Quality Inn
2899 King St E, Kitchener, Ontario N2A 1A6 Canada
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Avg. C$103 /night, 1/19 - 1/20
C$180
per night
C$142
per night
C$103
per night
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About
#2 of 14 hotels in Kitchener
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Finding an ideal family-friendly hotel in Kitchener does not have to be difficult. Welcome to Quality Inn Kitchener, a nice option for travellers like you.
Guest rooms offer amenities such as a flat screen TV, air conditioning, and a refrigerator, and guests can go online with free wifi offered by the hotel.
Quality Inn Kitchener features 24 hour front desk and express check-in and check-out, to help make your stay more enjoyable. The property also boasts a hot tub and free breakfast. If you are driving to Kitchener Comfort Inn, free parking is available.
Nearby landmarks such as Doon Heritage Village (3.2 km) and Waterloo Pioneers Memorial Tower (3.5 km) make Quality Inn Kitchener a great place to stay when visiting Kitchener.
While visiting Kitchener, you may want to try some oyster at one of the nearby restaurants, such as Charcoal Steak House or TWH Social.
Should time allow, Kitchener-Waterloo Art Gallery, Open Sesame, and Homer Watson House & Gallery are some popular art galleries that are relatively easy to get to.
Quality Inn Kitchener puts the best of Kitchener at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hot bath
Free breakfast
Airport transportation
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Sauna
Breakfast buffet
Vending machine
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Location
2899 King St E, Kitchener, Ontario N2A 1A6 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
Toronto Pearson Intl Airport
71 km•
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Kitchener-Waterloo Regional Airport
5.9 km•
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Rental Cars
47 Restaurants
within 1 kilometer
Reviews
Traveller rating
- 130
- 152
- 68
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- 28
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Detailed Reviews
Hotel's Favourite
This is a tale of two rooms. The first faced the highway and was very noisy. Also, the heating controls were in the unit. The lock on the door leading outside was broken, so had to rely on the locking bar. We asked to be moved due to the noise level. In the second room, the heating control in the thermostat and the lock worked perfectly. Not expensive and a good place to stay overnight, near everything and off the highway. Wouldn't stay there for a few days as a bit too small.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Don't get a room facing the highway as too noisy!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in a very large king room for only $89 plus tax per night for a weekend to see friends for a birthday party.
Despite being beside a freeway there was no traffic noise in the room.
The bathroom was spotless and updated.
The room included a refrigerator.
The hotel provides a respectable full breakfast of eggs and bacon and DIY waffles and fruit and cereals and fruit drinks.
In my opinion you get more than you pay for at this gem.
Despite being beside a freeway there was no traffic noise in the room.
The bathroom was spotless and updated.
The room included a refrigerator.
The hotel provides a respectable full breakfast of eggs and bacon and DIY waffles and fruit and cereals and fruit drinks.
In my opinion you get more than you pay for at this gem.
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Date of stay: January 2020
Value
Rooms
Service
Room Tip: Second floor facing away from the freeway and at the far ends of the halls will be quietest.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Was finally able to visit our daughter in another province and booked a room at the Quality inn Kitchener. It is very close to the airport especially if you are needing to be there at 4am which I was. Check in was okay, was the only person waiting to check in but the clerk was on the phone with another customer, had only 1 person working the desk. Room was clean, fridge, microwave and coffee maker. Free Wifi which we did not try. No pool but I did see a hot tub, it was closed due to COVID. Halls were quite noisy at night which was not great as I had to get up at 4am. Breakfast being offered is a bag style breakfast, we did not opt to get it. Hotels and restaurants are now open and begging for business. I suggest if you are wanting business and are open then start opening up all your services, I am feeling at times COVID is a great excuse not to move forward and do what is easiest. However in saying this, I just wanted a hotel close to the airport and the price was under a $100, I would stay there again.
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Date of stay: August 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have stayed here many times prior to Covid, and I generally give them a good review, but our recent 2 night stay was poor and we will not be staying here next time, unfortunately.
