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1800 2nd Ave E, Owen Sound, Ontario N4K 5R1 Canada
Lowest prices for your stay
US$140
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Traveller (157)
Room & Suite (327)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 10 in Owen Sound
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Located in Owen Sound,ON, the Best Western Inn On The Bay is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Electric vehicle charging station
Parking
Wifi
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English
813Reviews8Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
NavanAl wrote a review May 16
Ottawa, Canada10 contributions8 helpful votes
Mostly good but just passable because of two items. 1. Sheets were stained. 2. Hotel initially would not honor my daughter's husband's military discount despite the fact that he was absent only due to urgent active duty (shame).
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Review collected in partnership with Best Western
Date of stay: May 2022
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ghfan wrote a review Aug. 2021
Toronto, Canada123 contributions123 helpful votes
Hotel's Favourite
We have stayed in this hotel several times in the past. We just returned again a few nights ago from a 2 night stay. I think considering how covid is affecting the entire hospitality sector, the hotel does its best to make their guests feel as comfortable as possible. When you walk in, there is hand sanitizer available at the door and by the front desk, as well as in many other spots in the hotel. There is plexiglass between you and the front desk staff and everyone wore a mask. They hand you a sheet of info, providing you with details about all they do to keep you safe, including the products they use to sanitize. The lobby was clean and our room was spotless. Any staff we met in the hotel, from the front desk staff to the maids, were friendly and professional. I have to compliment them on the mattresses. They were practically the most comfortable I have ever slept in at a hotel. My husband and I slept so soundly that I even asked the staff at the desk what the name of the mattress was. We are trying to buy a new one for our home and I am hoping to find the same mattress in our local stores. The size of the room is more than adequate. We asked for a quiet room and that is what the front desk rep found for us, room 208. There is a small fridge in the room, a pull out couch and a small coffee maker. A little tip- there is a Metro grocery store on the same street, about a minute walk from the hotel. If you need any items or drinks to put in the fridge, it is very convenient. This was my only complaint, that I found the inside of the fridge not as cold as I would have liked and there was no dial to change the setting. Without hesitation, I would return any time I am visiting the area.
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Date of stay: August 2021
Location
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3 Helpful votes
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meeilingdavis wrote a review May 14
1 contribution
Beautiful lake views and incredible sunsets. Property is right on the water. When we arrived the hotel was changing out their mattresses! Great to know that since the hotel is fairly new. Rooms were spacious and completely booked. Dinner and breakfast were mediocre. Front desk extremely helpful and friendly. Would definitely stay here again in working in Owen sound again.
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Review collected in partnership with Best Western
Date of stay: May 2022
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Trip type: Travelled
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ZMW wrote a review May 10
toronto5 contributions
Great place for an overnight stay. We didn't use the amenities but were more than satisfied with the room and service at the front desk. The room was impeccably clean and fairly spacious. The microwave and fridge came in handy.
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Review collected in partnership with Best Western
Date of stay: May 2022
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Aktor45 wrote a review May 9
Cambridge, Canada1 contribution
Pool too small. I. Room whirlpool instructions complicated and confusing. Tv too small. Room view incredibly inconvenient location. Coffee maker brutal and supplies in short supply. No extra blanket. No bottled water. Room service garbage in halls all evening and morning not picked up from several rooms. Grossly over priced.
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Review collected in partnership with Best Western
Date of stay: May 2022
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Response from Jason Hemstock, General Manager at Best Western Inn On The Bay
Responded 1 week ago
Hi Aktor45, Please accept our apologies for not meeting your expectations while you stayed with us. Some of your feedback can and will be addressed so that we improve what we offer our guests in the future. We strive to provide sufficient value to our guests with each visit and will continue to work towards a better experience. Thank you for taking the time to provide this feedback.
