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Days Inn & Suites by Wyndham Collingwood

Traveller (28)
Room & Suite (219)
Dining (13)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Stay with Us in Collingwood Close to Blue Mountain Ski Hills and Intrawest Village at Blue Mountain Our Days Inn & Suites Collingwood hotel is your gateway to skiing, sun, and the sandy shores of Lake Huron. Located off Highway 26 with easy access to downtown, our hotel near Wasaga Beach is a convenient escape from the everyday.
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Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Heated pool
Hot Tub
Indoor pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
1,247Reviews
312Photos
13Q+A
65Room tips
Traveller rating
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  • 48
  • 42
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Popular mentions
We booked here for a trip to Blue Mountain. It is very close (less than 10 minute drive). We stayed in the jacuzzi suite which was a very large room. The decor wasn't anything special but we were happy with the amenities. The staff was all very friendly during our stay. Check
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Response from LouisM88, Manager at Days Inn & Suites by Wyndham Collingwood
Responded 4 days ago
Thank you for your review regarding your recent stay with us. We value all feedback from our guests and we are happy to hear that you will choose Days Inn & Suites Collingwood when you are back in the area again.
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The hotel was well located, clean with friendly service. All we needed for a comfortable stay. Have stayed here before and will come again. Breakfast room is small and you need to go early to get a spot but food is always replenished.
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Review collected in partnership with this hotel
Response from LouisM88, Manager at Days Inn & Suites by Wyndham Collingwood
Responded 4 days ago
Thank you for your review regarding your recent stay with us. We value all feedback from our guests. We are pleased to hear that you enjoyed your stay and that you will choose us again when you are back in the area.
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Overall a pleasant experience. Room was clean, building was well kept. Did not use pool or an recreational facilities. Breakfast was mediocre and typcial of most of these facilities. Check in was easy and all the staff were pleasant to work with.
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Review collected in partnership with this hotel
Response from LouisM88, Manager at Days Inn & Suites by Wyndham Collingwood
Responded 4 days ago
Thank you for your comments regarding your stay with us. We are pleased to hear that you enjoyed everything about your stay. We sincerely hope to have you stay with us again in the future.
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Our family travels to Collingwood a few times a year. We've always split up our stays between staying up at the mountain and staying at the Days inn and suites right in town. Our past visits to this hotel have always been great! Our family of 4 stayed there last night and
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Response from LouisM88, Manager at Days Inn & Suites by Wyndham Collingwood
Responded 2 weeks ago
Thank you for taking the time out of your busy schedule to post your recent experience on Trip Advisor. We value all feedback from our guests and we apologize that your stay was less than satisfying. Please note, we are NOT under new management or owners. We do wish that you would have brought your grievances to our attention either during your stay or upon your departure. Both our Front Desk Manager & Front Desk Supervisor were on duty yesterday morning and would have been more than happy to speak to you regarding your concerns. We do believe that this could have been rectified, had you given us a fair chance to do so. With regards to our breakfast area; it gets thoroughly cleaned after breakfast each morning and closed off so that it's ready for the breakfast set up the next day. Our guests are always welcome to grab coffee & tea at all times, but we do not open it up for anything other than that. There is no housekeeping staff or breakfast attendant to clean the room after hours, and with us being sold out, we could have had other guests wanting to use the room as well. Our front desk agents put out the sign so that our guests would know that it is closed until the next morning. This is something we normally do, especially when we are extremely busy. We apologize that you were devastated that we were out of cream yesterday, however, we were not. It was a matter of just needing to be replenished. Had we of known, we would have rushed over to grab more from the kitchen for you. Again, with it being extremely busy, our breakfast attendant may have not replenished it quickly enough. The Front Desk Supervisor that immediately provided you with a highchair, simply advised you that she had wiped down the tray. As you could see, our breakfast room is not large enough to be equipped with multiple highchairs, however, we provide one as a guest courtesy. It does not get used on a regular basis, so there could have been dust on the tray that she cleaned for you. She was NOT still cleaning it when she gave it to you, she cleaned it behind the closed door to the kitchen. She then placed it on your table and notified you that the tray could still be a little wet because she wiped it down as there was a little dust on it. We provide play pens as a guest courtesy. We do not provide baby blankets or sheets as we believe our guests would prefer to use their own. Had you advised us that you required extra blankets, we would have gladly brought them to your room. With regards to your comments regarding the bathroom, we have brought it to the attention of our Housekeeping Supervisor. Again, had we known there was a problem, we would have immediately replaced those items for you. Thank you again for your comments.
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Excellent location, very clean, friendly staff, good parking. I would have liked the breakfast to be open earlier to accommodate our early departure times every day. Overall, the experience was wonderful, even in the snow storm we encountered.
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Review collected in partnership with this hotel
Response from LouisM88, Manager at Days Inn & Suites by Wyndham Collingwood
Responded 2 weeks ago
Thank you for your comments regarding your teams stay with us. We are very pleased to hear that in spite of that horrible snow storm that held your races back a day, you still enjoyed your accommodations and everything ended well. All the schools we had over the four days worth of OFSAA were very well behaved and we hope to see you all again in the future.
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Professional photo exclusively commissioned by TripAdvisorDays Inn & Suites by Wyndham Collingwood
The Two Queen Room at the Days Inn & Suites Collingwood
Professional photo exclusively commissioned by TripAdvisorDays Inn & Suites by Wyndham Collingwood
The One King Room at the Days Inn & Suites Collingwood
Professional photo exclusively commissioned by TripAdvisorDays Inn & Suites by Wyndham Collingwood
The Two Queen with Mini Fridge and Microwave at the Days Inn & Suites Collingwood
good room size
Standard King Size Bed
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Hello...Thank you for joining today, not sure if this Shannon herself disguised as Christine. This feature is to ask a question(s), not to add remarks. So please clarify what it is you are trying to ask me? Trip Advisor Reviews is a forum where one is open to share their experience and that is exactly what I did. However, if you are looking for me to add to your remarks stated above, my issues had nothing to do with someones knowledge but rather the customer service skills lacking upon check-in. Realstar Hospitality has taken over the case and overlooking my concerns. They have also assured me that they will be working closely with the employees and policies to ensure that they positively represent the brand. In the meantime, I have researched and reviewed the top essential customer service skills employees who work within the customer service industry and I am at pease stating that my encounter lacked in many aspects. I am happy that you had a positive experience...lucky you...I can't say the same on my end.
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How far is this hotel from Scandinavian spa and blue mountain village?
around 10km. It's about 15 minutes drive. An easy drive too
1 vote
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The Collingwood/ Blue Mountain Transit Link runs daily to Blue Mountain as I contacted them. The bus stops at 7 45 am at the bus stop near Mac's. The bus arrives by 8 15 am. Check the web site and give them a call.
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What time is the continental breakfast served?
Weekdays : 6:30-9:30 Weekends : 7:00-10:00 If I'm not mistaken!!!
1 vote
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Our room faced the mountains
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"We stayed in a king room on the 3rd floor."
"top floor was quiet"
"Not going to get a good view unless you get upgraded rooms"
"For a quiet room, try for a room in the back (no view but quiet)"
"some rooms are big suites and have a gas fireplace - ask for one"
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PRICE RANGE
US$85 - US$160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn and suites collingwood hotel collingwooddays inn collingwoodcollingwood days inndays inn hotel collingwood
LOCATION
CanadaOntarioCollingwood
NUMBER OF ROOMS
76
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