Here’s why: our room smelt very strongly of cleaner and a deodorizing machine was in action when we arrived. The window was open and the fan was running. The door was unlocked. Apparently, the supervisor failed to check that the room was ready to be occupied, which it was not. This was more than Covid cleaning.
There was a missing bedside table and lamp. No cleaning was done after that first night, and there is a small notice to say no cleaning etc would be done for even 5 night stays! Wet towels should be left outside the room. However we were not informed of this, so we were not expecting it. Lack of communication here.
Breakfast was no different from normal meaning that there was a total lack of “Covid hygiene”.
Minor hockey teams often stay here. On Saturday night young kids were noisily playing outside past 10pm.
The bed was comfortable. The fridge useful.
Here’s why: our room smelt very strongly of cleaner and a deodorizing machine was in action when we arrived. The window was open and the fan was running. The door was unlocked. Apparently, the supervisor failed to check that the room was ready to be occupied, which it was not. This was more than Covid cleaning.
There was a missing bedside table and lamp. No cleaning was done after that first night, and there is a small notice to say no cleaning etc would be done for even 5 night stays! Wet towels should be left outside the room. However we were not informed of this, so we were not expecting it. Lack of communication here.
Breakfast was no different from normal meaning that there was a total lack of “Covid hygiene”.
Minor hockey teams often stay here. On Saturday night young kids were noisily playing outside past 10pm.
The bed was comfortable. The fridge useful.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oh boy this last room needed lots of TLC (mold, towel racks falling, holes in the walls and we even blew the breaker to the room). I took photo’s to the front desk and they ended up reducing the room rate.
The staff were very apologetic and pleasant. The beds were clean and it had a fridge, microwave and a working TV. And there was a coin washer/dryer in which I did another round of laundry.
There was a free hot breakfast with great coffee however it was packed with people so there was a wait to get food.
The staff were very apologetic and pleasant. The beds were clean and it had a fridge, microwave and a working TV. And there was a coin washer/dryer in which I did another round of laundry.
There was a free hot breakfast with great coffee however it was packed with people so there was a wait to get food.
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is our second time staying at this location. Things we liked were the cleanliness of the room and hotel itself, the friendliness of the staff (the cleaning staff were quite helpful and nice). The ability to be on the bottom floor and being able to load my car through the sliding glass door instead of taking the luggage down the hall was appreciated. Breakfast is included in the stay.
Things I think could be improved on, making the breakfast available from 6:30am till 10:30 or 11am. We were there for a cheer competition and needed to leave at 6:45am. I would have liked to be able to get something to eat and a coffee on my way out the door. I was able to get something on day 2, we didn’t need to leave so early. I found the hot water for tea was scalding hot!! My fingers were burning through the paper cup, and I had to take 3 cups just to be able to carry it back to the room. Very wasteful and a hazard that could seriously injure someone. Please turn the temp down on the machine. The exercise room is extremely small and no kids allowed (teens even).
Overall our stay was pleasant and we would stay here again in the future.
I rate it a 3.8 out of 5
Things I think could be improved on, making the breakfast available from 6:30am till 10:30 or 11am. We were there for a cheer competition and needed to leave at 6:45am. I would have liked to be able to get something to eat and a coffee on my way out the door. I was able to get something on day 2, we didn’t need to leave so early. I found the hot water for tea was scalding hot!! My fingers were burning through the paper cup, and I had to take 3 cups just to be able to carry it back to the room. Very wasteful and a hazard that could seriously injure someone. Please turn the temp down on the machine. The exercise room is extremely small and no kids allowed (teens even).
Overall our stay was pleasant and we would stay here again in the future.
I rate it a 3.8 out of 5
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Be careful of the hot water station for tea! It is scalding hot!
If you want to work out, go...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was ok, not more. Rather dated, tired look. Bed was comfortable enough but the room space was awkward with a table near the foot of the bed. No breakfast or coffee was provided due to Covid, but a Comfort Inn we had stayed in the night before had self-serve coffee and a bagged breakfast. Will give Quality Inn points for having a recycling box.
