Holiday Inn Express & Suites Brockville, an IHG Hotel

Holiday Inn Express & Suites Brockville, an IHG Hotel

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Traveller (68)
ONE KING BED - NONSMOKING
Room & Suite (53)
Need protein? Omelets & fresh cooked scrambled eggs for breakfast.
Dining (10)

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About

4.0
#4 of 7 hotels in Brockville
4.1 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Welcome to the Holiday Inn Express & Suites Brockville!located at exit 696 Stewart Blvd, conveniently situated within four hours of major cities like Syracuse, Ottawa, Toronto, or Montreal via I-81 or the Macdonald Cartier Freeway (Hwy 401), and 30 minutes from the US-Canada border. Our corporate travelers can appreciate the close proximity to where major businesses including Brockville General Hospital , P&G, 3M, Shell, and Trillium have area offices, along with St. Lawrence College. Our nonsmoking Holiday Inn Express & Suites Brockville offers easy access to the beautiful waterfront of the St. Lawrence River, known for its scuba diving and numerous shipwrecks to explore. Guests can enjoy a plethora of amenities including our indoor pool free wireless Internet, flexible meeting space, family-friendly accommodations, and 24-hour Fitness Centre. Staying for several nights? No problem, we have guest laundry facilities on-site for your convenience!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

7815 Kent Blvd, Brockville, Ontario K6V 6N7 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 42 out of 100
42
Ogdensburg Airport
21.3 km
See all flights
Watertown Airport
289Reviews4Q+A79Room tips
Traveller rating
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Detailed Reviews
BigDisneyFan001 wrote a review Nov 2022
Canada
Hotel's Favourite
5.0 of 5 bubbles
I travel frequently for business, so I feel it is important to share the hotel experience. This hotel is great, comfortable, clean room and the staff was friendly and helpful. It is located in a good area, easily accessible. Basically, my go to place when visiting Brockville. One thing that I wished that they had, EV charging stations in their parking lot. That would really be amazing, hopefully there is a plan to get them in the near future.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamaican_Canadian wrote a review Sep 2021
Ajax, Canada
4.0 of 5 bubbles
We had our first post pandemic hotel visit and agree with the reviews on all the Covid-19 safety precautions. There is hand sanitizer at each door, maximum 2 people (if not a family group) in each elevator. I had read that some hotels leave rooms empty for 3 nights before a new guest arrives, but was told that they had a full hotel for the weekend and none which had been empty, but that it was fully sanitized and if we had issues, they could change the room.

The staff was friendly, the hot buffet breakfast was managed and packaged for you based on what you wanted, with staff taking your order in one door and delivering it in the next window.

The rooms are clean. There are two picnic tables on either side of the hotel, if you want to eat your meals outdoors.

TIPS: 1) If noise bothers you at night, ask for a room away from the highway
2) I did not know that when you book through CAA, they go through Expedia. I had initially booked for 2 nights and changed to 1 night and when I got here, it was not changed. In future book directly with the hotel and they can make changes.
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Date of stay: September 2021
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Choose a room away from the highway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike H wrote a review Mar 2021
Toronto, Canada
5.0 of 5 bubbles
I have stayed at the hotel most weeks for several years now, due to necessity to be in Brockville for work.

During COVID the team has gone above and beyond to make guests comfortable, ensuring during periods of low personal travel that business regulars get exclusive use of their rooms and when possible these stay empty at weekends for extra precautions.

Housekeeping is always to a high standard, and I am very happy with the policy that rooms are not entered by staff mid stay. I believe you can request daily room servicing if you can’t survive without fresh towels and having your bed made.

