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Best Western Plus Columbia River Hotel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Situated on the mighty Columbia River in the West Kootenay region of British Columbia, Trail is a special place of international sport and civic pride, of natural beauty and industry. You will find our award winning boutique hotel downtown in the heart of Trail's business district - your own personal oasis and a true home away from home.
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Property amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room Service
Spa
Dry Cleaning
Hot Tub
Multilingual Staff
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
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Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Reviews & more
278Reviews
74Photos
1Q+A
31Room tips
Traveller rating
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Good value for your money. Good central location in town and within walking distance to most amenities that you may need. Good breakfast considering that it's part of your room price, no complaints. Staff was friendly.
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Review collected in partnership with Best Western
Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded 2 weeks ago
Hi, Thank you for completing the survey regarding your recent stay with us. We have recently added even more hot items to our breakfast. From hashbrowns, to scrambled eggs, and even omelettes, we are always looking to improve what we offer our guests. I hope we see you again soon, maybe for a ski package this winter?
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Stayed for one night on stopover...great hotel. From check in to check out no issues. Front desk friendly, room clean, bed comfortable , good free breakfast to start the day. I thought it being right on the highway it would be noisy but we heard nothing. No complaints on this hot
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Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded Oct. 22, 2018
Hi, Thank you for completing the survey regarding your recent stay with us. Your review is greatly appreciated. Everyone here, from front desk, to housekeeping, maintenance, we are all striving to make every single guest feel welcomed when they walk through our doors. Being on the highway can be a challenge, but I find most guests respond similar to you in that they don't even notice it. Since we are in the heart of downtown Trail we are close to a lot of what our city has to offer. I hope we see you again soon, maybe for another nights stay or even just a dinner at Foxy's if you're passing through town. Guest Relations Manager
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Spent three nights in Trail to connect with family for a special occasion! The overall hotel experience was outstanding from the service and the amenities offered at this location! There were three of us in a very spacious, comfortable room on the top floor. The hotel was very c
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Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded Sep. 27, 2018
Hi, Thank you for completing the survey regarding your recent stay with us. I'm pleased we were able to provide a place to stay during your special occasion. We aim to be the home away from home, and to make every single guest feel welcomed the moment they step through our doors. I hope we see you again soon, for another family special occasion, or even a quick visit to enjoy the amazingly beautiful natural surrounds in Trail. Guest Relations Manager
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Grabbed a room here last week. The front desk staff were great! I guess I got the last available room? The hotel seems old. The rooms could use a reno, but they are clean and the beds were comfortable enough. pretty pricey though. I'd stay again of I had business in town, but nex
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Review collected in partnership with Best Western
Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded Sep. 14, 2018
Hi, Thank you for completing the survey regarding your recent stay with us. I wouldn't be surprised if you go the last room as we have been extremely busy all month. We do our best to keep our rooms current. I know during my 10 years or so with the company we have replaced our carpeting in the rooms twice. Our beds too are the number one compliment we receive, and I've found them to be so comfortable that I got one myself. Our prices during this time are higher than usual during this period, and normally are more in line with what you would expect. I hope we see you again soon.
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Stopping over in Trail one night, we booked into the Best Western. When in doubt, we find we are never disappointed with this chain. The location is right down town, so walking throughout the city, is made easy. The room was spacious, and on the top floor, which we prefer. Ch
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Response from GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel
Responded Aug. 28, 2018
Hi, Thank you for completing the survey regarding your recent stay with us. I'm pleased to read that you enjoyed your time with in during your short stay in Trail. Our location downtown is quite convenient and allows guests to enjoy what our city has to offer, just like you did. We aim for our check in experience to be quick and simple. I hope we see you again soon!
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementBest Western Plus Columbia River Hotel
Deluxe Executive Suite
Standard with two double beds
Standard with two double beds
Standard with two double beds
Standard with two double beds
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Hi, I'm travelling with my disabled sister who has a service dog. Will you accommodate us?
Hi, We always allow service pets no problem. In fact, all hotels, motels, resorts, everywhere must allow service animals. All other type of pets are subject to their policies, but service animals specifically must be allowed.
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"Higher floors offer a view of down town."
"We prefer top floor, where ever possible."
"Although close to the highway double glazing kept out noise"
"Road side either way"
"stay on the north side"
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PRICE RANGE
US$116 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western trailtrail best western
LOCATION
CanadaBritish ColumbiaKootenay RockiesTrail
NUMBER OF ROOMS
58
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