Pizzeria, and Ullrich's on Main.
Are there opportunities to exercise at Best Western Pembroke Inn & Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Pembroke Inn & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Pembroke Inn & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Pembroke Inn & Conference Centre?
The staff speaks multiple languages, including English and French.
Does Best Western Pembroke Inn & Conference Centre have any great views?
Yes, guests often enjoy the city view available here.