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BEST WESTERN PLUS Columbia River Hotel

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#1 of 3 Hotels in Trail
Certificate of Excellence
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BEST WESTERN PLUS Columbia River Hotel
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199 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Reviewed 9 August 2016 via mobile

This place is great. Very clean, very comfortable. Incredible views. Plenty of sights to see near by. Nicest hotel bed I may have ever slept in. Staff is also very friendly. Our family of 6 had a great time here.

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Helpful?
Thank brunstone
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. I'm glad you think our hotel is great. Having a clean and comfortable room go a long way towards making any time away from home a good time. Trail is lucky to be in such a beautiful area, and having a bed like our only makes it...

spokane, United States
Reviewed 7 August 2016

This was a great hotel for the price. We booked in advance and noticed a different price the day we departed. The front desk staff assisted us with the lower rate. The room was comfortable, the exercise facility was perfect, the hot tub was very clean and inviting, and it had a nice breakfast.

Review collected in partnership with Best Western
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Helpful?
Thank Liz S
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. Your review is right to the point. I'm glad we were able to help you out and make sure you got a good rate for you time here. I hope we see you again soon. Guest Relations Manager

Canada
Reviewed 30 July 2016

My wife and i were travelling through BC from Kelowna to Alberta and decided to stay in Trail. After looking online at availability and prices, we decided to go with the Best Western Plus as i have stayed at other BWP hotels and have been very pleased with them. There was no disappointment here! The room was perfect......clean, modern and...

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Helpful?
1Thank Laura-KellyCanada
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. It looks like you enjoyed pretty much everything we have to offer here. This is what we aim for with everyone who comes through our doors, and it's always great to see our staff get complimented since they are what makes this hotel what it is. I...

Reviewed 29 July 2016

Surprised at the price $161 for senior in Trail BC on the highway?!! We had to move rooms because there was water coming from somewhere in the bathroom and making the carpet all wet in the entrance. Not nice to walk on with bare feet. Weird. In our second room the fridge ran all night and froze everything in it....

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Helpful?
2Thank Darcy N
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. For our pricing, it does vary depending on how early you book, and how busy we get. We always recommend booking early, and direct to get the best deals. On a more positive note, I'm very happy to see that our staff, and the bellini's made your...

Reviewed 24 July 2016 via mobile

This is one of my favorite places to stay, when I have to travel for work. Trail, B.C. is such a neat location, and this hotel is, perhaps, the very best the city has to offer. The hotel's staff are quite friendly, although that may be because they are Canadian (sorry, but Canadians, from my own experience, tend to be...

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Helpful?
Thank Aaron O
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. It's our pleasure to have you stay with us. We're always excited to welcome returning guests back to the hotel. We take pride in greeting everyone in a friendly yet professional manner, and I find it keeps things enjoyable for the guests and us as well. We...

Vancouver, Canada
Reviewed 24 July 2016

- very comfortable bed - clean sheet and clean bathroom - bar soap was not preferred in my own opinion - very very polite and friendly staff - in the middle of a "highway" yet walking distance to the downtown of Trail - close to Foxy restaurant - food is alright, not bad - pretty pleasant stay for business trip...

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Helpful?
Thank JanYVR
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. We set very high standards for our rooms when it comes to our beds. Clean and comfortable are just part of our everyday, and it plays a very important role in making sure everyone gets a great night's sleep when they stay with us. I always recommend...

Humble
Reviewed 20 July 2016

Another great stay at this hotel. Staff at front desk are friendly. Rooms are modern. Cable selection was good. Wifi was good and did not kick out. There is a breakfast in the morning that has a good variety. There is an elevator at the lobby but can be quite slow sometimes.

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Helpful?
Thank TwiggerTraveler
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. I'm extremely pleased to see that you enjoyed another stay with us. We always love to have a guest return back to us. We've put effort into ensuring our rooms are updated, whether it's the 46" led hdtv's, or something smaller like the brick on the desk...

Vancouver, Canada
Reviewed 17 July 2016 via mobile

Great hotel to pass through. It has a hot tub but it only fits 4 people in it and the fitness room is small but functional. The rooms are spacious and the king bed is heavenly! I'm looking into purchasing the mattress. The breakfast in the morning was good. Very satisfied with my stay. Check out Pino's Authentic Italian restaurant...

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Helpful?
Thank nernsie
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. Our beds are easily the most complimented facet of our hotel right behind our housekeeping. I find them to be the most comfortable beds I've ever slept on. So much so that I got one of them for myself after staying here. For our fitness room, and...

Fairmont Hot Springs BC
Reviewed 13 July 2016

The hotel is a good place to stay .The staff is very friendly and helpful . I did not expect a rate of $ 157.69 plus taxes in Trail . I would go back just because of a well trained and friendly staff . Breakfast was good. Did not see to many other hotels in area .

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Helpful?
Thank Norbert S
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. Your compliments on our friendly and helpful staff are greatly appreciated. We do our best to ensure guests feel like this is their home away from home, and they're always greeted with a friendly smile the moment they walk through our doors. I hope we see you...

Vancouver
Reviewed 8 July 2016 via mobile

Friendly staff and comfortable rooms. Nicely updated. Basic breakfast comapared to other bw properties which could be improved upon. Eggs looked industrial. Room very good and updated. An attached restaurant, roxys, was also very good. The fitness area has several cardio and weight machines. It could benefit from some exercise mats and a better layout. Very nice place to stay...

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Helpful?
Thank LLHH
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. It looks like you enjoyed your time here during your visit to Trail. It seems you had a chance to see pretty much everything we have to offer, from our comfortable rooms, to the breakfast, fitness room, and our lounge as well. I will make sure we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Situated on the mighty Columbia River in the West Kootenay region of British Columbia, Trail is a special place of international sport and civic pride, of natural beauty and industry. You will find our award winning boutique hotel downtown in the heart of Trail's business district - your own personal oasis and a true home away from home. ... more   less 

Additional Information about BEST WESTERN PLUS Columbia River Hotel

Address: 1001 Rossland Ave, Trail, British Columbia V1R 3N7, Canada
Region: Canada > British Columbia > Kootenay Rockies > Trail
Price Range: $155 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Columbia River Hotel 3*
Number of rooms: 58
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Also Known As:
Best Western Trail
Trail Best Western
BEST WESTERN PLUS Columbia River Hotel Trail, British Columbia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Columbia River Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Columbia River Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the king room if possible, unless you're traveling alone...beds are Full Size only!”
 of 5 bubbles 426CTS, 15 Nov 2016 | Read review
“This hotel is on the highway, so the views are not great on any side of the building.”
 of 5 bubbles 635darcyn, 29 Jul 2016 | Read review
“we did have highway side . Better view then the other side.Noice from Highway was not a factor .”
 of 5 bubbles NorbertS608, 13 Jul 2016 | Read review
“Best views from rooms on East side, overlooking the town centre”
 of 5 bubbles mjhullah, 7 May 2016 | Read review
“Get the highway side if you are there on warm weekend nights as the bar belches drunks in the early AM.”
 of 5 bubbles geoqwest, 15 Mar 2016 | Read review
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