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About
#4 of 9 hotels in Midland
Location
Cleanliness
Service
Value
The Quality Inn & Conference Centre offers abundant amenities and convenient access to local attractions & corporate offices. Those on vacation can enjoy convenient access to the Martyrs Shrine, Elmvale Jungle Zoo, Sainte-Marie Among the Hurons, Wye Marsh Wildlife Centre, Discovery Harbour and many more local attractions. Indulge in some retail therapy near this Midland, ON hotel at the shops in Downtown Midland. Choose from a well-appointed standard room or one of our suites at this Midland, ON hotel. Guests can relax after a day of sightseeing or working in spacious, non-smoking rooms that offer cable television, free high-speed wireless Internet access, a refrigerator, a coffee maker, a desk and much more. Guests can also enjoy relaxing in the indoor heated pool, hot tub and sauna located in the stunning Garden Atrium, surrounded by the lush gardens. Get work done in the business center, blow off some steam at the exercise facility or enjoy a meal at the 12 West Grill + Lounge.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fence around pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French, Arabic, Hindi
Location
52Somewhat walkable
Grade: 52 out of 100
13Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
924 King St, Midland, Ontario L4R 0B8 Canada
Getting there
Rental CarsSee all Midland car hire
506Reviews8Q+A90Room tips
Reviews
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Nice lobby, restaurant and conference area, very dated rooms, loud AC buzzing non-stop, barely slept all night. Buffet breakfast is exactly what you’d expect it to be. King size bed but the pillows were basically decorative throw size, not even a regular pillow let alone the right size for a king. It’s a nicer Quality Inn than average but at $300 a night, not worth it, next trip up north I’ll drive the extra 50km and stay in Orillia for my stopover
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Aug. 8, 2022
Thank you for your feedback and positive comments. Sorry to hear you found our rates a little on the higher side. Our rates are very competitive and hope to see you again soon. Aziz Abid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Our family stayed here for one night at the start of our vacation. I booked a suite - primarily for the x3 double beds as our now tall teens don't like to share! The suite was huge, with useful amenities such as two sink/vanities, ironing board and iron, blow dryer, but was lacking good seating and ambience if you like to spend a lot of time in the room. We had a quiet sleep in comfortable beds. There is evidence of renovations and things were clean, but parts of the room and hotel were dated and worn. Staff were friendly and helpful. There is a well maintained and clean pool/sauna/hot tub area. Rooms that face this area might be loud as it has high ceilings with an echo? Breakfast was good - standard breakfast included buffet. Lots of free parking.
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Aug. 8, 2022
Thank you for your feedback and positive comments about our clean hotel. Happy to hear you found our suite spacious with amenities to your satisfaction. Look forward to your next visit. Aziz Abid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked our 4 day and 3 night stay based on the reviews it received and it did not disappoint! The rooms were clean and have extremely comfy beds for a family of 4. The pool and main area was inviting and fun, especially with its sky high windows views while in the pool. The hot breakfast was tasty and offered a variety and changed daily. It opens at 6 am and closes at 10 am, which is convenient for sleeping in. The staff was friendly and helpful. For a 2.5 star hotel, this is by far one of the best. Definitely will rebook on our next stay in Midland!
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Aug. 8, 2022
Thank you for your positive comments and glad to hear you had a wonderful stay with us. Thank you for appreciating our friendly staff, pool area and hot breakfast. Look forward to your next visit. Aziz Abid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel ,quiet hotel.large rooms update bathrooms.close to parking.great pool close eto everything in Midland. Great breakfast even through COVID .A nice stop in Georgian bay any time of the year Friendly staff.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Aug. 16, 2021
Thank you for your feedback and positive comments about our nice and quiet hotel and friendly staff. Look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went for get away my sister and I , for a few days great friendly staff the front desk people , Maintenace man in pool area to the awesome cleaning staff of the rooms Thank you for being so friendly and helpful and going above and beyond for us. Sorry I didnt catch your names but on main floor of our room 316, The pool was great a little chilled as the air was cool 2nd day pool was a wee bit chillier then day before . We had to book a time slot whcih is great to get pool to self. Breakfast Area was clean ad had enough to get a bit of something.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Oct. 19, 2020
Thank you for your feedback and positive comments on our friendly staff and cleanliness. Look forward to your next visit. Aziz Abid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was pretty clean Pool was nice and big. Because of covid you have to sign up for a time but we were able to book swimming 3 times in 2 days and had no problems. Breakfast was ok considering covid but nothing special. Also there is only 1 toaster for the whole hotel so there was a huge line. There is a limit to 2 pieces of toast per person . Location is not in walking distance of things to see or do Staff could he much more professional and friendly
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Sep. 16, 2020
Thank you for your feedback and comments about our restrictions due to Covid. Happy to hear you found our hotel clean and enjoyed use of pool three times during your stay. Look forward to your next visit. Aziz Abid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was my first time to visit Wasaga Beach and a we had reserved 4 rooms. it was a wonderful experience.The front desk agent was so professional we did not feel any issues with the Corona virus19 issue,everybody was taking care about us! the manager he is very understanding ,the location of this hotel is only 30 minutes away from the Wasaga principal Beach Park the breakfast it was very good for continental breakfast. For sure I well recommend this Quality Inn hotel in Wasaga.
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aziz Abid, General Manager at Quality Inn & Conference Centre
Responded Jul. 21, 2020
Thank you for your feedback and positive comments. Thank you once again and look forward to welcome you on your next visit. Aziz Abid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were spending just one night with two young grandkids. We booked a room with 2 beds and a pull out couch, but when we arrived they put us in a huge room with 3 beds. The kids loved the pool and gret breakfast. We will definitely stay there again.