Front desk personnel are always cheerful and accommodating, even with the most demanding guests or those that won’t follow protocols.
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Date of stay: March 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debby B wrote a review Aug 2022
5.0 of 5 bubbles
Don’t usually write reviews but felt compelled to acknowledge the fantastic service. Can’t say enough nice things about the staff, from housekeeping to front desk. In addition to being professional and efficient the staff were pleasant, friendly and so happy to help you in any way! Serving your customer well appears to be their motto. Complimentary bottled water, ear plugs, coffee/tea always available, etc was wonderful. Hot breakfast included Beds comfortable and plenty of hot water at a good pressure on top floor (floor # 4)! Easy one and off to Highway 401. Hotel located at the end of a cul de sac so it’s quiet out front. If you need lots of quiet to sleep ask for an even numbered room (i.e. on front side of bldg) - you won’t hear a thing! Having an indoor pool was also a bonus. Water temp was refreshing but not cold. Towel rack in pool was empty when I arrived for a swim but when I spoke to front desk the staff was very apologetic and someone arrived within a minute to replenish the towels!
I would definitely stay here again and Highly recommend it!
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Date of stay: August 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Hotel is quiet but if you are light sleeper ask for an even numbered room - you won’t hear a thing!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KenloToronto wrote a review Sep 2022
Richmond Hill, Canada
5.0 of 5 bubbles
Please let Janice and Karen know that their staff who serve the breakfast room work diligently. They keep every part clean and tidy. As soon as the guests leave the table, they clean up the table immediately for the next guests with no mess. I don’t take this for granted as I have stayed in other hotels, the restaurant staff cannot keep up the cleanliness of the breakfast tables nor food tables, or no one bothers to care. I’m impressed by this hotel staff who deserve a compliment. I did praise them right on the spot. Keep up with the good work. Thank you for providing a comfortable environment to enjoy the breakfast.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WilliamK327 wrote a review May 2022
London, Canada
5.0 of 5 bubbles
On our way to Montreal we overnighted at the Holiday Inn Express in Brockville, where we were greeted by a most affable young man (of 17) who was working his first day at this hotel, filling-in for some regulars who were ill.
We asked for a room on the side of the hotel away from the 401 highway, and after having been assigned a room that was facing the highway, it got switched and upgraded to a suite on the quiet side. That room was marvellous. The bed was so comfortable, the room so spacious, and the amenities were in perfect order.
The complimentary breakfast was more than sufficient to keep us going the rest of the day.
We can certainly highly recommend this hotel, and will plan to stay here again.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HappyCanadian13 wrote a review Sep 2020
Charlottetown, PEI
5.0 of 5 bubbles
Upgraded to suite as platinum elite members. Clean and comfortable. Coffee maker and fridge in the room. Breakfast choices limited to scrambled eggs, sausage, yogurt, apple or orange juice, bananas or oranges. No bread products. Stella, housekeeping manager, served us which made for a pleasant start to the day. Pool closed as is breakfast eating area ( breakfast food is packed to take to your room).
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
smurfette001 wrote a review Aug 2022
Gatineau, Canada
4.0 of 5 bubbles
My kids and I spent a week in Brockville and stayed at this Holiday Inn. The staff were lovely with one small exception (front desk person told my son to "stop playing" with the makings for tea in the lobby when he was only getting himself some tea. It would be better in such situations for the person to ask the client if they are getting tea and offer to help although he knew how to do it.) but overall the staff from front desk to breakfast room to cleaning staff were lovely.

We were able to check in early. The room was clean and comfortable. Cleaning staff came in every day which was great. At other places since the pandemic started this hasn't been the case. The beds were very comfortable. I had asked at the time of reservation for a room away from the highway but they still gave us a high-way side room. It wasn't the end of the world though.

Overall, good location, comfty, friendly, clean, excellent breakfast.

The major drawback was the pool. The pool and the pool room were downright dirty, with actual clumps of hair in the pool water and all over the floor of the room. We went three times thinking maybe it would be better and it was the same each time. Eventually we decided we couldn't stomach going there anymore which was unfortunate as we were really looking forward to using the pool. The other thing as mentioned was the employee who assumed my son was doing something wrong when he was getting himself some tea.
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Date of stay: August 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Ask for a room away from the highway. If the pool is a main draw for you be aware it may be dirty.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
katiejcdempsey wrote a review Aug 2020
Kawartha Lakes, Canada
3.0 of 5 bubbles
We booked online and paid in advance. It stated that breakfast was included.

