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BEST WESTERN PLUS Cobourg Inn & Convention Centre

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BEST WESTERN PLUS Cobourg Inn & Convention Centre
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289 Reviews from our TripAdvisor Community

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Showing 281: English reviews
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London, Canada
Reviewed 2 days ago NEW

Very excellent facility. Staff and management were very accommodating, punctual, customer satisfaction oriented. Restaurant had the basic menu, but the food took a little long to prepare. All staff did there best to accommodate any needs you may have.

Review collected in partnership with Best Western
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Helpful?
Thank jonathonw116
Bowmanville, Canada
Reviewed 3 days ago NEW

Hotel room would not unlock with key cards. Had to call the owner's to come in from Cobourg and Peterborough meanwhile we were locked out our room. Son was dripping wet from the pool. Then had to leave and lock still not working. Staff didn't seem to understand how inconvenient this was for us. Once we were finally able to...

Review collected in partnership with Best Western
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1Thank gaill981
Ottawa, Canada
Reviewed 3 days ago NEW

Hotel and the reception staff was great . Don't eat at the restaurant for breakfast if you expect service or if your more than 4 people. Our waitress was extremely flustered and at times short with us.

Review collected in partnership with Best Western
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Thank davidwW3195VM
Washington DC, District of Columbia
Reviewed 1 week ago

At check-in I was informed that "I could have gotten a better rate if I had booked through the hotel directly" (which was not true, after the gentleman at the reception double checked (I don't like to overpay if I don't absolutely have to!). I also did not receive an itemized (or any kind of) invoice at the time of...

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Helpful?
Thank yatrikheidi
66038, Manager at BEST WESTERN PLUS Cobourg Inn & Convention Centre, responded to this review

Dear Reviewer, Thank you for taking the time to post a review of your recent stay here on tripadvisor. I am sorry that we did not exceed your expectations during your stay. With regards to your bill, if you did book through a third party website such as expedia, because you actually would pay through that site when you book...

Mississauga, Canada
Reviewed 2 weeks ago

We stayed only one night and the stay was really enjoyable. It was the comfiest bed I have ever slept in in a hotel. Sheets were clean but the pillows were a bit thick. I don't mind this though. The bathroom was also very clean and well supplied. We didn't go to the pool so I can't write anything about...

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Thank vacationers06
Burlington, Canada
Reviewed 2 weeks ago via mobile

I really did not enjoy my stay here. 1) I put a bottle of milk in my fridge. It was thrown out. When I called the front desk the answer was just "sorry". 2) I had to get my keys replaced 5 times. Every time I got back to the hotel 3) it's a non-smoking hotel, but since my room...

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Helpful?
Thank Laural A
66038, Owner at BEST WESTERN PLUS Cobourg Inn & Convention Centre, responded to this review

Dear Laural, Thank You for taking the time to post a review of your recent stay with us here on TripAdvisor. I did send you a personal email yesterday but these messages must have crossed paths before this post. It is by this kind of feedback that we can strive to provide only the best service to our guests. I...

Reviewed 4 weeks ago

Stayed here for a wedding in the summer. Basically what was to be expected for a hotel in small town Ontario... Customer service was great, reservations and check in was a breeze. We gave them notice we couldn't make it before the wedding so my wife and I didn't arrive until 2am, no problem. The inside is a little "out...

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Thank Phil O
Toronto, Canada
Reviewed 4 weeks ago

Best Western Plus Cobourg Inn was a convenient clean with excellent staff. Pet friendly was perfect and why we went there.Close to 401 also big on what we needed. Would definitely use again if required

Review collected in partnership with Best Western
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Thank MobilePath
Toronto, Canada
Reviewed 10 January 2017

Found ourselves in a family emergency requiring last-minute overnight accommodation. Best Western Plus was recommended to us by a nurse at the local hospital. Overnight desk clerk, J.T., was sympathetic to our predicament and very understanding - almost like he was expecting us! The room he offered to us at a discount was exactly what we needed. Very clean and...

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Thank wismep
Chelsea, Canada
Reviewed 5 January 2017

The room we had was quite small but fine for the night. The pool area is very nice. Very accommodating for small children and nice and warm. The entrance is very pretty (for Christmas) and the restaurant is good. We did have a couple small issues with breakfast but they were addressed. I will stay again.

Review collected in partnership with Best Western
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Thank Brandy_Josh
66038, Manager at BEST WESTERN PLUS Cobourg Inn & Convention Centre, responded to this review

Dear Reviewer, Thank you for taking the time to post a review of your recent stay here at the Best Western Plus Cobourg Inn & Convention Centre on Tripadvisor. I am glad you enjoyed the pool area as well as our Christmas decor! I apologize that you experienced some issues in our restaurant but I appreciate that you brought them...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The BEST WESTERN PLUS Cobourg Inn & Convention Centre is a full service property offering an indoor pool, whirlpool, fitness centre, inhouse restaurant and lounge, business centre and 11 meeting and convention/banquet rooms. We are conveniently locate a 1/4 mi south of highway 401 off exit 472 and offer 87 guest rooms and suites for your business or getaway needs. Our friendly and courteous staff will make you feel at home. ... more   less 

Additional Information about BEST WESTERN PLUS Cobourg Inn & Convention Centre

Address: 930 Burnham Street, Cobourg, Ontario K9A 2X9, Canada
Region: Canada > Ontario > Cobourg
Price Range: $149 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Cobourg Inn & Convention Centre 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Plus Cobourg Inn And Convention Centre
Best Western Plus Cobourg Inn & Convention Centre Hotel Cobourg
Best Western Cobourg
Cobourg Best Western
BEST WESTERN PLUS Cobourg Inn & Convention Centre Ontario
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Cobourg Inn & Convention Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Cobourg Inn & Convention Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay here. Can not comment on rooms”
 of 5 bubbles horseraceon, 28 Dec 2016 | Read review
“We were on the second floor and didn't hear a sound”
 of 5 bubbles ronniel2013, 23 Oct 2016 | Read review
“avoid rooms near pool, loud and pool chemical smell”
 of 5 bubbles CanuckRoadWarrior, 15 Sep 2016 | Read review
“If you have pet allergies, ask for a room that a pet has not been in (good luck)”
 of 5 bubbles tophere2014, 12 Sep 2016 | Read review
“If you have kids, ask for a room closer to the pool, otherwise it's a bit of a treck !”
 of 5 bubbles 472jeans, 22 Aug 2016 | Read review
5 of 5