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Holiday Inn Express Hotel & Suites Chatham South

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Holiday Inn Express Hotel & Suites Chatham South
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208 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chatham South
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Showing 205: English reviews
Bowmanville, Canada
Reviewed 11 November 2015 via mobile

Made the right choice by staying at the Holiday Inn Express Chatham.My son and I were able to check in early,which we appreciated very much.The check in process was seamless and friendly.Our room was well appointed and clean.Very nice staff.I forgot toothpaste at home and was able to obtain some at the front desk with no problem.The shower was the...

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Thank conservativecanadian
Indianapolis, Indiana
Reviewed 28 October 2015

From the friendly and helpful front desk person on our arrival through to the efficient check-out, service at this hotel was excellent. Initially we had a problem with the room assigned to us. It was overpoweringly fragrant. Maybe a past guest had spilled a bottle of perfume. Because my husband is very sensitive to allergens, we didn't think we could...

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Thank Gadabout777
Vienna, Virginia
Reviewed 28 October 2015

I reviewed this hotel on my last visit, back in May of this year. My concerns remain, except the room was less dark…but not terribly light. The bedside reading lights were not strong and too far away for a comfortable read in bed. Food in the delightful breakfast space was average.The coffee maker in my room was crammed next to...

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1Thank voyager075
Reviewed 8 October 2015 via mobile

Really exceptional for the price! The finishes throughout the hotel and in the room are those of a much higher class of hotel. Beautiful and cozy but not over the top. Very clean and all amenities are in good condition. We stayed with our dog and felt very welcome. The staff was fantastic, the breakfast lady even made up bacon...

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Thank Gnomey G
London, Canada
Reviewed 23 September 2015

Beautiful rooms, great hot breakfast, comfy beds. Really clean. Nice choice of pillows firm or soft. The only problem I had was due to my height. If you are short, you need a stool to get into the bed because they are way too high. I always travel with one. That goes for the bathroom sink too. It came up...

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Thank Laura D
SW Ontario
Reviewed 16 September 2015

Stayed here for a wedding in town in September 2015. From the moment you first enter you can see this hotel is well cared for and the staff has a greatness for attention to details. We were kindly greated by the front desk and promtly checked in even getting an upgrade which was especailly nice since I would be spending...

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Thank SB639
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear SB639, Thank you very much for the great review and the five star rating. We hope that you and your wife enjoyed the wedding. I will ensure I post your comments for all employees to read. We appreciate your business and we hope to see you again in the future if you are in the Chatham kent area. Yours...

Bellevue, Washington
Reviewed 7 September 2015

Stayed here overnight and must admit I was very pleased with every aspect of the product and service. It was a perfect as could be expected. The first room we checked into looked great! But after just a few moments in the room we noticed that the floor of the bathroom was wet. I looked up to see that the...

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Thank J B
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear JB, Thank you very much for the kinds words about our hotel and employees. We apologize for the first room that we checked you into ended up having an issue and you needed to move rooms. I will admit that we do have a very hard working team in our hotel and they do try to keep it in...

Canada
Reviewed 4 September 2015

I do understand that Chatham is a smaller rural community so there are not many high quality facilities available. After doing my research, it became clear to me that Holiday Inn was the only proper hotel available. We had a great King Junior Suite with a Jacuzzi Tub and the coffee in the breakfast lounge was actually very good. I...

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Thank IvyLeagueBaseball
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear IvyLeagueBaseball, Thank you very much for the review of our hotel. Chatham is a rural community and in designing our hotel 5 years ago we wanted to ensure that the level of accommodation was at a level different than what was currently being offered in our community. We are pleased that you enjoyed your stay. We appreciate your business...

Reviewed 1 September 2015 via mobile

Our stay here was great. The rooms are clean, spacious and nicely designed. The beds were comfortable. The pool was cool, but the kids loved it! (A hot tub would have been perfect for the adults). The customer service was excellent. Staff went above and beyond in providing us with what we needed. Breakfast was also great. Overall a great...

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Thank Carroll H
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Carroll H, Thanks for taking a few minutes and filling out the survey and providing a detailed summary of your stay with us. Its great to see that you seemed to have enjoyed your stay with us. I will ensure the employee receive a copy of your comments in regards to the service they offered you anf your family....

Markham, Canada
Reviewed 22 August 2015 via mobile

Travelling from Markham to Chatham for a family emergency. Emergencies aren't planned so called to book our hotel room only to be told "no vacancy". So disappointed. Called a hotel,down the street but really didn't want to stay there as the rooms have a musty smell which affects my allergies. I was told by Rhonda a front desk staff to...

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Thank Cynthia H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond St, Chatham, Chatham-Kent, Ontario N7M 1R2, Canada
Region: Canada > Ontario > Chatham-Kent > Chatham
Price Range: $151 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
Number of rooms: 117
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Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chatham South staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Chatham South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were above the pool/play room on the 2nd floor, so a little noisy - I would ask for a room on a higher floor.”
 of 5 bubbles Mickey6928, 29 Mar 2017 | Read review
“I personally like parking in the back - normally not as busy and doors open to elevators”
 of 5 bubbles ITCanada, 8 Jan 2017 | Read review
“Set well back from Richmond Street, it is quiet. The whole place need modernizing.”
 of 5 bubbles Q2484BAmichaels, 26 Oct 2016 | Read review
“Not all rooms have bathtubs. If this is important to you, ask to reserve such a room.”
 of 5 bubbles Nancer2727, 25 Jul 2016 | Read review
“Railway track at back of hotel with trains running by on regular basis. Rooms at front of hotel would definitely be quieter.”
 of 5 bubbles MuskokaMan, 21 Jun 2016 | Read review
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