Best Western Pembroke Inn & Conference Centre
1 International Dr ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6W5 Canada
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Room & Suite (44)
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Avg. C$215 /night, 10/12 - 10/13
C$242
per night
C$205
per night
C$168
per night
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4.0
#1 of 10 hotels in PembrokeLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Boating
Kids stay free
Electric vehicle charging station
Parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Canoeing
Game room
Hiking
Horseback riding
Mini golf
Ski rentals
Skiing
Aerobics
Billiards
Bowling offsite
Canoeing offsite
Fishing
Patio
Walking tours
Water park offsite
Children's television networks
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Kitchenware
Flatscreen TV
Radio
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Location
1 International Dr ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6W5 Canada
Getting there
Ottawa Intl Airport
124.8 km•
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71 Restaurants
within 10 kilometers
552Reviews1Q+A72Room tips
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Traveller rating
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Detailed Reviews
Hotel's Favourite
Very clean and well appointed room. Bed was comfortable. Excellent breakfast. Nice jacuzzi and pool. I would definitely return to this hotel. Pool view room was a bonus. Check in and out was fast. Enjoyed my stay.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jessica Milligan, Guest Services / Front Office at Best Western Pembroke Inn & Conference Centre
Responded Feb 27, 2024
Thank you for completing the survey regarding your recent stay at our property and leaving this lovely review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very clean , nice pool great parking . Close to the base for military families. Very convenient . The beds are very comfortable and the bathroom gave great water pressure . Conveniently located right off the highway .
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Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meghan James, Owner at Best Western Pembroke Inn & Conference Centre
Responded Oct 4, 2021
Dear bealltamara, Thank you for the great review! We have to admit, we also love how comfortable our beds are! Great for sleeping in! So glad you enjoyed your stay with us and were able to enjoy some of our great services. We very much appreciate you taking the time to share your experiences with us. We look forward to having you back again soon! Meghan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We always stay at the Best Western in Pembroke when we are atving and sledding. The motel is very user friendly as the recreational trails have road links to the motel. All the staff are friendly both at reception and the restaurant. Brandy at reception will go above and beyond to ensure your stay is to your satisfaction ! The rooms are clean and beds are very comfortable. Breakfast is included and delicious. I would recommend everyone should stay at the Best Western. Bring the kids the pool is great !
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meghan James, Owner at Best Western Pembroke Inn & Conference Centre
Responded Jul 27, 2021
Thank you B7651HSoaulinen, What an amazing review! We so very much appreciate your support! We love that you have enjoyed our property throughout the years for both atving and Sledding. We are so fortunate to have such an amazing team, who do such a great job making our guests feel welcome. Let's hope we get a better sled season this year! We hope to see you back then. Thank you! Meghan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The surrounding area is beautiful, open space and lots of walking area especially good for your pooch🐶. The room we got assigned, wasn’t properly vented, smelled musky and unable to open the window even a crack to get air in. Substandard ventilation and HVAC sounded like a wounded freight train, we had to turn it off. And the fridge even froze our beverages. The breakfast vouchers were useless because they were taking in large parties, ended up at Irving’’s for breakfast.
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Bring Lysol spray
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Stanfield, Owner at Best Western Pembroke Inn & Conference Centre
Responded Oct 14, 2021
Dear Johannap106 Thank you for taking the time to review our property. On behalf of our entire team, I apologize for not exceeding your expectations. If you could contact me directly, I would like the opportunity to make this right and provide you with the excellent customer service and top notch property that we are known for. I look forward to speaking with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visit the Pembroke area about once a year, and this is our 'go to' Hotel because of its location, indoor pool, excellent attached restaurant and friendly staff. We don't even bother price-shopping other Hotels in the area because we know what to expect at this BW, and they never disappoint. A huge bonus is the excellent sit-down breakfast.
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Date of stay: August 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meghan James, Owner at Best Western Pembroke Inn & Conference Centre
Responded Sep 1, 2020
Dear Mike D, Thank you so very much for your loyalty to our hotel. We are very fortunate to have such great guests like yourselves, and we very much appreciate you taking the time to write us such a great review! We are so proud of our property and our team, and very much enjoy sharing our guests reviews with them. We are also so happy to be able to offer our signature full hot breakfast again! We definitely missed serving our guests in the mornings! We look forward to having you back again soon. Thank you, Meghan James
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not sure where to begin but will start with the young lady at the receiption desk who was so very helpful and friendly. The building is just beautiful inside, the room was spacious and clean. We slept very well in the king size bed we had. There is fresh coffee offered in the lobby in the morning and we had been given breakfast vouchers for the attached Westwinds Restaurant. The breakfast was made fresh and the pricing was very reasonable. Would definitely recommend to anyone going to Pembroke to stay there.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jessica Milligan, Guest Services / Front Office at Best Western Pembroke Inn & Conference Centre
Responded Feb 27, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved this property, great rooms, very clean, very friendly staff. We had a room adjacent to the pool, and although you could sometimes hear the kids in the pool, it wasnt a lot of noise at all. Very convenient to pop out of your room and jump in the pool. Room was very large, only minor criticism was that the tv is a little small, especially in the suites where you sit far away. But that's reflective of the size of the room as well.
