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Holiday Inn Express Hotel & Suites Brockville

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Holiday Inn Express Hotel & Suites Brockville
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185 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Brockville
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Showing 177: English reviews
Centreville, Canada
Reviewed 19 July 2016

Not one complaint. Very nice. Pleasant , very helpful staff, immaculate , close to everything and very quiet. Would stay again. Good parking. One of the nicest places we have stayed and very well priced.

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Thank digby d
Reviewed 18 July 2016 via mobile

Our suite was awesome! I loved the completely separate seating area with second television. Everything g was very clean and the bed was super comfortable. We enjoyed the pool... Probably spent close to 2-3hrs in the pool and hot tub switching back and forth. Some other families came and went but it was never "full." The breakfast was wonderful. They...

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1Thank Katie L
Ottawa, Canada
Reviewed 14 July 2016

Very clean and modern. Convenient 24-hour gym, although it is small and not very well-equipped, nice pool and whirlpool. Good breakfast, friendly staff. They give you earplugs in the room for the traffic noise, but I didn't even notice we were right beside the 401 until the next morning. Not the cheapest hotel, but definitely superior to the others along...

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1Thank OttTourist
Dorval, Canada
Reviewed 14 July 2016

From the reception desk to housekeeping to the entire staff, everyone was very helpful and we were treated like part of their family. Of all the many places we have stayed at it ranks as one of the best. Carly, you and your staff are amazing and very helpful and friendly. We highly recommend this hotel for people looking for...

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Thank duboisjames
Ottawa, Canada
Reviewed 12 July 2016

Overall decent place to stay and room was clean. Had to ask to move to the other side of the hotel due to the traffic from the 401 being very noisy! The manager did accommodate this request for us. Breakfast was ok just wish they had healthier options and a couple gluten free options as well would be nice. We...

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Thank K S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear K S, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites North Kansas City, MO. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about breakfast and customer service. However, we’re sorry we fell below your expectation regarding the noise caused by...

Markham, Canada
Reviewed 12 July 2016

Excellent hotel, breakfast, pool and the staff was helpful on several occasions. On one occasion though, I found one female staff member to be quite cold. On that occasion we came there late for check in (because my father was in palliative care) the lady at the front desk would not lower the price for the circumstances. I found that...

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Thank Diana D
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Diana D, Thank you very much for your review of your recent stay. We do apologize we were unable to anticipate more of your needs and therefore provide you with a better experience. Comments like these are of great importance to us and allow us to monitor and improve our service continually. We hope that if your travels brings...

Aylmer, Canada
Reviewed 9 July 2016

Staff were very helpful and courteous. The hotel (public areas & rooms) were clean and well kept. It was nice to have tea available at all times. Breakfast was good. I would stay here again. We stopped here on our way home from PEI and decided to stay an extra night so we could take the boat tour around the...

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Thank Shelly M
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Shelly M, Thank you for your review of our property! It is great to hear that you enjoyed your stay - guest satisfaction is our number one priority and we hope to see you again when you're back in the area. Thanks for choosing HIE Brockville!

Port Coquitlam, Canada
Reviewed 5 July 2016

It's always good to find hotels -and a hotel chain that keeps trying to be better when others don't. This hotel has a good selection of fitness, pool, breakfast room to please any family. The front desk is very helpful and nothing is amiss. That's what you want!

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Thank WesternWilly
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear WesternWilly, Thank you so much for the excellent review of our property! We love hearing from our guests, and I'm delighted to hear that you enjoyed your time with us. From all of us at HIE Brockville, thank you for your kind words and we look forward to seeing you again soon.

CAMBRIDGE
Reviewed 4 July 2016 via mobile

I stayed at this holiday inn for business during the latter part of May. The hotel was clean and tidy, the staff was friendly and of course it offered a complementary breakfast service that was, as expected, well prepared. I would recommend this location

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Thank MANUEL G
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear MANUEL G, Thank you for the great review! We appreciate hearing from our guests as it allows us to always improve and continue exceeding expectations. Thank you for choosing HIE Brockville, we look forward to seeing you again soon!

Toronto, Canada
Reviewed 27 June 2016 via mobile

Stayed there for a night after finding Cornwall booked solid. Almost two hundred bucks for a two queen that are rock hard with cheap sheets and stereotypical bad hotel pillows. Room was highway side so the constant drone of the highway greets you, but dont worry; thry offer earplugs.... This quality level should be half the price from a mom...

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1Thank canadiancreed
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear canadiancreed, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for the inconvenience caused by the highway noise and for failing to meet your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express & Suites, Brockville's newest hotel. We feature 80 guest rooms with a wide variety of suites. Each room is equipped with 42" televisions, iron/board, coffee maker, hair dryer, high-speed internet and free local calls. Our suites also include a kitchenette with mini fridge and microwave, as well as a sitting area with a pullout sofa. Hotel amenities include business centre, indoor pool with hot tub, fitness room and guest laundry room. Remember to start your day off right with our complimentary deluxe continental breakfast. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brockville

Address: 7815 Kent Blvd, Brockville, Ontario K6V 6N7, Canada
Region: Canada > Ontario > Brockville
Price Range: $154 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brockville 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Brockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had junior suites that included microwave and frig-well worth the small increase in price.”
 of 5 bubbles JanetEllenY, 25 Oct 2016 | Read review
“Rooms on north side of building are quieter.”
 of 5 bubbles luvchianti, 3 Oct 2016 | Read review
“I would assume the rooms are quieter on the non-highway side, but we didn't hear noise even on the highway side...”
 of 5 bubbles anchormanage, 26 Sep 2016 | Read review
“North side quieter”
 of 5 bubbles 2u4sail, 1 Aug 2016 | Read review
“If you do not like highway noise, ask for a room on the opposite side of the hotel facing away from Highway 401.”
 of 5 bubbles Canuck40, 27 Jul 2016 | Read review
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