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599Angela wrote a review Apr. 2022
Toronto, Canada459 contributions165 helpful votes
This place was much better than our previous Best Western experience in other city. We had the good fortune to meet Jason, the General Manager, who dealt with our disconnected telephone promptly and efficiently, and explained that there was nothing he could do with our other main problem - the extremely high beds. Apparently that is mandated by Best Western - if they lower the beds so normal people can get into them, they get fined! I never knew that - it was good to know. We had a nice room with a view of the Sound, lots of fishing boats. We only had two other problems with the room - the clock radio had no functioning radio. It wasn't serious. The more serious problem was the lack of a bar by the toilet - an odd omission in a room with a walk-in shower. But the beds (once we got on them) were comfortable, the temperature controls were lovely, the bathroom had a nice large vanity table, there was good desk space and comfortable chairs, and a fireplace. Good coffee machine, working refrigerator. We also visited the jacuzzi and sauna. Pleasant. Jacuzzi was a little tepid, would have liked it a bit hotter. All in all a good experience, with a few minor flaws.
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Date of stay: April 2022
Location
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Room Tip: Get a room with a view
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markwashere2022 wrote a review Apr. 2022
1 contribution
This is by far the best hotel in the city. We stayed here last fall for a family trip, the hotel and location are superb with the beautiful Georgian bay at your doorstep. Wrote returned here for the passing of my mother and did not hesitate to look for the best deal as the staff and location make this an easy decision when staying in Owen Sound.
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Review collected in partnership with Best Western
Date of stay: April 2022
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joelstewardson wrote a review Apr. 2022
1 contribution
Great place to stay, clean, friendly on the water. The restaurant is fantastic. I was there in the spring and there was also a huge lake freighter docked close by, it was interesting to see. Locals said it docks there for the winter. I would recommend this place.
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Review collected in partnership with Best Western
Date of stay: April 2022
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Trip type: Travelled
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kellydoner wrote a review Apr. 2022
1 contribution
Room cleanliness and customer service needs improvement considering cost of stay. Restaurant food was good and server was pleasant, however it was a bit slow due to busy time during breakfast. Clean, but could use some improvement.
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Review collected in partnership with Best Western
Date of stay: March 2022
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Response from Jason Hemstock, General Manager at Best Western Inn On The Bay
Responded Apr. 4, 2022
Hi kellydoner, Please accept our apologies for falling short of expectations while you stayed with us. It is obvious in your feedback that we are short staffed for the volume of business this hotel is getting. I want to assure you that we are getting to where we need to be now and this will not continue to be a concern. We stand behind our product and will be adjusting your rates accordingly as we did not meet our usual standard. Hopefully you will consider us again in the future if travelling to Owen Sound. I am confident that it will not be a disappointment a second time.
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derekjcoffey wrote a review Mar. 2022
Dryden, Canada1 contribution
Check in was quick and easy, room was clean, comfortable and affordable. Hotel stay were polite and considerate and offered the best room rate possible. Best Western is my first choice for any hotel stay.
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Review collected in partnership with Best Western
Date of stay: March 2022
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Trip type: Travelled
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PRICE RANGE
US$142 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inn on the bay hotel owen sound, best western owen sound, owen sound best western, inn on the bay
FORMERLY KNOWN AS
BEST WESTERN Inn On The Bay
LOCATION
CanadaOntarioGrey CountyOwen Sound
NUMBER OF ROOMS
100
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Frequently Asked Questions about Best Western Inn On The Bay
Which popular attractions are close to Best Western Inn On The Bay?
Nearby attractions include Owen Sound Marine-Rail Museum (1.1 km), Knox Presbyterian Church (1.1 km), and St. George Anglican Church (1.1 km).
What are some of the property amenities at Best Western Inn On The Bay?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Inn On The Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Inn On The Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Inn On The Bay?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Inn On The Bay?
Conveniently located restaurants include Mudtown Station, Bishop's Landing Restaurant and Lounge, and Grey's Boot & Blade.
Are there opportunities to exercise at Best Western Inn On The Bay?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Best Western Inn On The Bay?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Inn On The Bay?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Inn On The Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.