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Comfort Inn

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143 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Ontario
Reviewed 4 weeks ago via mobile

Rooms were very nice, clean, comfortable. They looked as though they were recently updated. Only issue was we asked for two rooms with double beds and told we would have that, during check in they said that was unavailable but others who booked after us got two double beds. Continental breakfast was good.

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Helpful?
Thank Bubs85
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your views regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will be doing everything possible to create an enjoyable experience for all of our guests. I apologize for the misunderstanding, I hope it wasn't too much...

Burlington, Canada
Reviewed 16 March 2017 via mobile

Of all the Comfort Inns that I have stayed at, this is clearly my favourite. It is very clean, well organized, very nice breakfast area and super friendly staff. We needed a ground floor room with access to our van parked a metre from the sliding glass door and got it. It is pet friendly and Gigi seemed very much...

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Helpful?
2Thank BurlingtonBill
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you very much for expressing your views regarding your recent stay at our hotel. Your feedback if very important to us and very much appreciated and we can assure you that we will continue to do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely,...

Angus, Canada
Reviewed 24 February 2017

I stayed at the Pembroke Comfort in for two weeks, while providing training at the Base. One my arrival, I was greeted with a very warm welcome, and showed directly to my room. The room was immaculately clean and well kept with the heat set to a very comfortable level. Each morning I was greeted by smiling staff when I...

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Helpful?
Thank Colin1062
Carolyn A, General Manager at Comfort Inn, responded to this review

Good Morning Dear Valued Guest, Thank you for taking the time to express your views regarding your recent stay at our hotel and for such a beautiful review. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We appreciate you choosing...

Ottawa
Reviewed 16 February 2017

The hotel offers prices lower than most chains, has great WiFi and is very quiet. My morning appointment cancelled after I had checked out, and they let me work and use their WiFi for several hours, until I had to leave for my next appointment. Very nice of them.

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Helpful?
Thank caplanjoel
Barrie, Canada
Reviewed 11 February 2017 via mobile

Stayed the weekend visiting my husband who had been there a week already. Room was spacious and very clean. My husband could not say enough about the good service he had been receiving. I am glad he was happy because two weeks in a hotel away from home can be difficult but with comfortable surroundings and good customer service it...

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Helpful?
Thank Jillymac63
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your views regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will always do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General...

Ottawa, Canada
Reviewed 1 February 2017

I had travelled down for a hockey tournament in Jan. Being on a budget, price was the biggest reason we booked this hotel. I had arrived early and staff was extremely pleasant, and accommodated me as they had a room ready. Room was newly renovated and very clean, as well the hotel. In the morning they offer a good breakfast,...

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Helpful?
Thank Molson323
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your views regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again in the near future! Sincerely, Carolyn...

Reviewed 5 November 2016 via mobile

In town for a wedding so it was a short visit but room was clean, lots of towels and hot water. The kids really enjoyed the free breakfast in the morning. Central pembroke so great location. We will stay again.

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Helpful?
Thank sue8murray
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express you opinion regardint your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager...

Trent Hills, ON
Reviewed 28 October 2016

One of the nicest hotels in Pembroke. Very well maintained and decorated. Fully renovated. The breakfast area is small with limited seating compared to other Comfort Inns, though. Nice exterior. Close to many restaurants. Domino's Pizza right across the street.

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Helpful?
Thank Bradford M
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General...

Reviewed 26 October 2016

The hotel is nice. Stayed for 2 nights for a business trip. Very clean and secure. Staff was very friendly. Was very quiet. There is no restaurant at the hotel but there's restaurant nearby. No issues with the wifi

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Helpful?
Thank ancas15
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your opinion regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager...

Pembroke, Canada
Reviewed 14 October 2016 via mobile

This hotel is very nice. It is very secure, clean and the staff is very friendly. They offer a complimentary breakfast, the one thing missing however is a restaurant for lunch and supper. But there are restaurants close by. I certainly recommend this place to everyone.

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Helpful?
Thank Thomas C
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your opinion regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The newly renovated Comfort Inn Pembroke is 100% smoke free. All guest rooms have a 32 inch flat screen television, refrigerator, microwave, wireless internet, hair dryer, coffee maker, iron and board. Ground floor rooms have patio door access. Enjoy a complimentary breakfast in the new breakfast room. Items include eggs, bacon or sausage, freshly made waffles, yogurt, fresh fruit, assorted breads and cereal, juice, coffee and tea. The only hotel overlooking the Ottawa River in Pembroke, The Pembroke Comfort Inn offers a large back yard for you to relax in. Putt 9 holes, BBQ your dinner or just lounge on our sundeck and enjoy the sun. ... more   less 

Additional Information about Comfort Inn

Address: 959 Pembroke St E, Pembroke, Ontario K8A 3M3, Canada
Region: Canada > Ontario > Pembroke
Price Range: $106 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 60
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Also Known As:
Comfort Hotel Pembroke
Comfort Inn Pembroke, Ontario
Pembroke Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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23 days ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 119 was very quiet, and I could park by my large patio door.”
Colin1062, 24 Feb 2017 | Read review
“Since I have limited mobility, getting a room on the main floor was very helpful”
caplanjoel, 16 Feb 2017 | Read review
“facing river would be quieter”
DianaA817, 29 Sep 2016 | Read review
“call the Hotel directly. I went through the online business and was told the hotel was sold out, it wasn't so I booked 2 rooms.”
Chinesefoodlover75, 10 Aug 2016 | Read review
“Rooms on the ground floor have doors onto the parking lot which makes it easy to unpack/pack your car but are more $..”
155019tripper, 21 Jul 2016 | Read review
5 of 5