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Holiday Inn Kitchener

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Traveller (59)
Room & Suite (34)
Dining (3)
Overview
  • Excellent30%
  • Very good25%
  • Average20%
  • Poor14%
  • Terrible11%
Travellers talk about
“outdoor pool”(14 reviews)
“tower rooms”(9 reviews)
“hockey team”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Kitchener
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Kitchener
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (327)
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36
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All reviewsoutdoor pooltower roomshockey teambathroom flooraverage hotelthis past weekendking roomgreat roomhot tubsaunatileconferencewashroom
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1 - 5 of 319 reviews
Reviewed 1 week ago

Was in only for one night with my two kids. The public areas are good, nice gym, pool and restaurant but our room (126) was quite sub-standard. No chance to have it changed at it was a fully booked night. The room has bad smell...More

Thank Maurizio M
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 1 week ago

Dear Maurizio M, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener-Cambridge for your recent stay. I am very disappointed to hear that...More

Hotel's Favourite
Reviewed November 27, 2017 via mobile

We stayed at this hotel and read the reviews prior to arriving. I knew that there was a new remodelled area and an old very outdated area. When I arrived I immediately asked for a room in the tower as the reviews of the 'back'...More

Thank R G
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded November 29, 2017

Dear R G, We would like to extend our great appreciation to you, for sharing your comments with other Tripadvisor readers. We appreciate your comments about the rooms up in our business tower. We pride ourselves on going the extra mile to ensure you had...More

Reviewed 1 week ago

We have stayed here before and find its location, just off the highway, is easily accessible, without having to go through the quagmire of downtown Kitchener. The rooms are comfortable and nicely appointed with decent amenities and a nice bathroom. There are two pools on...More

Thank ReneWicks
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 1 week ago

Dear ReneWicks, We would like to extend our great appreciation to you, for sharing this wonderful comments with other Tripadvisor readers. We pride ourselves on going the extra mile to ensure you had a memorable stay. The secret to our success is our commitment and...More

Reviewed 2 weeks ago

we had been away for a couple of days .Had stop at st Jacob and decided that we were too tired to drive home. Stop in a got a room in the older part of the hotel it was neat the outdoor pool which was...More

Thank red1444
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 2 weeks ago

Dear Holidays, Thank you for sharing your comment on Tripadvisor. We are so glad to hear that the front desk staff was helpful and you enjoyed our outdoor pool. The secret to our success is our commitment and dedication to the daily service we provide;...More

Reviewed 3 weeks ago via mobile

The person that checked us in was friendly and agreed with us when we told her the photos that we viewed online were deceptive. Had we seen photos of the actual room we were given, we may have chosen to stay elsewhere. I am not...More

Thank Heather C
Response from Managerofthenight, Front Desk Supervisor at Holiday Inn KitchenerResponded 2 weeks ago

Dear Heather C, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener-Cambridge for your recent stay. I am disappointed to hear that you...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$71 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (59)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Benoit C
August 19, 2016|
AnswerShow all 2 answers
Response from Lindsey M | Reviewed this property |
No not if they put you in the ghetto part of the hotel that hasnt been renovated. Thats where i got stuck. The elevator is inly for the NEW tower and they charge same rates for new rooms and old crappy ones!! I wouldn't stay... More
0
Votes
Benoit C
August 19, 2016|
AnswerShow all 2 answers
Response from Melpc12 | Reviewed this property |
yes there is we were on a high floor and took the elevator
0
Votes
danbohan9
November 7, 2014|
AnswerShow all 4 answers
Response from Managerofthenight | Property representative |
Good Morning, Yes, indeed we have a buffet breakfast in our restaurant, going from 6:30am till 10:00am every day. The cold buffet (muffins, yougart, cereal, etc) goes for about 11:25$ after taxes, and the hotel buffet which... More
0
Votes
Room Tips
"if you have kids and summer time book in older part of hotel close to pool"
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"Ask for room in newly renovated section."
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"must be in the tower"
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"Main hotel only - avoid the motel wing"
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