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I stayed here last year, and was dismayed that the room was next to the 401 Highway and the soundproofing was inadequate. With some initial hassle we were given another room on the quiet north side of the hotel
The rest of the stay was...More
1 Thank David H H
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 4 weeks ago
Thank you very much for providing feedback on your recent experience. I am sorry to hear that we fell short of your expectations. I want to assure you that we do our very best to accommodate guest requests, however as we are beginning...More
We spent one night here and it was a lovely hotel. The staff were very friendly and helpful. The room was very spacious and clean. The beds were very comfortable.
We used the pool 3 different times and each time it was clean and warm....More
Thank fran v
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 3 May 2017
Hi there Fran,
Thank you very much for your positive review! We take pride in meeting our guests' expectations, and I am delighted to hear that you will be visiting us again soon. Thank you for choosing Holiday Inn Express & Suites, we appreciate your...More
Recently had a 2-night stay. Hotel was clean, comfortable and amenities are as described on the website. I enjoyed a little soak in the hot-tub and the pool and both were well maintained and clean. Continental breakfast is in keeping with what one expects -...More
Thank Sarah G
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 13 April 2017
Hi there Sarah,
Thank you very much for reviewing your recent experience at our property! I am pleased to hear that you enjoyed your visit, and that we were able to meet your expectations. We look forward to your next stay, and we hope to...More
The hotel is nicely kept and in an area with some shopping and variety of restaurants. Suite rooms have a small kitchenette which made the room comfortable for a longer stay. Breakfast is included, which is good. Downfall, you're practically on the highway and sound...More
Thank Angie L
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 10 April 2017
Thank you for taking the time to provide us with feedback on your stay. I am delighted to hear that you enjoyed your visit at our property; guest satisfaction is our first priority and I am happy to hear we were able to...More
This chain normally executes well and this location is very well run
Great comfortable rooms, their usual great breakfast
Fast wifi, good fitness centre along with a hot tub and pool
I recommend asking for a room on the north side as the south can...More
Thank Brent H
Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 7 April 2017
I want to thank you for taking the time to post such a wonderful review of our property. We value guest feedback, and I am happy to hear that we were able to meet your expectations. Thank you very much for choosing HIE...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$113 - US$170 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Brockville ,
Holiday Inn Express Hotel & Suites Brockville Ontario
For the queen rooms with 2 queen beds, are there 2 of these rooms which are adjoining rooms, we are going to be 2 adults (need 2 separate beds) and 3 kids so we would like adjoining rooms......preferably on quiet side?
21 June 2017|
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Response from Brent H | Reviewed this property |
Please contact the hotel
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"You can request but will not be guaranteed a quiet north side room"