We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Kitchener-Waterloo

Save
Traveller (76)
Room & Suite (77)
Pool & Beach (7)
You may also like
See all
Nearby Hotels
Overview
  • Excellent31%
  • Very good40%
  • Average17%
  • Poor6%
  • Terrible6%
Travellers talk about
“bowling alley”(14 reviews)
“mini golf”(14 reviews)
“hot tub”(21 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Kitchener-Waterloo
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Kitchener-Waterloo
Special Offer: Book Direct and Save
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (260)
Filter reviews
259 results
Traveller rating
80
100
46
17
16
Traveller type
Time of year
LanguageEnglish
80
100
46
17
16
Show reviews that mention
All reviewsbowling alleymini golfhot tubaqua restaurantaqua loungeshower doorexecutive roomfront desk agenttower sectionhand towelsthe rooms were nicevictoria parkindoor poolstayed two nightspleasant staylittle priceyking street
FilterEnglish
Updating list...
1 - 5 of 259 reviews
Reviewed 5 days ago via mobile

Had everything I wanted in a room. Surpassed expectations. Clean, comfortable. Just found it a little inaccessible from parking lot with a stroller--no ramp or elevator on side door and could hear people next door talking loudly in room. Excellent breakfast buffet at Aqua restaurant

Thank sarqaz
Hotel's Favourite
Reviewed April 14, 2018

Attended a wedding in October and chose this because it was hop skip and a jump from the Farmers Market and not far from the wedding venue. Our room was lovely and very clean. I made the mistake of thinking we could spend Sunday morning...More

Thank Judy C
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded April 16, 2018

Judy C, Thank you for taking the time to leave a detailed review, your comments are important to us. We are glad to hear that you enjoyed your stay with us, especially the location and proximity to the Farmers' Market. We are indeed wheelchair accessible...More

Reviewed 3 weeks ago via mobile

This hotel was good for the night and aesthetically quite nice but there were a few things that I found disappointing. First and foremost, the room was clean. I believe it was recently renovated so is modern in design. The room itself was super spacious...More

1  Thank FisherPrice13
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 3 weeks ago

FisherPrice13, Thank you for taking the time to leave a review, your comments are important to us. We are glad to hear that you enjoyed your stay with us overall but are sorry to hear that we were not able to provide you with a...More

Reviewed 3 weeks ago via mobile

We have done a lot of traveling with our kids for sports and this is officially the worst hotel we have stayed in. The area is sketchy to start off with. The parking garage is not attached to the hotel, which would be ok but...More

Thank jtulp
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 3 weeks ago

jtulp, We are very sorry to hear about your experience at our hotel. Please know that this is not the usual guest experienced and we are very disappointed that we did not live up to our usual standard of service during your stay with us....More

Reviewed May 9, 2018 via mobile

I stayed at the Crowne for four days at a conference. The rooms were spacious clean and updated. Free wifi. The staff were polite and helpful. All in all a nice stay. We met Meredith in the Aqua Bar who was our server. She did...More

Thank 9,620
Response from Martina M, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded May 13, 2018

9620, Thank you for your comments, they are important to us. We are glad to hear that you enjoyed your conference and your stay with us and found Meredith to be particularly great. We are looking forward to seeing you again, hopefully sometimes soon! Warm...More

View more reviews
Most Booked Properties in Kitchener
See allSee all
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$100 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (76)
Room & Suite (77)
Pool & Beach (7)
Dining (3)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
grace0172015
May 6, 2017|
AnswerShow all 2 answers
Response from Barry B | Reviewed this property |
It's about 55 or 60 km. The drive takes about an hour, but there is still construction on King Street, so it can be slow going once you reach K-W and there may be detours.
0
Votes
Melissa G
March 3, 2017|
AnswerShow all 2 answers
Response from weissp | Reviewed this property |
I was not near the arcade machines so I am unable to answer the question. Telephone the hotel they will certainly let you know.
0
Votes
Playbren
November 17, 2016|
AnswerShow all 2 answers
Response from Norma M | Reviewed this property |
Hi there. I think if you go to the website for this Chain you can check under room descriptions and it may tell you. :)
0
Votes
Room Tips
"ask for a renovated room on the 6th floor"
Read review
"Confirm your booking with the hotel. Check your credit card statement."
Read review
"Ask for the quiet zone, but be prepared to walk up some stairs"
Read review
"Ask for a room that doesn't face the street."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing