Crown Columbia Hotel, BW Premier Collection

Crown Columbia Hotel, BW Premier Collection

Traveller (52)
Room & Suite (35)
Dining (10)

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C$236
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

5.0
#2 of 4 hotels in Trail
4.8 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Best Western welcomes you to the Premier life. At the Crown Columbia Hotel, BW Premier Collection, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Trail,BC the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Boating
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Secured parking
Wifi
Happy hour
Wine / champagne
Golf course
Hiking
Skiing
Bowling offsite
Fishing
Raquetball offsite
Squash offsite
Tennis court offsite
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Romantic
Business
Languages Spoken
English
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

1399 Bay Ave, Trail, British Columbia V1R 4A7 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 69 out of 100
69
Trail Airport
Castlegar Airport
22.9 km
See all flights
52Reviews0Q+A7Room tips
Traveller rating
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Detailed Reviews
yarr0w wrote a review Mar 2023
ne washington state10 contributions7 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
we came to trail,bc for a concert. jessica from best western columbia river hotel in trail, bc planned our stay. she reserved us a suite at the crown columbia hotel in trail,bc. this hotel is one of the most impressive we have stayed at. the hotel itself is immaculate. the furnishings and art(wonderful photographs of the columbia river) add much to the experience. the hotel staff is flawless. we had dinner at the columbia steakhouse in the best western columbia river hotel. the meal, ambience and staff at the restaurant added to the great experience we had overall. memorable is the best word for the crown columbia hotel and the columbia steakhouse
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Review collected in partnership with Best Western
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandon S, General Manager at Crown Columbia Hotel, BW Premier Collection
Responded Mar 6, 2023
Hi, Thank you for your review. We are pleased you enjoyed your stay with us. I also find the local pictures done on the Columbia river to be such a nice fit for this hotel. The steak house is sure a fantastic place and I am so glad to hear it made for a memorable experience for you. I hope we can welcome you back again sometime. Waremst regards. -Guest Sevices Manager-
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Toni S wrote a review Feb 2020
3 contributions
5.0 of 5 bubbles
My husband and I were traveling from Kimberley to Rossland and decided to spend the night in Trail. We had checked on places to eat and wanted to stay close to Trail Beer Refinery so no one had to drive.

We travel to Europe quite frequently, so imagine our delight to find that the old downtown hotel can been made over to feel like a European boutique hotel.

Lovely, welcoming lobby with business center desk. Lounge/bar/breakfast area that is restored original decor from the 1920’s. Rooms are all suites and no detail was overlooked. TV’s in the bedroom and sitting areas, sink outside the bathroom and plug in’s next to a mirror outside the bathroom so I could dry my hair, etc while my husband had a shower.

Expectations exceeded!!!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestRelationsMangr, Guest Relations Manager at Crown Columbia Hotel, BW Premier Collection
Responded Feb 10, 2020
Hi Toni, Thank you for your review. A lot of work went into breathing new life into this hotel. So many things were completely redone, while great care went into saving the classic elements that we could. For our guest room we spared no expense with many suites that feature kitchens and the most comfortable beds you will find anywhere. I hope we see you again soon for another night, or a quick drink in our lounge. Saurav Lakha Guest Services Manager
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Raina H wrote a review Aug 2020
225 contributions20 helpful votes
+1
5.0 of 5 bubbles
This gorgeous 100 year Old hotel was recently renovated and offers large, well-appointed suites with high ceilings. The kitchen has a full-size refrigerator, a countertop stove and a dishwasher. The staff was very pleasant on check in and check out.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from G L, General Manager at Crown Columbia Hotel, BW Premier Collection
Responded Sep 1, 2020
Hi Raina, Thank you very much for submitting a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of any further assistance, please don't hesitate to contact me at 250-368-3296. Thank you again for the kind words and compliments it means a lot to us. Sincerely, Adrian Heink Guest Services Manager Crown Columbia Hotel, BW Premier Collection
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RidgeLeeAnn wrote a review Aug 2020
Maple Ridge, Canada23 contributions
5.0 of 5 bubbles
While travelling from Vancouver back to Calgary during the pandemic we phoned ahead and requested a room that allowed pets and this hotel was recommended by the other BW hotel that didn’t have any pet friendly rooms. When I phoned and talked to Adam he found us a room and checked us in efficiently. We arrived several hours later (10 pm and in the dark) and at first we were a little concerned as the exterior of the hotel looked questionable. But once inside the hotel was clean and bright and not at all what we expected based on the outward appearance. Adam had upgraded our room to a higher floor with a better view and hadthe paperwork/room keys ready when we arrived. The room was spacious, quiet and cool - exactly what we wanted! Our stay was brief but enjoyable. My husband loved the parlour and if it wasn’t closed due to the pandemic we would have enjoyed a drink in the atmosphere. Breakfast was available in bag form only (thanks again to the Covid situation) which was so so but not the fault of the hotel but safety precautions being taken by all hotels. A very enjoyable stay with helpful and friendly staff. Will definitely stay again!
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Review collected in partnership with Best Western
Date of stay: August 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from G L, General Manager at Crown Columbia Hotel, BW Premier Collection
Responded Aug 16, 2020
Thank you for submitting a review regarding your recent visit to our property. We are very happy to hear you enjoyed your stay with us and we hope to see you back again in the near future. If there is anything we can do to make your stay more enjoyable next time around please let us know. Thank you very much for your kind words. Sincerely, Austin Rafuse Guest Services Manager
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Jimvcr wrote a review Sep 2021
Vancouver, Canada186 contributions91 helpful votes
5.0 of 5 bubbles
The hotel is located right in the downtown area next to the river, so it was quite convenient to exploring the river bridge and the downtown area. The rooms were renovated nicely and were very spacious — ours had a partial wall separating the main sitting area and the bedroom. The beds were big and comfortable. And the kitchenette had the basics we needed. The front desk staff were always ready to help with some dinner recommendations and to help us with the TV in the room— which for some reasons gave us some issues. The hotel offered either a take-away breakfast bag in the morning or a coupon for a reduced priced breakfast at a restaurant across the street. We just had breakfast in our room since the grocery store was only a couple blocks away and we had the full size fridge and kitchen area in the room.

