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Best Western Plus Columbia River Hotel

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1001 Rossland Ave, Trail, British Columbia V1R 3N7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (39)
Room & Suite (19)
Dining (7)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 hotels in Trail
Location
Cleanliness
Service
Value
Travellers' Choice
Situated on the mighty Columbia River in the West Kootenay region of British Columbia, Trail is a special place of international sport and civic pride, of natural beauty and industry. You will find our award winning boutique hotel downtown in the heart of Trail's business district - your own personal oasis and a true home away from home.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Parking
Wifi
Restaurant
Vending machine
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
342Reviews2Q+A34Room tips
Traveller rating
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Popular mentions
Norman F wrote a review Yesterday
Burnaby, Canada54 contributions10 helpful votes
We arrived in Trail for a four-night stay as I had a work assignment which ended up running to 16 days. Room location was exactly as requested and there was a hand written note in the Room written by Brandon (Director of Guest Services) welcoming us to the hotel – a very nice touch. It would appear that the Hotel and Rooms have recently been redecorated and refitted with good quality furnishings and it is refreshing to see the Owner’s ongoing and continued investment in the property. Everything was clean and fresh. Adjoining Hotel Restaurant was still closed due to the pandemic but believe should be reopening in the not-too-distant future. Due to work ended up staying 16 nights and everybody that we met from Brandon, to the front desk staff to housekeeping were exceptionally pleasant, helpful and knowledgeable about this regional location. We will stay at this location again and sincerely recommend it to others. Couple of minor recommendations: 1. There are no microwaves in the Rooms but it you advise the front desk then they will arrange as soon as they can – if you are arriving late suggest that you phone in advance of arrival if you need one in place the same night; 2. Exit to the main road is on a blind corner, particularly if you are heading East. Suggest that you go round the building and exit via the McDonalds parking lot, which has traffic lights to assist.
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Date of stay: June 2021
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jwing2020 wrote a review Dec. 2020
2 contributions
Hotel's Favourite
room was very clean, internet was lightning fast and bed gave me a very good sleep. Location in Trail allowed me see many customers quickly and with great profit, as well as many close amenities like shops and services always a bonus. Columbia River Hotel is 5 star in my books
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Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from G L, General Manager at Best Western Plus Columbia River Hotel
Responded Dec. 23, 2020
Hi, Thank you for your review. Clean and comfortable is always our aim for our guests. Having good internet is always important and is why we have wifi and wired to cover all of the options. We are quite lucky to be located in the heart of downtown Trail, and I'm happy you took advantage of it. I hope we see you again soon! But if we don't, Merry Christmas! Guest Relations Manager
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ATG wrote a review Apr. 2021
Vancouver, Canada5 contributions6 helpful votes
Comfortable older property in extremely convenient downtown location. Plenty of parking. 24 hour desk, professional and friendly staff. Very clean room and common spaces / lobby. Restaurant closed due to Covid, unfortunately.
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Date of stay: March 2021
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from Brandon Schroth, Guest Services / Front Office at Best Western Plus Columbia River Hotel
Responded Apr. 22, 2021
Hi Adam, Thank you for your review. We are happy to hear your enjoyed your stay with us and found everything to be clean and comfortable. The location is something we are very pleased that it works great for just about everyone. Thanks again for the review and staying with us. I hope we can see you back again soon. -Guest Relations Manager-
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Tiffany C wrote a review Apr. 2021
Rossland, Canada1 contribution
I came to the area for work and the Best Western Plus Columbia was recommended to me by a colleague. From the first phone call to the time I had to leave the staff was an absolute joy and made me feel right at home. I was very impressed with the cleanliness of the rooms and the assistance provided by the staff. The rooms are spacious and allowed for me to do my office work in. The coffee machine provided in the room helped get me through some long long days of work! I hope I get a chance soon to go back and visit that beautiful area just so I can stay a few more nights at the hotel. Thank you!
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Date of stay: April 2021
Rooms
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Trip type: Travelled on business
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Response from Brandon Schroth, Guest Services / Front Office at Best Western Plus Columbia River Hotel
Responded Apr. 22, 2021
Hi Tiffany, Thank you for your review. We are very pleased to hear your enjoyed your stay with us. Cleanliness is very important to us, I am glad your found it so. The comments about our staff are very meaningful. Thank you for staying with us and leaving such a great review. I hope we can welcome you back again in the near future. -Guest Relations Manager-
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nica92021 wrote a review Apr. 2021
1 contribution
When we went to leave there was a homeless person sleeping outside the front door. That person proceeded to get up and than followed my husband as he left threatening him. Around half an hour before this another party that we were travelling with was also Uncomfortable when leaving as he was staring at their young daughter and acting strangely. When my husband approached front desk they responded with, "There is nothing they can do! They've called cops in the past and they don't do anything!"
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Brandon Schroth, Guest Services / Front Office at Best Western Plus Columbia River Hotel
Responded Apr. 12, 2021
Hi Nica, Thank you for taking the time to submit a review. Our hotel has 24 hour security service to handle any situation that may come up, and has been in place for longer than I've worked here (and I've been with the hotel for 15 years). I apologize that our front desk team did not properly communicate this to you as we often keep security discreet to ensure we don't disturb our in-house guests. I would greatly appreciate a chance to speak with you as I can't see when you were in our city to be able to look into your stay directly. Please reach out during the weekday mornings with a call, or even an email if that fits for you. Thank you for the information as we always appreciate the opportunity to continue to improve our guest experience.
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PRICE RANGE
US$112 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western trail, trail best western
LOCATION
CanadaBritish ColumbiaKootenay RockiesTrail
NUMBER OF ROOMS
58
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Frequently Asked Questions about Best Western Plus Columbia River Hotel
Which popular attractions are close to Best Western Plus Columbia River Hotel?
Nearby attractions include Columbia River Skywalk (0.9 km), Royal Theatre (0.6 km), and Trail Visitor Centre at the Trail Riverfront Centre (0.6 km).
What are some of the property amenities at Best Western Plus Columbia River Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Plus Columbia River Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Columbia River Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Plus Columbia River Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Columbia River Hotel?
Conveniently located restaurants include Trail Beer Refinery, Kootenay Kabab, and Foxy's Fine Food & Drinks.
Are there opportunities to exercise at Best Western Plus Columbia River Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Best Western Plus Columbia River Hotel located near the city centre?
Yes, it is 0.09 km away from the centre of Trail.
Are any cleaning services offered at Best Western Plus Columbia River Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Columbia River Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Best Western Plus Columbia River Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.