The hotel is clean and you can tell by the freshness as you walk in. The staff are friendly and helpful. Our room was spot less and comfortable. Great water pressure and lots of hot water for showering. The towels are very soft. The c,earning staff are friendly and always say hello when you pass by The breakfast which is part of your stay is great and the lady looking after it was wonderful, and even mentioned to my wife if she needed help as she has a cane she was there. There was a great selection of choices and some fresh fruits as well. The entire breakfast area was extremely clean and you can tell the staff look after it all. The only item I wish they had was all day coffee but not a problem.
The hotel looks new and exceptionally clean! Greeted by such friendly staff and Manager and we soon felt like a family member coming for a visit. We were very impressed with our room upon entry. It looked and felt clean and pristine. Settled in and felt very much at home within minutes. The BEST beds ever! We all had an amazing sleep and it’s been my best sleep in several months! It was quiet and no noise transfer into the room. Clean bathroom which is a must for me. Mini-fridge and microwave came in handy. A very nice coffee maker but we didn’t use during our stay. Delicious breakfast and Covid protocols in place. Service with a smile and good selection. There is an outdoor patio that you can use but we went up to our room. Great location near family restaurants and shopping. If you forget to bring anything on your trip, you can find most/all of it across the street from the hotel. We loved our 2 day stay and miss the staff and hotel already! Easy commute on/off the highway and to downtown. No problem finding parking. Keep up the excellent work. Even with required provincial Covid protocols, our stay was very enjoyable and always felt we were in safe and good hands. You are more than just a 5 out of 5!…
From reception to the end of stay, every staff were very polite, humble, professional. The breakfast and other amenities fulfilled as promised. Breakfast was amazing. The lady provided breakfast was very warm in welcome and helping and smiling. She was always there to help the guest. We even used the space to make warm our lunches or dinner. We sat in the night at the breakfast area for our dinner. I would suggest to extend Breakfast time upto 11 am and pool time beyond 10pm.
This is a very clean and updated hotel. All the staff are excellent, very friendly and go out of their way to assist in any way. I would highly recommend this very well located hotel. It is perfect for exploring Huntsville and the surrounding area!
We have stayed at this hotel on previous visits to Huntsville. It is a go to for our family. Love the accommodations, the included breakfast and the pool. The staff is great...may be a bit pricey compared to other accommodations but I feel well worth it
This hotel had friendly staff, clean and comfortable rooms, an excellent breakfast buffet, and was in a convenient location. We were especially pleased to once again have housekeeping come in during our three night stay.
Recently stayed there due to a wedding in the Huntsville area over the weekend . It was my first time staying in a best western plus for quite sometime but I really knew what to expect . This really should be 3.5 stars because that’s what the hotel really is slightly above average but slightly below the very good range . Most Huntsville hotels are in dire need of a renovation and first impressions for me weren’t very strong as the desk clerk our first night wasn’t very friendly and as we walked to our room you could tell the property and the hallways were a bit dated . However as stated before most hotels in Huntsville have this issue . After this though our experience got better the beds were very comfy and I loved the four different pillows you can choose from . Very comfortable bed with nice duvet . The property itself was very clean so kudos to the staff there keep up the good work . The pool seemed very nice although I did not use it but a nice feature . I always find that the hotels on howland are great bc you can walk to Dairy Queen Wendy’s pita pit or Kelsey’s so that’s very convenient for travellers . I liked the breakfast area as well very nicely organized and I enjoyed the full breakfast when I was there both days . Excellent job on that guys keep it up . The staff were much friendlier my second day there and on checkout so that was nice to see . I think the holiday inn express although I haven’t stayed in that one yet and the best western plus are your best bets for accommodation in the area . It was a nice stay guys thank you again maybe a renovation could make this hotel even better but it is certainly a safe bet to stay at when deciding in Huntsville . A fast elevator also helps and you get minimal traffic noice from 11 . Usually I stay in Hilton properties but my expectations were met for this chain and as expected . It was nice to change it up a bit . Thanks for a nice stay guys appreciate it .…
This has been at least the 4th time I have stayed at this beautiful hotel. with a great breakfast. Everything was still fresh and clean like the last time. Costs a bit more, but worth it. The pool was a nice refreshing treat and it is within walking distance of Kelsey's Roadhouse or East Side Mario's. There's even a Walmart to restock all your supplies right across the road.
Stayed at here for one night. Hotel is clean and staff friendly and helpful. Check in and out was quick and easy. Room was spacious and clean; had TV, free WIFI, mini bar fridge, microwave, coffee maker, hairdryer, indoor pool and small exercise room. Hotel is easy access from Highway 11 and easy access to highway 60 to Algonquin Park. Breakfast is included with room. Hot/cold buffet, lots of choices. Short drive to downtown Huntsville. Would recommend.
Nice place to be while in the Muskokas, with friendly staff. The breakfast is quite ok, and the hotel is located ver near to a mall where you can buy whatever you might need. The parking place is good and with enough room for many cars.