We could have definitely stayed more than one night.
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Date of stay: August 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandon Schroth, General Manager at Crown Columbia Hotel, BW Premier Collection
Responded Sep 27, 2021
Hi Jim, Thank you for your review. Our hotel is fairly new and a lot of thought went into making sure our guests would feel at home during their time here. I'm pleased you got to enjoy the kitchen in your room. Our front desk team is 24 hours and is always there to help. I hope we see you again soon!
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D'Arcy F wrote a review Jul 2020
2 contributions
5.0 of 5 bubbles
My wife and I had to make an emergency stop in Trail because of car trouble and we had our small West Highland Terrier with us.

Despite everything being very last minute and unplanned this hotel went above and beyond in many ways.

The room (suite) was new and beautiful. It had everything we needed and the bed was super comfortable.

If you're stopping over in Trail this quiet centrally located hotel has everything you will need.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestRelationsMangr, Guest Relations Manager at Crown Columbia Hotel, BW Premier Collection
Responded Jul 2, 2020
Thank you for submitting a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me at 2503683296. Thank you again for taking the time to leave this review. Sincerely, Saurav Lakha Guest Services Manager Crown Columbia Hotel, BW Premier Collection
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian H wrote a review Sep 2021
Sidney, Canada111 contributions76 helpful votes
5.0 of 5 bubbles
Trail was planning on being a one night stop over, but due to increased Covid cases in the central interior we decided to add a couple of additional nights to Trail. The hotel is beautiful, we had a king room with separate living area and a view of the Columbia River and suspension bridge. The room was exceptionally clean and very comfortable, the furnishing were very modern and well appointed. The hotel a historic building has been totally renovated. The lobby lounge was amazing, with wingback chairs, Victorian décor with a bar with modern touches. As the hotel was only serving hotel guests there was only ever a few others in there. The service and drinks were outstanding. The front desk clerks were also very nice and welcoming and the whole property was very secure. The restaurant across the street had a nice outdoor patio. Trail is a ideal location for day trips, we visited Champion Lakes Provincial Park, Rossland, a winery and did the suspension bridge park walk. I would definitely recommend this property to others and will hopefully be able to stay again!
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandon Schroth, General Manager at Crown Columbia Hotel, BW Premier Collection
Responded Sep 18, 2021
Hi Brian, Thank you for taking the time to review your stay with us. A lot of work went into the full renovation, and I think it turned out better than anyone could have hoped for. Currently the on-site lounge is only for in-house guests so far, but we look forward to welcoming back the greater public in time. Being located downtown does put us close to a lot of what our city has to offer like the Arlington just across the street. With that we do keep a 24 hour front desk, and I think our team right now is the best it has been since we opened. I hope we see you again!
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Rasputinn wrote a review Feb 2020
San Francisco, California18 contributions7 helpful votes
5.0 of 5 bubbles
Stayed here for 2 nights with my family (2 adults, 2 young kids). This is a new hotel that has been completely refurbished and opened about 4 months ago. The rooms were spotlessly clean, and everything just works (hot shower, comfortable bed, heating). The hotel staff were attentive and answered all our questions (Thanks Saurav and others at front desk). The breakfast was simple and had everything we expected from a continental style breakfast. Parking is right behind the hotel and easy.