On site restaurant was excellent. Breakfasts were delicious, and dinners were surprisingly wonderful. Had a couple of meals where we expected the usual reheated pre made type things, but to our delight dishes were fresh, hand made, and delivered piping hot!
highly recommend this hotel and restaurant.
On site restaurant was excellent. Breakfasts were delicious, and dinners were surprisingly wonderful. Had a couple of meals where we expected the usual reheated pre made type things, but to our delight dishes were fresh, hand made, and delivered piping hot!
highly recommend this hotel and restaurant.
Read more
Date of stay: November 2021
Value
Cleanliness
Service
Room Tip: room connecting to the pool, nice and convenient
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Stanfield, General Manager at Best Western Pembroke Inn & Conference Centre
Responded Nov 18, 2021
Hello Mark. Wow!! Thank you so very much for your amazing review of our property. The poolside rooms are definitely a huge hit for families with the easy access to the pool. We will be upgrading our TV's over the next year or two so that we can improve our guests experience. I will be certain to pass along your amazing review to all of the staff as they love to hear the positive feedback from our guests. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel very clean and service was great. BUT we were never told that there was aquatic classes in the pool at specific times and we weren’t allowed in the pool. How do you tell your kid while he is in his swimsuit and we stayed in a poolside room that you can’t go use it. Also we checked in early and when we checked out the next day we were never told that an early checkin fee would be charged. Not very transparent. At least they didn’t charge me for that.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Stanfield, General Manager at Best Western Pembroke Inn & Conference Centre
Responded May 15, 2022
Hello tbil2022 Thank you for posting a review of our property and thank you for bringing this to our attention. I do apologize for the misunderstanding regarding both the pool times and the early checkin fee. We do hope that you will return to our hotel and take advantage of the pool and other amenities once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk friendly. Grounds were lovely. Pool and gym were used by hotel guests and people with gym memberships. We were sharing the pool with seniors doing aqua classes. We didn’t feel safe and private. We felt we were at a community centre, pool was crowded. Breakfast was misleading with the vouchers. We thought it was a free buffet breakfast but we got vouchers. You need to order items on the front page of menu for the free breakfast and the fine print was so small. We ended up ordering from the second page and we were charged extra for what we ordered plus tip. We felt it was misleading the wait staff should have said something but didn’t. The front desk didn’t want to reverse the charge. We thought it was annoying and misleading. Just pay attention when you are ordering your breakfast off the menu, especially when you have children distracting you and your half asleep in the morning ,We won’t stay here again. We did not feel save Sharing amenities with general public especially if you have kids and no privacy, we felt was weird especially with the amount of money your paying
Read more
Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jessica Milligan, Guest Services / Front Office at Best Western Pembroke Inn & Conference Centre
Responded Feb 27, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice clean rooms but the bathroom was very small and the WC was meant for kids. Dont get misled by the "Free Breakfast" but the $8 voucher is definetly worth the $$$$ we spend to book a room. The breakfast menu needs to be modified to allow for multiple helpings if needed.
Read more
Review collected in partnership with Best Western
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jessica Milligan, Guest Services / Front Office at Best Western Pembroke Inn & Conference Centre
Responded Feb 27, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
5 minute drive.
"If you like to swim\hot tub request a room on lower level to access these amenities"Read full review
…
PRICE RANGE
C$191 - C$217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western pembroke, pembroke best western
LOCATION
CanadaOntarioPembroke
NUMBER OF ROOMS
88
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBest Western Pembroke Inn & Conference Centre - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Best Western Pembroke Inn & Conference Centre
Which popular attractions are close to Best Western Pembroke Inn & Conference Centre?
Nearby attractions include Hugli's Blueberry Ranch & Country Gift Store (5.6 km), Pembroke Waterfront Park (3.3 km), and Pembroke Heritage Murals (3.6 km).
What are some of the property amenities at Best Western Pembroke Inn & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Pembroke Inn & Conference Centre?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Pembroke Inn & Conference Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Pembroke Inn & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Pembroke Inn & Conference Centre?
Conveniently located restaurants include The Nook Creperie Inc., Joes Family Pizzeria, and Ullrich's on Main.
Are there opportunities to exercise at Best Western Pembroke Inn & Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Pembroke Inn & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Pembroke Inn & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Pembroke Inn & Conference Centre?
The staff speaks multiple languages, including English and French.
Does Best Western Pembroke Inn & Conference Centre have any great views?
Yes, guests often enjoy the city view available here.