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Date of stay: February 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from MidlandOn, Manager at Quality Inn & Conference Centre
Responded Mar. 12, 2020
Thank you for your appreciation and happy to hear you the kids loved the pool and our great breakfast. We do whatever we can to make our guests stay comfortable. Look forward to your next visit. Aziz Abid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BE AWARE: I have been going to this hotel for over 30 years now although it has been sometime since my last visit. Since my last visit alot has changed clearly and for the worse unfortunately. It has went from The Best Western 5 star hotel to getting new ownership, management and dropping scores. It's went from The Best Western to the Quality Inn 3.5 star and I now see exactly why after my experience and coming to TripAdvisor to see all of these reviews! I called to book a honeymoon suite a couple weeks ago for my child's birthday party. I picked this hotel because I've celebrated many birthdays for my children here over the years without any issues. Never was I made to book their ballroom for a birthday party (1 kid other then my two sons) and a few adult guests so nothing BIG. Even prior years the most I had was 7 children and none of the owners or management at that time had issues. They we're always welcoming and happy to have us back. The only rule was of course no more then the room capacity for overnight stay which I can understand and respect. I can't wrap my head around booking a ballroom when I am not looking to bring hundreds of people to this party. Prior to giving my credit card information for my reservation I explained to the women on the phone working the front desk that I was celebrating my child's birthday party. I asked if I could get the room earlier then 3pm as I wanted to put out a few decorations before our kids and guest arrived. The women on the phone said that wouldn't be a problem to call the morning of to make sure it was available to come set up. Let me tell you, the front desk receptionist are lacking communication skills along side with the owners who have absolutely ridiculous strict rules in place whom their workers don't seem to be aware of what so ever. I made the receptionist I spoke to on the phone quite aware I was having a party and she did confirm I could set up prior. Fast forward to yesterday and today when I took the time to drive from out of town to the hotel to check out a couple rooms to choose from. Both days the owner turnt me away. Yesterday he told me it was booked and gave an excuse why I couldn't see the other room. I decided I'd came back today and he tells me unfortunately the people booked it for another six days. Also I couldn't see the other room either once again. He actually thought I was that gullible but I let him believe him own lies. He went on again to speak about how they have ballrooms for birthday parties that I was to NOT to have a party in the room, no setting up any decorations and know more then 4 vistors! I've been to many hotels including Quailty Inn chains not only in Canada but outside and never heard such a rule in my entire life! All I wanted to do was blow up some balloons for the floor, put out a few picture frames on the night stands, have a few kids in the room to enjoy the jacuzzi tub and buy swimming passes for the rest of us to use the pool. I wasn't looking to do any serious room renovations, take any walls down, move furniture, put tacks, nail holes in their walls I just wanted to set up for a party of 3 children. Here I am now days out from my sons birthday scrambling for another hotel because of the lack of communication between the employees, the owners, and the customers being told one thing by the employees and another thing from the owners. Anyone who is thinking about even booking here please READ all the reviews from prior customers first before booking your stay here. I highly recommend booking at the COMFORT INN SUPER 8 or any other Midland hotels you'll have better customer service, care and welcoming. In the end they lose money, customers, reputation and their name. Be sure to tell all your family and friends because as we all know before the world of internet word of mouth has always been an effective method to getting such reviews out there.…
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from MidlandOn, Manager at Quality Inn & Conference Centre
Responded Mar. 12, 2020
Thank you for your comments on your recent interaction with us. We have party rooms for parties and guest rooms and suites for overnight stays. Please do not hesitate to contact me directly for any inquires. Aziz Abid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is not a new hotel. And there are some measured efforts that they are taking to improve the aesthetics, so that is easily forgivable. A little less so is the lackadaisical response from the front desk with unruly customers. We were placed in a hallway with several loud teenagers shouting and making other noise, and flanked by a room playing loud rap music and another banging something against the wall incessantly. We were about 4 hours from home and wanted to just drive back but it was late and there was a snowstorm. I approached the front desk and they provided an alternate room in the opposite corner of the hotel. It was adequate - the walls still paper thin and unruly guests making a whole lot of noise at all hours, but seeing as management will never address these situations/complaints everyone continues to do it knowing they full well with get away with it. It completely ruined the guest experience. The small saving grace was the front desk's willingness and (thankfully) ability to reduce the inconvenience. We will not stay again.…
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from MidlandOn, Manager at Quality Inn & Conference Centre
Responded Feb. 18, 2020
Thank you for your feedback and it was unfortunate that you were disturbed by other guests in the hotel. Hope to see you again on your next visit. Best regards, Aziz Abid GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$86 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western midland, midland best western
FORMERLY KNOWN AS
BEST WESTERN Highland Inn & Conference Centre
LOCATION
CanadaOntarioMidland
NUMBER OF ROOMS
122
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Claim Your ListingQuality Inn & Conference Centre (C̶$̶1̶4̶4̶) C$115 - UPDATED Prices, Reviews & Photos (Midland, Ontario) - Hotel - Tripadvisor
Frequently Asked Questions about Quality Inn & Conference Centre
Which popular attractions are close to Quality Inn & Conference Centre?
Nearby attractions include Midland Murals (0.8 km).
What are some of the property amenities at Quality Inn & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Quality Inn & Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Conference Centre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Quality Inn & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Conference Centre?
Conveniently located restaurants include The Library Restaurant, Boston Pizza, and Kelseys Original Roadhouse.
Are there opportunities to exercise at Quality Inn & Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Quality Inn & Conference Centre?
Yes, laundry service and self serve laundry are offered to guests.
Does Quality Inn & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Quality Inn & Conference Centre?
The staff speaks multiple languages, including English, French, Hindi, and Arabic.
Are there any historical sites close to Quality Inn & Conference Centre?
Many travellers enjoy visiting Sainte-Marie Among the Hurons (2.1 km).