When we arrived at the hotel, there was a crowd of half a dozen people in front of the main door, no masks, no social distancing.

We got inside and received our room keys. We were informed that breakfast was not included, the gym, pool and restaurant were all closed due to Covid precautions.

Our room was average, clean and comfortable. We had some issues with the TV, the guide didn’t work.

I found the price to be expensive, considering there were no facilities open and I wasn’t getting breakfast.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Brockville, an IHG Hotel
Responded Sep 12, 2020
Hello katiejcdempsey, Thanks for the stay and feedback. I am happy that you found the room clean and comfortable. On the other hand, I am sorry that breakfast was not available and that you were not informed that the breakfast bar was closed. I have taken note of your comments and shared them with management for review to take necessary actions to address these concerns. I hope you give us a chance to host you again in the future. Best Regards, John O Case Manager IHGService
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
budsfan29 wrote a review Jul 2021
Vaughan, Canada
5.0 of 5 bubbles
This hotel is well located right off the highway and near many restaurants and stores. We chose it as a stopover hotel due to its suites. It did not disappoint! The suite was fairly large and the two queen beds were comfortable. It had a mini fridge which was very convenient. Breakfast in the morning had hot and cold choices, and was served by two friendly ladies. The front desk clerk on check in was not that friendly. The pool was closed due to Covid. We would stay again under similar circumstances.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheyenne S asked a question Jul 2019
Toronto, Canada13 contributions6 helpful votes
Does the 2 bedroom junior suite have a sofa bed?
asain69 asked a question May 2018
Vancouver, Canada35 contributions66 helpful votes
How far is the train or bus station to the hotel plus to the boat tours
Answer from Paul R
Ottawa, Canada31 contributions8 helpful votes
It is about a quarter mile to the bus station and to the train station it is a mile and a half to the boat tours
aftahrsgrl wrote a tip Jan 2024
Montreal, Canada3 contributions1 helpful vote
4.0 of 5 bubbles
"Room 325 for Comfy bed!"
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MikeyTravel wrote a tip Jun 2023
Mount Holly, New Jersey651 contributions167 helpful votes
4.0 of 5 bubbles
"The back side of the hotel faces the highway, which you can hear in the room. Perhaps the front side of the hotel is quieter. "
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Debby B wrote a tip Aug 2022
1 contribution
5.0 of 5 bubbles
"Hotel is quiet but if you are light sleeper ask for an even numbered room - you won’t hear a thing!"
Read full review
smurfette001 wrote a tip Aug 2022
Gatineau, Canada10 contributions
4.0 of 5 bubbles
"Ask for a room away from the highway. If the pool is a main draw for you be aware it may be dirty."
Read full review
Julie M wrote a tip Jul 2022
Manotick, Canada4 contributions
5.0 of 5 bubbles
"We went mid week and were able to check in early so it’s worth asking if you arrive before 3pm."
Read full review
Not the right property for you?
There are more places to choose from in the Brockville area.
PRICE RANGE
C$197 - C$252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites brockville
LOCATION
CanadaOntarioBrockville
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express & Suites Brockville, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Express & Suites Brockville, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Brockville, an IHG Hotel?
Nearby attractions include Stingers Indoor Paintball and Airsoft (0.8 km), Galaxy Cinemas Brockville (1.0 km), and N3XT L3VEL VR and Multi-Sports Simulator (0.7 km).
What are some of the property amenities at Holiday Inn Express & Suites Brockville, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express & Suites Brockville, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Brockville, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Brockville, an IHG Hotel?
Conveniently located restaurants include Luna Pizzeria Restaurant, Kelseys Original Roadhouse, and The Shady Coyote Fries & Grill.
Are there opportunities to exercise at Holiday Inn Express & Suites Brockville, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Brockville, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Brockville, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Brockville, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Express & Suites Brockville, an IHG Hotel?
Many travellers enjoy visiting Brockville Railway Tunnel (2.3 km), Fulford Place (2.8 km), and John H. Fulford Fountain (2.0 km).
Is Holiday Inn Express & Suites Brockville, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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