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BEST WESTERN Highland Inn & Conference Centre

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420 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2015

Excellent stop for a few days of R & R in the Midland area. Courteous staff. Great location. Indoor pool, hot tub and Sauna are great for kids and adults alike. Beds in Executive rooms are super comfy. Free breakfast and Wi-Fi and no charge for parking make this a great value.

Review collected in partnership with Best Western

Helpful?
Thank gizoli
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you and your family enjoyed during your stay with us. We hope to be able to welcome... More 

toronto, canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 September 2015

This hotel desperately needs renovating. The rooms and halls are dreary and have a bad smell. There was also mold around the tub and shower area.The one nice aspect of the hotel is the large indoor pool.

Helpful?
1 Thank m00nmaid
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst. General Manager More 

Travellers are raving about these Midland hotels

1 review
Reviewed 1 September 2015

Excellent choice for a hotel that is comfortable, clean, and friendly. The morning breakfast was excellent -- would love to have had some Yogurt - but that's a small suggestion. The pool area was very adequate - large enough to swim lengths, but safe enough for children too.

Review collected in partnership with Best Western

Helpful?
Thank TimberTango
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

We thank you for your comments on your recent stay with us. Thank you for telling us what you liked and how we can improve and offer a better service. We look forward to welcoming you back soon. Thank you, Aziz Abid Asst. General Manager More 

Brampton
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2015

The hotel was clean and friendly. Our room did not get made up after the first night because we were busy getting ready for a wedding, They didn't bother to come back after we left. So when we got back we had unmade beds etc. They did not have enough food prepared for breakfast on both mornings, had to wait... More 

Helpful?
Thank Debbie F
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you very much for sharing your experience with us, It is a great pleasure to see that you enjoyed our hotel and services. Thank you as well for complimenting our staff, this is a wonderful source of motivation for them. We hope to be able to welcome you back soon. Kind regards, Aziz Abid Asst. General Manager More 

st catharines, Canada
2 reviews
Reviewed 1 September 2015

Everything about the room was top drawer. VERY comfortable mattress and had a great sleep. Hot breakfast in the am was very good. If in the Midland area this is a great place to stay. Since we were sightseeing in the area we found this BW to be a good location

Review collected in partnership with Best Western

Helpful?
Thank Gerald D
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you very much for sharing your experience with us, It is a great pleasure to see that you enjoyed our hotel and services. We hope to be able to welcome you back soon. Kind regards, Aziz Abid Asst. General Manager More 

Cambridge, ON, Canada
1 review
Reviewed 31 August 2015

I wouldn't stay at this hotel again. The hotel I wanted to stay at was all booked up and we had a bad experience at the Comfort Inn across the street from this hotel so we decided to book at this hotel as we had never stayed here before. The bed was full of someone else's body hair, the telephone... More 

Review collected in partnership with Best Western

Helpful?
Thank Sandra W
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for your detailed feedback on Trip advisor. We appreciate your comments which help us improve our services. Thank you, Aziz Abid Asst. General Manager More 

Timmins, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 August 2015

I have stayed here in the past but I think this will be our last visit to this location. The rooms are fine. Beds are comfortable but the TV did not work very well and neither did the air conditioner. The worst part of the visit was at check in. We were given a room that belonged to someone else.... More 

Helpful?
Thank ridewarrior84
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for your detailed feedback on Trip advisor. We appreciate your comments which help us improve our services. We hope to be able to welcome you back soon. Thank you, Aziz Abid Asst. General Manager More 

Pointe Aux Piments
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 30 August 2015

The Best-Western in Midland is situated close to the highways .and the center of the city.Nice hotel with swimming-pool,hot-tub and sauna.A very good and full breakfast and an exercise-room.Very close from the center and the little harbor and...a lot of good restaurants.We loved our boat-tour on Georgian-Bay , our walks along the water or going to a beach close-by.A must... More 

Review collected in partnership with Best Western

Helpful?
Thank HANS V
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you for posting your comments on Trip advisor regarding your stay with us. The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you and your family enjoyed during your stay with us. We hope to be able to welcome... More 

Pickering, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2015

A good full-service hotel, well located at the main intersection entering into the town. A good breakfast selection and a good indoor pool. The room was very clean, the bed was excellent and the room was very quiet.

Review collected in partnership with Best Western

Helpful?
Thank Steve G
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you very much for sharing your experience with us, It is a great pleasure to see that you enjoyed our hotel and services. We hope to be able to welcome you back soon. Kind regards, Aziz Abid Asst. General Manager More 

Toronto, Canada
Level Contributor
111 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 24 August 2015

We made our reservation through Priceline-name your own price. So it came with almost 30% discount. The staff was cheerful and friendly. When we called the front office that our coffee maker does not work a handy lady came in a very short time and fixed it. We did not spend so much time at the hotel. Breakfast area was... More 

Helpful?
Thank kozin58
MidlandOn, Manager at BEST WESTERN Highland Inn & Conference Centre, responded to this review

Thank you so much for taking the time to post this review. We are all glad you liked our staff and service. Each of our guests is unique, and the Best Western will always remain your home in Midland. Hope you see you again soon. Best regards, Aziz Abid Asst. General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Highland Inn & Conference Centre offers abundant amenities and convenient access to local attractions & corporate offices. Those on a Midland vacation can enjoy convenient access to the Martyrs Shrine, Elmvale Jungle Zoo, Sainte-Marie Among the Hurons, Wye Marsh Wildlife Centre, Discovery Harbour and many more local attractions. Indulge in some retail therapy near this Midland, ON hotel at the shops in Downtown Midland. Choose from a well-appointed standard room or one of our suites at this Midland, ON hotel. Guests can relax after a day of sightseeing or working in spacious, non-smoking rooms that offer cable television, free high-speed wireless Internet access, a refrigerator, a coffee maker, a desk and much more. Guests can also enjoy relaxing in the indoor heated pool, hot tub and sauna located in the stunning Garden Atrium, surrounded by the lush gardens. Get work done in the business center, blow off some steam at the exercise facility or enjoy a meal at the 12 West Grill + Lounge. ... more   less 

Additional Information about BEST WESTERN Highland Inn & Conference Centre

Address: 924 King St, Midland, Ontario L4R 0B8, Canada
Region: Canada > Ontario > Midland
Price Range: $92 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Highland Inn & Conference Centre 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Midland
Midland Best Western
BEST WESTERN Highland Inn & Conference Centre Midland, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Highland Inn & Conference Centre staff and other travellers.
4 questions
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Thornhill, Canada
cottagecountry
over a year ago
Orangeville, Canada

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Questions? Get answers from BEST WESTERN Highland Inn & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would request not to stay on the level below the lobby to avoid carrying suitcases up and down stairs.”
 of 5 bubbles gkim2016, 17 Oct 2016 | Read review
“Rooms on north side over look green belt”
 of 5 bubbles 739clarev, 26 Sep 2016 | Read review
“Rooms in the main building are quieter.”
 of 5 bubbles nancyp145, 13 Sep 2016 | Read review
“Executive level, you pic your room on the Best Western site.”
 of 5 bubbles 2011heather16, 12 Sep 2016 | Read review
“Junior Suite was spacious enough for a 1 & 5 year old to play happily”
 of 5 bubbles Dalmatinska, 3 Jul 2016 | Read review
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