We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Holiday Inn Express Hotel & Suites Brockville

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express Hotel & Suites Brockville
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

188 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express Hotel & Suites Brockville
See the most recent reviews
Showing 180: English reviews
Smiths Falls
Reviewed 21 April 2016

We have our weekly Open Meetings and our monthly Seminars at the Holiday Inn. The rooms are very clean and the Front End Staff are the best. The staff go out of their way to make sure that we have everything that we need and that our stay with them is comfortable and pleasurable.

 Report
Helpful?
Thank lindasH9263JP
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear lindasH9263JP, Thank you very much for leaving feedback on your stay with us! I am so happy to hear that your stays with us are enjoyable - that's what we strive for! Guest satisfaction is our number one priority, and your loyalty is very much appreciated. Thank you for making HIE Brockville your first choice, we will see you...

Binbrook, Canada
Reviewed 20 April 2016

Front end service is excellent, really felt welcomed and appreciated for selecting their hotel . Rooms a very spacious and clean , bed very comfy . with choice of soft or firm pillows. Free wifi worked very good . They have a very good free breakfast and coffee is available 24-7. Didn't try the pool , but did use the...

 Report
Helpful?
Thank Jeff T
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Jeff T, I want to thank you for taking the time to provide us with feedback on your experience at HIE Brockville! Guest reviews are our most important tool to meet expectations and provide the highest levels of customer service. I am very happy to hear that you enjoyed the hotel property and amenities. With regards to fridges, all...

Toronto, Ontario, Canada
Reviewed 9 April 2016 via mobile

In fact. Never at all. This is not my account but my husbands. I'm sharing this review because it needs to be told. I reserved my hotel on the Holiday Inn website. I used my visa debit card. No problems. When I got to the hotel they refused my visa debit card and told me they only take credit card....

 Report
Helpful?
3Thank Matthew T
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Matthew T, Thank you for taking time to review our hotel. It is truly regrettable that some of our amenities and services did not live up to your expectations. We take comments such as these very seriously and would like to follow-up with you. I have sent you a private message in an effort to obtain additional information. I...

Ottawa, Canada
Reviewed 8 April 2016

enjoyed our stay, the pool was great for the kids, Wi-Fi worked excellent. thehotel was very clean . The staff were friendly and professional. Breakfast was good. I would recommend staying here if your coming to Brockville

 Report
Helpful?
1Thank jbirtch123
southwestern, Ontario
Reviewed 20 March 2016 via mobile

I stayed for work proposes in Dec 2015, I moved from another hotel due to noise. No concerns of that at this hotel. The room was very clean and spacious. The breakfast had hot and cold choices for those who are vegetarian you will find something. The wifi worked very well. The parking was very good and many close choices.

 Report
Helpful?
Thank sunnysmiles72
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear sunnysmiles72, I want to thank you for taking the time to give us feedback on your stay at HIE Brockville. Guest reviews are invaluable to us, as they allow us to maintain and improve the service level that we aim for. It is great to hear that we were able to meet your expectations, and that you enjoyed our...

Oakville, Ontario, Canada
Reviewed 23 February 2016

Stayed here for a night on while on a business trip. The staff are very friendly. The pool is nice. The room was clean and quiet. Good stay overall with no complaints. Would definitely recommend this hotel.

 Report
Helpful?
Thank SamGabrail
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear SamGabrail, Thank you for taking the time to review HIE Brockville! Your feedback is essential to us, as it is our best resource to ensure guest satisfaction. I am very happy to hear that you enjoyed you stay and that we were able to meet your expectations! Thank you for recommending our property, we look forward to your next...

Beamsville, Canada
Reviewed 17 February 2016

love it here.. the staff is excellent.. the rooms are great. Wouldn't stay anywhere else .. the food is great.. everyone is eager to help anyway the can.. perfect location to all the restaurants and shopping..

