We picked the Best Western because usually they are nice hotels. It looks good from the outside, the front desk lady was nice. The suite with kitchenette is very outdated. The kitchenette is very old and run down and the bathroom too. Was not impressed at all. The duvets are lumpy, like stones in the duvet cover and when I asked about it I got the snippy answer that happens when you have to wash them all the time. Not amused at all! The bathroom was not clean and also old, with rims around the tiny sink surrounding where the dirt has built up, gross. The walls are paper thin, we could hear the neighbours talk half the night, and they did not scream. Why do you have to occupy rooms next to each other if you know that the walls are so thin, I think there were maybe 5 to 6 rooms occupied.... I will not stay here again, sleepless night under a lumpy duvet!…
older hotel still looking good ,very clean ,lovely entrance to the lobby, all access to the rooms are outside with no hallways ,very quiet location ,easy access off main st Yarmouth, staff very freindly, helpfull
Overall it was OK, the Breakfast even thought was a bag breakfast was excellent. Room was fairly big and comfortable, beds are only double so sharing was tight. We found an earwig in one of the beds, and a spider on the side table, when we called the front desk, she passed it off to the manager for the AM, not the best way to handle it. The young girl at check in was great, got the extra towels and sheets we asked for right away - this was why I gave her a very good score and not average, bc she did not do well about the bugs. BC of the bugs I gave the cleanliness and room only Average.
BW service and quality is typically good. Although this was a last minute decision to stay and the front desk staff could only provide what was available. Noticed the smell of weed outside of front door, in lobby, and in room. Breakfast was 'just OK'
Great stop on our trip. Close to everything in Yarmouth. Very happy that the pool was open after a very hot day. Breakfast was a little different because of the virus but there was lots of choices for the bagged breakfast.
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