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Courtyard by Marriott Kitchener

Traveller (4)
Room & Suite (24)
Dining (7)

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About

#7 of 13 hotels in Kitchener
Location
Service
Value
Courtyard by Marriott Kitchener in the Kitchener-Waterloo, Cambridge area, offers an ideal central location near business districts, shopping, and restaurants. The state-of-the-art lobby at our hotel in downtown Kitchener offers inviting spaces where you can work or relax by the fireplace. Gather in the Bistro for breakfast featuring Starbucks coffee or enjoy dinner with crafted cocktails. Guests can rejuvenate in the comfort of our newly designed contemporary rooms, including suites with kitchenettes. Our hotel in Kitchener, Waterloo, includes a spacious, well-equipped Fitness Centre and heated indoor pool to help you stay refreshed and energized. In addition, we offer flexible and inviting meeting rooms to host your next event. Companies located near our hotel include Toyota, Amazon, Blackberry, ATS, Google, Manulife, SunLife, and Weston Loblaw. So whether traveling for business or pleasure, your stay at the Courtyard by Marriott Kitchener will be comfortable, productive, and enjoyable.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Free private parking nearby
Parking
Wifi
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Safe
Telephone
Iron
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

2960 King St E, Kitchener, Ontario N2A 1A9 Canada
Courtyard by Marriott Kitchener
12Reviews0Q+A0Room tips
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Ryan A wrote a review Jan 2024
2 contributions1 helpful vote
No hot water. With my two night stay, I was met with no hot water each morning. I told the front desk after my first night and was met with the same challenge the next morning. Maintenance did come up at 7:00 AM and asked me to wait until 10:00. I spoke with the manager during my exit and he automatically offered Marriott point as a form of compensation for the inconvenience. He was not concerned to hear about ny issue and the customer service fell very short! I will be back in the area and will choose a different hotel chain for my next stay
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Chesney, Innkeeper at Courtyard by Marriott Kitchener
Responded 3 weeks ago
I am concerned to hear of this, I apologize for the inconvenience you experienced and we will work as a team to do better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dennis M wrote a review Oct 2023
Ottawa, Canada3 contributions
The room and the hotel itself was very clean and felt very new and well taken care of. It was one of the best hotel rooms I've stayed at in recent memory. However, the staff at the front desk were very unhelpful and were not welcoming. They were borderline rude. This is how I was treated at all times talking to multiple different staff at the front desk either in person or on the phone.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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North9ON wrote a review Oct 2023
North Bay, Canada31 contributions16 helpful votes
It’s a pricey hotel in a so-so location. You’re close to a major road meaning there can be a lot of sirens going and road noise. The front desk clerk was difficult to understand at check in because she spoke low and had a fairly heavy accent. I had to ask her to repeat several times. It was my understanding from the Expedia listing that parking is free. However, parking is $20 a night and they also insist on taking a credit card deposit. This hotel is located in English Canada. You would never know it though from the selection of music in the elevator and the pool. A hotel in Canada should reflect Canadian culture not exclusively the culture of a foreign country. If it’s being run as a foreign themed hotel, they should be transparent about it to ensure customers are able to make an informed choice. Speaking with other guests during our stay, we weren’t alone with these concerns.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rich wrote a review Aug 2023
Toronto, Canada48 contributions7 helpful votes
+1
The hotel was very easy to find and access. Parking was busy, due to a portion of the parking lot was partitioned off. Possibly due to resurfacing or construction? I was luck to find parking on the top level. Check-in was excellent. Justine and Pauline were very professional, friendly and helpful. The room was very good. Nicely laid out. My personal pet peeve, but the work desk was immediately below the TV. I like to have the TV on while I work, but sitting below the TV was a little distracting. It’s not a make or break situation. The microwave, safe and TV were discretely positioned and located in the room. Had an issue with the A/C - it wouldn’t turn off. This is where Justine and Pauline truly went above and beyond in trying to help me. They called the Maintenance supervisor at home. He FaceTimed me and the ladies to help resolve the issue. They tried resetting the breaker and power. Everything, but to no avail. They offered to move me to another room, but I had my work station setup and had settled in so, worse case scenario I unplugged the AC overnight. It was fine. I was grateful for the ladies trying to help me. One other issue, the shower door wouldn’t close and kept opening. I tired to lay a towel down to minimize the water on the floor. Advised the staff when I checked out. Location was close to a couple of food options. It is on a main roadway, and as much as I was higher up, I could hear the cars with the loud, obnoxious mufflers. Which was not the fault of the hotel. Overall, very good hotel. There is a bar in the main lobby for those that would like a drink. Open till 10 pm. I’d stay here again.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bob S wrote a review Aug 2023
Warrenville, Illinois1269 contributions69 helpful votes
Very nice hotel, modern and very comfortable. I arrived late and check in went quickly and efficiently. Rooms are nice. They have large comfortable beds, real shower, TV is large, mini fridge and coffee maker to go. Everyone working here was friendly and courteous. Free parking is nice too.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Paul Chesney, Innkeeper at Courtyard by Marriott Kitchener
Responded Aug 8, 2023