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Date of stay: August 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stay here because it is convenient when visiting family. However, this hotel has not improved over the years. Now, there is only 1 bedside table per room, not per bed, not sure why! Cleanliness is Ok but not amazing, but they are offering cleaning each day again now.
The bathroom fan was noisy, but did not extract odours. We did report this, and clerk was interested and made a note. However the wash basin had a long black crack in it, which she ignored, when reported.
Unfortunately, breakfast was very crowded, and when no table was available we were given a tray, and told to take our breakfast up to our room.. They used to open up another room, but would not do this. As a result, our cooked food was cold by the time we reached our room. It there was another hotel nearby that had a fridge and microwave, we would stay there instead!
The bathroom fan was noisy, but did not extract odours. We did report this, and clerk was interested and made a note. However the wash basin had a long black crack in it, which she ignored, when reported.
Unfortunately, breakfast was very crowded, and when no table was available we were given a tray, and told to take our breakfast up to our room.. They used to open up another room, but would not do this. As a result, our cooked food was cold by the time we reached our room. It there was another hotel nearby that had a fridge and microwave, we would stay there instead!
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dated and run down. Hotel staff tried to scam me on the price of the room despite my confirmation quoting a lower rate and then waited for me to check in and called me at 10:30 pm to tell me my rate was not being honoured. Spend the extra $20 and stay somewhere nicer because they’re going to try to charge you more anyhow.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very disappointed. When the TV had no reception at 11:30, I called the front desk 3 times after and no one answered.
They use Covid as an excuse for no breakfast sitting, and no hot tub. The breakfast was a VERY POOR effort. Basically just yogurts, crummy eggs, potatoes and a small selection of fruits. No meats, no cheese, no breads, no cereals. (and black single-use plastic utensils.) In the room there were stains on the carpet and no tissues. The alarm in the unoccupied next room went off at 4:30 and I had to call twice to get it turned off. It then went off again 30 minutes later at 5:00. There was no apology upon our departure and no offer of refund. Reasonably friendly staff, but I would never stay here again.
They use Covid as an excuse for no breakfast sitting, and no hot tub. The breakfast was a VERY POOR effort. Basically just yogurts, crummy eggs, potatoes and a small selection of fruits. No meats, no cheese, no breads, no cereals. (and black single-use plastic utensils.) In the room there were stains on the carpet and no tissues. The alarm in the unoccupied next room went off at 4:30 and I had to call twice to get it turned off. It then went off again 30 minutes later at 5:00. There was no apology upon our departure and no offer of refund. Reasonably friendly staff, but I would never stay here again.
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Date of stay: December 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There was a fitness room and spa when I visited, so I would hope they are still there..
HI ,there is a Fairview Park Mall close by should be some restaurants there
Hi,
There is macaroni, soup ( thick curry soup .), bread, tea, coffee,
enough to fill the stomach,
Sorry, I do not know. There IS an exercise room, although I did not use it.
"Be careful of the hot water station for tea! It is scalding hot! If you want to work out, go elsewhere for that. No pool"Read full review
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PRICE RANGE
C$114 - C$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn kitchener, kitchener comfort inn
FORMERLY KNOWN AS
Best Western Kitchener-Waterloo
LOCATION
CanadaOntarioRegion of WaterlooKitchener
NUMBER OF ROOMS
97
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Quality Inn
Which popular attractions are close to Quality Inn?
Nearby attractions include Cineplex Cinemas Kitchener & VIP (0.9 km), New York Fries - Fairview Park Mall (0.7 km), and Italo Foods (1.2 km).
What are some of the property amenities at Quality Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Quality Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Quality Inn?
Conveniently located restaurants include Charcoal Steak House, The Bent Elbow, and Dels Italian Kitchen.
Are there opportunities to exercise at Quality Inn?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Quality Inn have airport transportation?
Yes, Quality Inn offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quality Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Quality Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Quality Inn?
Many travellers enjoy visiting Woodside National Historic Site (5.2 km).