Best Western Pembroke Inn & Conference Centre
1 International Dr ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6W5 Canada
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 12 hotels in Pembroke
Location
Cleanliness
Service
Value
Travellers' Choice
Centrally located at the intersection of Hwy 41 & Hwy 17 in The Ottawa Valley, Best Western Pembroke Inn & Conference Centre is a FULL SERVICE hotel. With an on-site restaurant, fitness centre and over 9,000 square feet of conference space it's no surprise to learn this is the largest hotel & conference facility between Ottawa and North Bay. To contact our supreme guest service team call today Toll Free: 800 567 Best (2378).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Canoeing
Game room
Hiking
Horseback riding
Mini golf
Aerobics
Billiards
Bowling offsite
Canoeing offsite
Fishing
Patio
Walking tours
Water park offsite
Children's television networks
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Kitchenware
Flatscreen TV
Radio
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French
Location
1 International Dr ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6W5 Canada
Getting there
Rental CarsSee all Pembroke car hire
Nearby restaurants
The Nook Creperie Inc.
354 reviews3.1 kmFrench
Joes Family Pizzeria
166 reviews2.9 kmItalian
Ullrich's on Main
158 reviews2.9 kmGerman
The Courtyard Bistro
120 reviews3 kmContemporary
See all nearby restaurantsNearby attractions
Hugli's Blueberry Ranch & Country Gift Store
72 reviews5.6 kmRanches
Pembroke Waterfront Park
21 reviews3.3 kmParks
Pembroke Heritage Murals
27 reviews3.6 kmPoints of Interest & Landmarks
Champlain Trail Museum and Pioneer Village
26 reviews3.7 kmSpeciality Museums
See all nearby attractions536Reviews1Q+A70Room tips
Reviews
Traveller rating
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The staff was rude, they have treated our kids with disrespect and had the most rediculous policies especially for hockey teams. Never stay here if you want your kids to enjoy their hockey tournament or you want your family to have a good time. If I could write more bad about how we were treated I would.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: The hotel management was militant and made kids cry
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
We stayed here during a motorcycle tour of the area in October. COVID policies were in place, and the hotel, and room are exceptionally clean. We enjoyed delicious meals, and excellent service in the restaurant. In fact, service in all areas of the hotel was absolutely amazing, all of the staff we encountered were helpful, friendly, and attentive. An unexpected bonus was the extremely comfortable bed, and best sleep ever!! So much so that we inquired at the hotel where we could buy the BW mattress. Staff connected me to Lisa Stanfield, Assistant Manager who without hesitation said we can purchase through the hotel. Lisa made all the arrangements, and I am happy to report we now have the amazing BW bed and bedding at home. A very special thank you to Lisa for going above and beyond for her guests!…
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Date of stay: October 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lisa Stanfield, General Manager at Best Western Pembroke Inn & Conference Centre
Responded Feb 10, 2022
Hi Diane and Dave Thank you so much for taking the time to post such a great review. We certainly do have an amazing team here at our property and we are happy to hear that your stay was so comfortable. You are not the first guest to comment on our amazing beds! I was glad that I could help you with the purchase and that you are very happy with your mattress set at home and are getting amazing sleep time. Our team look forward to welcoming you back to the hotel once spring hits and you are able to get back on your bikes. P.S. We have an amazing new menu coming soon for you to enjoy!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife, brother in-law and myself stayed for 3 nights and found the manager ( Jessica) and staff to be very friendly and professional in their daily activities. One day I came inside from having a smoke and found the stairwell to be very quiet ( I was suffering from ear and neck pain ) I sat on the step, removed my hat and in an instant a woman named Brandy was standing in front of me asking if I was alright because she saw me on the camera. I felt impressed that she acted and didn't wait to see what might have happened had I needed some sort of aid. There was one door which to my surprise slammed very hard when I released it, however that was corrected before I used it again. I would definitely stay there again because the staffs mission is an enjoyable stay for all of their guests. There is a restaurant attached for which a breakfast coupon is supplied and coffee is also available in the morning in the lounge. Thank you to all of the staff at Best Western.…
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The pool and hot tub are not clean. Our room had flies and ladybugs in it. The room itself was clean and the complimentary breakfast was alright but it wasn’t the best place I have stayed. Only would stay again if needed.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Son's wedding was here. Beautiful place, great food and hardworking staff. Rooms were clean and spacious. Breakfast was great. Hot and fresh....great value. Staff were very helpful and helped plan a great wedding!!
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Front desk friendly. Grounds were lovely. Pool and gym were used by hotel guests and people with gym memberships. We were sharing the pool with seniors doing aqua classes. We didn’t feel safe and private. We felt we were at a community centre, pool was crowded. Breakfast was misleading with the vouchers. We thought it was a free buffet breakfast but we got vouchers. You need to order items on the front page of menu for the free breakfast and the fine print was so small. We ended up ordering from the second page and we were charged extra for what we ordered plus tip. We felt it was misleading the wait staff should have said something but didn’t. The front desk didn’t want to reverse the charge. We thought it was annoying and misleading. Just pay attention when you are ordering your breakfast off the menu, especially when you have children distracting you and your half asleep in the morning ,We won’t stay here again. We did not feel save Sharing amenities with general public especially if you have kids and no privacy, we felt was weird especially with the amount of money your paying…
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful Hotel with great staff, comfy beds and a fantastic restaurant, free breakfast and pet friendly. Would stay here again for sure. We'll exceeded our expectations compared to othe pet friendly hotels we had stayed in during our trip! A++++++++
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were back in town for a 4 day stay attending a wedding and friends reunion after having lived in the area for over 30 years. I (female) had a gym/pool membership at this specific hotel location for the past few years and loved it, plus we as a family in prior years had stayed here while we were being transferred in or out of the Military Base close by.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a great hotel in a great location. Pembroke is a very vibrant and beautiful small city. You will enjoy this hotel. Good pool. Good restaurant. Very comfortable beds. Clean and quiet. Great toiletries too.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great hotel with lots of amenities. The restaurant has nice food with ample to choose from. The guest room was very clean and comfortable. The meeting rooms (that I was in) are sufficient for groups of 8 to 10 people.
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Review collected in partnership with Best Western
Date of stay: June 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$137 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western pembroke, pembroke best western
LOCATION
CanadaOntarioPembroke
NUMBER OF ROOMS
88
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Claim Your ListingBest Western Pembroke Inn & Conference Centre - UPDATED 2023 Prices, Reviews & Photos (Ontario) - Hotel - Tripadvisor
Frequently Asked Questions about Best Western Pembroke Inn & Conference Centre
Which popular attractions are close to Best Western Pembroke Inn & Conference Centre?
Nearby attractions include Hugli's Blueberry Ranch & Country Gift Store (5.6 km), Pembroke Waterfront Park (3.3 km), and Pembroke Heritage Murals (3.6 km).
What are some of the property amenities at Best Western Pembroke Inn & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Pembroke Inn & Conference Centre?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Pembroke Inn & Conference Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Pembroke Inn & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Pembroke Inn & Conference Centre?
Conveniently located restaurants include The Nook Creperie Inc., Joes Family Pizzeria, and Ullrich's on Main.
Are there opportunities to exercise at Best Western Pembroke Inn & Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Pembroke Inn & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Pembroke Inn & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Pembroke Inn & Conference Centre?
The staff speaks multiple languages, including English and French.
Does Best Western Pembroke Inn & Conference Centre have any great views?
Yes, guests often enjoy the city view available here.