Thank you very much for your kind and very detailed review! I am delighted to hear you enjoyed your stay with us and am very much looking forward to hosting you again if you find yourself in Kitchener. With Warm Regards, Paul
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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popcorn07 wrote a review Jul 2023
waterloo86 contributions79 helpful votes
My friend and I had the pleasure of staying here recently. This hotel is clean, modern and the customer service is fantastic! We contacted the desk for a late checkout and received it no problem. We used the app to order more towels, etc for the room and received everything promptly. The room was spacious and very clean. Highly recommend :)
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Couto, General Manager at Courtyard by Marriott Kitchener
Responded Jul 20, 2023
Thank you for your kind review, we're pleased to know you had an enjoyable stay. We look forward to welcoming you back soon, Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Keith L wrote a review Jun 2023
Beamsville, Canada109 contributions29 helpful votes
I recently.stayed at the Courtyard by Marriott in Kitchener for three nights for our convention of Jehovah’ Witnesses at the Auditorium . Recently this location has been rebranded and renovated from a Radisson. The room was excellent, well appointed. Service was excellent. The Bistro in the lobby area serves excellent food with excellent service. I strongly recommend this hotel. If we return to Kitchener for another convention in the future, I will definitely stay at the Courtyard.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Couto, General Manager at Courtyard by Marriott Kitchener
Responded Jun 28, 2023
Thank you for your kind review Mr.Lounsbury. We are pleased to hear you enjoyed your recent stay with us. It was a pleasure hosting your group, and we're looking forward to welcoming you back, Kind regards, Paul Couto
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrea wrote a review Jun 2023
Brampton, Canada57 contributions31 helpful votes
Very nice hotel to spend a week in. Travelled for business solo. The lobby is lovely. Very nice looking bar but I did not partake. All the front desk employees demonstrated excellent customer service skills. Said hello every time I walked by and was asked a few times How I was enjoying my stay. I had room 505, a standard king. Housekeeping does an impeccable job everyday. Room was big and modern. Bed was very comfortable. No complaints.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erin Eustis, Sales at Courtyard by Marriott Kitchener
Responded Jun 28, 2023
Thanks so much! I will be sure to share your wonderful feedback with our staff. Hopefully, we will see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert B wrote a review May 2023
Hamilton, Canada642 contributions207 helpful votes
This Hotel used to be the Radisson and has been upgraded to a very nice Hotel.The room were clean and comfortable and the staff are very friendly.They have a pool,a small bar and breakfast nook and within walking distance of a few other restaurants.I would recommend this place
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Erin Eustis, Sales at Courtyard by Marriott Kitchener
Responded Jun 28, 2023
We really appreciate you taking the time to give us such a wonderful review. Hopefully we see you the next time you are in town.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wendy S wrote a review May 2023
2 contributions
Been trying to get a receipt for our hotel stay in April. Called hotel during the day and no one answers! Then messaged them on Facebook and got an email address for the hotel. Sent 2 messages and still no response. They said they would look into it and asked me for my reservation number. Said they couldn't find it in their system. I even sent them a copy of the email confirmation. They come back and tell me that that reservation was for a Radisson which is not a Marriott chain of hotels. Had to go back and tell them it was a Radisson when I booked but has since changed over to Courtyard. I did finally get a receipt but the receipt doesn't even show the amount I'd paid and I'd asked for 2 receipts as my friend and I split the bill. Then they said they've forwarded this onto the management team at the hotel who would contact me directly. I have yet to hear back!! Like seriously..how hard is it to get a damn correct receipt!
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paul Chesney, Innkeeper at Courtyard by Marriott Kitchener
Responded Jun 28, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of not being able to get a receipt in a timely fashion is below our standard. We always strive to provide great customer service and we clearly missed the mark on your request. I personally apologize for this. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$190 - C$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson kitchener, kitchener radisson
LOCATION
CanadaOntarioRegion of WaterlooKitchener
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Courtyard by Marriott Kitchener - UPDATED 2024 Prices, Reviews & Photos (Region of Waterloo, Ontario) - Hotel - Tripadvisor

Frequently Asked Questions about Courtyard by Marriott Kitchener
Which popular attractions are close to Courtyard by Marriott Kitchener?
Nearby attractions include Cineplex Cinemas Kitchener & VIP (1.1 km), New York Fries - Fairview Park Mall (0.9 km), and Play-A-Latte Cafe (0.9 km).
What are some of the property amenities at Courtyard by Marriott Kitchener?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Kitchener?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Kitchener?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Kitchener?
Yes, free private parking nearby is available to guests.
What are some restaurants close to Courtyard by Marriott Kitchener?
Conveniently located restaurants include Charcoal Steak House, The Bent Elbow, and Martini's Bar.
Are there opportunities to exercise at Courtyard by Marriott Kitchener?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Kitchener?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Kitchener offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott Kitchener?
Many travellers enjoy visiting Woodside National Historic Site (5.4 km).
Does Courtyard by Marriott Kitchener have any great views?
Yes, guests often enjoy the city view available here.