The hotel is located right close to the riverfront. We took a walk along the river and across it over a suspension bridge built just for pedestrians and bikes. There is a great public library along the way. The thing we liked most was that everything was walking distance (literally a block away). We ate at the Kootenay Kabob which was delicious. And the Trail brewery had super food and great beer. At both locations we spoke with locals that were super friendly and kind.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Get room facing the river
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestRelationsMangr, Guest Relations Manager at Crown Columbia Hotel, BW Premier Collection
Responded Feb 25, 2020
Thank you for submitting a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me at 2503683296. Thank you again for taking the time to leave this review. Sincerely, Saurav Lakha Guest Services Manager Crown Columbia Hotel, BW Premier Collection
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SJWolford wrote a review Jan 2022
1 contribution
5.0 of 5 bubbles
From the Crown Columbia team to the well furnished rooms with beautiful views this property was all we could ask for during our visit to Trail. Perfect location, very convenient parking, and an easy walk to anything in town. If there's something you need, the incredible staff goes above and beyond to assist.
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Review collected in partnership with Best Western
Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandon Schroth, General Manager at Crown Columbia Hotel, BW Premier Collection
Responded Jan 31, 2022
Hi, Thank you for your review. It was an absolute pleaser having your stay with us during your time here in Trail BC. We are very pleased to hear your enjoyed your stay and found our location so convenient throughout your stay. I hope we can welcome you back again soon. Warmest regards. -Guest Services Manager-
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SammiBoi wrote a review Aug 2020
Calgary, Canada373 contributions15 helpful votes
+1
5.0 of 5 bubbles
We had an excellent stay at these 4 stories, 27 rooms boutique hotel in Trial BC. The hotel completed most of its remodeling in Oct 2019 but a few things are still in the works and the exterior still doesn’t look right/match for a hotel this class is the exterior. Having said that don’t let the outward appearance scare you, the inside is much to be desired. We were told that they are still working to bring in a gym, games area (shuffleboard, pool table, pinball etc).

The rooms are modern, comfortable and tastefully decorated. Every single room is a suite but only the most expensive one (2 king beds + 1 queen sofa bed) has a door that closes behind the bedroom. The windows to the rooms are small so river view or no river view, you can’t really see anything. We stayed on the second floor and did hear footsteps above us. If that’s a concern, choose to stay on the top floor (4th floor).

The hotel is situated 2 minutes walk away from a riverfront walking trail and 5 minutes to the Columbia River Skywalk (suspension bridge). Both are great for an evening stroll.

Unfortunately, we didn’t get to try out their buffet during our stay as they moved to brown bags only during COVID.

Adrian at the front desk was professional and genuine. He took the time to listen to our feedback.
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Date of stay: August 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Windows are small so don't bother to pay for a river front room. Get a room on the 4th/top...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from G L, General Manager at Crown Columbia Hotel, BW Premier Collection
Responded Aug 31, 2020
Hi, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete this review. We are very happy you enjoyed your stay and I hope we will see you again in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 250-368-3296. Sincerely, Adrian Heink Guest Services Manager Crown Columbia Hotel, BW Premier Collection
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cathy M wrote a tip Jan 2024
Alexandra Hills, Australia1 contribution
5.0 of 5 bubbles
"The hotel is on the edge of town near the river and was a 2 min walk from the venue we were attending. Not cheap but they had family suites."
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full-mountie wrote a tip Jul 2021
Fort Langley, Canada75 contributions45 helpful votes
5.0 of 5 bubbles
"We stayed in room 313 which had a nice view out to the river"
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ND F wrote a tip Oct 2020
Vancouver, Canada536 contributions81 helpful votes
5.0 of 5 bubbles
"Top floor facing the river"
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SammiBoi wrote a tip Aug 2020
Calgary, Canada373 contributions15 helpful votes
5.0 of 5 bubbles
"Windows are small so don't bother to pay for a river front room. Get a room on the 4th/top floor to avoid noise from guests above."
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CC rider wrote a tip Jul 2020
1 contribution
5.0 of 5 bubbles
"Street side rooms are very large. Mine was a river view but still spacious"
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Not the right property for you?
There are more places to choose from in the Trail area.
PRICE RANGE
C$266 - C$269 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaKootenay RockiesTrail
NUMBER OF ROOMS
27
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Crown Columbia Hotel, BW Premier Collection - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Crown Columbia Hotel, BW Premier Collection
Which popular attractions are close to Crown Columbia Hotel, BW Premier Collection?
Nearby attractions include Columbia River Skywalk (0.4 km), Royal Theatre (0.2 km), and Trail Museum & Archives (0.1 km).
What are some of the property amenities at Crown Columbia Hotel, BW Premier Collection?
Some of the more popular amenities offered include free wifi, a lounge, and free parking.
Which room amenities are available at Crown Columbia Hotel, BW Premier Collection?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Crown Columbia Hotel, BW Premier Collection?
Guests can enjoy a lounge during their stay.
Is parking available at Crown Columbia Hotel, BW Premier Collection?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Crown Columbia Hotel, BW Premier Collection?
Conveniently located restaurants include Trail Beer Refinery, Kootenay Kabab, and The Colander Restaurant.
Is Crown Columbia Hotel, BW Premier Collection located near the city centre?
Yes, it is 0.4 km away from the centre of Trail.
Are pets allowed at Crown Columbia Hotel, BW Premier Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crown Columbia Hotel, BW Premier Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Crown Columbia Hotel, BW Premier Collection have any great views?
Yes, guests often enjoy the city view available here.
Is Crown Columbia Hotel, BW Premier Collection accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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