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Best Western Pembroke Inn & Conference Centre

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1 International Dr ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6W5 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (60)
Room & Suite (101)
Pool & Beach (7)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 10 hotels in Pembroke
Travellers' Choice
The Ottawa Valley’s largest "All Indoor Recreational FULL SERVICE Hotel" and Conference Centre….with controlled & monitored indoor corridors, indoor salt water pool with whirlpool, 6000 Sq. Ft. Fitness Centre (free to hotel guests), restaurant and lounge, huge fireplace Lobby, and over 9,000 square feet of conference space – all under one roof. The modern guest rooms and suites are bright & spacious with comfortable seating and beds, including many extra amenities such as 32” LCD TVs. Room types include Leisure, Poolside, Fireplace, and Executive suites.
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Location

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Contact
1 International Dr ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6W5 Canada
Getting there
Ottawa Intl Airport125 kmSee all flights
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470Reviews1Q+A66Room tips
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Popular mentions
dagenais1 wrote a review Sep. 15
Rockland, Canada5 contributions
We attended a special wedding recently on a family property outside of Pembroke. The Best Western Pembroke Inn & Conference Centre accommodated many of our family members. The service was superior with staff responsive and attending to all of our requests. The rooms were spacious and clean - the restaurant was convenient with excellent service, and extensive menu options. A special note of appreciation goes to Brandy with guest services and sales; and Lisa at the front desk; and Lori in the restaurant. Very professional. We highly recommend this hotel for all forms of travel.
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Date of stay: September 2021
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Room Tip: Make a request to front desk staff :)
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Stella G wrote a review Aug. 2021
Ottawa, Canada2 contributions1 helpful vote
Hotel's Favourite
Our stay at the Best Western was absolutely fabulous. We were there for our 40th anniversary and were made to feel very special. We will absolutely going back. We found the room to be comfortable and clean and I had the best sleep that I have had in a long time. The grounds are beautiful and we enjoyed sitting in the gazebo and swimming in the huge indoor pool. All covid guidelines were followed which is very important to us. Overall a great hotel with great staff. I would recommend staying there if you are in the area. We plan to make this an annual place to go for our anniversaries in the future.
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Review collected in partnership with Best Western
Date of stay: August 2021
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Response from Meghan James, Owner at Best Western Pembroke Inn & Conference Centre
Responded 2 weeks ago
Hi Stella G, Happy Anniversary! Thank you so much for letting us share in this special occasion. We are thrilled you chose our hotel to celebrate. I also LOVE the idea of you coming back each year to celebrate with us. We appreciate you taking the time to provide us with such a great review, and we look forward to seeing you next year for your anniversary celebration! Thank you, Meghan
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Paul M wrote a review Sep. 9
2 contributions
Six of us stayed at this hotel for an ATV trip and couldn't have enjoyed it more. The staff was extremely accommodating, especially in the times we are in. The hotel manager, Lisa, checked in with us every day to make sure our stay was enjoyable and made us feel so welcome. She made us feel like her friends more so then guests!! The package included breakfast and dinner, which was awesome. We got to know the head chef, John, who was also extremely accommodating as well. He had a great friendly personality just like Lisa. The food was awesome, and the servers were exceptional. The hotel was very clean. A special thanks to Lisa and John for making this trip much more enjoyable then we expected.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Meghan James, Owner at Best Western Pembroke Inn & Conference Centre
Responded 3 days ago
We love hearing about how our amazing team made your stay even better. We are so lucky to have Lisa and Jon as part of our management team, they both love interacting with our guests and go above and beyond for them! Your group was such a pleasure to host, you were all so friendly, kind, and understanding during your stay, and it means a lot to have such a kind review from you. We will be sure to pass along to our team! Looking forward to your next visit. Meghan
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Michele C wrote a review Sep. 9
Fenelon Falls, Canada2 contributions
Everything was perfect for our two day stay. The room smelled fresh, the linens were fresh, clean and crisp. The hotel was welcoming, super clean and practised safe procedures and cleaning. My hotel stay was part of the reason why I enjoyed my Atv riding holiday so much.
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Date of stay: September 2021
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Response from Meghan James, Owner at Best Western Pembroke Inn & Conference Centre
Responded 4 days ago
Thank you southrockequipment! What an amazing review! we have tried so hard during the pandemic to ensure our whole property was clean, welcoming and safe for our guests, so we are so happy to hear that you enjoyed your stay, and our hard work has paid off! We just recently started offering ATV packages, as we are right by the trails, and we absolutely love hosting you guys. You are all so friendly and kind, and just a joy to serve! We can't wait to have you back again for your next ATV adventure! Meghan
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ver560 wrote a review Sep. 2
Petawawa, Canada1 contribution
Booked the room for my son. Everything was great, staff went above and beyond, especially Jen! Small issue arose that Jen quickly rectified :) Was allowed to check in early which was really appreciated.
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Review collected in partnership with Best Western
Date of stay: August 2021
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Response from Meghan James, Owner at Best Western Pembroke Inn & Conference Centre
Responded 1 week ago
Hello ver560, Thanks for the GREAT review! we appreciate you taking the time to give us such a good shout out! Jennifer is amazing, and she is a true asset to our team. We will be sure to pass along your review to her! We hope to see you again soon, Meghan
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Frequently Asked Questions about Best Western Pembroke Inn & Conference Centre
Which popular attractions are close to Best Western Pembroke Inn & Conference Centre?
Nearby attractions include Hugli's Blueberry Ranch & Country Gift Store (5.6 km), Pembroke Waterfront Park (3.3 km), and Pembroke Heritage Murals (3.6 km).
What are some of the property amenities at Best Western Pembroke Inn & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Pembroke Inn & Conference Centre?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Pembroke Inn & Conference Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Pembroke Inn & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Pembroke Inn & Conference Centre?
Conveniently located restaurants include The Nook Creperie Inc., Joes Family Pizzeria, and Ullrich's on Main.
Are there opportunities to exercise at Best Western Pembroke Inn & Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Pembroke Inn & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Pembroke Inn & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Pembroke Inn & Conference Centre?
The staff speaks multiple languages, including English and French.
Does Best Western Pembroke Inn & Conference Centre have any great views?
Yes, guests often enjoy the city view available here.