 Report
Helpful?
1Thank Charlotte G
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Charlotte G, I want to thank you for taking the time to give our property such a great review! Guest satisfaction is our number one priority, and I am so glad that we were able to meet your expectations. We hope to continue being your first choice for Brockville accommodations - thank you for choosing Holiday Inn Express &...

Reviewed 12 February 2016 via mobile

I'm just finishing up a week of business in the Brockville and Kemptville area and while in town I stayed at this Holiday Inn Express. I've stayed in a few Holiday Inns and this one is not bad by comparison. The rooms are nice and the hotel is well kept and clean but my bed wasn't very comfortable, I don't...

 Report
Helpful?
1Thank Pat M
Mississauga, Canada
Reviewed 8 February 2016

They had a wedding. I paid waaaaaaaaaaaaaay too much to lie awake all night and I mean ALL NIGHT because of loud partiers next door and in halls till 5:30 am. Complained several times. Security came up - quite for 20 minutes and then they were back at it again. Then screaming at each other next morning to get up....

 Report
Helpful?
1Thank Marnielikes2trip
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Marnielikes2trip, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of you goal on your visit. We would like to apologize for the inconvenience caused by the level of noise during your stay and for...

Reviewed 16 January 2016

I had contacted the Holiday Inn to block off rooms at a group rate for my upcoming wedding. It took management SIX WEEKS to return my numerous phone calls, voicemails, and emails inquiring about blocking off rooms for my wedding guests. When they finally got back to me, I went to see some rooms and look into signing a contract...

 Report
Helpful?
2Thank Erica B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Erica B, Thank you for leaving a candid review about our hotel on TripAdvisor. It is disheartening to know that your experience was not as pleasant as it should have been. This is not the customer service we endeavor to deliver our guests and for that, we are truly sorry. Rest assured that your comments were shared to our...

43 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (38)
Viewed
Room/Suite (20)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (9)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Brockville
0.2 km away
Comfort Inn
Comfort Inn
#1 of 5 in Brockville
241 reviews
0.5 km away
Days Inn Brockville
Days Inn Brockville
#5 of 5 in Brockville
389 reviews
15.2 km away
Quality Inn Gran-View
Quality Inn Gran-View
#1 of 5 in Ogdensburg
119 reviews
Show Prices
Show Prices
Show Prices
3.9 km away
Super 8 Brockville
Super 8 Brockville
#2 of 5 in Brockville
317 reviews
0.0 km away
Travelodge Brockville
Travelodge Brockville
#4 of 5 in Brockville
356 reviews
2.1 km away
The Noble Suites Experiences
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express & Suites, Brockville's newest hotel. We feature 80 guest rooms with a wide variety of suites. Each room is equipped with 42" televisions, iron/board, coffee maker, hair dryer, high-speed internet and free local calls. Our suites also include a kitchenette with mini fridge and microwave, as well as a sitting area with a pullout sofa. Hotel amenities include business centre, indoor pool with hot tub, fitness room and guest laundry room. Remember to start your day off right with our complimentary deluxe continental breakfast. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brockville

Address: 7815 Kent Blvd, Brockville, Ontario K6V 6N7, Canada
Region: Canada > Ontario > Brockville
Price Range: $152 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brockville 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline and Hotels.com so you can book your Holiday Inn Express Hotel & Suites Brockville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Brockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had junior suites that included microwave and frig-well worth the small increase in price.”
 of 5 bubbles JanetEllenY, 25 Oct 2016 | Read review
“Rooms on north side of building are quieter.”
 of 5 bubbles luvchianti, 3 Oct 2016 | Read review
“I would assume the rooms are quieter on the non-highway side, but we didn't hear noise even on the highway side...”
 of 5 bubbles anchormanage, 26 Sep 2016 | Read review
“North side quieter”
 of 5 bubbles 2u4sail, 1 Aug 2016 | Read review
“If you do not like highway noise, ask for a room on the opposite side of the hotel facing away from Highway 401.”
 of 5 bubbles Canuck40, 27 Jul 2016 | Read review
5 of 5